The Self-Service Inflection Point: How Grocery Leaders Are Pulling Ahead

from RETHINK RETAIL · host RETHINK Retail

Self-checkout is hitting its inflection point in retail! From frictionless AI-powered produce scanning to better integration with loyalty and payment systems, the future of in-store shopping is all about speed, efficiency, and smart tech. Key takeaway: Success comes from getting the basics right, integrating technology, measuring the right KPIs, and aligning staff, not just chasing the “next shiny thing.” Check out the full insights from our Rethink Retail podcast with Host Trevor Sumner, Nino Hörttrich from Diebold Nixdorf and Amar Mokha from Incisiv.

Episode metadata supplied by the publisher feed · Published Oct 20, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

The Self-Service Inflection Point: How Grocery Leaders Are Pulling Ahead

0:00 25:35

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Retail Remix Retail TouchPoints The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await. Circana Unpacked Circana Circana Unpacked delves into the data to reveal consumer, shopper, and other insights that fuel market changes and growth for those in the CPG, retail, health care and media industries. Join Circana thought leaders, industry partners and guests to learn how opportunities, trends and market disruptions will impact your business.

Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 25 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on October 20, 2025.

Can I download this RETHINK RETAIL episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!