Rethink Retail: Bold Leadership & Luxury Operations with Valentino

from RETHINK RETAIL · host RETHINK Retail

On this episode of Rethink Retail, host Melissa Moore chats with Liliana Scyz, Wholesale Manager at Valentino, live from the Retail Technology Show! Liliana shares her incredible 20-year journey in retail, from Harrods to iconic luxury brands. Discover how a pivotal moment led her to Oxford Said Business School, transforming her view on leadership and the power of teamwork. We explore the essence of great leadership in luxury retail, the critical role of understanding people, and how technology drives customer-centric operations at Valentino. Liliana's bold approach and commitment to continuous learning offer invaluable lessons on embracing change and overcoming fear. Join our global retail community:www.globalretailleaders.com

Episode metadata supplied by the publisher feed · Published May 30, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

Rethink Retail: Bold Leadership & Luxury Operations with Valentino

0:00 14:03

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Retail Remix Retail TouchPoints The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await. Circana Unpacked Circana Circana Unpacked delves into the data to reveal consumer, shopper, and other insights that fuel market changes and growth for those in the CPG, retail, health care and media industries. Join Circana thought leaders, industry partners and guests to learn how opportunities, trends and market disruptions will impact your business.

Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 14 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on May 30, 2025.

Can I download this RETHINK RETAIL episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!