PODCAST · business
A TABLE AT THE BACK
by Branka Injac Misic and Laura Luck
More of a chat than a podcast, we share our experiences, learnings, laughs and *cough* wisdom as we recount stories from our lives as comms specialists, UX and CX advocates, marketing tragics… and our quest to finding a flow between our titles as ‘mum’ and ‘business owner’. We can already tell we’re gonna be great pals. There are no formalities here - you’re invited into our conversation where things are super relaxed so you can take off those shoes!Co-hosts:Branka Injac MisicLaura Luck
Episodes
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S3. E8. - Whatcha been up to? A casual chat.
This is the last episode of season 3! Pretend you're in a coffee shop, sitting down with us (remember sitting in a coffee shop?).. and having a casual chat about: - Laura celebrating a milestone this week! - Branka needing a drink (haha desperate times) - Is the black hole of quarantine…
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S3. E7. - Crisis Comms with Anna Rogan
At the time of recording this episode, the world is experiencing a one in a hundred year event with the global pandemic that is COVID-19. Businesses all over the planet are struggling with many things – the most noticeable from the outside being their communication. So this week, we invited a...
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S3. E6. - Conversion Design with Matt Hall
With a decade of marketing experience for brands large and small, Matt applies user research and data to craft results-driven messaging combined with visual design and tech. By day, Matt works as a conversion copywriter for Kajabi. By night, Matt combines copy, visual design, and tech to deliver...
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S3. E5. - Accessibility and Inclusivity with Veronica Camara
As writers, we have a huge impact on making sure digital products are inclusive and accessible – and we spoke with Veronica Camara about how she does just that. She's is the founder and Principal at AVO Agency, a human-centred content company serving complex industries. We also spoke about: - How...
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S3. E4. - Ethics in product design and UX writing
Ethics in product design and UX writing. It's a pretty heavy topic today pals. But we make it fun ;) We're talking: - the addictiveness of apps - moral dilemmas with projects or companies we’ve worked for and with - where does the responsibility lie? - how we do things a little differently now…
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S3. E3. - Closing the gender pay gap with Meggie Palmer and Peptalkher
In the lead up to International Women's Day 8 March), we spoke to Meggie Palmer, founder of PepTalkHer. PepTalkHer's mission is to close the gender pay gap. The PepTalkHer app helps you track your career successes through artificial intelligence: building confidence, negotiation skills and…
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S3. E2. - Employee Experience with Kerrie Brown
Talk about a ripper topic — Employee Experience (EX) is all the rage this year. BUT it shouldn’t be mistaken as another business buzzword. It’s actually one of the elements that businesses of all sizes can use to differentiate themselves in an age where standing out is getting harder and harder…
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S3. E1. - Welcome to 2020!
This is season 3! Today we're having a casual chat about what we've been up to, we dissect our favourite eps from season 2 and what we've got planned for this season (and 2020). Of course, in Australia we've been facing some horrific natural disasters. We'll also talk about how we reacted to this...
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S2. E7. Give and get good feedback with Susan Reoch
Well what fun we had talking to Susan Reoch! Some kindred spirits for sure. Today's episode is ALL about giving and getting good feedback. In our opinion, both are critical to the role of UX writer. Basically, get comfy getting uncomfy is the moral of the story. Susan is a seasoned UX writer with...
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S2. E6. - What is Content Design? With Sarah Stanford
Hello friends! Have you heard of 'content design'? It's different to content strategy and UX writing... but it's probably not spoken about nearly as much. Until today! We're chatting with Sarah Stanford from Novelise, and this is what we cover: - What is 'Content Design'? - The beauty of...
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S2. E5. - Customer Experience vs Customer Service
In this episode we compare customer experience with customer service. - How we define the two - What each one entails - Why companies who focus on CX earn more $$ - Examples of the good, the bad and the ugly CX - How to start optimising your CX (hint: start small!) Mentioned in this episode: • CX...
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S2. E4. - What if work is your self care?
Eeeek! This week we took a deep dive into understanding ourselves and our attitude towards work. Taking time out to practice self-care in an always on world is incredibly important. But what happens if the way that you are wired as a human, your work actually becomes part of your self-care? We…
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S2. E3. - How to become a UX Writer with Patrick Stafford
Our first guest for Season 2 is Melbourne-based UX writer Patrick Stafford. Patrick is an ex-journalist-turned-UX writer, content strategist and podcaster. With almost a decade of experience with online news outlets like Smart Company, Rolling Stone and Vice, he’s been a UX writer for MYOB for…
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S2. E2.- Comms guides and messaging strategy for customer-centric businesses
This week we're talking all things content, comms, brand voice style guides. We cover things like: - Why these guides are the actual best things since sliced bread - How to create one - What should be included (we pull apart actual guides we created) - Who needs buy-in (and how to demand respect...
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S2. E1. - Collaboration in a CX / UX role
Yay! We're back! We had a short hiatus, but season 2 is here with a bang. This week we're talkin' bout Collaboration: how to work with different departments towards a goal. In this episode, we'll cover: How to start relationship-building (especially if you're remote!) • What kinds of departments…
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S1. E10. - Personality and CX in eCommerce with Ami Williamson
SEASON FINALE! Thanks so much for joining us for Season 1 of A Table At The Back. We have loved creating this so much, so if you loved hearing it... please leave us a review and rating :) For our last episode of Season 1, we spoke to the inimitable Ami Williamson of Damn Write. Ami focuses on...
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S1. E9. - User Research For UX/CX Messaging
Welcome to this week’s episode of A Table At The Back podcast. To mix it up, we went a little technical-ish this time around and discussed the different types of user research we’ve done in order to help shape and inform messaging for products and services that we’ve worked on. Research is such…
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S1. E8. - Man-ergy and Launches with Kirsty Fanton
Episode 8 - Kirsty Fanton Kirsty Fanton brought SO MANY laughs to our Table At The Back. You can come back and sit with us any time :) Ex-clinical psychologist and university lecturer, Kirsty is one smart (and hilarious) cookie. She's taken her superpowers into the world of copywriting and forged…
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S1. E7. - Conversational marketing with Aoife O'Connell
Yo Aoife, you can totally sit with us! This week we were honoured to chat with Aoife O'Connell of Yarnly – a chatbot developer with attitude! This charismatic Irish ex-pat shared so much valuable content about: - Her epic story and what led her to Yarnly - Chatbots (what they are, how they work,...
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S1. E6. - The Golden Days of Insta Pt. 2: Brand Reps & Influencers
We took another trip down memory lane this week and talked about how businesses used to use brand reps/influencer marketing to grow during the golden days of Instagram. Most of these principles still apply today and we cover off what you can learn from how things use to be done and how you can...
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S1. E5. - UX Writing Pt. 2 (CX)
You guys love hearing about UX + CX! And no wonder – it's taking the tech, startup and business world by storm. While it may be a niche area to focus on, in this episode you'll hear about all the things customer and user experience actually covers. You might be surprised! Some practical takeaways...
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S1. E4. - They Never Said It Would Be Easy: Business & Motherhood
Wow! So excited to already have some reviews and feedback from you guys. Thank you! 🙏🏼 To everyone who has listened, reviewed, and subscribed - you are golden. In this week’s episode we covered the amalgamation of mum life and business life. This episode got a little deep, emotionally, as any...
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S1. E3. - The Golden Days of Insta Pt. 1: Competitions
This week we take a trip back in time to the golden days of Instagram to talk about one aspect of how businesses used to grow using Instagram and what you can learn from it. We cover off Instagram competitions, in particular: - How they used to get set up - Some things to think about in terms of...
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S1. E2. - UX Writing Pt. 1
How fun! After some ideas, feedback, and exploration we’ve settled on a name for the podcast - yew! And this week Laura laid out some UX writing fundamentals (from a biz perspective) and what you should know/consider if you’re thinking about entering the field or you’re already in, but trying to...
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S1. E1. - Right Back To The Beginning
Welcome to our very first episode. How exciting! We’re super keen to chat to you about all things UX, CX, Comms, Marketing, and the mum/biz life balance. We wanna do this in a casual environment where you feel like you’re having a warm coffee (or tea) with us and you’re part of a raw, but...
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ABOUT THIS SHOW
More of a chat than a podcast, we share our experiences, learnings, laughs and *cough* wisdom as we recount stories from our lives as comms specialists, UX and CX advocates, marketing tragics… and our quest to finding a flow between our titles as ‘mum’ and ‘business owner’. We can already tell we’re gonna be great pals. There are no formalities here - you’re invited into our conversation where things are super relaxed so you can take off those shoes!Co-hosts:Branka Injac MisicLaura Luck
HOSTED BY
Branka Injac Misic and Laura Luck
CATEGORIES
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Frequently Asked Questions
How many episodes does A TABLE AT THE BACK have?
A TABLE AT THE BACK currently has 25 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is A TABLE AT THE BACK about?
More of a chat than a podcast, we share our experiences, learnings, laughs and *cough* wisdom as we recount stories from our lives as comms specialists, UX and CX advocates, marketing tragics… and our quest to finding a flow between our titles as ‘mum’ and ‘business owner’. We can already tell...
How often does A TABLE AT THE BACK release new episodes?
A TABLE AT THE BACK has 25 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to A TABLE AT THE BACK?
You can listen to A TABLE AT THE BACK on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts A TABLE AT THE BACK?
A TABLE AT THE BACK is created and hosted by Branka Injac Misic and Laura Luck.
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