ChapmanCG Global HR Interviews

Many of us have witnessed the significant benefits of establishing and nurturing a sustained and successful Diversity, Equity and Inclusion strategy. On this podcast, Alan Mait, Managing Director with ChapmanCG teams up with Kurt Landon, CEO of HR consulting firm Enspira to discuss some of the key success criteria for a successful DE&I strategy and also some of the common pitfalls to avoid.

Jeanne Meister with ChapmanCG by ChapmanCG

Inspiring a Learning Culture for Future Generations by ChapmanCG

For a while now, we have seen a growing trend of HR leaders craving the exposure and influence that the top job brings, earlier in their career. But are they ready? Are there key ingredients and experiences needed to better make that transition?

Never has health and well-being been as high on the agenda as it is today. For HR leaders it’s a huge responsibility to ensure a dynamic approach to an ever-evolving, key strategic pillar. In this ChapmanCG podcast, Managing Director, Tim Spriggs speaks with Anushia Reddy, Head of Talent Strategy and Executive Individual Development Planning, about her experience and viewpoints on the importance of building a holistic well-being strategy.

It is every leaders’ dream to build the perfect team: a diverse blend of personality types, a broad range of skill sets, inspirational managers and up-and-coming hi-po’s. But they do not always consider the generational mix, which can leave parts of the workforce completely overlooked. In this ChapmanCG podcast, Senior Director, Tim Spriggs speaks with Dr. Robert Kovach, Director, Conscious Leaders & Teams at Cisco, about his experience and unique take on building cross-generational teams in today’s climate.

Human Resources organizations around the world are exploring a shift towards an Agile way of working to better meet the needs of the business. In an ever-changing marketplace and with tight competition, an Agile approach can allow Human Resources functions to readily adapt to changes in business strategy. However, this shift in methodology requires a thought out transition and does not come without its challenges. In this ChapmanCG Podcast, Associate Director, Marcela Christ speaks with Tatiana Goldberg, from Unilever, about best and learned practices through implementing an HR Agile transformation. As HR Director for the Marketing organization for the North America cluster, she was instrumental in leading the function’s Agile transformation. She is currently relocating to the UK where she will be taking on the new role as HR Director for Supply Chain Global.

Businesses in every industry sector are facing continual disruption and competitive pressures. How can OD future-proof an organisation? Welcome to this ChapmanCG Podcast, one of our Senior Directors, Fiona Jury speaks with Claire Devlin, from Telstra, about brave, cutting edge organisational development. Claire holds the role of Telstra Chapter Lead: Organisational Development. Telstra is Australia’s largest telecommunications carrier and employs around 30,000 people. Claire previously held OD roles at Cisco Systems, Sydney Olympic/ Paralympic Organising Committee and Optus SingTel.

Bogdan Radakovic and Peter Hemmingsen, both Vice Presidents Human Resources at Essity, Munich, in conversation with ChapmanCG's Dr. Frieder Rummel and Tim Rayner after an insightful HR leader roundtable focussing on culture and leadership transformation.

Benjamin Morris Co-Head of HR and General Manager Performance, Reward and HR Operations at Mirvac discusses the importance of building an organisational culture of flexibility to support diversity and well-being, and business success. ChapmanCG's Managing Director, Paul Jury, asks Ben some in-depth questions delivering an information-packed podcast for HR and business leaders in all industries.

Paul Sexton, Chief Human Resources Officer at EFI, speaks with ChapmanCG's Managing Director on the undoubtable value of an HR leader gaining true global exposure. Paul shares his personal experience and provides sound advice for HR leaders considering relocating to another part of the globe. Listen to this podcast for tips on navigating both country and company cultures, understanding team structures, nuances in global HR roles and responsibilities, as well as advice on managing family expectations.

ChapmanCG's Managing Director, Alan Mait, discusses the need for greater HR representation on boards with our guest, Jon Rickers, Senior Vice President of HR at EnPro (Charlotte, North Carolina). Jon discusses mega trends across the corporate landscape and the drive for 'people people' to be represented at a senior business discussion making level.

AI will be one of the biggest disruptors to our workforces of the future. Byron Clayton, Global Head of HR for Services, Digital and Technology at Mercer, speaks to ChapmanCG's Tim Spriggs about how AI will have an impact on HR, and how HR leaders can prepare their people through a continuous learning approach.

Using anthropology, Allianz has implemented an innovative new approach to building its culture change program from the bottom up. Richard Cotter, Head of Organisational Development and Research at Allianz Ireland speaks to ChapmanCG’s Anna Taylor about new ways of understanding how their people work.

The ability to quickly build credibility with your board and the Compensation Committee is critical to the success of a CHRO. Nicola Hasling speaks to Carin Knickel, the former Vice President of HR at ConocoPhillips who now sits on a number of executive boards, about how to build trusted relationships and positioning yourself for future board roles.

The next generation of talent management processes are attractive and fit for use for the company, HR team and, most importantly, all leaders, employees and types of talent. Dagmar Pithan, VP Global Talent Management at Deutsche Telekom, speaks with ChapmanCG's Dr Frieder Rummel about overhauling their talent management processes and creating a new Global Competence Centre for People Development. This new centre aims to make the best use of different business synergies and brings the processes of performance, succession, talent management, expert, leadership, development and recruitment closer together for success.

Mohit Misra, VP Global Head of Talent Management, Acquisition, OD and Diversity at The Chemours Company, shares the key elements of transforming employee engagement and his predictions for future trends.

In the face of digital transformation, HR leaders are turning their attention to building internal capability instead of relying too heavily on external support. In particular, HR has the potential to be the driver of innovative learning tools such as 'nano-degrees' in building digital capability. ChapmanCG's Frieder Rummel speaks with Dr Hays Steilberg, Executive Vice President Corporate HR, Executives and Talent at Bertelsmann SE & Co. KGaA, about innovative models for learning and capacity building.

In a competitive business environment, how can HR leaders set themselves apart from the rest? Aaron Falcione, VP of Human Resources for MSD International (Merck in the US and Canada), explores this topic in this insightful podcast with ChapmanCG's Tim Rayner.

Supporting leaders to establish future-fit behaviours can play a critical role in helping culture change programs to go viral. Gina Wilson, EMEIA Organizational Development Leader at EY, shares her experiences of viral culture change programs with ChapmanCG's Abby Walters.

Thomson Reuters, Cindy Davies - Embracing Agile Working in HR (Tim Spriggs) by ChapmanCG

Charu Maini, Vice President HR Global & Legal at Pearson shares her experiences of digital transformation and how digital trends are shaping the future of HR.

Sourcing candidates directly in Japan can be a challenge for many global companies. Salesforce's Eugene Furuse speaks to ChapmanCG's Yan Sen Lu about the unique nature of the Japanese recruitment market.

The role of CHRO is gaining importance like never before. Today, the role has become much more of a game changer, with a direct reporting line to the CEO. With advanced leadership abilities and strategy implementation skills, CHROs are seen as enablers of business strategy. This begs the question, can CHROs become CEOs? Dr. Bernd Lehmann, CEO of Euler Hermes speaks with ChapmanCG’s Frieder Rummel about his move from CHRO to CEO.

Culture is important in any organisation, large or small. People want to work in environments where they feel engaged and inspired. Organisations therefore, need to develop a unique culture, which differentiates them from the competition. Of course, the fit goes both ways, and to be successful employees need to find the right fit for them. Paulo Pisano, Group HR Director – CHRO at Galp Energia discusses organisational culture and engagement in the workplace.

Identifying and cultivating talent with leadership potential is fundamental for the successful future positioning of any organisation.  ‘Early careers’ recruitment is awash with traditional graduate and intern programmes requiring recruiters to spend many hours trawling through vast numbers of resumes, psychometric testing and interviews in the quest for the best candidates. These programmes are expensive and time consuming. Competition for talent is fierce. And many senior executives remain frustrated with the results. Is there is a better way?     Leesa Rawlings, APAC Head of Talent Engagement at Diageo, discusses the innovative early careers recruitment process embedded at Diageo and its impact.

Technology has changed everything, from the way we order our food to the way businesses interact with customers. It has impacted the way orders are processed to the way employees interact with one another. And since the dawn of the Information Age, one company has always been there. Microsoft. Katsuyoshi Sugita, Head of Human Resources for Microsoft Japan, discusses utilising tech in HR.

Over the years, a heightened focus on building diverse teams and inclusive cultures has motivated senior executives to push the dialogue forward in their organisations. While some workplaces continue to stagnate with compliance-based efforts, champions of the diversity and inclusion movement are busy building inclusive cultures where employees of different backgrounds can play to their strengths. Renata Janini Dohmen, Senior Vice President – Human Resources for Asia-Pacific and Japan at SAP, discusses how the organisation is navigating the journey from diversity to inclusion.

Many organisations see emerging markets as untapped economic potential. But often, red-tape and strict anti-foreign practices make it a tough market to penetrate. And when multinationals manage to get a foothold, finding the right talent, and keeping that talent, represents the next set of challenges. Therefore, ensuring that the right programmes are in place is critical. Joe Chalouhi, Senior HR Director Global Growth Organisation and Oil & Gas Middle East, North Africa, Turkey & Pakistan for GE, discusses practical employee wellness programmes in emerging markets.

To navigate the future of HR, diversity is key. Not just in terms of language, gender or nationality, but in the way organisations and its talent behaves. One size hasn’t fit all for some time now, but if leaders haven’t gotten that message yet, then the future will only reinforce it for them. So, what does the future of work look like in Japan? What are some of the changes that have shifted the landscape of HR leadership and what’s on the future horizon? Shunichi Yamaguchi, Director, Human Resources Partner at IBM Japan, discusses the future of HR in Japan.

Undoubtedly, talent management has been on the list of senior executive’s worry list for some time now. Finding a way to accurately measure performance and give meaningful feedback that has a positive impact on productivity has been one of HR leader’s top priorities. The traditional performance rating system—with its annual goal setting and review period—is, simply put, no longer effective. Sibel Bostancı Celebi, Regional Learning & Development Leader for the Middle East-North Africa-Turkey at GE Corporate Leadership, discusses how the organisation is faring after they stopped performance ratings.

At the heart of innovation is diversity. A diverse employee populace is a creative one with a wealth of unique ideas that ultimately lead to better and more improved products and services. This also creates a more interesting and fulfilling work environment where employees feel engaged and valued. But organisations are in the midst of major transformations. Digital has disrupted everything, and the new norm is change. With business attention focused on things like AI, how can something like diversity remain a priority? Lim Zhi Rong, Global HR Director at Unilever, discusses how to make diversity and inclusion a priority.

Most of us strive for a well-balanced work and personal life. But with the lines between the two continuing to blur, organisations have placed a huge emphasis on wellness programs. The aim of these programs is to help employees create a healthier self, because healthier people are usually happier, and are definitely more productive. But the uptake of such programs in markets like Japan has been surprisingly low. Stephane Voyer, Senior Vice-President Human Resources at LVMH Japan, discusses employee wellness practices that work in Japan.

With HR technology investments growing, especially with cloud computing, artificial intelligence, mobile technologies, payroll and rewards, what will be the overall impact on the human resources function? ChapmanCG’s Stella Strazdas and Oscar Fuchs discuss how today’s technology-driven culture is re-shaping human resources.

Organisations today operate in a global environment, but when it comes to talent, local labour markets have different dynamics. In order to balance strong global HR strategies, companies need to build flexibility into HR so it can be tailored for local markets. ChapmanCG’s Stella Strazdas and Oscar Fuchs discuss the importance of effective collaboration between corporate HR and local HR experts.

Adopting a global mindset involves cultivating curiosity, exploration, listening, asking questions, seeking feedback and reflection. As global roles become more complex and unpredictable, leaders who proactively develop a global mindset are more likely to face ambiguity with the optimism and openness that is needed to drive organisations forward on an international stage. ChapmanCG’s Stella Strazdas and Oscar Fuchs discuss why mindset matters in global careers.

Good HR leaders exemplify the respected values of business acumen and have a strong ability to connect. Yet, it’s rare to cross paths with great HR leaders whose perspectives suggest a more nuanced combination of curiosity, collaboration and the ability to stretch thinking by looking beyond silos. The HR leadership role has the potential to be the most impactful of all leadership positions—one that balances design, strategy and culture. ChapmanCG’s Oscar Fuchs and Stella Strazdas offer some valuable perspectives on leading, mentoring and developing HR leaders of the future.

The rise of artificial intelligence, cognitive computing and machine learning has brought on the Fourth Industrial Revolution. These and other emerging trends are altering industries, businesses, professions and jobs at an unprecedented scale. Silvia Hernandez, Partner People Advisory Services at EY, discusses some of the implications of the revolution and how organisations can effectively ride the wave of innovation and disruption.

How can organisations leverage the social media ecosystem in China to boost employer branding? Anne-Marie McCaughan, APAC Head of Employer Branding and Recruitment at Henkel and Beecher Ashley-Brown, Co-Founder and Senior Vice President at AJINGA.com discuss the growing influence of WeChat in China.

Social networking and the increasing use of technology to solve business issues has necessitated that HR redefine itself—yet again. Global, organisation-wide transformation and digitisation projects has led HR to the role of internal talent consultant—a team that helps business leaders create strategic plans around how they attract, develop, and—dare I say it—“share” their talent to achieve organisational objectives. Addie van Rooij, Vice President HR Global People Operations at Hewlett Packard Enterprise, discusses the future of HR, which seems to be about everything else but HR.

According to the Oxford Economics, China’s labour costs are only 4% cheaper than that of the US’s. And because China no longer enjoys its once cheap labour and capital, it must now switch focus to productivity as more and more MNCs rely on China for profit. But what can HR leaders do to affect productivity in their organization? And what tools do they have at their disposal if they can? Ben Davies speaks with Yi Wang, Vice President & Area HR Director at GlaxoSmithKline, about China’s challenges in developing productivity and how HR leaders can lead the charge. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (creativecommons.org/licenses/by/4.0/) Source: chriszabriskie.com/divider/ Artist: chriszabriskie.com/

There’s a lot of talk about millennials in the workplace. Some employers are excited about this tech-savvy employee base, while others are unsure how best to interact with them. And to make matters more confusing, there’s contrasting reports about what millennials want from an employer. Are they motivated by pay? Creative and open cultures? Less hierarchical structures? Or do they simply want a seat at the table—more control over the types of work they do and when and where they do it? Perhaps it’s a combination. One thing is certain and that’s there’s no easy answer. Vishpala Reddy, Vice President of Human Resources at American Express discusses how to engage millennials in the workplace. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (creativecommons.org/licenses/by/4.0/) Source: chriszabriskie.com/divider/ Artist: chriszabriskie.com/

Talent analytics is a critical part of HR's role and provides facts and figures that support key decisions, thus removing the 'gut feel' from the talent process. Mayank Bhatnagar, Head of Human Resources for GE Capital Aviation Services, discusses the impact of digitisation on talent acquisition and how it's leading to better business results.

What can HR leaders in Asia and Europe learn from each other? What practices in one region would be helpful in the other? Julie Harrison, Allianz’s Chief HR Officer, Asia, discusses talent management in both regions, with a focus on differences and cross regional learning opportunities. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://chriszabriskie.com/divider/ Artist: http://chriszabriskie.com/

In today’s business climate, employees have learned to expect change. But even if that change isn’t managed well, it can impact employee engagement, which can in turn slow business performance. HR leaders need to be able to not only accept change, but anticipate it so that they can better help employees through it. Alex Price, HR of Head for Financial Crime Compliance at Standard Chartered Bank discusses the strategy for sustaining a global change agenda. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://chriszabriskie.com/divider/ Artist: http://chriszabriskie.com/

Dr. Daniels Dirks, CEB’s Consulting Director and Head of HR Consulting EMEA, discusses why so many change projects fail and how to approach change more effectively. For more on Dr. Daniel Dirks' research check out his white paper: http://ceburl.com/1rng Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://chriszabriskie.com/divider/ Artist: http://chriszabriskie.com/

Human Resources has made significant changes in the last five to ten years. Technology has allowed more operational and transactional work to be automated, created more direct lines of communication with employees, and allowed HR to close the gap between itself and the business. But that’s only the tip of the iceberg. Rachael Pogson, Global Vice President of Talent Acquisition & HR Central at Seagate Technology discusses the future of HR and other changes on the horizon. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://chriszabriskie.com/divider/ Artist: http://chriszabriskie.com/

Human Resources has made significant changes in the last five to ten years. Technology has allowed more operational and transactional work to be automated, created more direct lines of communication with employees, and allowed HR to close the gap between itself and the business. But that’s only the tip of the iceberg. Rachael Pogson, Global Vice President of Talent Acquisition & HR Central at Seagate Technology discusses the future of HR and other changes on the horizon. Divider by Chris Zabriskie is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://chriszabriskie.com/divider/ Artist: http://chriszabriskie.com/

A skilled and diverse workforce is key to increasing innovation, productivity and workplace agility. Amanda Vaughan, Global Human Resources Director at AXA Partners & AXA Assistance discusses the impact of diverse and inclusive environments.

What factors influence employees’ decisions about whether or not to voluntarily engage in innovative behaviour? For organisations interested in encouraging their employees to generate and implement new ideas, a good place to start is to make it ‘safe’ to present and try new ideas, question assumptions, make suggestions, and challenge the status quo. Jay Chan, Senior Vice President of Human Resources, Talent Acquisition at United Overseas Bank discusses the importance of engaging employees on innovation.