The Services Procurement Foundations for Total Workforce Management episode artwork

EPISODE · Jan 20, 2026 · 1H 13M

The Services Procurement Foundations for Total Workforce Management

from Conversations. · host Zivio

Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.With Lisa Williams, Sr. Director Operations Talent Strategy and Employee Experience, Dow 22:04 - 25:49 - Making Total Workforce Management make sense44:02 - 49:11 - How does services procurement fit into TWM and why is it often the biggest gap?50:55 - 54:28 - Adapting to leverage services procurement55:19 - 01:00:50 - Services procurement as a core skill01:01:04 - 01:06:59 - Bringing Total Workforce Management together

Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.With Lisa Williams, Sr. Director Operations Talent Strategy and Employee Experience, Dow 22:04 - 25:49 - Making Total Workforce Management make sense44:02 - 49:11 - How does services procurement fit into TWM and why is it often the biggest gap?50:55 - 54:28 - Adapting to leverage services procurement55:19 - 01:00:50 - Services procurement as a core skill01:01:04 - 01:06:59 - Bringing Total Workforce Management together

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The Services Procurement Foundations for Total Workforce Management

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This episode was published on January 20, 2026.

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Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one...

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