Setting Services Procurement Up for Success

An episode of the Conversations. podcast, hosted by Zivio, titled "Setting Services Procurement Up for Success" was published on April 7, 2026 and runs 60 minutes.

April 7, 2026 ·60m · Conversations.

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Summary

When services are clearly defined upfront, organisations gain more control, better outcomes and stronger partnerships. This discussion examines what needs to change early to support scalable, effective services procurement.With David Orme, Global Head, Services Procurement, Pontoon00:02:11 - Creating services procurement conversations00:11:34 - The importance of a full services lifecycle00:24:52 - The current services procurement tech landscape00:36:04 - Leveraging the most suitable tech00:49:44 - Achieving 'best fit' for innovation and agility

Episode Description

When services are clearly defined upfront, organisations gain more control, better outcomes and stronger partnerships. This discussion examines what needs to change early to support scalable, effective services procurement.

With David Orme, Global Head, Services Procurement, Pontoon

00:02:11 - Creating services procurement conversations

00:11:34 - The importance of a full services lifecycle

00:24:52 - The current services procurement tech landscape

00:36:04 - Leveraging the most suitable tech

00:49:44 - Achieving 'best fit' for innovation and agility

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