PODCAST · business
Above The Business
by Bradley Hamner
What if you could step out of the day-to-day and see your business from a whole new perspective? Welcome to Above The Business, where we empower you to rise above the daily grind and embrace a higher way of business ownership. It's time to build your business by design.www.abovethebusiness.co
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#583: Designing a Business That Runs Without You with Jason Henneberry
In this episode, Bradley sits down with Jason Henneberry, founder of Tango Financial and creator of the Dependency Design framework, to talk about why so many successful businesses quietly become dependent on the founder. Jason built a solo mortgage brokerage into a support platform now serving more than 600 agents across Canada, and he shares the transition that nearly stopped him: moving from driving his own revenue to being responsible for everyone else's.They discuss the difference between accidental and intentional dependency, why adding systems and people creates momentum but rarely creates ownership, and the signal that tells an owner when a person or process cannot carry the weight. Jason explains why strong businesses design backward from outcomes instead of building forward from goals, and why the leap from producing team lead to owner architect is the one most entrepreneurs never make.This conversation moves beyond systems and delegation and into how a business actually earns its owner's freedom. What is your business quietly depending on you for? Are your people executing tasks, or do they truly own the outcome? And what would have to change for the work to stop landing back on your desk? If you want to build a company that runs without your constant involvement, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Download Jason's free book, Dependency Design: https://dependencydesign.comThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#582: Sales Belief
In this solo episode, Bradley Hamner opens a three-part series on building a sales playbook, the master document that defines how a company sells. He explains why founder-led sales makes sense from zero to half a million in revenue, and why owners who want to move from rainmaker to architect eventually have to offload the selling without losing what made it work.Bradley makes the case that belief and conviction sit underneath every script, asset, and sales meeting. He breaks down the three things a rep has to believe in: the product, the company, and the culture. He also explains why owners should build the reasons a customer should choose them directly into the playbook, training reps on a handful of clear talking points instead of leaving them to guess or invent their own.This conversation moves beyond scripts and tactics and into the foundation underneath them. Can you clearly answer why a customer should do business with you? Can your reps answer it the same way you do? And what happens to your results when they cannot? If you are getting ready to hand off sales and want it built on belief instead of guesswork, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#581: Leading Through the AI Shift with Caroline Stokes
In this episode, Bradley sits down with Caroline Stokes, executive coach, founder of The Forward, and author of Aftershock 2030, to talk about what actually determines whether a business succeeds as AI reshapes how teams work. Caroline shares her path from launching PlayStation as employee number nine to coaching CEOs through reinvention, and why she became convinced early on that organizations rise or fall on their people.They discuss why human connection becomes more valuable as AI automates more of the work, how one AI-avoidant CEO became a superuser in fourteen months, and the cost of hesitating while competitors move. Caroline also explains the "mission is the boss" principle, the discipline she calls mental sovereignty, and why short, intentional experiments with AI beat chasing every new feature.This conversation moves beyond AI tactics and into how leaders carry their teams through change. How do you build a culture where people feel safe to speak up and challenge direction? How do you adopt new tools without losing focus on the business in front of you? And how do you bring curiosity and play back into the way you lead? If you want to lead your people well while the ground keeps shifting, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Caroline Stokes and her books: www.theforward.coThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#580: Dealing With Toxic High Performance
In this solo episode, Bradley Hamner addresses a problem almost every business owner eventually faces: the top producer who performs at a high level while quietly damaging the culture. He describes the golden handcuffs that keep owners from acting, and the resentment that builds on a team when everyone can see the problem the owner will not confront.Bradley calls it the Dez Bryant syndrome, using the talented but disruptive athlete as a lens for the toxic high performer in business. He shares what happens when owners finally make the call, why teams often respond with relief instead of loss, and why a company built around one irreplaceable person carries more risk than most owners admit. He also makes the case for documenting what that person does so the business runs on systems rather than dependence.This conversation moves beyond the tactic of simply removing the person. Are you protecting production at the expense of your culture? Have you had the honest conversation, or stuck your head in the sand? And if that person left tomorrow, could your business carry the work forward? If you have ever felt handcuffed to a talented employee who is hurting your team, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#579: Building a Business That Doesn't Need You with Jason Swenk
Jason Swenk built a digital agency from scratch to over 100 people and eight figures before selling it twice. He now coaches agency owners through Agency Mastery and has codified the journey into five identity shifts inside his book, Operator to Owner.Bradley and Jason walk through each shift: operator, manager, architect, CEO, and owner. They cover the rubber band effect, the 1-3-1 decision-making method, delegating outcomes vs. tasks, and what separates a CEO from a true owner.This conversation goes beyond tactics and into identity. What happens when your self-worth is tied to the business? And how do you build a company around yourself rather than sacrificing yourself to build it? If you want to move from stuck inside the work to building a business that runs without you, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Jason Swenk and pick up Operator to Owner: https://www.swenk.comThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#578: Google Maps & Your Business
In this Friday solo episode, Bradley Hamner uses a tool everyone already trusts to make a point about direction. Every time you open Google Maps, it needs two coordinates: where you are right now and where you are trying to go. Bradley argues your business requires the exact same two points, a clear point A and a clear point B.He walks through what happens when obstacles appear between those two points. Maps reroute without ever touching the destination, yet business owners often do the reverse, pulling the vision back the moment things get hard. Bradley explains why a three-year vision should function as a fixed destination, why you keep an old vision as an artifact even when your thinking changes, and how 90-day priorities, one-year objectives, and a long-term picture work together as a roadmap.This episode moves past the metaphor and into how you actually navigate. Do you have a clear picture of where your business sits today across revenue, profit, team, marketing, and systems? Do you know where you want it to go over the next 90 days, 12 months, and three years? And do you have a plan you follow when you get off course? If you tend to move the destination every time the road gets difficult, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#577: The Three Pillars of Predictable Growth with Stephen Woessner
In this episode, Bradley sits down with Stephen Woessner, co-founder of Predictive ROI, who has owned five businesses and spent 16 years helping agency owners grow. Stephen shares his family's entrepreneurial roots and why he believes risk tolerance, strategic clarity, and team-building form the core of any founder's DNA.They cover the "ones and threes" revenue friction points, Predictive ROI's three pillars of growth (grow audience, nurture leads, increase sales), and why trust has moved so far upstream in B2B buying that most prospects are already pre-sold before a first conversation. Stephen also breaks down where agentic AI is creating real operational leverage today.This goes beyond tactics and into what sustainable growth actually requires. What does owning your addressable market mean in practice? How do you pick one channel when resources are tight? And how do you build trust deep enough that the sales process becomes a foregone conclusion? If you are working to grow more predictably, build a stronger pipeline, and understand how content and AI function as real business tools, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.ResourcesLearn more about Stephen Woessner and Predictive ROI: https://predictiveroi.com/Connect with Stephen on LinkedIn: https://www.linkedin.com/in/stephenwoessnerListen to the Sell With Authority podcast: https://open.spotify.com/show/2JUWdPxO9zhTzRtalDC59E?si=39125931da4a4247 https://podcasts.apple.com/us/podcast/sell-with-authority/id1596810706 Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#576: Unconscious Incompetence
In this solo episode, Bradley Hamner addresses the guilt and shame many business owners feel when they realize they don't know their marketing numbers. Drawing on feedback from the April Above The Business marketing workshop, Bradley explains why not knowing something like customer acquisition cost or lifetime value is not a character flaw. If no one has ever walked you through it, that is unconscious incompetence, not negligence.Bradley breaks down the difference between unconscious incompetence and conscious incompetence, and why the two carry very different weight. He covers how simply measuring something in your business tends to improve it, and shares a clear framework for deciding what to do with new knowledge: act on it, put it on the someday shelf, or trade it for something already in the business.This episode goes beyond marketing metrics and into how business owners process new information. Are you carrying guilt over something nobody ever taught you? What changes once you've been exposed to a concept but still haven't acted on it? And how do you decide what actually deserves a place in your business right now? If you've ever felt behind for not knowing what you didn't know, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#575: Delegation as a Growth Strategy with Kyle Willis
In this episode, Bradley sits down with Kyle Willis from BELAY, a fractional remote staffing company that places experienced executive assistants with small business owners. Kyle shares how the fractional model works, who it's right for, and what separates business owners who build lasting EA partnerships from those who plateau early.They cover how to build your delegation list before you hire, what BELAY's matching and onboarding process includes, how mismatches get handled, and specific workflows that show what a high-functioning EA relationship looks like in practice.This conversation goes beyond hiring tactics. What is the real cost of doing work that only your EA should handle? How do you turn delegation from a task dump into a growth investment? And what does it take to build a true strategic partner who grows with your business over time? If you are a business owner running out of capacity and wondering whether a fractional EA is the right move, this conversation is for you.Download BELAY's free Freedom Framework: text ABOVE to 55123Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.ResourcesBuy Back Your Time by Dan Martell: https://a.co/d/05Rk66SQ Visit BELAY to get in touch with Kyle and his team: https://belaysolutions.com/ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#574: Coach vs Consultant
In this solo episode, Bradley Hamner breaks down the difference between coaching and consulting and why it matters for business owners in two practical ways: how they lead and develop their team members, and how they think about finding outside help for their own business.Bradley uses a clear analogy to frame the distinction. A doctor starts with diagnostic questions to understand what's wrong, then shifts to writing a prescription. That move from pulling answers out of someone to giving direct answers is exactly the difference between coaching and consulting. He applies the same thinking to team interactions and to working with advisors or growth programs.This episode goes beyond communication style and into leadership clarity. When should you ask questions and let someone arrive at the answer themselves? When is it time to stop asking and give direction? And what should you actually be looking for when you are the one seeking guidance? If you lead a team or are evaluating how to get better help for your business, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#573: The Customer Experience Advantage with Daniel Daly
In this episode, Bradley sits down with Daniel Daly, founder of Aim High Now, who spent 20 years in automotive retail and helped scale a dealership group to $700 million in annual revenue. Daniel breaks down what customer service actually looks like as an operating system, not a personality trait.They discuss how to train a team around two focused behaviors, how a single feedback call can diagnose 80% of your service failures, and how tiered incentives move culture faster than accountability alone.This conversation goes beyond tactics and into discipline. What are the two things your team could do consistently that would change how customers talk about you? And how do you build standards that actually hold? If you want customer experience to work as a real competitive advantage, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Daniel Daly and Aim High Now: aimhighnow.comConnect with Daniel on LinkedIn: https://www.linkedin.com/in/daniel-daly1/ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#572: The Hawthorne Effect
In this solo episode, Bradley Hamner explores a phenomenon that applies directly to every small business owner tracking time, marketing, or team performance: the Hawthorne Effect. The principle is straightforward. When you begin measuring something, behavioral changes follow, often before any formal analysis takes place.Bradley draws on his own nine-week experience tracking every working hour, a marketing dashboard experiment his clients ran after a recent workshop, and a real client situation where a team was being asked to update thirteen different metrics each week. He explains how measurement alone shifts behavior, how too little data leaves owners without the visibility to improve, and how too much tracking creates its own problems by pulling people away from the work that actually matters.This episode moves beyond the mechanics of measurement and into a more fundamental question for business owners. Do you have enough visibility into your time, your marketing, and your team to make clear decisions? Are you asking your people to track so many things that the measuring has become the job? And what would change if you focused only on the metrics that actually move the business forward? If you want to use measurement as a lever for improvement without creating unnecessary complexity, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#571: What Has to Change as Your Business Grows with Brad Farris
In this episode, Bradley sits down with Brad Farris, founder of Anchor Advisors and executive coach, who has spent nearly two decades helping entrepreneurial founders build businesses that can grow beyond them. Brad shares his path from engineering to general management and explains why the skills that launch a business are often the same ones that later limit it.They discuss how the leader's role must evolve at each revenue stage, why profit often shrinks in the $300K to $500K range before it climbs again, and how Brad's three-by-five card method helps founders break their own job into roles that can actually be hired for. The conversation also covers the identity shift from doing the work to running the business, why sales is the last thing to delegate, and how resistance to systems keeps owners stuck.This conversation goes beyond delegation tactics and into the identity behind them. At what stage of growth are you operating from? Are you the bottleneck in your own business? And what would it take to let go of the parts of the work that are keeping you there? If you are navigating the shift from solo operator to business owner and want to understand what has to change at each stage, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.ResourcesLearn more about Brad Farris and Anchor Advisors: https://www.anchoradvisors.comTake the Growth Phase Assessment: https://www.anchoradvisors.com/growth-phaseThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#570: Attract A-Players Playbook
In this solo episode, Bradley Hamner walks through the Attract A-Players Playbook, the first of three team-focused playbooks inside the BlueprintOS operating system. This episode continues a May mini-series on building great teams and gives small business owners a concrete structure for attracting and onboarding top talent.Bradley breaks down the three core elements of the playbook: an A-Player Profile and job description that defines what top talent looks like in each role and how they will be compensated; a written recruiting system with defined steps that owners actually follow every time; and a 90-day onboarding process designed to take new hires from zero to fully contributing as fast as possible.This episode moves beyond hiring tactics and into systems thinking. Do you have a documented profile of what an A-player looks like in each role? Do you have a recruiting process you follow consistently, or are you reinventing the approach every time there is an open seat? And if you could reliably bring someone from day one to full contribution in 90 days, what would that do for your business? If you are building a team and want a repeatable system for attracting and onboarding top talent, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#569: Why Most Problems Solve Themselves with Brad Poulos
In this episode, Bradley sits down with Brad Poulos, part-time professor, small business consultant, and former operator who helped grow a startup from four people to 200 employees and $30 million in sales. Brad shares his path from a 15-year career in satellite technology into co-running a public company, and what those experiences taught him about leading a small business.They discuss what it takes to build a culture worth protecting, including Brad's approach to core values, pay philosophy, and financial transparency. Brad walks through how his team survived the tech bust and the 2007 financial crisis without losing their people, and breaks down the philosophy behind his book, Most Problems Solve Themselves. He also explains why many owners hit a ceiling around $8 million in revenue when they refuse to let go of decisions, and how a concept called satisficing can free owners from the trap of optimizing every choice.This conversation moves beyond tactics and into how a business actually operates day to day. What does it look like to run a high performance culture with a heart? When does optimizing every decision start working against the business? And what has to change inside the owner for the business to grow past the ceiling they have built around themselves?If you care about building a culture that holds up under pressure and a team that can make decisions without you, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.ResourcesPick up Brad's book, Most Problems Solve Themselves, on Amazon: https://a.co/d/03UjCFxX Learn more about Brad Poulos and access his blog, books, and free small business resources: bradpoulos.comConnect with Brad Poulos on LinkedIn: https://www.linkedin.com/in/bradpoulos/ Check out Jay Wilkinson's TEDx talk: https://youtu.be/WDFqEGI4QJ4?si=UhADPE8OrMSg0Mgm Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#568: Buy or Build the Talent
Most business owners eventually face this decision: go find someone who has already done the job, or grow someone from the ground up. In this solo episode, Bradley Hamner breaks down buy vs. build as a practical mental model for any owner who is growing a team, filling a role, or navigating turnover.Bradley uses the college football transfer portal to frame the core trade-off: buying talent costs more money but requires less development time, while building talent costs less upfront but demands more of the owner's time and energy. He covers the difference between production and potential, explains when each approach makes sense, and shares how the best business owners he has worked with think about developing their people.This episode moves beyond hiring tactics and into how owners think about their team. Who should you be spending time developing? At what stage does being the Rainmaker stop serving the business? And when a role opens up, what kind of person are you actually looking for? If you are building a team and want a clearer framework for smarter hiring decisions, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#567: Leadership in the Fog with Pete Behrens
In this episode, Bradley sits down with Pete Behrens, leadership coach, author, and founder of Agile Leadership Journey. Pete shares how his path from engineering to leadership coaching led him to focus on one of the hardest parts of leadership: guiding people through uncertainty, change, and complexity.They discuss why leadership is different from management, how organizations often fail in execution rather than in strategy definition, and why many business owners hit a false summit where their current leadership style can no longer carry the business forward. Pete also explains the difference between a leader as a title and leadership as a choice, and why real leadership often shows up without formal authority.This conversation moves beyond systems and into the human side of growth. What does it mean to lead when there are no clear answers? How do you stay engaged without micromanaging? And how do you develop the kind of leadership that allows the business to move beyond the founder’s current limits?If you care about growing as a leader, navigating complexity, and helping your business move forward with more intention, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Pete Behrens and Agile Leadership Journey: https://www.agileleadershipjourney.com/Check out his latest book, Into the Fog: https://www.agileleadershipjourney.com/into-the-fog-bookThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#566: Functional Leaders vs Helpers
In this solo episode, Bradley Hamner draws a clear line between leaders who own outcomes and managers who execute tasks. If a business owner still feels pulled into the weeds around their managers, the role has likely never been defined around outcomes.Bradley walks through what outcome ownership looks like across sales, service, and operations roles, and shares a real client example where a simple one-pager reset expectations, resolved unspoken resentment, and gave a leader the clarity to move forward without pulling the owner back in.What are the outcomes you actually want each manager to own? If you removed the person's name from the role and looked at it objectively, would those outcomes be written down anywhere? And how much friction inside your organization exists simply because that conversation has never happened? If you lead a team and feel like you are still too involved in the work your managers should be handling, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#565: Building Your Dream Team with David Peterson
In this episode, Bradley sits down with David Peterson, insurance agency owner and author of Building Your Dream Team. David shares how he grew his business from three employees to nearly 60 over 12 years by treating recruiting as a structured system rather than a reactive process.They cover multi-step recruiting funnels, why making a position hard to get increases candidate desire, how to hire for character over a specific role, what real onboarding looks like in the first 30 days, and how to read references for what isn't being said.This conversation moves beyond recruiting tactics and into the discipline of building a team for the long term. What would your business look like if every open position was treated as something worth competing for? Are you investing enough in the people on your team to keep them there? And how much of your time as a business owner is genuinely going to the team? If you are serious about building a business that runs on talented, committed people, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Pick up David's book, Building Your Dream Team, on Amazon: https://a.co/d/0bR6N9XfLearn more about David Peterson and his consulting: https://www.coachpconsulting.comCheck out David's scaling seminars: https://www.scaleandprofitseminar.com/Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#564: Production vs Potential (The Transfer Portal)
In this solo episode, Bradley Hamner applies the college sports transfer portal concept to one of the most consequential decisions a growing business faces: when recruiting, are you going after someone who has already done the work, or someone with the raw ingredients to develop? Most business owners never make that choice deliberately, and it costs them.Bradley walks through real hiring decisions from his own companies, including an office manager brought in specifically for her existing experience and a sales rep recruited directly from a competitor. He explains the reasoning behind both hires, why the next sales hire in that same business will target potential instead of production, and what signals to look for when making that call.This episode moves beyond hiring tactics and into recruiting mindset. Are you clear on what a role actually requires before you start looking? When you go after experience, is that a deliberate choice or a default? And how does the current stage of your business shape which approach makes more sense? If you are actively expanding your team and want a clearer framework for making smarter hiring decisions, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#563: The Four Forces of Growth with Kevin Lawrence
In this episode, Bradley sits down with Kevin Lawrence, entrepreneur, coach, and author of Your Oxygen Mask First and The Four Forces of Growth. Kevin shares how his path from early entrepreneurial hustles to decades of coaching business owners shaped the frameworks he now teaches around growth, leadership, and long-term business performance.They discuss what has not changed in business despite the rise of AI and new technology, and why the core principles of solving customer problems, hiring the right people, and building strong margins still matter most. Kevin also explains how many leaders unintentionally optimize their businesses for efficiency instead of growth, and why that shift can quietly flatten momentum over time.This conversation moves beyond tactics and into how leaders think. How do you know whether you are building for growth or simply fixing problems? What does it take to keep your business moving forward without burning yourself out? And how do you balance the operational demands of today with the strategic thinking required for the future?If you care about sustainable growth, sharper leadership, and building a business that can scale without draining you, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Kevin Lawrence and Lawrence & Co: https://www.lawrenceandco.com/Check out Kevin’s books: https://lawrenceandco.com/resources/books Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#562: Good vs Great Business Owners
In this solo episode, Bradley Hamner unpacks a question he was recently asked at the BlueprintOS’ Beat the Odds retreat: what is the real difference between good business owners and great business owners? After reflecting on years of working with small business owners and building businesses himself, he shares the answer he has landed on.Bradley explains that the difference is not simply marketing skill, sales ability, or even hiring talent. Great business owners develop a ruthless ability to identify what actually matters in the business, then stay focused on it long enough to remove the bottleneck that is holding growth back.This conversation moves beyond tactics and into discernment. What is the real needle mover in your business right now? Are you solving the right problem, or just reacting to noise? And can you stay focused on the right thing long enough to create real progress? If you want to sharpen your ability to identify what matters and act on it, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Resources MentionedThe Goal by Eliyahu M Goldratt: https://a.co/d/04ccnE1JThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#561: Building a Better Business in a Fragmented Industry with Michael Jacobson
In this episode, Bradley sits down with Michael Jacobson, founder of French Florist, to talk about what it looks like to spot opportunity in a struggling industry and build a modern business around it. Michael shares how he went from corporate consulting into the floral industry, first by trying to help his uncle sell a flower shop, then by realizing the entire industry faced the same structural problems.They discuss how Michael approached an old and fragmented category with a different lens, combining technology, supply chain, and marketing to transform unit economics and build a scalable model. The conversation also explores what it takes to turn a single underperforming location into a multi-location business with franchise ambitions, while still staying focused on the customer experience.This conversation moves beyond business turnaround tactics and into entrepreneurial thinking. How do you recognize real opportunity in an overlooked market? What does it take to challenge assumptions in a legacy industry? And how do you build a business that creates both financial upside and a platform for something bigger than yourself?If you care about finding opportunity where others see limitations, building better systems, and creating a business with long-term potential, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about French Florist: https://www.frenchflorist.com/ Learn more about their franchise opportunity: https://www.frenchfloristfranchise.com/Reach out to Michael: [email protected] Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#560: Why Business Owners Quit Right Before They Make $1,000,000
In this solo episode, Bradley Hamner speaks directly to the business owner who feels like everything is getting harder at the exact moment the business should be working. He shares a recent conversation with a founder who was ready to burn it all down, even though the business was actually performing well and tracking toward a strong year.Bradley unpacks the ceiling of complexity that often shows up between $500,000 and $1,000,000 in revenue. This is the stage where the team grows, systems need to mature, and the founder’s job begins to change. What feels like failure is often the pressure of leveling up.This conversation moves beyond tactics and into the emotional reality of building a business. What if the moment you want to quit is actually the moment right before the breakthrough? And what if the complexity you are facing is not proof that you are failing, but proof that the business is growing? If you have ever felt like a fraud while trying to lead a growing company, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#559: From Doing the Work to Leading the Business with Michael Zipursky
In this episode, Bradley sits down with Michael Zipursky, co-founder of Consulting Success, entrepreneur, and advisor to consultants building firms around their expertise. Michael shares his journey from starting businesses in high school to building and selling multiple companies, and explains why so many business owners stay stuck inside the work instead of designing the business they actually want.They discuss the difference between growth and scale, why many founders fail to define what success really looks like for them, and how that lack of clarity creates friction when it comes to team building, systems, and leadership. Michael also explains why documenting the nuance of how work gets done is critical if you want to transfer knowledge, build leverage, and reduce dependence on the founder.This conversation moves beyond tactics and into intentionality. What kind of business do you actually want to build? Are you hiring to relieve today’s pressure or to support the future you want? And how do you get the business out of your head and into systems that allow others to help carry it forward?If you care about building a business with more clarity, leverage, and long-term alignment, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Michael Zipursky and Consulting Success: https://www.consultingsuccess.com/Connect with Michael Zipursky on LinkedIn: https://www.linkedin.com/in/zipursky/ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#558: Creating a Marketing Dashboard
Many business owners invest in marketing without having a clear way to measure what is actually working. They know money is going out, but they do not always know which channels are producing leads, customers, and real returns.This episode is the third and final part of a three-part marketing series. After covering marketing plans and marketing metrics, Bradley Hamner now walks through how to build a simple marketing dashboard that gives visibility into performance over time. He explains how to track spending by channel, monitor leads and customer acquisition, and measure return on investment in a way that supports better business decisions.This conversation focuses on the discipline of measurement. What should go on a marketing dashboard? How do you know if a channel is working? And how can tracking trends over time help you invest more confidently? If you want a simple way to understand your marketing performance, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#557: Marketing That Actually Drives Growth with Matt Jonza
In this episode, Bradley sits down with Matt Jonza, co-owner of Direct Clicks and longtime digital marketing operator, to talk about what has changed in marketing for small business owners. From the rise of AI-driven ad platforms to shifts in search behavior and lead quality, Matt breaks down what business owners need to understand if they want their marketing to actually support growth.They discuss how digital advertising has evolved, why SEO and AEO still rely on many of the same fundamentals, and what owners should know about reviews, fresh content, and question-and-answer sections on their online profiles. Matt also explains why direct response and branding need to be approached differently depending on the stage of the business.This conversation moves beyond tactics and into decision-making. How much should you invest in marketing? What should early-stage businesses prioritize? And how do you balance quantity of leads with quality of leads while still building a business your team can actually support?If you want a clearer view of what digital marketing should look like for a growing small business, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Connect with Matt: https://www.linkedin.com/in/insurancequotesmn/Learn more about Direct Clicks: https://www.directclicksinc.com/Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#556: Understanding Marketing Metrics
Marketing plans provide direction, but without the right metrics, it becomes difficult to know whether your strategy is actually working.This episode is part two of a three-part marketing series. After covering marketing plans in part one, Bradley Hamner now focuses on the core marketing metrics every small business owner should understand. He explains how to measure cost per lead, customer acquisition cost, and lifetime value, and why these numbers are essential for making informed growth decisions.This conversation moves beyond planning and into measurement. How much should it cost to acquire a customer? What is the relationship between lifetime value and acquisition cost? And how do these metrics influence your ability to scale? If you want to make smarter marketing decisions backed by data, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#555: What Makes a Business Sellable with David Barnett
In this episode, Bradley sits down with David Barnett, consultant, author, and longtime advisor on buying and selling small businesses. David shares his path from early interest in business to working in Yellow Pages sales, business brokerage, banking, and eventually building a consulting practice focused on helping people buy and sell Main Street and lower middle market companies.They discuss how buyers think about business value, why multiples are only the first pass in evaluating a deal, and what separates a business that is merely profitable from one that is actually sellable. David also explains the difference between SDE and EBITDA, why systems matter so much in a sale, and how terms can be more important than headline price.This conversation moves beyond valuation and into ownership itself. What makes a business attractive to a buyer? How do systems and delegation increase both freedom and enterprise value? And why do so many owners build businesses that only a younger version of themselves could buy?If you care about building a company that is easier to run, easier to grow, and eventually easier to sell, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about David Barnett: https://www.investlocalbook.com/ Listen to David Barnett’s Small Business podcast: https://www.investlocalbook.com/p/in-media.html Find David Barnett’s books on Amazon: https://www.amazon.com/s?k=David+C.+Barnett&i=audible&ref=dp_byline_sr_audible_1 Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#554: Understanding Marketing Plans
Marketing is one of the most confusing areas for many small business owners. While sales may come naturally, deciding how much to invest in marketing and where to allocate those dollars often feels unclear.This episode kicks off a three-part series focused on helping business owners build a clearer marketing foundation. In part one, Bradley Hamner breaks down what a marketing plan actually is and how to build one in a simple, practical way. He explains how to determine your marketing budget based on revenue targets, why your budget should inform your strategy, and how to think about allocating dollars across different marketing channels.This conversation focuses on bringing clarity to marketing decisions. How much should you invest in marketing? Should you prioritize direct response or branding? And how do you create a plan that supports growth without overcomplicating the process? If you want a straightforward framework for building your marketing plan, this episode is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#553: Why Teams Stay Silent and What Leaders Can Do About It with Megan Reitz
In this episode, Bradley Hamner sits down with Megan Reitz, researcher, speaker, and author focused on dialogue in organizations. Megan shares insights from years of studying why people speak up, why they stay silent, and how leaders influence both through the way they show up.They explore how leadership presence affects team communication, why most leaders overestimate their listening skills, and how everyday signals can either invite ideas or shut them down. Megan also explains how habits, attention, and curiosity shape whether meaningful conversations actually happen inside organizations.This conversation looks at what prevents honest dialogue and how leaders can create space for it. How do you encourage feedback without intimidating your team? What signals are you sending in meetings? And how do you address the “elephant in the room” before silence turns into resentment?If you want to improve how your team communicates, invite better feedback, and create an environment where people feel safe to speak up, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about Megan Reitz: https://www.meganreitz.comConnect with Megan Reitz on LinkedIn: https://www.linkedin.com/in/meganreitz/Check out her latest book – Speak Out, Listen Up: https://a.co/d/090esprLThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.
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#552: Structure and Process vs. Freedom and Flexibility
Many people start a business because they want freedom and flexibility. The ability to decide what to work on, when to work on it, and who to work with is a powerful motivator for entrepreneurs.In this solo episode, Bradley Hamner explores a tension many small business owners experience as their company begins to grow. The same people who started a business to avoid being told what to do often find themselves responsible for building structure, systems, and processes inside the organization.Bradley explains why this tension becomes especially noticeable in the $300K to $1M stage of business growth. At this point, the business owner is no longer just selling and producing results. The team is growing, expectations increase, and the business begins asking for clarity, consistency, and routine.This episode offers a mindset shift for business owners who feel caught between the desire for freedom and the responsibility to build structure. The discipline to create systems and processes is not what limits freedom. It is what eventually makes it possible.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly and access the Above The Business Toolkit.https://blueprintos.com/assetsResources MentionedBuy Back Your Time by Dan Martellhttps://www.amazon.com/Buy-Back-Your-Time-Unstuck/dp/059342297XThe E-Myth Revisited by Michael E. Gerberhttps://www.amazon.com/E-Myth-Revisited-Small-Businesses-About/dp/0887307280Traction by Gino Wickmanhttps://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks specializes in digital marketing solutions designed for business owners who want measurable results. Their team supports companies through paid advertising, SEO, and strategic marketing systems that help generate consistent leads.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, SEO, content, social media, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#551: How to Give Better Feedback Without Losing Trust with Amy Sandler
In this episode, Bradley sits down with Amy Sandler, principal coach at Radical Candor, podcast host, and former chief marketing officer. The conversation explores how emotional intelligence, self-awareness, and communication shape leadership, especially for business owners who are trying to lead well under pressure.They discuss why feedback can feel threatening, why leaders often get defensive in the moment, and how asking for feedback can build trust before giving it. Amy also explains how mindfulness, curiosity, and emotional regulation help leaders show up more effectively in conversations with their teams.This conversation moves beyond communication techniques and into the awareness behind them. What does it mean to challenge directly without shutting people down? How can leaders create safety while still being clear? And how do you build a culture where feedback becomes part of growth instead of something people avoid?If you care about leading with more clarity, giving better feedback, and building a healthier culture inside your business, this conversation is for you.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.https://blueprintos.com/assets Learn more about Radical Candor here: https://www.radicalcandor.com/ Join the Radical Candor community: https://community.radicalcandor.com/ Connect with Amy Sandler on LinkedIn: https://www.linkedin.com/in/amysandler/ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#550: One Size Doesn't Fit All (The Bathrobe Theory)
In this solo episode, Bradley Hamner explores a powerful idea he first encountered in The Road Less Stupid by Keith Cunningham: the Bathrobe Theory of Business. The concept is simple. One size does not fit all. What works for one business may not work for another, especially when companies are operating at different stages of growth.Bradley breaks down the four stages he commonly sees in small business growth, from startup through acceleration, and explains why the blueprint for running a business must evolve at each stage. The role of the owner, the structure of the team, and the systems that support the company all change as revenue grows.He also shares a real example from a conversation with a $100M exterior remodeling company and explains how smaller businesses can learn from much larger organizations without trying to copy their strategies directly.This episode is a reminder that the goal is not to replicate another company’s playbook. The goal is to extract the principles that apply to your stage of business and build a blueprint that fits your own organization.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.https://blueprintos.com/assetsResources MentionedThe Road Less Stupid by Keith Cunninghamhttps://a.co/d/0dP23yXZ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. They optimize your applicant tracking system, post job listings, and source candidates through social media and local communities.With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates without paying hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, their team provides comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#549: Learning the Business End of Business with Brian Kiley
In this episode, Bradley sits down with Brian Kiley, an insurance agency owner and longtime business leader with more than three decades of experience across multiple industries. From running bike shops to founding a nonprofit ministry and now leading an insurance agency, Brian shares the winding path that shaped his perspective as a business owner.They discuss the realities of the early years in business and the lessons Brian wishes someone had shared with him sooner. The conversation explores topics like slowing down as a leader, stepping out of the day-to-day whirlwind to think strategically, and the importance of defining core values before a company begins to grow.This conversation also explores the practical systems that help businesses grow. Brian shares how building scorecards and tracking the right metrics can change how leaders manage performance and make decisions.If you are building a business and looking for practical insights from someone who has spent decades learning through experience, this conversation is for you.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.Learn more about Brian Kiley:https://www.linkedin.com/in/brian-w-kiley/Check out the book referenced in the conversation, The 4 Disciplines of Execution:https://www.amazon.com/4-Disciplines-Execution-Achieving-Wildly-Important/dp/145162705XCheck out the sales book Brian mentioned, SPIN Selling:https://www.amazon.com/SPIN-Selling-Neil-Rackham/dp/0070511136Referenced by Bradley: The Road Less Stupid by Keith Cunninghamhttps://a.co/d/0g14dJCuThanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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#548: What Matters & What Are You Going to Do About It?
In this episode of Above The Business, Bradley Hamner reflects on a simple question he learned from mentor Sean Block that continues to influence how he approaches business and leadership.Bradley explains how two questions, “What matters?” and “What are you going to do about it?”, can guide strategic planning at every level of a company. Whether thinking about a three-year vision, annual objectives, or the next 90 days, these questions help business owners focus on the actions that move the organization forward.The episode also highlights the importance of surrounding yourself with other business owners who are committed to growth. With the right environment, leaders can reflect on past results, clarify their priorities, and create alignment for the next stage of their business.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that allow the business to scale.
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#547: The Core Principles Behind Authentic Leadership with Dr. Matt Paden
In this episode, Bradley sits down with Dr. Matt Paden, founder of Great Days Leadership and former executive vice president at Lipscomb University. The conversation explores how leadership development actually happens inside organizations and why self-awareness plays a central role for business owners.They discuss the difference between leadership knowledge and leadership wisdom, and why leaders benefit from reflection, feedback, and strong leadership models. The conversation focuses on how entrepreneurs can turn leadership ideas into habits that influence culture, decision making, and team development.This conversation moves beyond leadership techniques and into the mindset behind them. What does it mean to lead with self-awareness? How does a business owner create a culture where honest feedback is welcomed? And how can leaders continue growing even when they are the ones at the top?If you care about becoming a better leader while building a stronger organization around you, this conversation is for you.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.Pre-order Dr. Paden’s new book, The Core: Eight Principles for Building Strong, Authentic Leadership here: https://greatdaysleadership.com/the-core/Learn more about Great Days Leadership: https://greatdaysleadership.com/Check out the referenced book by Kim Scott, Radical Candor: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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Episode 546: Moving the Goalposts (The Gap & The Gain)
In this Friday solo episode, Bradley Hamner explores a powerful concept from the book The Gap and The Gain and how it applies to small business owners who constantly feel like success is always just out of reach. As goals get closer, the horizon seems to move. What once felt like progress suddenly feels like it’s not enough.Bradley explains how this mindset shows up in business and why many entrepreneurs unintentionally “move the goalposts” on themselves. Instead of recognizing real progress, they focus only on what still hasn’t been achieved.He shares a practical way to break that cycle by creating intentional moments to look back at progress. From weekly reflection to quarterly planning and annual review, Bradley explains how leaders can measure the gain without letting the target constantly shift.If you’ve ever felt like your success keeps moving further away the closer you get, this episode will give you a better framework to measure progress and lead with clarity.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed through weekly training calls and mentoring. Be sure to mention you heard about it on the Above The Business Podcast.Direct ClicksDirect Clicks is built by business owners, for business owners, offering custom marketing solutions including paid search, SEO, and social media management to drive real results. Take advantage of their exclusive listener offer: a free marketing campaign audit with actionable recommendations, and if you partner with them, all setup fees are waived.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by handling hiring for you, from optimizing your applicant tracking system to posting jobs and sourcing candidates daily. Save time and reduce hiring costs while receiving pre-screened candidates, and mention Above The Business Podcast when you reach out.Watch the full episode on YouTube: LinkAbout Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
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Episode 545: Simple Numbers, Real Talk - What the Data Says About Your Business with Greg Crabtree
Bradley sits down with Greg Crabtree — CPA, author of Simple Numbers, Straight Talk, Big Profits, and founder of a consulting practice that grew from a $1M local firm to a $7M national operation — for a candid, data-driven conversation about what it actually takes to build a profitable business in today's economy.Greg shares what 40+ years of working with entrepreneurs has taught him, why the old playbook no longer applies, and what the numbers say is separating thriving businesses from struggling ones right now.Key TakeawaysPay yourself a market-based wage. Greg's research is clear: every time a business owner raises their salary to a true market wage and builds profitability on top of it, they make more money — far exceeding the payroll tax cost. It's behavioral economics: you fight harder to protect payroll than you do to protect profit.Stop spending money to save on taxes. If you didn't need that piece of equipment for 52 weeks, you don't need it now. You can't spend a dollar to save 40 cents and come out ahead. Make more money and pay the tax — that's how you build wealth.The growth-gets-you-out-of-jail strategy is broken. In a no-growth economy, you can't count on revenue to bail you out of over-investing in people, technology, or overhead. The move: cut costs to get profitable with what you have, then grow.The black hole has expanded. Greg's 100-company model shows the toughest profitability squeeze is now hitting the $3M–$10M range — not just the $3M mark. Businesses in this zone are incurring enterprise-level costs without enterprise-level scale.Management efficiency is the separator. The businesses pulling ahead right now are lean on management labor. Many are early AI adopters — using software agents to do more with the same dollars and freeing up management bandwidth to actually use data rather than just collect it.Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 544: The GOATED Books
What books have had the biggest impact on how Bradley Hamner thinks about business? In this Friday solo episode, Bradley breaks down his top 10 "Goated Books" — the greatest books of all time — and shares the personal stories and key takeaways behind each one. Whether you're a first-time reader or looking to revisit a classic, this list is your shortcut to the books that have shaped Bradley's mindset and the entire BlueprintOS framework.Want the full list of 25 books? Head to blueprintos.com/assets to grab the complete Goated Books list plus a link to the Amazon store.Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 543: How to Build a Sales Team That Doesn't Depend on You with Nikki Rausch
Most small business owners are naturally great at sales — it's their business, their passion, and they've lived it from day one. The problem? What lives in their head is almost impossible to transfer to a team.In this episode, Bradley sits down with Nikki Rausch, founder of Sales Maven and author of The Selling Staircase, to talk about what it actually takes to build a sales team that performs without you. From structure and tonality to training, coaching, and the metrics that actually matter — this one is packed.About Nikki RauschNikki Rausch is the founder of Sales Maven and has spent over 25 years in professional sales — rising from her first job (landed via a college project) to becoming the top-producing rep in North America for one of the largest companies in the world. After discovering neuro-linguistic programming (NLP) and its power to transform how we communicate, Nikki left the corporate world to teach relationship-based selling to entrepreneurs. She's now helped hundreds of business owners close more sales without feeling pushy or inauthentic. She's also the host of the Sales Maven podcast and the author of three books, including The Selling Staircase.Connect with Nikki RauschWebsite: yoursalesmaven.com.Free Training: yoursalesmaven.com/above.Podcast: Sales Maven (available wherever you listen to podcasts).Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 542: Time and Energy Audits
What if the reason you feel stretched thin has nothing to do with how much time you have — and everything to do with where you're putting it? In this episode, Bradley breaks down one of the most impactful exercises a small business owner can do: the time and energy audit. He traces the idea back to its roots, makes the case for why energy matters just as much as hours, and gives you a clear framework for getting started.Books & Resources MentionedBuy Back Your Time — Dan Martell. The Effective Executive — Peter Drucker. Alex Hormozi (time study concept). Alex Charfen / EPT (Entrepreneurial Personality Type).Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 541: Small Business Spotlight - How to Scale Without Burning Out with Dustin Booth
In this episode of the Above the Business podcast, Bradley sits down with Dustin Booth, a successful small business owner who's navigated the challenging journey from burnout to building a thriving, sustainable business. This conversation is part of our Small Business Blueprint series, where we unpack the real strategies that business owners use to grow from under $500K to over $2M in revenue.Dustin shares his honest blueprint for business owners who've experienced burnout or felt unfulfilled despite outward success. Discover how he's built a scalable business by focusing on team development, strategic recruiting, and the often-overlooked connection between personal wellness and business performance.Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 540: Personal Knowledge Management (PKM)
Ever feel like your notes, files, and ideas are scattered everywhere? You're not alone. In this episode, Bradley tackles one of the most common challenges for business owners: personal knowledge management. From books and podcasts to conference notes and client materials, learn where to put everything so you can actually find it when you need it. Bradley shares his proven three-system approach that will help you optimize for retrieval, not just organization.Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 539: Creating Exceptional Customer Experiences with Marc Haine
"At the very core of everything we do is about meeting and exceeding expectations."Marc Haine shares how theatrical principles can transform your small business's customer experience. Drawing from his unique journey from hospitality consultant to stage actor, Marc reveals why most businesses fail to meet basic customer expectations and provides practical strategies to elevate every customer touchpoint.Marc Haine is the author of Lights, Camera, Action and a former hospitality industry fixer with 25 years of experience working with hotels, casinos, and restaurants.Resources MentionedMarc Haine's website: markhaine.com (free touchpoint assessment available). Book: Lights, Camera, Action by Marc Haine. Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Your best hours are going to fires. Decision fatigue is real. And your team senses it.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 538: Playing To Win
Bradley Hamner breaks down a powerful lesson from Michael Jordan's "The Last Dance" documentary about the fundamental difference between playing to win versus playing not to lose—and how this mindset shift can transform your business leadership.Register Now! Lead Yourself First: February 24th - an Above The Business WorkshopFREE workshop for business owners who planned well but are running on fumes.You set the goals in January. You aligned the team. You built the plan.But six weeks in, you're exhausted.Your best hours are going to fires. Decision fatigue is real. And your team senses it.Here's the truth: Your business won't grow beyond you until you lead yourself first.Join Bradley for a FREE 2-hour workshop on February 24th at 10 AM CST.You'll build your Personal Operating System, Decision Framework, Energy Protection Plan, Role Clarity Matrix, and 90-Day Accountability Structure.Space is limited. https://blueprintos.com/assetsThanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees.About Above The Business:Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 537: Aligning Your Behavior with Business Objectives with Chris Papin
"Does your behavior match your stated objectives? If you claim you want to scale the business but you have no framework or capacity building plan in place, there's a disconnect." - Chris Papin. What if your business struggles aren't about working harder—but about whether your daily actions actually match what you say you want to achieve? In this conversation, Bradley sits down with Chris Papin, attorney and CPA, to explore the critical gap between stated objectives and actual behavior in business. Chris shares his framework for thinking about business decisions through three lenses: personal, community, and client impact. He unpacks why most business owners don't truly understand their financials (and why that's costing them), the business judgment rule that separates smart decisions from lucky ones, and why Tom Brady's success on offense came from his defensive genius. If you've ever felt out of alignment with your own goals or wondered why your numbers don't reflect your stated priorities, this episode will give you a fresh perspective on getting above your business. What Working Above the Business Means to Chris: "It's gonna shift during where I am in the life cycle of my business. But what it means to me is I go back to the original vision. I have kind of three components that are in my vision: There's a personal piece, there's a community piece, and then there's a client-side piece. The personal piece is the internal me, my team, the objectives there. The community is elevating others. Obviously we want to take care of our clients. If I focus on those three pieces and really recognize what's at stake and work my business to achieving those objectives, I'm above the business doing the right things I need to do as a business owner to steer people to those objectives. Fully knowing that I am also the licensed professional where I have to be in my business from time to time to do that too. I'm okay with that because that's what I signed up for, but that distinction matters because I do have to step out of my technician's role to get up into that entrepreneurial role." This episode of Above the Business is for business owners who are ready to stop reacting and start leading with clarity, intention, and alignment between what they say they want and what they actually do. Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch. Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast. Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees. About Above The Business: Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 536: Quotas
Time to bring back a word you probably don't use enough in your business: quotas. In this solo episode, Bradley breaks down why setting specific, measurable, time-bound performance goals for your team isn't just a sales concept—it's a clarity tool that transforms how you coach, manage, and drive results across your entire organization.Key Takeaways"How did your sales team perform as a percent to quota in January? If they had to sell 50 widgets and they sold 55, they were over 100% to quota."Setting defined timeframes and defined outcomes creates the foundation for effective coaching and accountability. When your team knows exactly what's expected, you can coach them toward specific targets instead of vague goals like "do more."Visit BlueprintOS.com to learn about the 2026 Above The Business Workshops, our coaching programs, and resources designed specifically for small business owners who want to build systematic, scalable operations that don't require your constant presence. Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch. Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast. Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees. About Above The Business: Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 535: Thinking Like an Acquirer with Cameron Bishop
"My best learning opportunities were the ones where I've ultimately failed or made huge mistakes. I basically got an MBA in acquisitions in that deal." - Cameron BishopWhat if you could see your business through the eyes of someone who's completed over 100 acquisitions? In this episode, Bradley sits down with investment banker Cameron Bishop to explore the mind of an acquirer and how thinking like an investor can transform your business—whether you're planning to sell tomorrow or a decade from now.Cameron shares hard-won lessons from his journey from advertising copywriter to CEO of a $400 million company, and now as a managing director helping business owners navigate successful exits. You'll discover why the strategies that make a business attractive to buyers also make it a better business to own and operate.Resources MentionedRain CatcherWebsite: raincatcher.com Email: [email protected] with Cameron on LinkedIn.Free consultations available (no cost, no obligation, no sales pitch).Visit BlueprintOS.com to learn about the 2026 Above The Business Workshops, our coaching programs, and resources designed specifically for small business owners who want to build systematic, scalable operations that don't require your constant presence. Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch. Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast. Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees. About Above The Business: Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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Episode 534: Groundhog Day
Are you tired of feeling like you're living the same business year over and over again? In this episode, Bradley Hamner tackles the frustration many business owners feel when December rolls around and they're going through the same annual planning motions—setting objectives, hosting kickoffs, and wondering if anything will really change this time.Drawing inspiration from the classic movie Groundhog Day, Bradley explores the delicate balance between maintaining what works in your business while evolving to stay ahead of the curve. He challenges the common trap of either being an "arsonist" who burns down everything that's working or getting stuck in comfortable routines that no longer serve your growth.Key Question: How do you gain 20 years of real experience instead of repeating the same year 20 times?Visit BlueprintOS.com to learn about the 2026 Above The Business Workshops, our coaching programs, and resources designed specifically for small business owners who want to build systematic, scalable operations that don't require your constant presence. Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch. Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that’s what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast. Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here’s an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They’ll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they’ll waive all setup fees. About Above The Business: Above The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect. Each week, Bradley shares frameworks, interviews successful entrepreneurs, and provides actionable insights for building businesses that run without you. Whether you're doing $300K or $3M in revenue, this show will help you get above your business and design the systems you need to scale.
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ABOUT THIS SHOW
What if you could step out of the day-to-day and see your business from a whole new perspective? Welcome to Above The Business, where we empower you to rise above the daily grind and embrace a higher way of business ownership. It's time to build your business by design.www.abovethebusiness.co
HOSTED BY
Bradley Hamner
CATEGORIES
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