The Journey into Services Procurement
An episode of the Conversations. podcast, hosted by Zivio, titled "The Journey into Services Procurement" was published on February 9, 2026 and runs 78 minutes.
February 9, 2026 ·78m · Conversations.
Summary
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.With David Orme, Global Head, Services Procurement, Pontoon.18:02-23:59 - Why services demand different thinking24:52-31:18 - The importance of data in services procurement40:42-51:40 - Managing stakeholder resistance59:23-01:04:45 - The key drivers for better managing services procurement01:06:46-01:11:26 - Services procurement wins at Cox
Episode Description
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.
With David Orme, Global Head, Services Procurement, Pontoon.
18:02-23:59 - Why services demand different thinking
24:52-31:18 - The importance of data in services procurement
40:42-51:40 - Managing stakeholder resistance
59:23-01:04:45 - The key drivers for better managing services procurement
01:06:46-01:11:26 - Services procurement wins at Cox
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