The evolution of services – performance vs. outcomes

An episode of the Conversations. podcast, hosted by Zivio, titled "The evolution of services – performance vs. outcomes" was published on January 20, 2025 and runs 83 minutes.

January 20, 2025 ·83m · Conversations.

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Summary

Drawing on first hand experiences of starting and scaling successful service procurement programs from within the strategic sourcing function. With Lawrence Kane, SIG Sourcing Supernova Hall of Fame Member, Head of Procurement and ProcureCon EPIC Award Winner 00:11:37 - The history of disruption within outsourcing 00:20:04 - The growth in outsourcing 00:27:38 - Is Industry progressing with time-based vs outcome-based contracting? 00:33:27 - Focusing on your strengths 00:41:01 - Impact sourcing for innovation 00:50:38 - The evolution of the procurement function 00:58:32 - Procurement maturity 01:03:50 - Cost savings or adding value

Episode Description

Drawing on first hand experiences of starting and scaling successful service procurement programs from within the strategic sourcing function.

With Lawrence Kane, SIG Sourcing Supernova Hall of Fame Member, Head of Procurement and ProcureCon EPIC Award Winner

00:11:37 - The history of disruption within outsourcing

00:20:04 - The growth in outsourcing

00:27:38 - Is Industry progressing with time-based vs outcome-based contracting?

00:33:27 - Focusing on your strengths

00:41:01 - Impact sourcing for innovation

00:50:38 - The evolution of the procurement function

00:58:32 - Procurement maturity

01:03:50 - Cost savings or adding value

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