All Episodes

CaseMatters - Well, that's not what ChatGPT says

CaseMatters - I always knew my dentist was shady

RiskMatters - Audits and Item Codes

RiskMatters - Trauma Informed Healthcare with Dr Jacinta Vu

RiskMatters - Deep dive into body dysmorphia

RiskBites - Talking about veneers

RiskBites - Compassionate release of superannuation

RiskBites - Navigating language barriers

RiskBites - Working with your laboratory

RiskBites - Perfectly, imperfect

RiskMatters - Revisiting Medication-related osteonecrosis of the jaw (MORNJ) w/ Dr Saskia Salvestro

RiskBites - Common contract clauses that cause consternation

Risk Matters – Changes to the Oral and Dental Therapeutic Guidelines – Version 4

RiskBites - Talking about time management

RiskBites - Ahpra’s new guidance for health practitioners who advertise non-surgical cosmetic procedures

RiskBites - Ahpra's new guidance for Health Practitioners who perform non-surgical procedures

RiskBites: Navigating Ahpra's Advertising Guidance

RiskMatters - An in depth and personal discussion with Dr Kaejenn Tchia

RiskBites - Shared care and scope of practice in dental treatment

RiskBites: Independent practice – Who’s driving the bus?

CaseMatters - Cant you just put it back in?

RiskMatters - An interview with Dr Trudy Lin - Specialist in special needs, founder and principal of Extra Mile Dental

RiskBites - Dental Histories

RiskMatters - Guest interview – Thrive at work

Risk Bites: Cosmetic Dentistry

Risk Bites: The Second Victim and the Second Arrow

RiskBites: Uber and Audits

RiskMatters: International Women’s day - A conversation with CEO of Medical Protection Society, Karen Miller

RiskBites: Starting a New Job

CaseMatters: I’ll make sure everyone knows

Riskbites: We all need a feel-good story

RiskMatters: E/Prof Laurie Walsh – Changes to Infection control guidance, what they are and what they mean

Riskbites: The Elasticity of Truth

RiskBites: Burnout – using your third space wisely

RiskBites: When can a patient sue?

RiskBites: I’ve received a solicitors letter

RiskBites: How to document risks and warnings

RiskBites: Online regret repent later

RiskBites: Dealing with Angry Patients

RiskBites: Boundary setting for patients who push

RiskBites: Saying No to Patients

RiskBites: The role of body dysmorphic disorder

RiskBites - Potential pitfalls of aesthetic dentistry

RiskBites: I have received an audit letter from a health fund/Medicare

RiskMatters: David Hallett – Why are item numbers so important?

CaseMatters: I though she knew what she was doing

RiskBites: Assault, Battery and Trespass

Risk Matters: The road less travelled

RiskBites - The Tipping Point - I told you already

RiskBites - The Tipping Point - Do first responses really matter

RiskBites - The Tipping Point - It’s not always about the treatment

RiskBites - The Tipping Point - Consent Counts

RiskMatters - Cancer... Check! - the changing face of oral cancer - Dr Amanda Phoon Nguyen

RiskBites: Patient Autonomy

RiskBites: Imaging in dentistry

RiskBites: View from the other side

CaseMatters: You have led me down a path that has cost me great expense

RiskMatters: Building your resilience shield

RiskBites: Lessons learned from a life at the coalface

RiskMatters: I Wanna Be Sedated

RiskMatters: Comfortably Numb – Local Anaesthesia and You

RiskBites: Dismissing the disgruntled

RiskBites: Bite-sized records – who, what, when, where, why

RiskBites: Frogs into Princes - Techniques to Build Trust

RiskBites: Nice guys finish last

RiskBites: Contemporary wisdom tooth risks

RiskBites: A report has been requested – what do I write?

RiskBites: When should you call if quits and refer?

RiskBites: Bite sized code of conduct

RiskBites: Why does it hurt so much – the defendant’s perspective

RiskBites: I’m being sued – what happens next?

RiskMatters: Thoughts from the bench with Brad Wright

RiskBites: Hero-dontics

RiskBites: The power of the apology

RiskBites: What should I look for when joining a practice?

RiskBites: How to identify and manage a difficult patient

RiskMatters: Rachel Morris – toolbox for resilience

RiskBites: Falling with style – how to fail well

RiskBites: The 5 Cans

CaseMatters: You're a Butcher!

RiskBites: Privacy – what is acceptable to discuss with staff, family members and other providers?

RiskBites: Imposter Syndrome

CaseMatters: You killed my tooth!

RiskBites: Lessons learned from a fifty year career

RiskMatters: Risk benefit analysis at the coal face of special needs

RiskBites: If a picture/scan is worth a thousand words, do I still need a charting?

RiskMatters: Dr Alex Forrest – How does forensics fit into my practice?

RiskBites: It's a numbers game

CaseMatters: Not worth the paper it's written on

RiskBites: Does accelerating treatment accelerate risk?

RiskBites: Contractors – Is independence always a good thing?

RiskMatters: Dr Geraldine Moses – Drugs in dentistry - update your knowledge

CaseMatters: That’s assault mate!

RiskBites: Treatment expediency with privacy compliance

RiskBites: Domestic Violence – what every dental practitioner needs to know

RiskBites: Medical Emergencies

CaseMatters: How could you ignore this?

RiskMatters: David Hallett – Why are item numbers so important?

RiskBites: Professional boundaries – Should we be friends with our patients on social media?

RiskBites: Is doing nothing doing enough? The risks and benefits of offering to “do nothing” as a treatment option

RiskMatters: Launch Episode – Laurie Walsh – IC Updates

RiskBites: Professional Indemnity – Why do you need it anyway?

RiskBites: Proactive Resilience

RiskBites: How to liaise with your laboratory

RiskBites: Communication tips for smoother practice

RiskBites: Recognising burnout – tackling moral injury and moral distress

RiskBites: Business Continuity Planning

RiskBites: Record keeping – an arduous but vital task

CaseMatters: You are negligent

CaseMatters: You didn't fix my bite

RiskBites: Difficult conversations in difficult situations

RiskBites: Why it’s important to know a patient’s medical history

CaseMatters: You have shortened my life

RiskBites: Saying no to patients, Can we? Should we? And how do we do it?

RiskBites: Recording Consultations - Friend or Foe

CaseMatters: Why didn't you tell me?

CaseMatters: I knew it could happen; I just didn’t think it could happen to me

RiskBites: How to comply with Dental Board conditions, and what happens when you don’t

CaseMatters: You made things worse

RiskBites: Communication counts, but why does it matter?

CaseMatters: You made my daughter ugly!

RiskBites: The role of body dysmorphia in your ability to achieve patient satisfaction

CaseMatters: I look like a horse!

RiskBites: Top tips for younger practitioners – what I wish I knew

RiskBites: Open Disclosure - Part 2 - The role of the apology

RiskBites: Open Disclosure - Part 1 - What is Open Disclosure and how do I do it?

CaseMatters: Are you incompetent?

RiskBites: When can a patient sue?

RiskBites: Burnout - using your third space wisely

RiskBites: Hiring for Success

RiskBites: Human factors in error

RiskBites: Getting to sleep during COVID-19

RiskBites: Practical Data Protection

RiskBites: How to leave a practice – moving on or moving out

RiskBites: Specialist referrals or reports from a dentolegal perspective

RiskBites: I have received an audit letter from a health fund/Medicare

RiskBites: When to use a written consent form

RiskBites: How to respond to a solicitor’s letter

RiskBites: How to document risks and warnings in your dental records

RiskBites: What to do if you receive a letter from the regulator

RiskBites: You’ve received a complaint – where did you go wrong?