MSPs delivering services procurement and contingent workforce programs

An episode of the Conversations. podcast, hosted by Zivio, titled "MSPs delivering services procurement and contingent workforce programs" was published on September 14, 2023 and runs 101 minutes.

September 14, 2023 ·101m · Conversations.

0:00 / 0:00

Summary

Adoption of services Procurement or statement of work as part of broader contingent workforce programs and the approaches taken by MSPs in delivering these services. With With Mickey Pelletier, founder, CWM Strategies 00:00:00 - The changing, expanding scope of contingent workforce programs 00:11:00 - The various approaches to SoW as part of CWS 00:16:40 - Identifying, defining and classifying outcome based work 00:26:00 - MSPs' value in solving the messy areas of SoW 00:35:30 - The complexity of the statement of work life cycle 00:39:40 - Getting stuck in a worker tracking mentality 00:51:00 - Prioritising solving the outcome-based work problem with a long-term view 00:59:25 - Convincing the C-Suite to prioritise SoW and CWS 01:05:00 - Simplifying the change-management process when adopting outcome-based work 01:12:05 - Outsourcing SoW management to an MSP 01:17:30 - What are the changes needed in the wider procurement tech ecosystem 01:22:15 - Challenging the charging models of MSPs and technologies 01:32:40 - MSP selling SoW solutions to clients 01:36:00 - Thoughts on the industry

Episode Description

Adoption of services Procurement or statement of work as part of broader contingent workforce programs and the approaches taken by MSPs in delivering these services.

With With Mickey Pelletier, founder, CWM Strategies

00:00:00 - The changing, expanding scope of contingent workforce programs

00:11:00 - The various approaches to SoW as part of CWS

00:16:40 - Identifying, defining and classifying outcome based work

00:26:00 - MSPs' value in solving the messy areas of SoW

00:35:30 - The complexity of the statement of work life cycle

00:39:40 - Getting stuck in a worker tracking mentality

00:51:00 - Prioritising solving the outcome-based work problem with a long-term view

00:59:25 - Convincing the C-Suite to prioritise SoW and CWS

01:05:00 - Simplifying the change-management process when adopting outcome-based work

01:12:05 - Outsourcing SoW management to an MSP

01:17:30 - What are the changes needed in the wider procurement tech ecosystem