PODCAST · business
Association Tech Insider
by ASAE Technology Professionals Advisory Council
Association Technology Insights brought to you by the ASAE Technology Professionals Advisory Council.
Episodes
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S3E8: An Award-Winning Approach to Elevating Authority & Awareness Through Data-Driven Digital Strategy
In 2025, the American Forest & Paper Association (AF&PA) won an ASAE Gold Circle Award for its search-first digital strategy, developed to increase visibility and improve perceptions of the U.S. paper industry. In this episode of Association Tech Insider, ASAE Communications Council member…
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S3E7: BI will do you good: How Associations should approach BI Tools
This episode of ASAE Technology Professional Advisory Council (TPAC) explores how associations should be thinking about BI (Business Intelligence) Tools, what many of the challenges are for associations looking to implement them, and what the future likely holds specifically with regards to AI....
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S3E6: The Association Leader’s Practical Guide to AI Conversations That Matter
This episode of ASAE Technology Professional Advisory Council (TPAC) explores why AI momentum is stalling across associations — and why the root cause isn’t technology, but hesitation. Rather than focusing on tools or platforms, this conversation digs into the human, strategic, and governance...
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S3E5: Association Women Technology Champions (AWTC) and the value of community
The podcast dives into the value of community, focused on the Association Women Technology Champions (AWTC). Featuring Rebecca Achurch, CEO of Achurch Consulting, Rhoni Rakos, Lead Consultant, Digital Strategy at Ellipsis Partners, and Reilly Moriarty, Event & Marketing Manager at UST Education,...
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S3E4: Making Systems Talk: Automations and Integrations for Associations
In this episode, host Justin Burniske (Meta-Dao), talks with Michael (Misha) Getter ( American Alliance of Museums), Tadu Yimam (National Association of College and University Business Officers (NACUBO)), and Ben Muscolino (Breezio, AMS Geek, Data Sangria) about the challenges and strategies of...
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S3E3: Lean Startup for Associations: Innovating with Agility and Purpose
In this episode, host Justin Burniske (Meta-Dao), sits down with Elizabeth Engel (Spark Consulting), Jamie Notter (Culture Scientist), and Adam Savino (ASIS International) to explore how the Lean Startup methodology can help associations innovate smarter, faster, and with greater impact. The…
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S3E2: I want to be a CMO, how do I get there?
In the final episode of the I want to be a CXO series, how do I get there? series, Gabrielle Elahimjian Sroor (member of ASAE’s Young Professional Advisory Council) sits down with Brianne Wheeler, Founder & CEO of Levitate Marketing, to talk about unconventional career paths, entrepreneurship…
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S3E1 When One System Isn’t Enough: Rethinking Association Tech for Agility and Growth
In this episode, "When One System Isn’t Enough: Rethinking Association Tech for Agility and Growth," we explore a challenge many associations face: relying solely on their AMS to manage everything from member management to communications. As member expectations grow and digital strategies become...
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S2E27: The Hidden Signals of Membership Retention
In this episode of Decoding Membership, host Michael Skiados, MBA, CAE, CEO of the National Association of Professional Insurance Agents, leads a conversation on what really drives membership retention after renewal. Alongside expert panelists Nathan Chamberlain, CAE, Heather Harris, Ph.D., and...
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S2E26: Video Content Strategies for Associations
This episode explores video content strategies for associations, including best practices for creating engaging and accessible videos, tools and platforms to simplify production, and how to decide between outsourcing and building an in-house team. Hosted by Jenny Daigle, MS, Director of...
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S2E25: Designing the Membership Experience: What Happens Between Join and Renew
Membership is more than a transaction. It’s an experience shaped by what happens after a member joins and before they decide to stay. In this episode, host Rhoni Rakos, ASAE Tech Council member and digital strategy consultant, leads a cross-functional conversation with association experts who are...
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S2E24: Decoding Membership - Who Owns This Challenge?
In Episode 1 of the Decoding Membership series, we take on the question every association faces: who really owns the challenge of membership retention? Our panel explores how fragmented teams, confirmation bias, and surface-level engagement metrics often hide the real signals behind why members...
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S2E23: Legal, Copyright, Contracts, and Risk: What Association Leaders Need to Know About Generative AI
Generative AI is moving fast, but are associations thinking beyond personal use? In this episode, ASAE Tech Council members Carlos Cardenas and Adam Ayotte-Savino are joined by legal expert Dorothy Deng, Partner at Whiteford, Taylor & Preston LLP, to explore the legal, copyright, contract, and...
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S2E22: RAG in the Real World - Ensuring Quality & Managing Risks
In this third episode of our series on Retrieval-Augmented Generation (RAG), we explore how to apply RAG in real-world environments. Host Rhoni Rakos talks with Heather Harris, PhD, and Chris Yoko about ensuring quality, managing risk, protecting proprietary knowledge, and keeping human oversight...
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S2E21: Tech Strategy in Action: User Research
Everyone loves a good tech strategy session—but how do we make sure those plans don’t just sit on a shelf? We’re diving into the realities of making strategy happen. Join us for the second installment of Tech Strategy in Action, a series where we dive into exactly that. Today we will be…
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S2E20: Digital Content Hubs
Digital content hubs serve as centralized online platforms where related content on a specific topic is curated and presented. They function as strategic resource centers,bringing together articles, videos, infographics, guides, and other content formats to inform and engage audiences…
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S2E19: Retrieval, Risk, and RAG: Building Smarter AI with Better Data
Retrieval Augmented Generation (RAG) AI: In this episode, host Evan Reid sits down with data strategy expert Heather Harris, PhD and developer Mohammed Afnan Waseem for an in-depth conversation on the opportunities and challenges of deploying Retrieval-Augmented Generation (RAG) AI systems. The...
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S2E18: Tech Strategy in Action: Data Governance
We all love to talk strategy - especially tech strategy! But what happens when it’s time to move from planning to execution within our associations? Join us for Tech Strategy in Action, a three-part series where we dive into exactly that. In Part 1, we’ll explore how RAPS developed and…
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S2E17: Introduction to RAG – What’s All the Fuss?
Retrieval-Augmented Generation (RAG) is an emerging AI approach that is gaining traction across industries. In this episode, hosts Mischa Getter, Heather Harris, PhD, and Afnan Waseem introduce RAG, explaining what it is and why organizations are increasingly adopting it. They provide a…
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S2E16 Breaking Barriers in Tech and Events: CIO's Playbook for Change
How can technology transform the way organizations plan and execute meetings and events? Join ASAE Tech Council member Vinnu Deshetty as she talks with Atul (AK) Srivastava, CIO of the American College of Emergency Physicians, about his groundbreaking work dismantling technology silos. Atul…
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S2E15: System Selection and Management Tips for Associations
In this episode of the Association Tech Insider podcast, hosted by Wes Trochlil, President of Effective Database Management and a member of ASAE's Technology Professionals Advisory Council (TPAC), Wes, accompanied by experts Amy Gavin, Monica Pemberton, and Adam Savino, discuss the intricate...
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S2E14: Workforce Development - I want to be a CEO. How do I get there?
This year the ASAE Technology Professional Advisory Council (TPAC) will host a series of podcasts in collaboration with ASAE Young Professionals Advisory Council on the upward mobility to the C-Suite. This podcast features a conversation between a young professional and a CEO about what it takes…
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S2E13: Quick Wins with Data
In this episode of Association Tech Insider, we share actionable tips for optimizing your organization's data collection and management. From asking the right questions to secondary data sources, these quick wins will help you streamline your data quality efforts - for organizations of all...
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S2 E12: Strategic Leadership – AWTC Data Governance Webinar Recap
In this podcast, we will recap the recent AWTC Webinar “Unpacking Data Governance – Defining Roles, Processes, and Priorities” where guests and participants dove into three key pillars of good data governance: Data quality & tips for creating the “golden record” Creating a data glossary &…
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S2 E11: Workforce Development – I want to be a CXO, how do I get there?
In collaboration with ASAE’s Young Professional Advisory Council, the ASAE Technology Professional Advisory Council (TPAC) will host a podcast series focused on workforce development and career growth. This series address the pivotal question: “I want to be a CXO, how do I get there?” Each…
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S2 E10: Spooky Campsite Tech Horror Stories!
It's Halloween, and to celebrate the ASAE Technology Professionals Advisory Council brought together three council members to share their scary IT stories and the lessons learned! Hosted by Justin Burniske, Principal Consultant at Meta-Dao, he talks with Norma Castrejon, Strategic Consultant,...
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S2 E9: The Lounge – Podcast with Former TPAC Chairs
On this episode of Association Tech Insider, we get an inside look at the ASAE Technology Professionals Advisory Council (TPAC), as last year's leadership team talks through the goals they had for their terms, what was accomplished, what challenges they encountered, and some thoughts on the…
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S2E8: What Association Leaders Can Learn From AI in Other Industries
Host Heather Harris, PhD - Principal Data Scientist at Herkimer Consulting - interviews Felicia Schwartz and Jenn Spykerman, co-founders of Bridgeway Digital Advisors about what association leaders can learn about AI adoption in other industries. Topics covered include model selection and...
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S2E7 - MMC+Tech Recap! Inbox Hero: Mastering the Art of Email Traffic Control
The final podcast in our MMC+Tech Recaps - in this one we talk about being an Inbox Hero, and how associations can start to think more strategically about their emails. Hosted by Justin Burniske, TPAC Chair, this podcast features Amy Gavin, Director of Digital Strategy, American Society for...
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S2E6: MMC+Tech Recap! Selecting a New Association Management System: Lessons from the Trenches
Hosted by Stephen Gabriel, Senior Director of Technology at American Health Law Association, this podcast recaps the MMC+Tech Session Selecting a New Association Management System: Lessons from the Trenches featuring Wes Trochlil, Owner of Effective Database Management, and Shannon Ollikainen,...
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S2E5 - Neuropsychology of a Leader - The Good, The Bad, The Ugly
Join hosts Melody Jordan-Carr and Carlos Cardenas on a fascinating journey into the mind of a leader with our special guest, Dr. Juan E. Rosario Jr., Psy.D., in this thought-provoking episode of the ASAE Tech Council Podcast. Dr. Rosario, an expert in neuropsychology, sheds light on the...
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S2E4 - Automating, Augmenting, and Accelerating Marketing through AI
Get the inside scoop on how some associations are automating, augmenting, and accelerating marketing through AI. The conversation touches on some key considerations (DON'T COPY AND PASTE) as well as exciting innovations for associations as they look to deliver a better marketing experience to...
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S2E3: MMC+Tech Recap! Unpopular Opinions: Challenging Conventional Thinking in Marketing and Technology
Hosted by Wes Trochlil, Owner of Effective Database Management, this podcast recaps the MMC+Tech Session Unpopular Opinions: Challenging Conventional Thinking in Marketing and Technology featuring Laura (Sargent) Sparks, Senior Marketing and Web Manager at Society of Entomological, Rhoni Rakos,...
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S2E2: MMC+Tech Recap! Roadmapping Your Readiness for Emerging Technology
In our second episode in our recap series of TPAC sessions at ASAE's MMC+T Conference, Stephen Gabriel, Senior Director of Technology at American Health Law Association, talks with Rhoni Rakos, Director of Digital Strategy at fusionSpan about her session: Roadmapping Your Readiness for Emerging...
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S2E1: MMC+Tech Recap! PRECON Breaking Down the Silos: Leveraging Cross-Departmental Collaboration to Enhance Member Value
On this episode of Association Tech Insider, we get an inside look at the MMC+Tech Precon event, hosted by the technology, marketing, communications and councils. Rhoni Rakos, Director of Digital Strategy at fusionSpan and TPAC members hosts Carlos Cardenas, Sr. Dir. of Information Technology at...
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S1E29: The Intersection of Marketing and Technology
On this episode of Association Tech Insider, we discussed the overlap of Marketing and Technology, led by members of ASAE's Marketing Council and Technology Council. Rhoni Rakos, Director of Digital Strategy at fusionSpan and TPAC members hosts Laura Sparks, Senior Marketing and Web Manager at...
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S1E28: Discussing DEI in the Tech Sector
Tadu, Monica, and Tim convened to discuss diversity, equity, and inclusion (DEI) in the technology sector as part of a podcast series. Tadu, the Vice President of Digital Engagement at Nakubo, emphasized the importance of DEI practices in their work. Monica, the Vice President and Chief…
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S1E27: The Responsibility of Vendor Oversight
Tune into the latest episode of "Association Tech Insider," where we examine the vital dynamics of vendor management in the association sector. Hosted by Gretchen Steenstra, Director of Client Strategy at DelCor, and Alex Mouw, Principal Strategic Advisor for Membership Organizations at AWS for...
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S1E26: What IT Leaders Can Learn from Researchers
On this episode of Association Tech Insider, we explore what Technology Leaders can learn from Researchers. Carlos Cardenas leads a discussion with Shahid Choudhry, Ph.D., Director of Research and Evaluation at the National Board of Certification and Recertification for Nurse Anesthetists…
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S1E25: Unlocking User Perspective: Usability Testing and UX Insights for Associations
This episode of Association Tech Insider dives into the realm of user research and usability testing, highlighting its significance for enhancing digital experiences for associations. Hosted by Ray van Hilst (Yoko Co), this roundtable discussion brings together experts Rhoni Rakos (fusionSpan),...
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S1E24: AI Transformations: Enhancing Events and Attendee Engagement
This podcast is in conjunction with ASAE's Meetings & Expositions Professionals Advisory Council. In this enlightening episode of "Association Tech Insider," TPAC member Vinnu Deshetty, CEO and Founder of EVA Event Tech Hub, interviews Ksenija Polla, Head of Education and Legacy Programmes with...
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S1E23: Association Tech Confessions #3 with Artesha Moore
Stefanie Keuser, CISSP sits down with Artesha Moore, CEO of Association Forum to discuss what happens when senior leadership changes halfway through a high visibility project. The lessons she shares are immediately applicable to anyone who reports to a manager or senior leader for a tech project.
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S1E22: Tech Tools for Nondues Revenue Professionals
Join host Barbara Armentrout, Carrie McIntyre, and John Bacon, MBA, for an engaging 45-minute podcast, "Tech Tools for Nondues Revenue Professionals." This upcoming series is presented by the ASAE’s Technology Professionals Advisory Council (TPAC). It offers a deep dive into the essential tools…
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S1E21: The Leader's Role in Building High-Performing Teams
We finish our High-Performing Tech Teams podcast by discussing the leadership aspect of building and maintaining teams. A podcast series brought to you by the #ASAETechCouncil In this episode, we discuss: • The Goldilocks principle of IT Projects (not too large, not too small) • The importance of...
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S1E20: Association Tech Confessions #2 with Reggie Henry
Ever had a project go horribly wrong? You’re not alone. This podcast is the second in a series hosted by the ASAE Technology Professionals Advisory Council (TPAC) discussing challenging projects: what was planned, what went wrong, and most importantly, lessons learned to avoid the same mistakes…
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S1E19: AI Empowered: Revolutionizing Event Data with Artificial Intelligence
This episode of Association Tech Insider focuses on "AI Empowered: Revolutionizing Event Data with Artificial Intelligence." We dive into the transformative impact that artificial intelligence is having on the event industry. Tune in as we explore the current state of AI in events, focusing on…
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S1E18: Association Tech Confessions #1 with Moira Edwards
Ever had a project go horribly wrong? You’re not alone. This podcast is the first in a series hosted by the ASAE Technology Professionals Advisory Council (TPAC) discussing challenging projects: what was planned, what went wrong, and most importantly, lessons learned to avoid the same mistakes in...
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S1E17: High-Performing Tech Teams (Part 2)
This podcast is part two of a conversation among four association technology professionals discussing the creation of high-performance teams. In this episode the panelists cover the following: How do we bring success as leaders to any tech implementation? What are its key elements? What does...
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S1E16: High-Performing Tech Teams (Part 1)
This podcast is a conversation among four association technology professionals discussing the creation of high-performance teams. They emphasize the roles of trust, recognition, and leadership in achieving this goal. The conversation covers examples of foundational processes, building trust, and...
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S1E15: Foresight Work in the Association Space
Listen this week to learn the importance of associations embracing foresight to remain relevant in an ever-evolving landscape. The podcast highlights the ASAE Foundation’s innovative research tool, ForesightWorks, explores the value of practicing foresight, provides encouraging tips for...
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ABOUT THIS SHOW
Association Technology Insights brought to you by the ASAE Technology Professionals Advisory Council.
HOSTED BY
ASAE Technology Professionals Advisory Council
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How many episodes does Association Tech Insider have?
Association Tech Insider currently has 64 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
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Association Technology Insights brought to you by the ASAE Technology Professionals Advisory Council.
How often does Association Tech Insider release new episodes?
Association Tech Insider has 64 episodes. Check the episode list to see recent publication dates and frequency.
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