PODCAST · business
Auto Collabs
by More Than Cars Media Network
Collaboration through connection.Hosted by Paul J Daly, Kyle Mountsier, and Michael Cirillo, Auto Collabs is your connect point to the human side of the retail automotive industry: what motivates its leaders, how they navigate change, and what keeps them pushing forward. It’s beyond-the-business-card conversations with real people powering dealerships, technology platforms, and everything in between.From the team behind the More Than Cars movement, this podcast is built on one big belief: thriving people create thriving businesses. With candid conversations, industry insight, and just enough unfiltered banter to keep things interesting, Auto Collabs delivers authentic stories that inspire real collaboration. // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com
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245
What Happens When Amazon’s Convenience Meets the Dealership with Carlos Mojica
Amazon has trained consumers to expect convenience, transparency, and fulfillment. But when it comes to selling cars, Carlos Mojica sees one important difference: Amazon still needs the dealer. Carlos, Senior Manager of Retail Development at LaFontaine...
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244
Your Dealership AI Is Only 90% Right. That’s the Problem.
Your Dealership AI Is Only 90% Right. That’s the Problem. AI can make messy data look usable. But AJ McGowan says that gets a lot more dangerous when you expect AI to actually run dealership workflows. AJ, VP of Research and Development at Reynolds and...
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243
Why Association-Dealer Relationships Should Start Before There’s a Fire With Zach Doran
Zach Doran believes dealer relationships are built long before there’s a problem to solve. As president of the Ohio Auto Dealers Association, he’s pushing the organization beyond traditional advocacy and member services by creating more reasons for dea...
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242
Is GEO Real, or Is It Just SEO With Another Acronym? | Chad Graves
Everyone is talking about how AI search is changing changing how dealerships are evaluated, how reputation gets interpreted, and which marketing metrics still tell the full story. Chad Graves of Reunion Marketing joins Paul and Kyle to unpack what’s ha...
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241
Why the Car Business Has to Stop Sitting on the Bleachers with Don Hall
Don Hall has spent decades fighting for car dealers. That doesn’t mean he’s afraid to tell one when he’s wrong. The president of the Virginia Automobile Dealers Association joins Paul, Kyle, and Michael for a conversation that goes well beyond legislat...
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240
Why The Same Bad Car Keeps Getting Sold At Auction with Travis Baldwin
After watching the same bad vehicles circulate through auctions, one independent dealer decided to build the solution himself. Dealer Defender is tackling one of the biggest challenges facing independent auto dealers: wholesale arbitration and the lack...
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239
Why Most Automotive AI Projects Fail with John Coles
AI is being broadly adopted in the automotive industry, but many companies are implementing it without a clear understanding of the customer problem they're trying to solve. In this episode of Auto Collabs, John Coles of ACV explains why successful AI ...
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238
How Dealer Associations Help Navigate Compliance Changes with Laura Perrotta
Compliance changes can create uncertainty for dealerships of every size. Laura Perrotta, President of NJ CAR, explains how dealer associations help retailers navigate evolving regulations, access trusted resources, and stay informed when new compliance...
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237
How Dealers Can Create New Revenue Streams with Sam Weaver
Dealership growth doesn't always come from selling more vehicles. Sam Weaver, dealer principal of Chevy Chase Acura and author of Together Is How We Win, explains why many dealerships are overlooking valuable revenue opportunities that already exist wi...
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236
How Training Turns Marketing Into Revenue with Eric Mercado
Dealership sales training can make or break a marketing investment. Eric Mercado, Chief Revenue Officer and Partner at Force Marketing, explains why even the best marketing campaigns fail when dealership teams aren't prepared to deliver on the customer...
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235
How Dealers Are Adapting to New Compliance Standards with Kevin Frye
Dealership compliance has become one of the most important conversations in automotive retail. Kevin Frye shares how his organization responded after receiving an FTC warning letter and what dealers can learn from the experience. Special thanks to Forc...
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234
How TrueCar Is Building the Future of Car Buying Tech with Scott Painter
TrueCar CEO Scott Painter shares his vision for a future where AI helps consumers choose the right vehicle, financing becomes more flexible, and car ownership itself may look very different than it does today. Special thanks to Force Marketing for maki...
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233
What Does A Transparent Dealer Look Like? | Zach Shefska
Building trust in automotive retail starts with transparency. At the CBT News Auto Leadership Summit on Fair Pricing & Compliance, Zach Shefska, co-founder and CEO of CarEdge, explains how AI-powered shopping tools, objective dealer data, and changing ...
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232
Transparent Dealership Pricing Starts with Marketing | John Fitzpatrick
Transparent pricing starts with marketing. At the CBT New Auto Leadership Summit on Fair Pricing & Compliance, John Fitzpatrick of Force Marketing explains why dealership compliance challenges often begin long before a customer enters the showroom. Whe...
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231
Building a Dealership Culture That Can Scale with John Osborne of Carter Myers Automotive
Dealership leadership is built in the everyday choices that shape hiring, culture, accountability, and trust. John Osborne of Carter Myers Automotive joins AutoCollabs to talk about leading with consistency, growing a dealership group without losing it...
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230
Why Most Dealers Are Solving The Wrong Problems With AI
Most dealerships are chasing AI tools. Dave Perry argues the real opportunity is solving bigger problems, keeping service customers for life, and turning AI into a force multiplier instead of a replacement. Dave Perry has spent his career solving compl...
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229
The Industry Needed Answers On Pricing Transparency. So He Built The Room
Send us Fan Mail The rules around pricing transparency are changing fast, and the industry is scrambling to keep up. Jim Fitzpatrick, Founder and CEO of CBT News, joins Auto Collabs to discuss why he's bringing the industry back together for a live eve...
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228
What the Internet Boom Taught Beth Hill About the AI Hype Cycle
Send us Fan Mail She's spent decades watching technology trends rise, crash, and reshape industries and she says the AI era feels familiar, dangerous, and full of opportunity all at once. Beth Hill, General Counsel & COO/Founder, The Shop at Ford Direc...
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227
The Startup Rule That Beats Billion-Dollar Competitors And Dealers Should Pay Attention To
Send us Fan Mail Most companies chase growth—Sanjay Varnwal is chasing velocity, and it’s changing how dealers think about inventory, AI, and survival. In this episode, the crew sits down with Sanjay Varnwal, co-founder of Spyne, to unpack how dealersh...
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226
The State Dealer Association That Cracked the Technician Shortage
Send us Fan Mail Most industries are still complaining about the talent shortage. New Jersey decided to fix it. In this episode, Laura Perrotta, President of NJ CAR, breaks down a bold, fully funded technician training program that’s flipping the scrip...
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225
The #1 Reason Dealers Lose Customers (It's Not What You Think)
Send us Fan Mail Most dealers think they’re losing on price—but the real reason customers walk away is far more human (and far more fixable). Tom Kondrat, Advanced Analytics Director at Urban Science, joins Auto Collabs to unpack one of the most misund...
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224
Why “Good” Is the Most Dangerous Word in Retail Automotive | Auto Collabs
Send us Fan Mail Jen Suzuki doesn’t walk into a room, she revs it. In this episode, she brings her signature “Jenergy” to a direct conversation about what’s really holding dealerships back: comfort. From outdated sales processes to leaders who’ve stepp...
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223
Why “Friction” Is Killing Your Sales (And What Carvana Got Right)
Send us Fan Mail If your competitive edge is still price, you’re already losing—the real battle is happening in experience, simplicity, and how you make people feel. Glenn Pasch has logged over a million miles in the air and many hours helping dealersh...
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222
AI Isn’t a Bolt-On Anymore And Dealers Are Running Out of Time
Send us Fan Mail Automotive spent years patching old systems together and now AI is forcing the industry to confront what should have been rebuilt a long time ago. Misty Tippets of Podium joins the show with a perspective the industry badly needs: one ...
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221
Why Honda Is Doubling Down on Hybrids | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Lance Woelfer, Vice President of Automobile Sales at American Honda, breaks down a major shift in strategy as the EV transition slows across the U.S. market. While early momentum was driven by government incentive...
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220
Why Pricing Transparency and Affordability Are The Top Issues of 2026 | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Tom Castriota, former NADA Chairman and Owner of Castriota Chevrolet, breaks down the growing pressure dealers are facing from regulation, affordability challenges, and shifting market dynamics. With increased scr...
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219
The Hidden Cost of Success in the Car Business | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Alan Cooper shares a deeply personal perspective on an often-overlooked reality in the automotive industry—mental health. After decades in retail and leadership, Cooper opens up about his own battle with depressio...
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218
How To Earn Customer Trust in the Service Drive Before It’s Too Late | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Liza Borches, President of Carter Myers Automotive, breaks down a growing disconnect in the service lane. Despite years of innovation and record service growth, only a fraction of customers are receiving basic tra...
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217
The New Rules of Service Customers Expect Today | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Stewart Stropp, VP of Customer Success at J.D. Power, breaks down how service is becoming one of the most critical drivers of customer retention and long-term profitability for dealers. As consumer expectations ev...
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216
The Type of Auto Dealer That Will Succeed In 10 Years | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Steve Greenfield, CEO of Automotive Ventures, breaks down how dealers need to rethink their business for the next 5–10 years. While most operators are stuck managing a 30-day cycle, the real challenge is building ...
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215
Why Auto Shows Still Matter in a Digital World | NY Auto Forum
Send us Fan Mail At the New York Auto Show, Mark Schienberg, President of the show, breaks down what it actually takes to bring one of the largest automotive events in the world to life. With nearly 2,800 workers, millions of pounds of equipment, and j...
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214
Why This US Senator Is Drawing a Hard Line on China | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Senator Bernie Moreno lays out a blunt, high-stakes reality facing the U.S. auto industry. With China’s massive overcapacity, government-backed subsidies, and global expansion strategy, the threat isn’t theoretica...
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213
Why Dealers and OEMs Must Work Together or Risk Losing Everything | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, John Bozzella, CEO of the Alliance for Automotive Innovation, breaks down one of the most critical moments facing the global auto industry. With rising geopolitical tension, China’s growing dominance, and shifting...
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212
The Truth About FTC Crackdowns & Dealer Transparency | NY Auto Forum
Send us Fan Mail At the NY Auto Forum, Force Marketing CEO John Fitzpatrick breaks down the real forces shaping automotive retail right now—from tariffs and policy shifts to EV adoption and affordability pressures. With insights tied directly to Senato...
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211
(Re-Upload) Inspiration Over Motivation With Erroll Bomar III
Send us Fan Mail This episode was originally released on April 24, 2025. In 2025, we joined up with Erroll Bomar III to bring the world the Unscripted podcast, live from the ASOTU CON floor. This was our first long-form conversation with him and the Mo...
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210
You’re Not in the Car Business (And You Never Were)
Send us Fan Mail A candid, hosts-only conversation about the mindset shift quietly transforming the automotive industry from the inside out. Somewhere between a conversation and a checkpoint, Paul J Daly, Kyle Mountsier, and Michael Cirillo zoom out on...
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209
Chinese EVs, Amazon, and the Future of the Dealer Model with Ted Smith
Send us Fan Mail Behind every dealership is an unseen battle over regulation, competition, and control—and the next few years may decide who really owns the future of the automotive industry. Ted Smith has spent his career in the engine room of the aut...
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208
74% of Service Customers Will Buy Again, If You Don’t Lose Them First with Shane Wilson
Send us Fan Mail If service drives sales, why are dealers letting their best customers slip through the cracks? Shane Wilson, President of Connected Dealer Services, joins Auto Collabs with a bold claim: dealers don’t have a pricing problem in service—...
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207
The TIME Dealer Nominee Who Built a Business Around Humility (Not Hype) with Emily Marlow Beck
Send us Fan Mail Third-gen dealer leader Emily Marlow Beck breaks down why humility is a competitive advantage, how to become “essential” to customers, and how to lead through AI-era uncertainty without losing your heart. Emily Marlow Beck didn’t expec...
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206
(Re-Release) Unreasonable Hospitality = More Than Cars with Will Guidara
Send us Fan Mail This episode originally released on April 4, 2024. Will Guidara has never told this story before. He’s now world-famous, a New York Times bestseller, and has appeared on talk shows, stages and podcasts. But this is the first time he sh...
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205
AI Is Only As Smart As Your “Regular-I” with Bob George | Auto Collabs
Send us Fan Mail Bob George breaks down why AI won’t save automotive retail—unless the data underneath it is rock solid. Before Dealer.com became a household name in automotive tech, Bob George was employee number ~80, learning in real time how to scal...
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204
How Toyota Thinks About Affordability, AI, and the Guest for Life with Marcus Williams
Send us Fan Mail Managing 76 dealerships and 11% of Toyota’s U.S. sales isn’t about control—it’s about trust, care, and showing up better every day. Marcus Williams oversees Toyota’s Los Angeles Region—76 dealerships across Southern California represen...
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203
Why Cheap Cars Can Still Be Great Cars with Alex Kwanten | Public Policy Day 2026
Send us Fan Mail Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Alex Kwanten, Managing Editor of U.S. News Autos, to unpack what “affordable” really means in today’s car market. Fresh off ...
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202
What Really Happens to EV Batteries After They Fail with Brian Skalovsky | Public Policy Day 2026
Send us Fan Mail Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Brian Skalovsky, Director of Battery Recycling at Cox Automotive, to unpack one of the least understood—but most critical—pa...
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201
Why Consumer Choice Is the Real Fight in Auto Policy with Drew Ferguson | Public Policy Day 2026
Send us Fan Mail Live from the Washington, DC Auto Show at Public Policy Day 2026, Kyle Mountsier and Paul J Daly sit down with Drew Ferguson, Head of the Office of Policy and Government Affairs at Hyundai Motor Group, to unpack how automakers navigate...
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200
Why the Average Car Price Is Misleading Everyone with Erin Keating | Auto Collabs
Send us Fan Mail Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Erin Keating, Executive Analyst at Cox Automotive, to challenge one of the most repeated headlines in the industry: the $50,...
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199
Why The F&I Office Feels Like A Timeshare Presentation with Robert Steenbergh, Esq. | Auto Collabs
Send us Fan Mail As auto loans stretch longer and negative equity piles up, one former prosecutor explains why transparency—not pressure—might be the most profitable move dealers can make. Robert Steenbergh didn’t come up through the showroom—he came f...
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198
What Chinese Vehicles in Canada Means For The USA | Public Policy Day 2025
Send us Fan Mail Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly sits down with John Bozzella, CEO of the Alliance for Automotive Innovation, to unpack the rapidly shifting landscape of U.S. auto policy. With fuel economy ...
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197
Most People Don’t Want Self-Driving Cars. They Want Safer Ones | Public Policy Day 2026
Send us Fan Mail Live from the Washington, DC Auto Show during Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Will Bright of SafeRide AI to unpack what autonomy really means—and what consumers actually want from it. After experien...
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196
Why One-Third of Americans Can’t Afford a New Car—and What Dealers Must Do Next | Public Policy Day 2026
Send us Fan Mail At Public Policy Day 2026, Kyle Mountsier and Paul J Daly sit down with Jamie Darvish, owner of Darcars, to unpack the growing affordability crisis facing the automotive industry. With the average new car price now hovering around $50,...
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ABOUT THIS SHOW
Collaboration through connection.Hosted by Paul J Daly, Kyle Mountsier, and Michael Cirillo, Auto Collabs is your connect point to the human side of the retail automotive industry: what motivates its leaders, how they navigate change, and what keeps them pushing forward. It’s beyond-the-business-card conversations with real people powering dealerships, technology platforms, and everything in between.From the team behind the More Than Cars movement, this podcast is built on one big belief: thriving people create thriving businesses. With candid conversations, industry insight, and just enough unfiltered banter to keep things interesting, Auto Collabs delivers authentic stories that inspire real collaboration. // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com
HOSTED BY
More Than Cars Media Network
CATEGORIES
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