SDR #346: Most Shop Foremen Are Doing This Wrong (And It's Costing You Production) episode artwork

EPISODE · Feb 16, 2026 · 42 MIN

SDR #346: Most Shop Foremen Are Doing This Wrong (And It's Costing You Production)

from Service Drive Revolution with Chris Collins · host Service Drive Revolution

Service Managers, Fixed Ops Directors, and dealership leaders — this role can either explode your production or quietly destroy it. Most dealerships misunderstand what a shop foreman in Fixed Ops is supposed to do. They treat the foreman like a master technician instead of a production leader. In this episode of Service Drive Revolution (#346), we break down: ✅ What a shop foreman's REAL job is ✅ Why production drops when foremen think like technicians ✅ How daily flagged hours should be tracked ✅ The right way to handle dispatch and technician balance ✅ How to build shop culture through standards ✅ Why coaching beats solving problems for techs ✅ How leadership in the shop drives gross profit If your service department struggles with: - Low technician productivity - Inconsistent efficiency - Poor shop culture - Lack of accountability - Or unclear production tracking This episode will change how you look at the shop foreman role. The strength of your shop foreman determines the strength of your Fixed Ops department. 📌 Watch now and evaluate your leadership structure. 🔔 Subscribe for daily automotive service industry insights 📞 Got a question? Call 833-3-ASK-SDR 📚 Special deals on training: https://offers.chriscollonsinc.com #FixedOps #ServiceManager #ShopForeman #DealershipLife #AutomotiveLeadership #ChrisBulldogCollins 🛑 On-Demand Training For Huge Results: https://shorturl.at/j7J8u 🛑 Book a free 30-min discovery call for coaching that grows your profits: https://calendly.com/cci-schedule/30-minute-discovery-call-with-chris-collins-inc?utm=SDRPod&month=2025-12 🛑 Best-selling books on making your Fixed Ops a money printer: https://chriscollinsinc.com/shop/ 🛑 Got a question? Call us at 1-833-3-ASK-SDR 🛑 Grab Chris's New Leadership Book I AM LEADER: https://iamleader.com

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SDR #346: Most Shop Foremen Are Doing This Wrong (And It's Costing You Production)

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Frequently Asked Questions

How long is this episode of Service Drive Revolution with Chris Collins?

This episode is 42 minutes long.

When was this Service Drive Revolution with Chris Collins episode published?

This episode was published on February 16, 2026.

What is this episode about?

Service Managers, Fixed Ops Directors, and dealership leaders — this role can either explode your production or quietly destroy it. Most dealerships misunderstand what a shop foreman in Fixed Ops is supposed to do. They treat the foreman like a...

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