The New Blueprint for Digital CS

Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty...

Episode 2 of the Customer-Led podcast, hosted by Catayst Software, titled "The New Blueprint for Digital CS" was published on September 26, 2023 and runs 8 minutes.

September 26, 2023 ·8m · Customer-Led

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Summary

Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty (CRO, Miro) and Jay Nathan (CCO, Higher Logic).Watch this episode for free at catalyst.io/podcast.

Episode Description

Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty (CRO, Miro) and Jay Nathan (CCO, Higher Logic).

Watch this episode for free at catalyst.io/podcast.

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