PACT Act makes determining veterans' benefits payments more difficult

The PACT Act has reportedly made determining when veterans' benefits payments should be issued more difficult. The Department of Veterans Affairs inspector general says about a quarter of all PACT Act related claims it reviewed over a year were issued incorrect effective dates, resulting in nearly $7 million in improper payments. The IG says a lack of training is mainly to blame and recommended creating a job aid for claims processors. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.