What to Expect From Your Employees | Our Exact Storage Facility Manager Job Description

What’s up everybody, welcome back to Self Storage Income. We’ve had a lot going on at our home office recently in regards to staffing, so that’s exactly what we’re going to cover in today’s podcast. Owning and operating a storage facility at its fullest potential is a lot different than most seem to think it is. The key words here are “operating a storage facility to its FULLEST POTENTIAL”. Sure, you can hire someone to sit there all day and watch TV, not train them on sales, maintenance, or anything else, but not long down the road, your self storage “cash cow” will be more like a dead cow. Not only that, so will any other facilities that you buy. If you want to succeed in storage, if you want to scale now and in the future, building the correct systems, processes, policies, and procedures is critical. These aspects are even more critical when you’re hiring and training employees. Today we’re going to go over the exact job description that we provide to our facility managers. It’s super important that your employees know what the job is and what your expectations are day to day, week to week, and month to month. Laying down those expectations and ensuring that your employees are achieving them is equally important. Another aspect to this, those same employees also need to have the training, support, and procedures to follow to help them succeed. These are all topics we cover today, so get your notebooks out, take note, and be ready to crush your self storage investing future. Thanks everybody, AJ