EPISODE · Feb 9, 2026 · 1H 18M
The Journey into Services Procurement
from Conversations. · host Zivio
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.With David Orme, Global Head, Services Procurement, Pontoon.18:02-23:59 - Why services demand different thinking24:52-31:18 - The importance of data in services procurement40:42-51:40 - Managing stakeholder resistance59:23-01:04:45 - The key drivers for better managing services procurement01:06:46-01:11:26 - Services procurement wins at Cox
What this episode covers
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.With David Orme, Global Head, Services Procurement, Pontoon.18:02-23:59 - Why services demand different thinking24:52-31:18 - The importance of data in services procurement40:42-51:40 - Managing stakeholder resistance59:23-01:04:45 - The key drivers for better managing services procurement01:06:46-01:11:26 - Services procurement wins at Cox
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The Journey into Services Procurement
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