The New Blueprint for Digital CS - Customer-Led

What this episode covers

Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty (CRO, Miro) and Jay Nathan (CCO, Higher Logic).Watch this episode for free at catalyst.io/podcast.

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Frequently Asked Questions

How long is this episode of Customer-Led?

This episode is 8 minutes long.

When was this Customer-Led episode published?

This episode was published on September 26, 2023.

What is this episode about?

Many CS leaders think of Digital CS as a segment strategy - it’s only for their SMB customers. These leaders think differently. They’ve been Digital CS into the fabric of their teams. For them, it’s a business strategy. Guests: Sangeeta Chakraborty...

Can I download this Customer-Led episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.