The Health Score Myth: Can One Metric Really Work?

What this episode covers

Health Scores are standard in Customer Success. But, how many leaders trust a single metric often built on flimsy inputs? We talked with leaders who are rebuilding their approach to health scores to discover what actually works. Guests: Ella Dillon (CCO, Conversica), Conor Nolen (CCO, Drata), and Sasha Bolivar (Sr Dir CS, Procore).Watch this episode for free at catalyst.io/podcast.

Share this episode

Similar Episodes

Milk Proteins without the Dairy - Adam Tarshis and Dr. Cory Tobin

Jun 9, 2026 ·50m

New Technology in Severe Burn Care - Dr. Katie Bush

Jun 1, 2026 ·31m

New Methods in Early Cancer Detection - Dr. Nate Montgomery

May 25, 2026 ·39m

Strategies in Combating Chronic Kidney Disease - Dr. Salvadore Viscomi

May 17, 2026 ·37m

AI and the Future of Healthcare -- Dr. Emilia Javorsky

May 8, 2026 ·39m

The First Environmental GE Organism Release - almost! Dr. Steven Lindow

Apr 28, 2026 ·25m

Similar Podcasts

The Protocol CoinDesk Dive deep into the blockchain realm with The Protocol Podcast, where we unravel the intricate technologies powering cryptocurrencies like Bitcoin and Ethereum. Join us on a journey through the labyrinthine layers of blockchain innovation, as tech-savvy developers sculpt the future of finance and the decentralized web. Led by CoinDesk's adept journalists, we dissect the freshest news and project revelations, demystifying the mechanics and significance of it all for those hungry to grasp the inner workings of this dynamic and rapidly evolving industry.Meet your hosts: Brad Keoun, Sam Kessler, and Margaux Nijkerk…and tune in, techies! Foothills Church Boise- Sermon of the Week Foothills Christian Church- Boise Foothills Christian Church in Boise, ID is a community of believers led by Dr. Douglas Peake and Harvey Friesen. Join us as we study God's word and how it applies to our daily lives. Talent Stacker Jonathan Mendonsa Data suggests that the average cost of college in 2019 was $122,000 while the entry-level salary for a college graduate at the same time period was 50,000. ROI is a distant memory.hopefully for that that $122,000 the student graduates with a degree and possibly some skills. The reality is, as most individuals approach graduation, they realize that ultimately what they have to prove to their employers that they actually have the skills and since you don't need a degree or permission to start building skills, let’s document the stories and best practices of individuals that crushed the game by focusing on building their skills and their talent stack. Maybe you feel like you don’t have a talent stack. What are the skills you need to be able to generate an above-median income and when paired with interest-led learning this talent stack will allow you to work towards financial independence and design your future?If you're up for this challenge to go from no Talent Stack to designing you Talking Biotech with Dr. Kevin Folta Colabra Talking Biotech is a weekly podcast that uncovers the stories, ideas and research of people at the frontier of biology and engineering.Each episode explores how science and technology will transform agriculture, protect the environment, and feed 10 billion people by 2050.Interviews are led by Dr. Kevin Folta, a professor of molecular biology and genomics.

Frequently Asked Questions

How long is this episode of Customer-Led?

This episode is 9 minutes long.

When was this Customer-Led episode published?

This episode was published on September 26, 2023.

What is this episode about?

Health Scores are standard in Customer Success. But, how many leaders trust a single metric often built on flimsy inputs? We talked with leaders who are rebuilding their approach to health scores to discover what actually works. Guests: Ella Dillon...

Can I download this Customer-Led episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.