Retail Leaders Share 2026 Predictions: AI, Omnichannel, T...

What this episode covers

As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Predictions Podcast, we spoke directly with retail leaders who are actively building the future of commerce. From omnichannel growth and AI-driven personalization to pricing pressure, trust, and the rise of machine-assisted shopping, these experts share unfiltered insights into what’s actually changing inside retail organizations. 🎙 Featured voices include: - Diana David, Director of Futures at ServiceNow - Stefan Gunnarsson, Founder & CEO at PropTexx - Sara Ahmed Holman, Chief Commercial Officer at Bobbie - Justin Rinaldi, Director of Marketing and eCommerce at Safety Speed Manufacturing - Diptendu Ray, Head of Product Management at Giant Tiger - Swetha Subramanian, Vice President, Data Science and AI Products at Loblaw Companies Limited - Hanna Moisander, Chairperson at Lager 157 - Tammy Mo, Chief Executive Officer of Mozzimo Jewelry - Bubs Shah, Director of UX Design at Macy's Together, these perspectives paint a clear picture: 2026 will reward retailers who move faster, build trust, and operationalize AI at scale.

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 27 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on December 18, 2025.

What is this episode about?

As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Predictions Podcast, we spoke directly with retail leaders who are actively building the future of...

Can I download this RETHINK RETAIL episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.