Ronnie Moore on Faith, Military Service, and Starting a Scratch Insurance Agency

Most business owners learn strategy the hard way, but discipline often comes from places far outside entrepreneurship. For Ronnie Moore, that foundation was built over 30+ years of military service before transitioning into insurance. Ronnie Moore is the owner of The Membassy Group LLC, where he focuses on helping families and business owners understand real coverage gaps and prepare for life’s most critical moments. With a background in the military and experience as a minister, he brings a people-first approach to insurance that prioritizes education, clarity, and responsibility over sales pressure. His agency specializes in home, auto, supplemental, and business insurance, with a focus on protecting small business owners and families from financial exposure. In this Brokers Hotseat Podcast conversation with Graden Reber, Ronnie breaks down what it takes to transition from military service into entrepreneurship, why discipline and structure matter in building an agency, and how insurance becomes meaningful when it focuses on life, death, and real outcomes. The discussion also covers leadership skills, business strategy, and why trust and education drive long-term success in the insurance industry. Chapters 0:00 - Military mindset vs insurance entrepreneurship 1:29 - Discipline, structure, and people-first systems 3:04 - Educating clients and finding coverage gaps 4:57 - Facing life, death, and real responsibility 6:37 - Faith, leadership, and decision making 8:52 - Building The Membassy Group LLC Connect with Ronnie Moore: LinkedIn: https://www.linkedin.com/in/ronnie-moore719/ Connect with Graden Reber: Website: https://www.agencyva.com/ LinkedIn: https://www.linkedin.com/in/graden-reber About Show: Brokers Hotseat Podcast features real conversations with insurance professionals, agency owners, and leaders focused on business strategy, leadership skills, entrepreneurship, and what it really takes to build a sustainable insurance business. Powered by NXC Podcast Network #thenxcpodcastnetwork #brokershotseatpodcast #insurance