Behind the Gates

The podcast episode features an insightful conversation with Scott Clark, CCM, an experienced General Manager. Scott shares his career journey, transition to private member clubs, leadership style, and the challenges of balancing work and personal life.The conversation highlights the importance of empathy, delegation, and self-awareness in leadership roles, as well as the value of transferable skills from a PGA background. The conversation covers the importance of balancing personal and professional life, the passion for the work, developing people, philosophy of people development, personal development plans, dressing and presentation, choosing the right club fit, and the importance of backing oneself.TakeawaysEmpathy and delegation are essential in effective leadership.Transferable skills from a PGA background contribute to successful leadership roles. Balancing personal and professional life is crucial for success.Developing people and personal development plans are essential for career growth.Chapters00:00 Introduction to the Podcast05:27 Leadership and Management Experience13:19 Transferable Skills from PGA Background19:01 Delegating Responsibility and Empowerment25:18 Career Progression and Self-Awareness32:00 Balancing Personal and Professional Life38:22 Philosophy of People Development47:24 Choosing the Right Club FitThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life.The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience.TakeawaysAuthenticity in leadershipThe importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager.Chapters00:00 Introduction and Professional Career04:54 Married to a Club Manager09:50 HR and Leadership in Different Industries14:54 Finding a Thought Partner19:56 Authenticity and Personal Growth24:52 Prioritising Personal and Professional Life29:55 Relocation and Decision-Making37:29 The Importance of Perspective55:24 The Unique Dynamics of the Club IndustryThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team.TakeawaysAuthentic leadership is essential in a VUCA environment.A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.Setting up experiments and learning from failure are essential for driving change.Chapters00:00 Introduction to Corporate Sherpas07:48 Learning Mindset and Neuroscientific Approach25:52 Navigating Leadership Challenges31:06 Empathy and Active Listening36:09 The Value of Setting Up Experiments42:24 Navigating the Change Curve47:28 The Importance of Social CapitalLinksCorporate Sherpashttps://corporate-sherpas.auBase Camp - A Corporate Sherpas PodcastApple Podcastshttps://podcasts.apple.com › podcast › base-camp-a-cor...This episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion.The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey.TakeawaysAuthenticityCompetitiveness Leadership AttributesMentorshipCareer DevelopmentChapters00:00 Introduction to Tom Wallace07:10 Personal Reflections and Takeaways26:27 Influence of Father and Work-Life Balance31:54 Leadership and Mentorship45:31 Adaptability and Authenticity53:47 Leadership Attributes Across GenerationsThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

Denny Corby shares his journey from a family business to a career in magic and entertainment, navigating the pandemic, reviving Private Club Radio, and embracing adaptability and resilience. He emphasises the importance of commitment, curiosity, and embracing imperfection, drawing from his experiences and lessons learned from his family's business.The conversation explores the art of adaptation, reading the room, and observing club culture. It delves into the impact of leadership on team dynamics, the importance of vibe and tribe, and the significance of hiring for culture fit. It also discusses behavioural issues in leadership, effective language and communication, and the parallels between leadership and magic.TakeawaysAdaptability and resilience are essential in navigating uncertainty and challenges.Commitment, curiosity, and embracing imperfection are key to success in business and entertainment. Adaptation and observation are crucial in club culture and leadership.Vibe attracts tribe - the importance of hiring for culture fit.Chapters00:00 Introduction and Sponsorship05:44 Reviving Private Club Radio11:39 Embracing Imperfection and Agility18:09 Authenticity and Adaptation23:24 Reading the Room29:30 Club Culture and Leadership Impact35:10 Behavioural Issues in Leadership42:24 Making It HappenLinksDenny's LinkedIn https://www.linkedin.com/in/dennycorby/Private Club Radiohttps://www.privateclubradio.comDenny Corbyhttps://www.dennycorby.comThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The conversation delves into Jim Rohrstaff's passion for golf and his journey in creating a world-class experience in the golf industry. From his early golf experiences to his transition to Southern California, meeting industry leaders, and his philosophy of creating a great work environment, Jim shares insights on hiring the right people, balancing time, and taking his family on the journey. He also discusses the concept of hardware and software, servant mindset, and breaking through mental limits. The conversation delves into the power of risk assessment and the importance of trust in decision-making. It also explores the development of golf courses and the potential of emerging markets in the industry.TakeawaysPassion for GolfCreating a World-Class Experience Risk assessmentGolf course developmentChapters00:00 Introduction and Sponsorship07:05 Servant Mindset and Desire to Please13:38 Hardware and Software Concept19:29 Balancing Time and Managing Projects26:31 Breaking Through Mental Limits44:44 Golf Course Development and Emerging MarketsLinksLegacy Partners | Exclusive New Zealand Real EstateTe Arai LinksThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.TakeawaysImportance of authenticity in podcast conversationsEngaging the audience and encouraging participationThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!Linkshttps://www.linkedin.com/in/edchapmanclubindustryleader/https://www.linkedin.com/in/michael-herd-2686598b/

Spaska Ivanov, Assistant General Manager at Rehoboth Beach Country Club in Delaware, USA, joins me in this episode of The Modern Club Management Podcast.This conversation focuses on navigating challenging conversations in the workplace. We discuss how to approach them, framing the conversation, the importance of setting clear expectations, and giving permission to others to have tough conversations. It was an enjoyable discussion about a topic that all managers need to be skilled at but something which we can only become more comfortable with by doing repetitions!I hope you enjoy his episode. If you would like to ask Spaska any questions or connect with her about this topic, she has kindly offered to share her email [email protected] IvanovAssistant General ManagerRehoboth Beach Country ClubIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Michael Herd, Head of International Search & Consulting, from Kopplin, Kuebler & Wallace joins me on this episode to discuss trends in Club management, hiring, AI, EQ, employer branding, and "The One Thing" approach to hiring.This is a wide-ranging conversation that touches on lots of aspects of the Club industry, hiring, future trends, and how employers can create a brand to make themselves the employer of choice. What creative strategies can be used to bring talented people into your teams? Listen to find out!I hope you enjoy his episode.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Richard is one of my favourite people in the world. It is that simple. He has taken that big leap into following your dreams and passions, and also saying enough is enough in a job that was no longer fulfilling and nourishing, and that is inspirational.In this wide ranging conversation we dive into a myriad of topics from the joys of sabbaticals, meditation, writing, golf in general and much more. Our conversations tend to be tangential and that is one of the joys of spending time with Richard.Please enjoy this conversation and definitely also click the links below. His book is a wonderful read, as is his blog. They transport us back to being a child and reminds me of my passion for this game that has taken me on life's journey.Buy Richard's wonderful book by clicking hereSubscribe to Richard's exquisite blog hereIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am excited to be joined by Grace Rokela, the Marketing Director for Te Arai Links in New Zealand. In this conversation we dive into new member inductions, newsletters, the purpose of dress codes, social media, and much more.Please enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast.Welcome to the beginning of season 3 of the Modern Club Management Podcast. We start season 3 with the return of Gregg Patterson, this time we are discussing how to handle 'the rude'.If you're interested in learning about the different types of rude, how to handle/manage the rude, and how to help your team (and you) diffuse not only rude situations but also to see the funny side of it which is critical to our mental well-being when dealing with 'the rude'.To read Gregg's article on this subject which defines all of the different types of rude, then simply click here.Gregg is a favourite speaker within the club world and there's plenty of takeaways from this episode. Buckle up and get that notepad ready.This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills has helped me attain multiple interviews and job offers at some of the best golf clubs in the world. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Today I am speaking with Emily Davidson. Emily is the Participation and Inclusion Manager at Golf New Zealand, an organisation she has worked for since 2017. Her biggest career highlight to date was Golf NZ winning the NZ Sport and Recreation Award for Leadership in Diversity and Sport for 2022. Not being a golfer herself when she joined Golf NZ, Emily was able to bring a fresh perspective and ask the crucial disrupter questions against the doctrine of 'this is just the way we do it in golf'.This was a super interesting conversation which helped to broaden my thinking around some of the challenges facing different groups when it comes to golf. I had some great takeaways of simple things that can be done to improve the user friendliness of our website, clubhouse, and some longer time/bigger project ideas also. If you have any level of diversity within your membership then I recommend taking a listen.Thoughts and reflectionsBeginners having to wear full golfing attire can be a big barrier to entry. Cost is an obvious one but also imposter syndrome being created of the "all the gear, no idea" mentality and being embarrassed dressing like a golfer but not being able to play.Etiquette can come later when it's needed. Don't start off with all of these rules. It doesn't come across as welcoming to the sport.What can we do to change the image perception of golf?Why is a shirt with a collar automatically smart and a shirt without one not?Tradition and history of the game isn't a good enough reason for current dress codes, why? Because if it was, men would still be wearing plus fours and women long floaty dresses!Don't assume everyone knows where they need to go or report to when they arrive. This starts with the website.This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills has helped me attain multiple interviews and job offers at some of the best golf clubs in the world. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.In today's episode I speak with Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. With the anxiety and uncertainty of Covid, burnout among employees, and a loneliness epidemic in many countries now is the time to stand up as a leader and face these tough situations with compassion and an understanding of how to do so.After tuning in to a CMAE Friday Forum with Monique I was immediately interested in having her as a guest. And one of the questions by a club manager at the end in particular made me think this is an important conversation to have. How do we deal with emotion, burnout, anxiety in the work place? How should leaders approach this with their staff? Is there a wrong and right way? If you care about your team and want help with these tough conversations then take a listen.I loved having this conversation with Monique and I hope you enjoy it also and have some actionable tools to use next time you find a colleague, or friend, who's having a rough time.Edith Eger "There is no hierarchy of pain"Recommended resourceshttps://optionb.org/https://brenebrown.com/https://podcasts.apple.com/gb/podcast/feel-better-live-more-with-dr-rangan-chatterjee/id1333552422?i=1000504023853Check out Waking Up—a new operating system for your mind. Here’s a free month (no credit card required):https://dynamic.wakingup.com/shareOpenAccess/dc9542This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Today I am excited to be joined by global luxury hospitality leader Etienne Haro (LinkedIn). Etienne is the Hotel Manager of La Mamounia in Marrakesh. Prior to this Etienne’s roles have been across a who’s who of luxury hotel brands. He was the Executive Assistant Manager at the world famous Burj Al Arab, Director of Food & Beverage at Fairmont Hotels in Dubai and Kiev, for Hyatt in their Asia Pacific Divisional Office. These roles followed six years in Dubai leading the food and beverage operation at a number of InterContinental Hotels. And while doing all this Etienne has even found time to complete an MBA from the prestigious EHL Hospitality Business School.   Etienne talks about what made him switch from a planned career in ... to hospitality, what drew him to a life of service in hospitality and puts a smile on his face. We discuss talent equity and balancing the workload across all employees; not overloading your superstars. Etienne describes the importance of alignment with your operation, the power and importance of storytelling, taking control over all the facets that deliver on amazing guest experiences, and the non-obvious things he would look at in a F&B operation to move the level up, plus much more. This was one of my favourite conversations and one that I personally took copious amounts of notes on after re-listening a few times!Quotes in the episodeMaya Angelou: "Do the best you can until you know better. When you know better, do better."Shakespeare's The Tempest: "There be some sports are painful, and their labour, delight in them sets off."Marcus Aurelius: "What stands in the way. Becomes the way."Please enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Richard Pennell (LinkedIn) is currently the Membership Secretary at West Byfleet Golf Club and is the author of the “Stymied” blog on Substack - a project he embarked on in order “to put golf back where it belongs - a priority in my life”.Prior to this Richard was the General Manager of Woking Golf Club for five years, following stints as the Deputy at both Royal Wimbledon and New Zealand. He is also a former greenkeeper, a golf architecture enthusiast, and an 11 handicap golfer.In today's conversation we discuss how stoic philosophy and meditation can make you a; less reactive, more self-aware, and curious; person and manager. We discuss the common misconceptions around these two areas and how they've benefitted ourselves personally and professionally. If you would like to find out how spending only 10 minutes per day can improve your life then take a listen and find out!Selected links and mentions from this episode:30 day free access to "Waking Up app"Ryan Holiday booksThe Daily StoicMeditations by Marcus AureliusTao of Seneca Vol 1-3 (free download)10% Happier by Dan HarrisDavid Foster-Wallace: This is WaterTara Brach and Jack KornfieldWilliam Stockdale - Jim Collins (The Stockdale Paradox)Sweeping Changes by Gary ThorpBuddhism: Plain and Simple by Steve HagenWriting Down the Bones by Natalie GoldbergIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.David Thomson - Positive mental attitude | Framing | Questions are the Answers | InfluenceDavid is the CEO and founder of Suada.com, which is a social learning platform that blends online learning with the critical element of human engagement. David has built and sold a number of highly successful businesses in various fields within the financial sector. A passion for sales has taken David all over the globe and as a lifelong learner he trained under the godfather of persuasion and influence; Dr Robert Cialdini, who quite literally wrote the book on the subject; to deepen his understanding of this critical subject, which we will dive in to today and learn how we can benefit from an understanding of this field.Do you wish you could be more successful influencing your board to move in the direction you want? Need to make more sales to hit budget? Then this is the episode for you!This episode is brought to you by Suada! Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.Selected links from the episodeInfluence by Dr Robert CialdiniThe Success System That Never Fails by William Clement StoneJocko WillinkLearned Optimism by Martin SeligmanBenjamin FranklinThinking Fast, Thinking Slow by Daniel KahnemanIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast, season 1 episode 1! Going all the way back to the beginning as we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Gregg Patterson - generating the BIG HappyGregg is the President and founder of Tribal Magic; where he is an in-demand speaker around the globe. Prior to this, he was the General Manager for an incredible 34 years at The Beach Club in Santa Monica, California. He survived all that time and with a median staff tenure of an equally impressive 17 years! Which makes it safe to say that when it comes to the world of clubs, he knows a thing or two! His wide-ranging career has taken him from a gravedigger (yes, really) to Assistant GM of Bel-Air Country Club to GM of The Beach Club and now into one of the most sought-after speakers in the world.In this episode we dive into Gregg's career; his love of stories and people; the power of curiosity and reflecting; and the main topic of the conversation...generating the BIG Happy for your staff.Please enjoy!Range: how generalists triumph in a specialised world by David EpsteinGregg's Staff Happy ToolboxThis episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In this week's episode, I am excited to be joined by Dylan Lindstrom. Dylan is the General Manager of Royal Wellington Golf Club in New Zealand. After spending five years as Director of Golf, Dylan then moved into the GM role, which can be a challenge when moving from colleague to leader. Dylan has a great reputation as a thoughtful leader who can enact change when needed and leads by being the face of the club by spending time with members.If you currently lead a club, or your goal is to, then this is well worth a listen. Dylan is a great leader and an all-around great person. I hope you enjoy this episode.This episode is brought to you by Suada. Suada is a social learning platform that delivers high-quality blended learning with a human connection. Suada is on a mission to revolutionize the digital learning space by restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on the reciprocity course to start your journey to becoming a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In this week's episode I am excited to be joined by Dr Brian Hemmings. Brian received his PhD in sport psychology in 1998 and has been working with elite level athletes, as well as executive coaching in a multitude of sports. In this conversation we discuss how we can create safe environments for people to flourish, the benefits and drawbacks of journaling, what is high performance, and much much more. If you're interesting in performing to a higher level and being a better version of yourself, then this is a must listen. Enjoy.Recommended resourcesMental Toughness for Golf by Dr Brian HemmingsSport, Psychology and Christianity: Welfare, Performance and Consultancyhttps://www.golfmind.co.uk/Golf Psychology: What You Can Expect and Why It Can Help Youhttps://www.golfpsychologycoaching.co.uk/about-us/This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In today's episode I am rejoined by Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. In this episode we discuss amygdala hijacking, how to handle this in others and how to notice it in yourself. This may help you handle those difficult interactions with have. What or who is a cynic? Are they actually the most passionate supporters of your club? And how we get them on our side and channel their passion?I took a lot from this conversation and gave me plenty to reflect in both myself and the interactions I have.Recommended resourcesBook: Never Split the Difference by Chris Vosshttps://podcasts.apple.com/gb/podcast/the-high-performance-podcast/id1500444735?i=1000527054404https://podcasts.apple.com/gb/podcast/the-diary-of-a-ceo-with-steven-bartlett/id1291423644?i=1000564479428This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

This week I am joined by David Shepherd. David has been the CEO of The Scandinavian in Copenhagen, Denmark since 2016. a 36-hole facility which has recently been voted as having the number 1 and 2 courses in Denmark. Prior to this David spent over 8 years in the Algarve at Monte Rei Golf and Country Club as Director of Golf which followed on from a successful time at The Belfry Golf Resort as Golf Operations Manager. It's safe to say that David as worked at some of the best clubs in Europe and has a reputation himself to match. I am excited to have David join me as we discuss how he approaches developing his employees. David exemplifies a modern approach to this as he sees the employee as a whole; both the person at home and the member of the team at work. From enabling one of his greenkeeping team to take 6 weeks off to compete in a race across the Atlantic Ocean to his own trips to visit other top courses around the world David takes a proactive approach to development.I hope you enjoy this conversation.This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills has helped me attain multiple interviews and job offers at some of the best golf clubs in the world. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am speaking with Phoebe Torrance. Phoebe is the Women's Golf and Development Manager at The Metropolitan Golf Club in Melbourne, Australia.This was a super interesting conversation which gave me some ideas of tactics to implement to make golf clubs more inclusive and welcoming to get more women into golf. It can be a tricky proposition running coaching programmes to bring new members into private members clubs but Phoebe has done a fantastic job and there are lots of ideas that can help clubs attract a more diverse group of members to join their clubs.Thoughts and reflectionsGolf clubs are intimidating places for people to arrive at for the first time. Clear signage and great instructions are very important to make people feel comfortable and welcome.Can coaching programmes act as a "trial" for membership for people who are unsure on being able to commit the financial sums required to join great golf clubs. This can be a difficult decision to make when you are new to the game and have other life commitments.Have a single point of contact that participants can reach out to with questions. This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills has helped me attain multiple interviews and job offers at some of the best golf clubs in the world. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am speaking with Kari Haug, http://karihaug.com/. Kari is the owner and lead golf course architect at Kari Howg Planning & Design, Inc., a golf course architecture company that focuses on sustainable and eco-sensitive golf course design. Kari is a member of the European Institute of Golf Course Architects (EIGCA), and one of the very few female golf course architects in the world. She is committed to eco-sensitive and sustainable golf course design, and the improvement of course playability for women and seniors. A competitive amateur and former collegiate golfer, Kari is able to envision sound golf strategy from tee to green. Using CAD technology and other design rendering techniques, Kari is able to make drafted designs come to life for a memorable golf experience.I'm excited to have Kari join me for a discussion around her sustainability model and Playable Pathways, to see how we can make golf courses more enjoyable for female golfers, and slower swing speed golfers in general, to play which is a crucial part of engaging them and keeping them as active golfers.3 Things to think about while you listenAre the holes on your course friendly for the slower speed golfers while still providing a challenge to the high speed players?What are some simple changes you can make to tee locations to make certain holes easier?Is your entire greens or course committee made up of low handicap male golfers? How representative of your membership is this?This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Welcome to Season 2 of the Modern Club Management Podcast. This season's theme is all around diversity in clubs. We'll be speaking with a diverse group of people from within the industry about their experiences, what we as an industry can do better to encourage diversity, how we can design golf courses to be more inclusive, why diversity of thought is so powerful, and much more. I hope you enjoy these conversations as much as I did. Listen to these with an open mind and be willing to have your current approach and thinking challenged.We start off season 2 with Jules Murray. Jules started her career in sales and business development before moving into training and consultancy. In 2006 Jules founded Spider on the Wall Ltd which offers managerial training, soft skills, and mystery shopping services. A regular on the CMAE MDP as a presenter, Jules is well known and liked within the club community and brings a contagious energy to all of her sessions. Her passion lies in designing and delivering fun, interactive and experiential training courses; which having had the good fortune in being in some of her sessions she definitely delivers this in spades.Jules' low hanging fruit to increase diversityJob adverts: de-bias the wording in your job adverts (website such as http://gender-decoder.katmatfield.com/ can be used to check your wording)CV selecting: avoid looking at the name, age, and gender. Focus on the skills and talents they could bring to the job. "Youth is no guarantee of creativity." Author unknown.Get more used to saying 'oh well' or 'so what': if they have a "silly" email address...so what? Does this mean they are unsuitable for the job?Interview with a diverse colleague who is completely different to you: e.g. if you're a 50 year old man interview candidates with a 20 year old female colleague. Use objective criteria and ask all candidates the same questions and look for areas of divergence in how you each rated them.Performance reviews: research shows that women are more likely to underrate themselves and men to overrate themselves. Plus in some cultures "boasting" can be seen negatively, therefore people may underrate themselves to appear humble.Shadow board: have a board full of younger members to gain diverse ideas. They can bring new ideas and creativity to old problems.Links and resources from the episode What Works by Professor Iris BohnetRebel Ideas by Matthew Syedhttps://spideronthewall.com/This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Tim Neil, COO & Co-founder of Firstry Inc in South Korea. We discuss what advice his ten-year older self would give him now and what he has learned from a Masters in International Business Law when it comes to contracts; creating fairness with a long-term outlook and removing ambiguity.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am thrilled to be joined by my good friend Tim Neil (LinkedIn personal, LinkedIn company) . Tim is the COO and Co-founder of Firstry Inc based in Seoul, South Korea. Prior to this Tim was the Chief Executive of Ghala Golf Club in Oman and General Manager of Al Badia Golf Club in Dubai. Tim started his career working at clubs in the South East of England.In this episode we discuss life and golf in South Korea; plus why you should visit, when, and what food to try! Tim's new company that he has setup which has multifaceted sides to it plus some exciting developments coming up. We find out what Tim has learned about contracts from his Masters in International Business Law, the best piece of advice he's received in his career and what advice he would give himself during his first leadership role in Dubai. Selected links from the episodeWAACAnewSky72 Golf RangeVerutum GolfThe New Koreans by Michael GreenPlease enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode I am joined by both Mike Braidwood and Rhys Beecher to discuss their experiences of the crucial first 90 days in their new roles at Bruntsfield Links Society and The Royal Automobile Club, respectively. They share the approach they each took, which were different, highlighting the uniqueness of each role and club. Mike shares his documentation approach and "The List" (https://www.youtube.com/watch?v=rKzAYI8G9bE).Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am excited to be joined by Mike Braidwood and Rhys Beecher. After both returning to the UK to start new roles earlier in the year they wrote an article on their experiences of the first 90 days. Something that is often cited as a key period in a new leadership role. We dive deeper into their experiences, what they would do differently, what worked and what didn't, and some advice for those of you taking on new roles.Rhys is the Director of Golf at the Royal Automobile Club in Epsom, England. Prior to this Rhys spent 16 years in the Middle East. Most recently in Qatar as the Director of Golf at Education City Golf Club for seven years from 2015. He started his Middle East adventure in Dubai working for Troon Golf and Emaar Hospitality at The Address Montgomerie as the Academy Director after being promoted in 2010 following on from a successful 4 years at the academy. All this after starting his career at Celtic Manor back in 2005. Rhys has attained his Certified Club Manager from the Club Management Association of Europe and recently completed a BA in Global Business Management. Rhys is a member of the PGA and holds Executive Manager status, whilst supporting as a Business Administration assignment and examination marker for the PGA training academy.Mike is the CEO of Bruntsfield Links Golfing Society in Edinburgh, Scotland, which is the fourth oldest club in the world. Prior to this Mike has held a variety of roles including: General Manager of Education City Golf Club in Qatar; Director of Education for the Club Management Association of Europe; Operations Director for Braemar Golf; General Manager of Royal Golf Club in Bahrain, which was his first overseas role. This followed on from four years at both Gleneagles Hotel and Montrose Links Golf Courses.Please enjoy today's episode.AELTC - The List: https://www.youtube.com/watch?v=rKzAYI8G9bEThis episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Monique Landman shares her insights around leading with empathy and how 'turning up' is enough. We don't need to "fix" things as leaders; be there and be authentic. That is enough to show people that you care and allows them to not feel alone.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode I discuss safety and compliance with Gareth Macklin of Obbi Golf. Is legal compliance really good enough or should we be aiming for best practice compliance and safety in golf clubs? What are some of the potential pitfalls of non-compliance? And how can Obbi Golf help make your life easier as a club manager.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

On today's episode I am joined by Gareth Macklin. Gareth is the Founder and Managing Director of Obbi Golf. Obbi golf is an integrated software platform that gives peace of mind to Golf Club Managers around their Compliance, Safety & Training in less than 5 seconds. Obbi is evolving at pace with the aim of becoming the number 1 Golf Compliance platform globally.In this conversation Gareth outlines some of the potential pitfalls of getting safety compliance wrong. Is merely legal compliance enough? Or should we be aiming for best practice? When it comes to the health and safety of our staff I think it's hard to argue against striving for best practice. Not only is this the right thing to do for our staff but it has the potential to save clubs money and managers time.I highly advise anyone involved in health and safety to take a listen to this episode, and whilst doing so ask yourself: Could I save the club, and me; money; time; and potentially a major legal headache?Is best practice in the interests of my staff and my committee/board? And me?What if something went wrong and someone got seriously injured, or died? Could I look myself in the mirror and be confident saying I did everything I could to prevent this happening?Would it be beneficial to me if I could see a quick overview of my H&S compliance and see any red flags that need attending to in less than 5 seconds?Obbi Committee document https://obbi.golf/why-choose-obbi/committee-members/Ballybunion Testimonial https://online.flippingbook.com/view/1050762977/Obbi Golf H&S Survey Results https://online.flippingbook.com/link/147998/Please enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Etienne Haro, Hotel Manager of La Mamounia, shares his insights into what he calls "Return on Experience" (ROE) and aligning your operation; plus some common mistakes he sees and would look for as a consultant. If you're not familiar with the luxury hospitality world of hotels and F&B then you'll love this episode with Etienne and take a lot away from it. I highly recommend listening to my full conversation with him which was released last Thursday.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Toby Johansson, the CEO of CMAE, shares his insights into what the best club managers do differently to others; specifically the non-obvious skills that they possess. Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Welcome to the Modern Club Management Podcast with me, your host, Ed Chapman. Today I am very happy to be joined by Toby Johansson. Toby is the CEO of the Club Management Association of Europe. A role he started on 1st September this year after spending 5 years as the Director of Education; where he has overseen expansion in staff and education offerings, re-branding, and brought on new corporate partners. Previously he was the CEO of the Golf Club Management Association of Sweden and Sport Director of the Swedish Volleyball Association, as well as owning a hotel in his native Sweden.In this episode we discuss the moment Toby he realised he wanted to work in an internationally focused role; how commentating on sport helped hone his public speaking and preparatory skills; the non-obvious skills that the very best club managers possess; and a common theme that emerged of saying yes to challenges and opportunities...even when they may seem daunting at first. And I nerd out somewhat on notebooks and note-making!Please enjoy this conversation.Leichtturm1917 NotebooksThis episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Richard Pennell and I discuss stoic philosophy and meditation. Two skills we believe everyone should have in their toolbox; we go in to the practical application of these. Plus we talk about the common misconception around both of these.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Gavin Robinson shares what it can be like in your first days working overseas and his overall experience of working in Mexico for 15 years. Plus he shares what it was like for him growing up in Belfast during The Troubles and how this shaped his skills in resilience and adaptability.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am excited to be joined by Gavin Robinson (https://www.linkedin.com/in/gavin-robinson-46013b14/). Gavin spent almost 15 years running some of the best golf clubs in Mexico after completing his PGA training; from 5* luxury private members clubs to a start-up pubic course with the ambition of growing the game from the grassroots (https://zibatagolf.com/; https://www.elriogolf.com/; https://www.bosquereal.com.mx/app/). On his return to the UK he got involved in the golf club management scene in the country and completed his Club Management Diploma (CMDip) with the Club Management Association of Europe (CMAE). He has most recently been the Professional Development Manager for the Golf Club Managers Association (GCMA).In this conversation we discuss what Gavin learned while working abroad; the challenges he has faced on returning to the UK to find employment despite an excellent resume; some misconceptions that we feel committees in the UK may have; risk aversion/conservatism within the UK; how it easier to manage a smaller operation than you are used as opposed to vice versa; and much more.Please enjoy this conversation.https://coltmm.com/https://www.cmaeurope.org/https://www.gcma.org.uk/This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode; David Thomson talks about positive mental attitudes, framing, and some of the powerful principles of influence. Plus we have Bernhard Neumann discussing NFTs and possible use cases within the world of golf.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Bernhard Neumann - NFTs | web3 | use cases for golfCreating digital communities and collectiblesBernhard (LinkedIn, website) is an NFT and web3 educator, workshop and strategy expert. He attended Oklahoma State University, where alongside representing the golf team he obtained both a BS in Marketing & Entrepreneurship and an MBA. He has worked with both large brands and high profile individuals in the NFT and web3 space. In this wide ranging conversation we discuss: definitions of these sometimes nebulous terms; what the possible use cases are for NFTs and web3 in the golf world; current bottlenecks to wider usage; how NFT communities work; LinksDAO; and hard workouts in the Oklahoma gym amongst other topics! Whether you are new to this world or not I'm sure you will leave with a better understand and new ideas to think about and discuss. Please enjoy.This episode is brought to you by Suada! Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.Selected links from the episodeBalaji Srinivasan website Balaji on Tim Ferriss podcastBernhard Neumann websiteKevin Rose - Proof podcastKevin Rose - Modern Finance podcastIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode; Peter Paccagnan talks about creating pride in the membership at your club, creating a great working environment and understanding that not all staff are ambitious and some just want to turn up and do a job. But they are still valuable team members and need a happy and fun workplace with great team camaraderie.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Peter Paccagnan - communicating with the membership; major course projects; empowering your staff; giving honest feedback; and turning from member to manager.Peter Paccagnan is the General Manager (GM) of Commonwealth Golf Club, located in the world renowned Melbourne Sandbelt in Australia. Previously he was the GM of Metropolitan Golf Club, another Sandbelt course, for nine years and prior to that he started his career in golf club management at Cranbourne Golf Club. Peter entered the industry after a successful career in hospitality; something he credits as providing a great base of knowledge to call upon in his current role.Please enjoy!This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode, Gregg Patterson tells us that debriefing (the art of reflection) after an event, or doing demands debrief as he calls it, is the best piece of advice he's ever received in his career.He also explains some of the best examples of team bonding. Both from the view of departments within the club and the overall clubs.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

This brand new podcast takes the lived experiences and knowledge of some of the best managers, researchers, innovators, superintendents, and leading thinkers from the club management world and beyond. All so that they can become your teacher and elevate your performance. Whether you’re looking to start a career in club management, are a seasoned club manager at a world leading club, or work elsewhere within this wonderful industry, there will be powerful messages and key takeaways that can help you in your career or personal life.Ed Chapman (LinkedIn) is your host for this brand new show as he has wide ranging conversations with people all over the globe. In this promo episode you will discover the reason why Ed has decided now is the right time to start this show and his journey to becoming a leader, along with snippets from some to the upcoming episodes. New episodes will be released every other Thursday; starting from 23rd September and will be available on all of your favourite podcast listening apps.Please enjoy!This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.FOLLOW>Show websiteTwitter: @modernclubmgmtInstagram: @modernclubmgmtYouTube: The Modern Club Management PodcastEmail: [email protected]: https://modernclubmanagement.substack.comIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.