Retail Therapy: John Lewis - with Ian Scott, Jeff Roberts...

What this episode covers

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges in order to stay relevant in this highly competitive landscape. In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencers Jeff Roberts and Jack Stratten to discuss John Lewis, an over 100-year-old department store giant that grew tremendously over the 20th century with the addition of new retail formats, brick-and-mortar stores, and product lines. With the help of an employee-owned cooperative model, this retailer has gained a reputation by doing things differently while always striving to do better for their customers and employees. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Cognizant, and Icertis. To see how Cognizant and Icertis can help transform your retail business, visit them at cognizant.com/us/en/industries/retail-technology-solutions and icertis.com

Share this episode

Similar Episodes

Episode 105: Challenger brands, changing rules - The race to real scale in beverage with Danny Stepper

Jun 26, 2026 ·63m

Five Minute Friday: Automated Doesn't Mean Accurate: Shopify Tax Filing Explained

Jun 26, 2026 ·2m

#817: Purpose First. Profits Follow: The Evolution of John Mark Enterprises

Jun 23, 2026 ·60m

WAIĀKEA HAWAIIAN VOLCANIC BEVERAGES

Jun 22, 2026 ·26m

Walmart Stock Holds Steady: Guidance Reset Sparks Debate Among Analysts

Jun 20, 2026 ·2m

Five Minute Friday: How Boutique Owners Can Create More Motivated Employees

Jun 19, 2026 ·5m

Similar Podcasts

The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! Inflection Point Blockworks Inflection Point is a weekly podcast for institutional professionals navigating crypto’s transition from a retail-driven market to a core component of global finance. Hosted by Blockworks Research Analyst Marc Arjoon alongside Matt Hougan (CIO, Bitwise), David Lawant (Head of Research, Anchorage), and Michael Marcantonio (Head of DeFi, Galaxy), the show delivers top-down, institution-led analysis of ETF flows, policy, market structure, and macro. We cut through the noise to focus on the true inflection points shaping crypto’s institutional future. ChatGTM: Revolutionizing Restaurant Tech & Go-To-Market Strategies Michael Beck Welcome to ChatGTM by Ink Tank GTM, where tech innovation, strategic clarity, and caffeine-fueled chaos collide.Hosted by the dynamic duo of Michael Beck and Chad Horn, this isn’t just a podcast. It’s a pressure cooker for big ideas and practical genius. Michael is a human brainstorm in sneakers, equal parts espresso and electric current. Chad is the philosophical anchor, the strategist who makes sure the rocket ship remembers gravity.They don’t just talk shop. They crack open the engine room of business, startups, restaurants, retail, all of it and tinker until it hums. From AI-powered ordering systems to the operational alchemy that turns good ideas into great companies, this is where high-octane vision meets real-world execution.Guests? Imagine if Elon Musk and Anthony Bourdain had a dinner party. Bold thinkers, mad geniuses, and pragmatic disruptors drop in to turn conventional wisdom inside out with a wink and a war story.If you're a founder chasing scale, a builder breaking The Financial Diet The Financial Diet The Financial Diet helps you rethink your relationship with money, culture, and class.Education & commentary on the systems we interact with every day, from influencer culture, to economic systems, to financial privilege.Talk to us at [email protected]

Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 48 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on June 26, 2023.

What is this episode about?

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges in order to stay relevant in this highly...

Can I download this RETHINK RETAIL episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.