SDR #329: The Moneyball Secret Every Service Manager Needs to Know

What's running your service department: feelings, or facts? In this episode, #329, Chris, Christian, and Hogi break down what spells success in Fixed Operations. Here's a hint: it's not tradition, and it's not the blame game. It's all about tracking the RIGHT numbers. It's like Moneyball; scouts were worried about intangibles like how a player looked, acted, or "felt," when all they needed to know was whether or not that guy got on base. Tradition, vibes, and relationships can lie; numbers don't. In this episode, you'll learn: 1. Advisor Pay Caps Kill Performance 2. How to hire techs that "get on base" 3. How to spot lies on a resume 4. Which numbers you NEED to be tracking: profitability and CSI 5. Why challenges are an unfair advantage for your Service Department 6. The recipe for a winning system in ANY dealership. If you're a Service Manager or Fixed Ops leader tired of turnover, inconsistent results, and frustrated advisors, this episode will change the way you run your department. 🔥 Facts over feelings. Metrics over ego. That's the Moneyball way to win in Fixed Ops. #ServiceManager #ServiceAdvisor #FixedOps #DealershipLeadership #ServiceDrive #Moneyball On-Demand Training for Huge Results - https://shorturl.at/j7J8u Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq