State of retention 2024 with Scott Hurff and Klaus-M. Schremser

Have you been struggling to retain your customers? Scott Hurff and Klaus-M. Schremser are coming together for our next AMA to talk about addressing customer expectations and decreasing cancellation rates at scale! Scott and the team at Churnkey have analyzed over 100 million+ cancellation sessions and definitely know a thing or two about keeping churn under control. And Klaus at Usersnap has been continuously experimenting with getting their retention rates up and is ready to share the experience. We have also partnered up with Churnkey for our first-ever joint report on the state of retention in 2024. Register for our AMA and receive the report after the session. Get a full-blown analysis of market trends, possible reasons for cancellation and how to address them, opportunities to re-engage with former customers, and potentially change the trajectory of your business for growth at scale.https://churnkey.co/reports/state-of-retention-2024/Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796