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Selling the Stay: How Hilton Is Reimagining Hospitality Marketing episode artwork

EPISODE · May 12, 2026 · 48 MIN

Selling the Stay: How Hilton Is Reimagining Hospitality Marketing

from Travel Chapters with Tripadvisor · host Tripadvisor

Technology, data and digital marketing have transformed hospitality. But at its core, the industry is still about people.In this episode of Travel Chapters, Gretchen Moore, Vice President of Marketing & Loyalty for Hilton Asia Pacific, shares how Hilton balances data-driven strategy with the human moments that make a trip memorable for life. She joins Scott Wegener to discuss the future of loyalty programs, the growing influence of passion-driven travel, and why the experience of the stay (not just the destination) is becoming central to hospitality marketing.

Episode metadata supplied by the publisher feed · Published May 12, 2026

What this episode covers

Technology, data and digital marketing have transformed hospitality. But at its core, the industry is still about people.In this episode of Travel Chapters, Gretchen Moore, Vice President of Marketing & Loyalty for Hilton Asia Pacific, shares how Hilton balances data-driven strategy with the human moments that make a trip memorable for life. She joins Scott Wegener to discuss the future of loyalty programs, the growing influence of passion-driven travel, and why the experience of the stay (not just the destination) is becoming central to hospitality marketing.

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Selling the Stay: How Hilton Is Reimagining Hospitality Marketing

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Frequently Asked Questions

How long is this episode of Travel Chapters with Tripadvisor?

This episode is 48 minutes long.

When was this Travel Chapters with Tripadvisor episode published?

This episode was published on May 12, 2026.

What is this episode about?

Technology, data and digital marketing have transformed hospitality. But at its core, the industry is still about people.In this episode of Travel Chapters, Gretchen Moore, Vice President of Marketing & Loyalty for Hilton Asia Pacific, shares how...

Can I download this Travel Chapters with Tripadvisor episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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