Setting Services Procurement Up for Success

What this episode covers

When services are clearly defined upfront, organisations gain more control, better outcomes and stronger partnerships. This discussion examines what needs to change early to support scalable, effective services procurement.With David Orme, Global Head, Services Procurement, Pontoon00:02:11 - Creating services procurement conversations00:11:34 - The importance of a full services lifecycle00:24:52 - The current services procurement tech landscape00:36:04 - Leveraging the most suitable tech00:49:44 - Achieving 'best fit' for innovation and agility

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This episode is 1 hour and 0 minutes long.

When was this Conversations. episode published?

This episode was published on April 7, 2026.

What is this episode about?

When services are clearly defined upfront, organisations gain more control, better outcomes and stronger partnerships. This discussion examines what needs to change early to support scalable, effective services procurement.With David Orme, Global...

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