PODCAST · business
Beyond The Glass
by Robert Cone
Beyond the Glass: The Window Cleaning Podcast Ever wonder what it actually takes to build a business from a bucket and a squeegee? Welcome to Beyond the Glass, the podcast where we pull back the curtain on the window cleaning industry. Hosted by the team behind the @crystalcleanwindows YouTube channel, this show is for the entrepreneurs, the grinders, and the service pros who know that there is a lot more to this job than just clearing streaks. Why Listen? Running a window cleaning business isn't just about the glass—it’s about the growth. Whether you’re a solo operator looking to scale or a seasoned veteran refining your craft, we’re here to talk shop. From technical gear reviews and cleaning hacks to the "unseen" side of the business—marketing, customer psychology, and the highs and lows of being your own boss—we cover it all. Join the Community Window cleaning can be a lonely gig, but it doesn't have to be. We’
Episodes
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The second van that turned one week into four days of work
The podcast episode covers the challenges and successes of running a family window cleaning business with two vans. It explores the impact of the second van on efficiency, business growth, financial planning, and customer retention. The episode also delves into equipment maintenance, market...
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How two vans turned lost work into extra profit
Rob discusses the recent challenges and successes in his window cleaning business, including the acquisition of a second van and the preparations for using two vans for work. He also shares his plans for catching up on work, managing the logistics of two vans, and the considerations for sign...
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The Second Van That Could Double My Window Cleaning Business
Rob discusses his experiences with window cleaning, the challenges of managing a single van, and the anticipation of getting a second van. He also shares insights on customer inquiries, the impact of weather on work, and his personal interests outside of work. Takeaways Managing a single van...
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Why This Window Cleaner Says a Second Van Changes Everything
Rob discusses his week in window cleaning, the funding secured for a new van, and the impact of a second van on his business. He also shares insights on pricing, customer relationships, and the challenges of self-employment. The conversation highlights the importance of family support and the…
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Why One Van Is Holding This Window Cleaner Back
The conversation covers various aspects of a window cleaning business, including business growth, finance, equipment, podcasting, supplier engagement, challenges, adaptation, business image, expansion, and weather-related work challenges. Takeaways Business growth and finance are crucial for...
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The Van Setup Decision That Could Save Hours Every Week
Rob discusses his week of window cleaning, working with his sons, and his plans for improving efficiency with a new tank system. He also explores the challenges of van finance, VAT thresholds, and the potential for growth in his business. Takeaways Efficiency through innovation Business growth…
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Van Trouble: How One Flat Tyre Affects Everything
The podcast episode covers the challenges faced by a window cleaning business owner, including van troubles, financial impact, self-employment challenges, operational efficiency, equipment decisions, customer perceptions, pricing, and business planning for expansion. Takeaways Business...
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Window Cleaners: Make Small Changes for Big Results
Rob shares his experiences from the past week, including personal events, work schedule adjustments, and plans for the future. He also discusses strategies for improving efficiency and customer satisfaction in window cleaning. Additionally, he reflects on the importance of time management and...
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The Second Van: A Game Changer?
The podcast episode revolves around the challenges and considerations faced by a window cleaning business owner, including managing work schedules, family commitments, and the potential benefits of investing in a second van. The episode also touches on the practicalities of equipment maintenance...
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Stand Your Ground: Pricing, Pressure, and Progress
The conversation covers the challenges of customer communication and the importance of maintaining good relationships. It also delves into the considerations for business expansion, including the potential of a second van. Additionally, there is a focus on website optimization and marketing...
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How a Window Cleaner Protects Price and Reputation
The conversation covers various aspects of a window cleaning business, including challenges with weather, expanding services, customer communication, pricing, running costs, time management, and business expansion through a self-build van. Rob also discusses his running activities and the impact…
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Overcoming Adversity in Window Cleaning and Life
Ep. 15: Overcoming Adversity in Window Cleaning and Life In this episode, Robert shares his candid journey through personal loss, health challenges, and the steps he's taking to move forward—both in business and fitness. His story offers valuable insights into resilience, setting meaningful…
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Why Rectus 21 fittings failed on chemical jobs
Rob shares a practical solo episode about trying render cleaning for the first time, the chemical setup he used, and the fitting failures he ran into along the way. He also talks through weather disruptions, scheduling pressure, van-related debt, and how he’s planning the business around winter...
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How Resilience Turns Fails into Wins in Exterior Cleaning
In this episode, Robert shares his journey through the ups and downs of window cleaning, including overcoming van breakdowns, securing new jobs, and exploring new services like render and solar panel cleaning. He emphasizes resilience, adaptability, and the importance of diversifying services to...
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A Week in the Life of a Window Cleaner: Insights and Advice
In this episode, Robert shares his weekly experiences, insights into window cleaning routines, equipment tips, safety advice, and personal reflections on managing a window cleaning business. Discover practical tips, favorite gear, and the importance of safety and networking in the trade.…
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How to Manage Seasonal Work and Holidays as a Window Cleaner
In this episode, Robert shares his personal journey and insights on maintaining work-life balance as a self-employed window cleaner. He discusses the challenges of working weekends, managing seasonal work, and the importance of taking time off, especially during holidays, to recharge and spend…
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The Essential Insurance Checklist for Window Cleaners
In this episode, Robert shares real-life experiences from his window cleaning business, focusing on handling customer complaints about scratches, the importance of proper insurance coverage, and safety tips for working near electrical wires. He emphasizes the value of insurance, attention to...
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The Window Cleaner’s Guide to Glass Damage Prevention
In this episode, Robert shares his detailed experience and approach to handling potential glass scratches during window cleaning. He discusses how to identify, assess, and address scratches, emphasizing reputation management and customer care. Takeaways Identifying scratches on glass Assessing...
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How Price Hikes Can Boost Your Business
Robert shares his experiences from the past week, including challenges with transportation, family responsibilities, and equipment issues. He also discusses a customer query about cleaning modern colored UPVC and shares his insights on the topic. Additionally, he talks about his upcoming work...
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Window Cleaner’s Weekly: Tips, Troubles, and Tech
Robert shares his experiences from the past week, including challenges with transportation, family responsibilities, and equipment issues. He also discusses a customer query about cleaning modern colored UPVC and shares his insights on the topic. Additionally, he talks about his upcoming work...
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Surprising Membrane Failure Cause
In this episode of Beyond the Glass, Robert discusses the challenges faced in window cleaning, particularly focusing on the importance of maintaining a pure water system. He shares his recent experiences with diagnosing issues in his water purification setup, the costs associated with equipment...
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Navigating Weather Challenges in Window Cleaning
In this episode of Beyond the Glass, Robert discusses the significant impact of weather on window cleaning. He shares personal experiences and strategies for dealing with various weather conditions, including high winds, rain, cold temperatures, and hot sunny days. Robert emphasizes the…
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Beyond the Glass: Investing in Your Health
In this episode of Beyond the Glass, Robert shares his personal experiences with back injuries and the importance of investing in equipment to prevent further injuries. He discusses the benefits of electric reels, the Sky Vac Industrial 85 gutter vacuum system, and lightweight poles, emphasizing...
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The Balancing Act of Pricing and Customer Retention
In this episode of Beyond the Glass, Robert discusses the challenges and strategies involved in raising prices for his window cleaning business. He shares his personal experiences, including the difficulties of communicating price changes to customers, the financial implications of these...
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The Art of Quoting: Strategies for Success
In this episode of Beyond the Glass, Robert discusses the complexities of pricing in the window cleaning business. He shares his personal experiences and strategies for determining pricing, including charging per window and considering various factors such as property type and size. Robert...
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How to Build Your Customer Base from Scratch
In this episode of Beyond the Glass, Rob discusses his journey in acquiring customers for his window cleaning business. He shares practical strategies that helped him build a customer base from scratch, emphasizing the importance of word of mouth, effective marketing, and maintaining a strong...
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The journey of becoming a window cleaner
In this episode of "Beyond the Glass," Rob shares his journey as a window cleaner, detailing his transition from military life to entrepreneurship. He reflects on the challenges and learning experiences he faced while establishing his window cleaning business, including the importance of a solid...
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ABOUT THIS SHOW
Beyond the Glass: The Window Cleaning Podcast
Ever wonder what it actually takes to build a business from a bucket and a squeegee?
Welcome to Beyond the Glass, the podcast where we pull back the curtain on the window cleaning industry. Hosted by the team behind the @crystalcleanwindows YouTube channel, this show is for the entrepreneurs, the grinders, and the service pros who know that there is a lot more to this job than just clearing streaks.
Why Listen?
Running a window cleaning business isn't just about the glass—it’s about the growth. Whether you’re a solo operator looking to scale or a seasoned veteran refining your craft, we’re here to talk shop. From technical gear reviews and cleaning hacks to the "unseen" side of the business—marketing, customer psychology, and the highs and lows of being your own boss—we cover it all.
Join the Community
Window cleaning can be a lonely gig, but it doesn't have to be. We’
HOSTED BY
Robert Cone
CATEGORIES
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