Using Systems and Processes To Scale and Diversify a Business With Hilary Key

Hilary Key is the Founder, President, and CEO of Art Steps, a school that teaches thousands of students classical, realistic drawing and painting skills. In 2020, with the sudden onset of the quarantine, Art Steps Online was born. She has been in business for 22 years and owns three Art Steps locations in Orange County, California.  Before Art Steps opened its oft-requested third location, Hilary's dream of forming a non-profit organization became a reality, and she started Bright Artists in 2015. After attending Fullerton College and the Idyllwild School of Music and the Arts, Hilary received a Bachelor of Fine Arts degree with an emphasis on conceptual and abstract painting and performance art in 1998 from the School of the Art Institute of Chicago. In this episode: Can you use systems and processes to avoid chaos? Can systems and processes create order in your business?  According to Hilary Key, a business is an organization made up of people and systems. It is critical that you keep it organized in order to grow and thrive. Systems and processes create order, prevent chaos, and drive success. Hilary's advice is to start by using simple strategies like checklists and begin to develop a culture of accountability. She successfully implemented these types of strategies to scale her own business.  In this episode of the Systems Simplified podcast, Adi Klevit interviews Hilary Key, the Founder, President, and CEO of Art Steps, about the systems and processes she used to scale and diversify her business. Hilary explains why systems are important to creatives, shares her tips for ensuring that systems are followed, and talks about her future business plans.