Designing Healthcare that Cares Podcast

What if one question, one observation, or one conversation could prevent a medical error and save a life? In this eye-opening episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes for a candid discussion about one of healthcare’s most important and under-discussed issues: preventing patient harm. Drawing from more than four decades of nursing experience and years of patient safety research, Julie explains why medical errors continue to occur despite advances in technology and healthcare delivery. She shares how communication breakdowns, systems failures, cognitive biases, and a lack of transparency contribute to preventable harm in hospitals and clinics every day. Laura and Julie discuss the critical role patients and families play in recognizing changes in condition, asking questions, and becoming active participants in care. They also explore how healthcare organizations can create safer systems through better communication, psychological safety, root cause analysis, and stronger interdisciplinary collaboration. This conversation is a powerful reminder that safer healthcare begins when everyone (patients, families, clinicians, and leaders) works together. Three Actionable Takeaways Become an active participant in your healthcare: Ask questions, understand your treatment plan, and never hesitate to speak up if something feels different or concerning. Focus on communication before technology: Most patient harm events involve communication failures. Strong communication between providers, patients, and families remains one of the most effective safety tools available. Look beyond individual mistakes and fix systems: Healthcare leaders should investigate why errors happen, identify system vulnerabilities, and address root causes to prevent future harm. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Julie Siemers is a nurse educator, patient safety advocate, author, and founder of LIFEbeat Solutions. With more than 45 years of healthcare experience, she is dedicated to preventing patient harm through education, awareness, and patient empowerment. Her work focuses on helping patients, families, nurses, and healthcare organizations recognize early signs of deterioration, improve communication, and create safer care environments. She is the author of Surviving Your Hospital Stay and a passionate advocate for transparency in healthcare. 🌐 Website: drjuliesiemers.com About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What happens when a life-threatening diagnosis transforms the way you lead, think, and care for others? In this deeply reflective episode of Designing Healthcare That Cares, Dr. Laura Suttin speaks with Savio Clemente, about resilience, healing, and what healthcare leaders can learn from navigating adversity firsthand. Savio shares his personal cancer journey, from an unexpected lymphoma diagnosis and emergency hospitalization to relapse, stem cell transplant, and recovery. Through those experiences, he discovered the importance of adaptive resilience; the ability to remain flexible, self-aware, and emotionally grounded while moving through uncertainty. Together, Laura and Savio explore the immense cognitive and emotional demands placed on healthcare workers, the loss of agency many clinicians experience during training, and why leadership begins with self-awareness and human connection rather than titles or hierarchy. Savio also introduces his “ALOHA” framework; a practical resilience tool designed to help leaders reconnect with themselves during moments of overwhelm and disruption. This episode is a powerful reminder that resilient leadership begins internally, and that clarity, compassion, and human connection remain essential in modern healthcare. Three Actionable Takeaways Practice psychological distancing, not detachment: Step back from stressful situations just enough to gain perspective without emotionally disconnecting. This helps leaders respond thoughtfully rather than react impulsively. Use the ALOHA framework during moments of overwhelm: Acknowledge where you are, Listen inwardly, Open yourself to insight, Harness what you learn, and Act intentionally. Small pauses can dramatically improve clarity and decision-making. Prioritize stillness and nervous system regulation: Simple practices like deep breathing, reflection, prayer, or meditation can reduce cognitive overload and improve emotional resilience in high-pressure environments. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Savio Clemente is a board-certified health and wellness coach, journalist, keynote speaker, and bestselling author focused on resilience, cognitive performance, and leadership under pressure. As a two-time lymphoma survivor, he combines lived experience with research-backed strategies to help leaders navigate stress, uncertainty, and high-stakes environments with clarity and purpose. Through his TEDx talk, writing, and speaking engagements, Savio empowers audiences to rethink resilience, reconnect with themselves, and lead from a place of presence and humanity. 🌐 Website: saviopclemente.com About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can healthcare professionals create stronger patient connections without adding more stress or time to their already demanding workdays? In this episode of Designing Healthcare That Cares, Laura sits down with Dr. Chantal Lorio to discuss the transformative role empathy plays in healthcare. Drawing from over 30 years of clinical and leadership experience, Dr. Chantal explains how small moments of intentional connection can dramatically improve trust, communication, patient safety, and clinician wellbeing. The conversation explores the distinction between empathy and compassion, why patient experience is far more than satisfaction scores, and how emotional connection directly impacts honesty, compliance, and outcomes. Dr. Chantal also shares stories from her work coaching physicians and healthcare teams, revealing how empathy creates safer healthcare environments by encouraging patients to speak openly about their concerns. Together, they discuss burnout, emotional exhaustion, communication training in medicine, and why human connection may become healthcare’s most valuable skill in the age of artificial intelligence. Centered around Dr. Chantal’s new book I Get You. I Got You., this episode offers practical and hopeful strategies for helping clinicians reconnect with purpose while delivering care that truly heals. Three Actionable Takeaways: Empathy and Compassion Are Not the Same Thing: Dr. Chantal explains that compassion focuses on fixing problems, while empathy focuses on helping patients feel understood. Clinicians often rush into solving medical issues without first acknowledging patients’ emotional experiences. Even a brief empathic connection can build trust and dramatically change the entire healthcare encounter. Trust Improves Safety, Honesty, and Outcomes: Patients are more likely to follow recommendations and share important information when they trust their healthcare providers. Through real-world stories from patient safety rounds, Dr. Chantal demonstrates how empathy encourages patients to speak openly about concerns they otherwise might withhold, directly improving healthcare quality and safety. Human Connection Will Always Matter in Healthcare: As AI and automation continue transforming healthcare, Dr. Chantal believes empathy and humanity will become even more important. Technology may enhance diagnosis and efficiency, but it cannot replace genuine human connection. Clinicians who strengthen communication and empathic skills will play a critical role in the future of patient care. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Chantal Lorio is a physician leader, executive coach, and patient experience expert with more than 30 years of healthcare experience. She has spent her career helping clinicians strengthen communication, build trust with patients, and improve healthcare outcomes through empathy-centered care. A professional certified coach with master’s degrees in leadership and healthcare management, Dr. Chantal previously served as Medical Director of Patient Experience and has coached physicians and healthcare teams across multiple organizations. She is the author of I Get You. I Got You.: The Secret to Creating an Empathic Connection with Every Patient Every Time. 🌐 Website: https://drchantallorio.com  🔗 LinkedIn: Chantal Lorio, DPM, MSHCM, MSLOD, FASCHE, PCC 📚 Book: I Get You. I Got You. About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if the dementia journey didn’t have to be defined by fear, confusion, and guilt, but by clarity, compassion, and better days at home? In this heartfelt and practical episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes Amy Shaw, drawing from her unique path; from primate cognition research and wedding photography to palliative care and dementia support, Amy shares why our current medical model often fails families navigating dementia and how thoughtful, well-timed conversations can change everything. They discuss: The critical importance of goals-of-care conversations The “Arc of Conversation” framework from Amy’s medical textbook Why dementia is frequently missed in clinic visits  How caregivers can become “cognitive detectives” using practical, brain-based strategies  Amy also introduces her upcoming book for family caregivers and her new self-paced education course designed to give families a clear roadmap through every stage of the journey. This episode is essential listening for clinicians, caregivers, and anyone who wants to design healthcare that truly cares for both patients and the families who love them. Three Actionable Takeaways: Start Goals-of-Care Conversations Early and Often: Normalize end-of-life and goals-of-care discussions during routine visits rather than waiting for a crisis. Use a structured approach like the Arc of Conversation to explore what the patient and family understand, fill in educational gaps, investigate their values and wishes, and then align care with what matters most to them. Separate Family Conversations from Patient Visits When Needed: Dementia by definition affects a person’s ability to serve as a reliable historian. Meet with family members separately to have frank, detailed conversations about what’s really happening at home. This preserves the patient’s dignity while giving caregivers the practical tools and understanding they need. Give Caregivers a Clear Roadmap and Practical Strategies: Equip families with education about the dementia journey from the very beginning. Teach them stage-specific communication and support strategies that align with what is actually breaking in the brain. When caregivers understand the “what, when, and why” of dementia, stress decreases, guilt lightens, and they can respond with compassion instead of confusion or conflict. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Amy Shaw, P.A, is a dementia clinician, educator, and founder of Better Dementia, a national platform dedicated to helping families care for loved ones with clarity, confidence, and compassion. She is the author of The Arc of Conversation: A How-to Guide for Goals of Care Conversations, a medical textbook used by clinicians and educators.  Amy offer private one-on-one family guidance sessions online, which is especially helpful when families are spread out geographically. She also recently launched a self-paced digital course that teaches caregivers everything they need to understand the dementia journey,  including the stages, how to recognize where a loved one is, how to align communication and support strategies in ways that preserve dignity and reduce conflict, and what to expect medically as the disease progresses. The course also addresses when hospice care can begin and what hospice care can provide. It is a comprehensive framework designed to help families navigate this journey with clarity and avoid unnecessary crisis along the way. Connect with Amy Shaw: Website: betterdementia.com Facebook: https://www.facebook.com/betterdementia LinkedIn: https://www.linkedin.com/company/betterdementia Instagram: https://www.instagram.com/betterdementia TikTok: https://www.tiktok.com/@betterdementia YouTube: https://www.youtube.com/@amyshawpa About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses Tags:  Dementia Care, Goals of Care Conversations, Caregiver Support, Palliative Care, End of Life Conversations, Better Dementia, Family Caregiving, Compassionate Care, Dementia Education, Hospice Care Social Media Hashtags: #DesigningHealthcareThatCares, #BetterDementia, #DementiaCare, #GoalsOfCare, #CaregiverSupport, #PalliativeCare, #EndOfLifeConversations, #FamilyCaregiving #CompassionateCare, #DementiaJourney YouTube Show Notes Compassionate Conversations: Transforming Dementia Care with Amy Shaw  | Ep61 🩺 Hosted by Dr. Laura Suttin with guest Amy Shaw What if we could transform the dementia journey from one of fear and overwhelm into one of clarity, confidence, and compassion?  In this rich conversation, Dr. Laura Suttin speaks with Amy Shaw about why our medical system often misses dementia, the power of early and structured goals-of-care conversations, and practical tools that help families navigate every stage with dignity. Inside: From wedding photographer to dementia clinician – the surprising preparation Why medical training leaves clinicians unprepared for end-of-life conversations The Arc of Conversation framework for goals-of-care discussions Why dementia care must include the whole family Becoming a “cognitive detective” – practical strategies for caregivers The new self-paced education course and upcoming book for families ⏱️ Timestamps: 00:00 – Welcome & introduction to Amy Shaw 01:00 – From primate cognition to wedding photography to palliative care 04:00 – The gap in medical training around end-of-life conversations 08:00 – The Arc of Conversation: Goals of care done right 13:00 – Normalizing death and hospice discussions 17:00 – Why dementia is missed in traditional clinic visits 20:00 – Better Dementia: Education, strategies & reducing caregiver stress 25:00 – Meeting with families separately to preserve dignity 28:00 – Practical tools for communication and conflict at home 32:00 – Self-paced education course and resources for families Thanks for listening! If this episode resonated, share it with a clinician colleague or a family member caring for someone with dementia. #DesigningHealthcareThatCares #BetterDementia #DementiaCare #GoalsOfCare #PalliativeCare #CaregiverSupport #EndOfLifeConversations #HospiceCare #FamilyCaregiving #CompassionateCare The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if the same drive and self-sacrifice that made you an excellent clinician is now quietly undermining your effectiveness as a leader, and your own well-being? In this heartfelt conversation on Designing Healthcare That Cares, Dr. Laura Suttin sits down with Dr. Tracy Asamoah, as she shares her personal journey: an early multiple sclerosis diagnosis that prompted her to rethink her identity as a physician and proactively build a more sustainable career through coaching. Together they unpack why so many high-achieving physicians struggle when stepping into leadership roles. They discuss how medical training chips away at boundaries, the painful shift from “being the excellent clinician” to “developing others,” the isolation of leadership, and the tension between administrative and clinical demands. Drawing from real coaching experiences, they highlight the importance of self-reflection, embracing uncertainty, comfortable pivots, and giving yourself permission to ask for what you need. This episode is a must-listen for physician leaders, aspiring leaders, and anyone in healthcare feeling the weight of “never enough” while trying to lead with humanity. Three Actionable Takeaways: Reevaluate Your Boundaries and Capacity Regularly: Medical training often conditions us to erode our own boundaries. As a leader, pause to ask: What is sustainable for me right now? Where do I need to say “no”? Recognizing your limits and protecting your energy is not weakness, it’s essential for long-term leadership effectiveness and modeling healthy behavior for your team. Shift from Self-Focused Excellence to Developing Others: Leadership requires moving the spotlight from “How do I look excellent?” to “How do I help my team members grow and shine?” Practice delegation, share recognition generously, and intentionally create opportunities for junior faculty and staff. This mindset shift is one of the hardest, but most rewarding transitions for clinicians entering leadership. Build a New Support Network and Embrace Uncertainty: Leadership can feel lonely when former peers become team members and open conversations change. Actively seek connections with other leaders (inside or outside your organization) who understand your challenges. At the same time, give yourself permission to sit in uncertainty, reflect on your values and purpose, and trust that “everything is figureoutable.” Sometimes the most powerful step is simply being still and listening for what needs to emerge next. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Tracy Asamoah, MD, PCC is a board-certified psychiatrist, professional certified coach (ICF), and consultant with more than 20 years of experience. She helps physician and healthcare leaders develop sustainable, human-centered leadership styles as they navigate transitions, organizational complexity, and change. A certified narrative coach, she brings a neuroscience-informed, whole-person approach to her work with deans, department chairs, medical directors, and physicians across academic medicine and healthcare organizations nationwide. She earned her medical degree at UCSF and completed her psychiatry residency and child & adolescent psychiatry fellowship at UCLA. Dr. Asamoah is also a writer and coach trainer. 🌐 Website: sageelementscoaching.com 🔗 LinkedIn: Tracy Asamoah, MD, PCC About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if the key to better patient care, lower burnout, and higher physician engagement wasn’t more mandates or metrics, but intentional, evidence-based skill development that enriches clinicians while improving outcomes? In this inspiring and practical episode of Designing Healthcare That Cares, Dr. Laura Suttin welcomes Dr. Stephen Beeson. Drawing from his groundbreaking work at Sharp Rees-Stealy Medical Group, where patient experience soared from the 6th to the 93rd percentile, Dr. Beeson shares how a continuous human development approach can create extraordinary results for patients, care teams, and organizations. They discuss: How Dr. Beeson accidentally discovered the power of relational skills in the exam room Why patient connection is one of the strongest burnout countermeasures The critical role of leadership behaviors in driving physician engagement and discretionary effort Building evidence-based skills for better patient interactions, teamwork, and leadership How Practicing Excellence uses technology and AI to scale sustainable human development This episode is essential listening for healthcare leaders, physicians, and anyone committed to designing systems where clinicians can bring their best selves to work every day. Three Actionable Takeaways: Start with Identity, Not Just Behaviors: Help clinicians first define the kind of clinician or leader they want to be. Once that identity is clear, small, evidence-based micro-skills become much easier to adopt and sustain. Treat Relational Skills Like Clinical Skills: Communication, empathy, and connection techniques are learned behaviors backed by evidence,  just like managing Diabetic ketoacidosis (DKA) or intubating a patient. Provision simple, practical skills that deliver immediate benefits to both patients and clinicians. Invest in Leadership Behaviors to Unlock Discretionary Effort: Physician engagement and willingness to go above and beyond are heavily influenced by how well they are led. Develop consistent leadership skills such as emotional intelligence, gratitude, candor, and authentic appreciation to create an environment where clinicians feel heard, valued, and supported. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Steven Beeson is a practicing physician, national thought leader, speaker, and author of two national bestselling books: Practicing Excellence: A Physician’s Manual to Exceptional Healthcare and Engaging Physicians: A Manual to Physician Partnership. He is the former Physician Director of The Sharp Experience at Sharp Rees-Stealy Medical Group in San Diego, where the group earned the Malcolm Baldrige Quality Award and multiple recognitions as a top-performing medical group. In 2013, he founded Practicing Excellence to scale systemic skill development that improves healthcare delivery while enriching the lives of clinicians and care teams. He currently serves as a national expert on human development applied to healthcare challenges. Website: practicingexcellence.com About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if setting clear boundaries actually freed you to innovate more boldly, take smarter risks, and combat overwhelm in high-stakes healthcare environments? In this insightful conversation, Dr. Laura Suttin interviews Sheri Jacobs, as she shares her unconventional path, from photojournalist capturing Michael Jordan to founding a thriving consulting firm and chasing wildlife adventures across Antarctica and Africa, and how those experiences shaped her powerful framework on boundaries. They discuss: Why unlimited choices create overwhelm and how boundaries liberate exploration, like the playground fence experiment. The liberating role of boundaries in personal life, career pivots, and avoiding FOMO in side hustles or income streams Differentiating risk tolerance from risk capacity, and why evaluating "what if it fails?" unlocks bolder moves Auditing "noise" (distractions, assumptions, social media) to protect focus and energy Bottom-up innovation: Amplifying frontline voices closest to patients or customers (e.g., Stanley Quencher turnaround, Good Catch programs, Best New Mistake awards) Combining psychological safety with clear boundaries to create the true "innovation zone" Packed with practical stories from healthcare challenges to corporate experiments, this episode offers healthcare leaders, clinicians, and teams tools to foster resilience, encourage smart risk-taking, and design cultures that innovate sustainably amid uncertainty and burnout. Three Actionable Takeaways: Define your "fence" first: Clarify what matters most right now (outcomes, priorities, capacity). This creates space to explore boldly within safe limits, reducing overwhelm from endless options like the Cheesecake Factory menu. Audit the noise and start small: Track distractions pulling you off-focus for a week, then experiment with one small boundary shift (e.g., limiting inputs or saying no to low-priority asks) to build confidence and momentum. Amplify frontline voices: Create simple channels for ideas from those closest to patients and operations, small inputs can spark massive wins, as seen in Stanley's 10x growth from one sales associate's insight. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Sheri Jacobs, FASAE, CAE, is a three-time bestselling author, innovation strategist, keynote speaker, and CEO of Avenue M Group. She has surveyed nearly one million people and helped over 300 organizations unlock innovation, navigate uncertainty, and build resilient cultures. Her upcoming book, The Unexpected Power of Boundaries: Rethinking the Rules, Risks, and Real Drivers of Innovation (early 2026), challenges traditional views on creativity. A passionate wildlife photographer, Sheri draws inspiration from adventures in Africa, Antarctica, and beyond. Website: https://www.sherijacobs.com Avenue M Group: https://www.avenuem.org About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if the perfectionism that got you through med school and residency is now quietly sabotaging your well-being, relationships, and leadership? In this vulnerable, soul-sister-style return conversation on Designing Healthcare That Cares, Dr. Laura Suttin welcomes back Dr. Jillian Rigert, for a deep dive into perfectionism's hidden costs. They unpack its roots in seeking belonging and approval, how it shows up as procrastination and resistance, even when creating courses, masking vulnerability, shame spirals, and high-stakes pressure in healthcare and academia.  Drawing from personal stories, near-death experiences, community (like the ACE group), Kristen Neff's self-compassion research, somatic tools like Peter Levine, and Ram Dass's Becoming Nobody documentary, they explore antidotes: beginner's mind, common humanity, boundaries, spiritual connectedness, and reclaiming flow over hustle.  This episode reminds us that true productivity and connection emerge when we strip away layers to become more of who we already are: imperfect, human, and worthy. Three Actionable Takeaways: Tune Into Your Body to Differentiate Resistance from Self-Care: Perfectionism often masquerades as procrastination. Pause and check somatic cues: Does this feel like fear or shame contraction (ugh, avoidance), or genuine preparation for flow? Practice compassionate curiosity. Name the pattern, take a mini-break if needed, then return. Over time, this rebuilds mind-body trust disrupted by years of dissociation in training. Practice Self-Compassion to Counter Shame and Boost Performance: When perfectionism triggers shame, use Kristen Neff's framework: mindfulness (acknowledge "this is hard"), kindness (hand on heart, soothing words), and common humanity ("high achievers everywhere feel this"). Counter shame spirals somatically. Shift to an "authentic pride" posture to reactivate your prefrontal cortex. Research shows self-compassion enhances productivity and mental health more than harsh self-criticism ever did. Cultivate Spaces of Vulnerability and Spiritual Connectedness: Seek or create communities like the ACE group where masking isn't required. Show up raw to experience deeper belonging over fitting in. Tune into the "spiritual channel" (shared humanity, soul-level connection) via nature, eye contact in patient care, or Ram Dass-inspired reflection: At life's end, what truly matters? Let this guide boundaries, release people-pleasing, and prioritize peace over hustle because authentic presence trumps perfection. Episode Mentioned in the Show: Episode 1 - Reclaiming Your Narrative Laura and Jillian discuss the impact of the patriarchy in the medical community and how women physicians can take back power, reclaiming authenticity. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Jillian Rigert (DMD, MD, ACC, TIPC) is a physician, dentist, Air Force veteran, Martha Beck Wayfinder master coach, and trauma-informed professional leadership coach. She partners with high-achievers during life and career transitions, burnout recovery, and identity reclamation. Currently training as a marriage and family therapist with a trauma focus, she brings a holistic, whole-person approach. Her wingman is her dog, Reese Griffin.       Website: jillianrigertcoaching.com       LinkedIn: https://www.linkedin.com/in/jillian-rigert       Facebook: https://www.facebook.com/jillian.rigert       YouTube: A Life True to You About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine reclaiming your time as a physician: finishing charts by dinner, building meaningful patient relationships, and running a sustainable practice without burnout? In this insightful episode, Dr. Laura Suttin interviews Dr. Natasha Beauvais, as she shares her unexpected journey from traditional medicine to concierge care after taking over her mentor's practice over a decade ago. They explore: The evolution and growth of concierge medicine as a proven model Overcoming burnout by offloading tasks, systematizing workflows, and valuing physician time Empowering teams through delegation, structure like EOS, and mindset shifts The impact on patient care when healthier providers lead to better outcomes Drawing from her experiences running a nine-provider practice and coaching through the Concierge Medicine Academy, Dr. Beauvais offers practical guidance for physicians seeking agency, business acumen, and radical health in healthcare amid administrative burdens and high demands. If you're a physician considering concierge medicine, entrepreneurship, or simply better balance, this episode provides tools to redesign your practice for sustainability and fulfillment. Three Actionable Takeaways: Delegate effectively: Offload non-physician tasks like refills to trained nurses after collaborative protocols, saving weeks of time annually while engaging your team at their highest level. Value your time holistically: Recognize the health and monetary worth of your hours; implement systems like rotating calls to ensure downtime for rejuvenation, leading to refreshed, more effective patient care. Adopt business structures: Use frameworks like EOS to clarify accountability, redistribute workloads, and build empowered teams, preventing administrative overload and fostering growth. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Natasha Beauvais is a board-certified family physician specializing in preventive care for cancer, heart disease, and immobility. She owns and leads Northern Virginia Family Practice, a nine-provider concierge practice in Arlington, VA, and founded the Concierge Medicine Academy to coach physicians in building sustainable, independent concierge models focused on radical health for teams and patients. Website: https://nvafamilypractice.com Website: https://conciergemedicineacademy.com  LinkedIn: https://www.linkedin.com/in/natasha-lewry-beauvais-0532192a About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD Join the waitlist for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What if your drive to "do it all" as a clinician leader is fueling chaos, not results? In this vulnerable solo episode of Designing Healthcare That Cares, Dr. Laura Suttin gets transparent about her stumbles transitioning from private practice to health system leadership: inflating her irreplaceability, mirroring toxic after-hours work culture, avoiding peer-to-report conversations, and blasting misaligned emails that sparked backlash. Highlighting the gap between clinical excellence and leadership training.  She shares mindset shifts like embracing "you're replaceable" for delegation, themes of unclear roles, emotional pressure, and team bottlenecks.  Perfect for underprepared clinician leaders feeling reactive or resentful, this episode offers reflective questions to spot over-functioning, plus a promo for her upcoming Clinician Leadership Compass course (10 CME hours). Learn to prioritize, engage early, and lead without burnout, because untrained leaders cost organizations dearly. Join the Clinician Leadership Compass Waitlist: thepurposefulmd.com/courses  This is a self-paced online course with tools for delegation, tough talks, and accountability Three Actionable Takeaways: Embrace Replaceability for True Capacity: Overextending signals "indispensable" but breeds bottlenecks. Dr. Laura's coach gut-punch: "You're replaceable" freed her to delegate. Reflect: Audit your plate; delegate one task this week to a team member, building their skills while reclaiming focus and preventing burnout. Model the Culture You Want, Not the One You Inherited: Late-night emails "cast a shadow," normalizing exhaustion. Use delay-send or offline mode to protect boundaries. Scan your habits; if undesired behaviors echo in your team (e.g., weekend replies), initiate a no-after-hours norm via a team huddle, owning your role in the tone. Engage Stakeholders Early to Avoid Backlash: Solo-planning big changes ignores expertise, amplifying friction. Dr. Laura's email fiasco taught: Bring in dissenters sooner. For your next initiative, list 3-5 key players (even intimidating ones); schedule input sessions upfront to co-create and reduce resistance. About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine completing all your charting and tasks during work hours, leaving no homework behind and gaining more time for family and self-care?In this practical episode, Dr. Laura Suttin interviews Dr. Sarah Smith, as she recounts her transformation from endless after-hours work to a sustainable clinical routine while practicing in Australia and Canada.They explore:Charting as an optimizable skill through noticing habits and curiosityBuilding team support to work at the top of your license and eliminate low-value tasksEfficient inbox management and patient request navigation within time constraintsThe potential and pitfalls of AI tools in documentationDrawing from real-life coaching experiences and clinical insights, Dr. Smith shares actionable methods for clinicians to redesign their days, minimize interruptions, and create systems that prioritize wellbeing and quality patient care amid rising demands.If you're a clinician overwhelmed by charting and burnout, this episode offers relatable strategies to regain control, foster team collaboration, and build a fulfilling practice.Three Actionable Takeaways:Practice noticing without judgment: Observe why you're staying late or falling behind. e.g., "I noticed only one chart got done today"—to identify small changes like prioritizing tasks in the moment, reducing evening work.Redistribute team tasks: Discuss daily workflows with staff to offload non-clinician duties (appointment rescheduling or ultrasound bookings), freeing up time for high-level work without adding to anyone's burden.Streamline inbox and requests: Use fewer words, batch process messages, and defer non-urgents safely—e.g., "Your blood work is stable; repeat in three months"—to clear items quickly while ensuring patient safety and efficiency.About the Show:Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the Guest:Dr. Sarah Smith is a rural family physician in Alberta, Canada, specializing in emergency and hospitalist care. As a charting coach, she helps clinicians restructure their days to finish tasks within work hours, reducing burnout and promoting balance. With experience in Australia and Canada, she empowers professionals through coaching and her podcast, Sustainable Clinical Medicine.Website: https://www.chartingcoach.caLinkedIn: https://www.linkedin.com/in/sarah-smith-999101200/ Instagram: https://www.instagram.com/thechartingcoach/?hl=enAbout the Host:Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine turning a life-altering cancer diagnosis into a journey of empowerment, fun, and profound personal growth, without denying the hardship?In this inspiring episode, Dr. Laura Suttin interviews Dr. Cindy Howard, as she shares her unique path from an allopathic family background to chiropractic medicine, her battle with Hodgkin's lymphoma 11 years ago, and how it reshaped her approach to wellness, patient care, and leadership.They explore:Shifting from a victim mentality to one of gratitude and empowermentThe power of self-talk, emotional freedom techniques (EFT), and choosing emotions to navigate challengesLetting go of people, beliefs, and situations that no longer serve youEmbracing failures as learning opportunities and redefining "problems" as "challenges" for better energy and outcomesStrategies for overcoming "can't" mindsets in healthcare, like addressing burnout through small, purposeful actionsDrawing from her experiences in private practice, speaking, and founding the Positively Altered Project, Dr. Cindy offers practical insights for healthcare leaders and clinicians to build resilience, enhance patient connections, and create joy amid adversity.If you're a healthcare professional seeking tools to redefine challenges, boost personal wellbeing, and inspire teams, this episode provides empowering strategies to choose your path with intention and positivity.Three Actionable Takeaways:Practice self-talk to shift energy: When facing negativity or anger, assign it a number. For example,  on a scale of 1-10, and ask, "Why am I feeling this, and how can I redirect it productively?" Use techniques like EFT to release unhelpful emotions, fostering resilience without extra time or resources.Reframe "problems" as "challenges": Replace heavy words like "problem" with "challenge" in daily language to lift your energy and mindset. For example, "The challenge is" instead of "The problem is" making obstacles feel approachable and actionable in high-stress healthcare environments.Embrace failures as growth: View setbacks not as endpoints but as forward steps; reflect on what they teach about your resilience, then take one small action toward change, like exploring new opportunities if your current role contributes to burnout. About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the Guest:Dr. Cindy Howard is a board-certified chiropractic internist, nutritionist, and award-winning author of “Positively Altered: Finding Happiness at the Bottom of a Chemo Bag.” As owner of Innovative Health and Wellness Center and founder of the Positively Altered Project, she unites professionals to reimagine wellness. With leadership roles on boards like in Guardia Health and Fullscript, plus nearly 20 years as an ACA Illinois delegate, Dr. Cindy inspires through her podcast, speaking, and science-backed strategies for integrating mental, physical, and emotional health.Website: https://www.drcindyspeaks.comAbout the Host:Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine ditching the hustle of endless hours for small, intentional acts that build unbreakable teams and combat healthcare burnout without costing a dime?In this engaging episode, Dr. Laura Suttin interviews Rachel DeAlto, CSP, as she shares her unconventional journey from practicing law and launching a startup to becoming a media personality on shows like Married at First Sight, and now empowering leaders through her books “Relatable“ and “The Relatable Leader“. They explore: Relatability as a teachable skillThe role of empathy in patient careManaging distractions in a hyperconnected world  Strategies for building trust through respect, consistency, and clear communication. Drawing from psychology and real-world examples, Rachel offers practical advice for healthcare professionals to enhance connections, reduce anxiety from social media, and foster human-centered cultures amid burnout challenges.If you're a healthcare leader or clinician seeking to improve team dynamics, patient outcomes, and personal resilience, this episode delivers relatable tools to lead with intention and authenticity.Three Actionable Takeaways:Prioritize small moments of respect: In daily interactions, take 30 seconds to recognize great work. It builds trust and engagement more effectively than financial incentives, saving time on turnover and training.Sit down for better connections: Whether with patients or team members, sitting conveys presence and care, making brief encounters feel more meaningful and compassionate without adding extra time.Seek honest feedback and act: Use anonymous surveys to assess trust, respect, and communication; commit to implementing changes to avoid eroding morale. Focus on controllable processes like offloading notes immediately to stay present.About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the Guest:Rachel DeAlto, CSP, is a keynote speaker specializing in communication, leadership, and human connection. With a law degree, Master's in Psychology, and experience as a media expert on shows like Married at First Sight, she empowers audiences through her TEDx Talk and books  “Relatable“ and “The Relatable Leader“ to build trust and high-performing cultures.Website: https://www.racheldealto.com About the Host:Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

As the year winds down, reflection becomes unavoidable — especially after a season filled with change, growth, and transition.In this solo episode of Designing Healthcare That Cares, Dr. Laura Suttin looks back on 2025 through the lens of alignment — learning to move toward what feels true and away from what no longer fits. Rather than forcing a polished “word of the year,” Laura names the complexity of the past twelve months, holding gratitude and grief at the same time.She shares openly about the personal and professional moments that shaped her year: her daughter leaving for college, shifts within the scientific community, navigating injury and identity loss, and stepping more fully into CEO-level leadership in her business. Along the way, Laura reflects on people-pleasing, letting go of over-explaining, and the importance of surrounding yourself with values-aligned community.Looking ahead to 2026, Laura shares what’s coming next — including the launch of her first leadership course — and invites listeners to reflect on where their time and energy truly belong.This episode isn’t about resolutions or productivity. It’s about clarity, alignment, and choosing what matters.What This Episode CoversWhy “alignment” became the defining theme of 2025Holding gratitude and grief at the same timeIdentity shifts when children leave homeDisillusionment — and hope — within the scientific communityLosing a grounding practice and learning to listen to the bodyLetting go of people-pleasing and over-explainingThinking like a CEO instead of an operatorFinding values-aligned communityWhat’s ahead in 2026A reflection framework for the year aheadWhat’s Ahead in 2026Launch of The Clinician Leadership CompassContinued growth of the podcastBuilding a leadership community rooted in alignmentExpanded speaking and impactHealing, recovery, and redefining movementAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/📸 Facebook: https://www.facebook.com/drlaurasuttin📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Burnout rarely shows up all at once. It creeps in quietly — disguised as overwhelm, responsibility, and “this is just how work is.”Ellen Whitlock Baker knows this firsthand. After nearly 20 years in higher education leadership, she hit a breaking point that forced her to confront something deeper than stress: misalignment between her values, her identity, and the systems she was operating inside.In this conversation, Ellen and Dr. Laura Suttin explore why burnout isn’t an individual failure, but a predictable outcome of workplaces that rely on overwork, blurred boundaries, and mission-driven guilt. They unpack how identity gets tangled up with professional roles, why younger generations are refusing the old contracts of work, and what leaders can actually do — practically — to rebuild trust and engagement.This episode moves beyond buzzwords into the real work of designing systems that care for the people inside them.What This Episode CoversThe difference between overwhelm and true burnoutWhy mission-driven work is especially vulnerable to moral injuryHow identity gets wrapped up in professional titlesWhy “we pay you well” isn’t enough to retain peopleWhy engagement surveys fail when nothing changes afterwardHow leaders can rebuild trust without sweeping organizational powerWhy slowing down is the hardest — and most necessary — leadership skillAbout the GuestEllen Whitlock BakerEllen Whitlock Baker is the Founder and CEO of EWB Coaching, where she helps professionals prioritize themselves in systems that often demand self-sacrifice. With over 20 years of experience in higher education leadership and certification through the International Coaching Federation, Ellen specializes in burnout prevention, leadership development, and workplace culture.She is also the host of the Hard At Work Podcast, where she says the quiet part out loud about what isn’t working in today’s workplaces — and what needs to change.Connect with Ellen:🌐 Website: https://ewbcoaching.com🎙 Podcast: https://hardatworkpodcast.com 💼 LinkedIn: https://www.linkedin.com/in/ellenwhitlockbaker 📸 Instagram: https://www.instagram.com/ellenwbcoaching/✍️ Forbes Coaches Council: https://www.forbes.com/sites/forbescoachescouncil/About the GuestPhysician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education.📸 IG: @brightfuturesedg🌐 brightfuturesedg.com📧 [email protected] the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/📸 Facebook: https://www.facebook.com/drlaurasuttin📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most of us didn’t learn about money until adulthood — often by accident or after making mistakes we wish someone had warned us about. Dr. Michele Cho Dorado was no different. In fact, she was nearly a decade into attending hood before realizing she had no real financial education and wasn’t alone in that experience.This realization set off an identity-shifting journey:➡️ from “just a doctor” to real estate investor➡️ from real estate investor to children’s book author➡️ from clinician to someone shaping the next generation's relationship with moneyMichele shares how learning to invest expanded her identity beyond medicine and helped her rewrite limiting beliefs — especially the common physician narrative: “Money is hard, and I’m not good at it.”As she began teaching her own children, she noticed how naturally they absorbed financial vocabulary simply through exposure. Seeing her four-year-old put coins into the “invest” slot of their family money box and say “grow” revealed the power of early imprinting.In this episode, Dr. Dorado and Dr. Laura unpack:why so many physicians feel boxed into a single identityhow expanding your identity empowers your kidswhy transparency about money matters more than perfectionhow to avoid raising entitled children in a high-income worldwhy generational wealth fails by the 2nd and 3rd generationhow financial literacy builds confidence, resilience, and leadership — not just smarter spendersMichele emphasizes one truth parents often forget:You don’t have to know everything. You just have to be willing to learn out loud with your kids.Your failures and mistakes teach them resilience more than perfection ever could.About the GuestPhysician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education.📸 IG: @brightfuturesedg🌐 brightfuturesedg.com📧 [email protected] the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/📸 Facebook: https://www.facebook.com/drlaurasuttin📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Burnout is often discussed like a clinical condition — something to solve, measure, or “fix.”But what if burnout is actually a signal? A message inviting us to pause, reset, and redesign the way we lead and care?In this deeply honest episode of Designing Healthcare That Cares, Dr. Laura Suttin and Dr. Jeff Gaines explore what it really takes to build a healthcare culture where clinicians feel valued, grounded, and supported — not just productive.Drawing from 20+ years in Emergency Medicine and years serving as Chief Medical Officer and VP of Medical Affairs, Dr. Gaines shares the lessons he learned the hard way:Why clinicians feel guilty for needing rest (and how to let that go)How micro-rituals — like a purposeful handwashing reset — can pull your nervous system out of overdriveWhy managing energy is more important than managing timeHow leaders unintentionally set harmful expectations (“If I email at midnight, my team thinks they should, too”)Why “stay interviews” prevent the million-dollar cost of losing a physicianAnd why culture shifts don’t require huge budgets — just honesty, intention, and humanityThis episode blends neuroscience, leadership wisdom, humor, and the real emotional truth of being a clinician. It’s not about grinding harder. It’s about reclaiming the parts of healthcare — and ourselves — that we’ve quietly lost along the way.Top 3 TakeawaysMicro-moments matter.Reset rituals help clinicians arrive fully present, improve efficiency, and protect wellbeing.Culture is shaped by what leaders model.Emailing at midnight? Skipping meals? Your team reads it as the standard.Retention is leadership work.Stay interviews, recognition, and investment in autonomy and growth dramatically reduce turnover and strengthen engagement.About the GuestDr. Jeff Gaines is a Board-Certified Emergency Physician, physician executive, educator, and former Chief Medical Officer & VP of Medical Affairs at Newport Hospital. With 20+ years of clinical practice and a Master of Health Care Management from Harvard, Dr. Gaines is passionate about workforce wellbeing, organizational culture, and redefining leadership in medicine. He serves as faculty at Brown University and advises healthcare leaders on strategy, culture, and clinician engagement.🔗 LinkedIn: www.linkedin.com/in/jeffrey-t-gainesAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For physicians, burnout can feel like an inevitable cost of caring. But what if it’s actually an invitation to realign with who we are?In this episode of Designing Healthcare That Cares, Dr. Laura Suttin talks with Dr. Christine Kempton, professor of hematology at Emory University and founder of Christine Kempton Coaching, about her personal and professional journey from perfectionism and overwork to purpose and presence.Christine shares how her early years as a ballet dancer shaped her drive for external validation—and how those same perfectionist patterns followed her into medicine. Through candid reflection, she reveals the turning point when burnout forced her to pause and reclaim agency over her own well-being.They explore why waiting for “the system” to change can leave physicians feeling powerless—and how taking responsibility for our inner world, rather than blaming the outer one, leads to freedom.From practical tools like mindful mornings and digital boundaries to profound mindset shifts about fear, worth, and love, this episode offers a roadmap for any healthcare professional seeking renewal.It’s a conversation that moves beyond fixing burnout to rediscovering meaning—and reminds us that healing the system starts with healing ourselves.Top 3 TakeawaysAgency Begins Within. True change in healthcare starts when individuals reclaim their power to choose how they show up—even in systems that need reform.Fear Isn’t the Fuel. Shifting from fear-based striving to love-based action unlocks peace, clarity, and authentic leadership.Burnout Is a Message, Not a Failure. When exhaustion hits, it’s often an invitation to realign with your values, not an ending.About the GuestDr. Christine Kempton is a professor of hematology at Emory University and director of the Hemophilia of Georgia Center. With over two decades of experience in medicine, she has cared for generations of patients and led innovative research in bleeding disorders.After walking through her own burnout, she founded Christine Kempton Coaching, where she helps women physicians reconnect with purpose, balance, and joy. A former ballet dancer, she blends science, self-awareness, and soulful coaching to empower others to move from fear to freedom.🌐 https://www.christinekempton.com/ 🔗 LinkedIn: linkedin.com/in/christine-kempton-md-msc-93744997About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

You don’t have to be on a basketball court to know what it means to be under pressure.In this episode of Designing Healthcare That Cares, Dr. Laura Suttin talks with Coach Mark Gottfried, a nationally recognized NCAA coach turned motivational speaker, about the parallels between leading a team of athletes and leading a team of healthcare professionals.Mark opens up about his decades on the sidelines—400 wins, national championships, and the lessons that stuck long after the buzzer sounded. He shares how his Get It Done mindset—rooted in Grit, Integrity, and Desire—applies just as much to the OR or the nursing floor as it does to the court.They talk about what it really means to lead from the heart: being willing to cheer others on, to keep your values front and center, and to celebrate the small wins we often overlook. Because in healthcare—just like in sports—success isn’t just about doing more. It’s about doing it together.It’s a conversation that feels like a locker room pep talk meets a leadership retreat—filled with humility, laughter, and lessons you’ll carry long after you listen.Top 3 TakeawaysLead with Grit, Integrity, and Desire. Mark’s GID philosophy reminds us that mindset and values—not perfection—fuel real progress.Celebrate the Small Wins. Success stacks slowly; the moments we pause to appreciate are the ones that sustain us.Put Team Before Self. True leadership isn’t about standing out—it’s about helping others rise.About the GuestCoach Mark Gottfried is a former NCAA head coach with more than 400 career wins across Murray State, Alabama, and NC State, and a member of UCLA’s 1995 National Championship staff. Today, he inspires audiences across the country through his Get It Done leadership philosophy, teaching others how grit, integrity, and desire drive success both on and off the court.🌐 coachmarkgottfried.com🎧 The Coach Mark Gottfried ShowAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves.About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine.Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul.When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together.🌐 Website: drlaurasuttin.com🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Ruth Mannschreck is a dentist, business owner, and founder of Shoreline Strategies LLC, focusing on helping practice owners become more efficient and streamlined. She’s a wealth of experience and expertise on practical things that clinicians and/ or business owners can do to improve their processes and build a healthy culture. Here are my takeaways from this incredible episode-Asking for help and relying on your team are not only possible, but are critical. Dr. Ruth’s personal story magnifies how important it is to realize that you can’t do everything on your own.While we may think we have to improve our time management, the real key is improving our communication, operations, and business processes, which requires an intentional shift in our thinking and behaviors. We actually gain more time in the end when we take these actions.Core values and leadership are at the foundation - when these are aligned and clear, everything flows much more easily.Click here for a resource Dr. Ruth created, complete with a checklist you can use to start using these tips today.For a practical guide to managing your time and energy in a way that brings you joy, click here to purchase my book (available in print, digital, and audio).Connect with Dr. Ruth here-Website:  www.ShorelineStrategies.com LinkedIn:  https://www.linkedin.com/in/ruthmannschreck/  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this solo episode, I announce a new brand I’m launching - Dr. Laura Suttin: Designing Healthcare that Cares. The new brand reflects an evolution of my work and of my own personal development.This shift isn’t just about a new name or logo. It’s about stepping more fully into the work I’m meant to do, while adding consulting and speaking to my suite of services. I still love coaching, I’m still actively coaching, and that won’t change.💡 In this episode, I’ll walk you through:Why I started as The Purposeful MD and the signs that it was time for something newWhat it means to design healthcare that caresHow consulting and speaking are expanding my impact (and my joy)What this evolution means for you, whether you're a clinician, a leader, or someone craving change in healthcareConnect with me here:https://www.drlaurasuttin.com/https://www.facebook.com/drlaurasuttinhttps://www.linkedin.com/in/laura-suttin-md/http://www.youtube.com/@thepurposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Dawn Sears is a nationally recognized gastroenterologist, speaker, coach, and fierce advocate for women in medicine. In this heartfelt episode, she shares her inspiring journey from leading wellness initiatives in her hospital (starting with soda machines!) to creating powerful coaching communities that are truly changing the face of leadership in healthcare.Here are my key takeaways from this episode - How Dr. Sears turned a soda machine into a movement for institutional wellnessWhy cohort coaching is a game-changer for physician well-being and retentionThe hidden costs of being a woman in medicine, and how we start shifting the cultureConnect with Dr. Sears here [email protected]://www.linkedin.com/in/dawnsearsmd/https://www.facebook.com/dawn.sears.982https://twitter.com/GutGirlMDhttps://www.youtube.com/channel/UC4a1MubzSrKMBaAHwHCe0DQResources mentioned in this episode:Sears DM et al. (2025). Leadership development as a novel strategy to mitigate burnout among female physicians. PLOS ONE, 20(3): e0319895. https://doi.org/10.1371/journal.pone.0319895 The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What happens when we realize that fitting into traditional medicine might mean losing touch with who we really are?In this heart-opening conversation, I’m joined by my good friend Dr. Tracey O’Connell. Tracey is a Board Certified radiologist, Professional Certified Coach, and facilitator of Brené Brown’s Shame Resilience Program. Together, we explore the emotional weight of medical training, the myth of resilience, and how expressive writing can reconnect us to our own truth.If you’ve ever felt like you don’t quite belong in medicine, or like you’ve had to compartmentalize your humanity just to get through the day, this one’s for you.Here are my takeaways from this episode:The emotional cost of not fitting in within a traditional medical careerHow shame, silence, and systems erode physician well-being (and what we can do about it)The healing power of expressive writing and vulnerabilityHow we can redefine purpose and identity after years of compartmentalizingConnect with Tracey here:Website: www.traceyoconnellmd.comIG: @fertilesoulFB: @tracey holland o'connellLinkedIn: Tracey O'Connell, MD, PCCYouTube: @traceyoconnellmd The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this heartfelt episode of The Purposeful MD Podcast, I am joined by the incomparable Gregory Proctor.Gregory is a Navy veteran, cancer survivor, and award-winning author. He truly is energy in motion. He shares his extraordinary story of transformation, from high-powered executive to cancer patient and now to mission-driven philanthropist and inspiration to so many.Here are the key takeaways from this episode - The emotional turning point that led him to share his journey publicly and the unexpected support that followedThe powerful role of community, hope, and advocacy in survivorshipThe importance of authenticity and vulnerability, especially around asking for help and advocating for yourselfHow walking the Camino de Santiago became a literal and spiritual pilgrimage for healing and purposeThis episode is a must-listen for anyone navigating adversity. In Gregory’s words, “ We have an indomitable human will in our spirit.”Connect with Gregory here:Website(s): www.gregoryoproctor.com, www.reclaiming-life.comLinkedIn: linkedin.com/in/gregory-o-proctorInstagram: @gregoryoproctorPodcast: www.kut2thachasepodcast.comEmail: [email protected] The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

One of the most delightful guests I’ve ever had on the podcast!Rachel Pedersen is an online marketing expert, a content creator, and business owner who has scaled to over 3 million followers, and reached over 100 million people annually. Her authentic and warm approach attracts millions to her website and her programs. She’s also a proud mom and wife. Her 2022 book, Unfiltered, is a USA Today bestseller. I’ve been a fan of hers for years. Sitting down with her was like talking to an old friend. My takeaways from this incredible conversation -Show up as yourself, and others will be drawn to you. Authenticity is magical these days.Celebrate your successes! Taking time and space to soak in the wins and the accomplishments will pay off dividends.When you design your life around your values and your priorities, everything flourishes. In Rachel’s words, she now feels “fantastic” after doing so.You’ll also learn how she began to set boundaries in her life, and get a sneak peak at a special project she’s passionate about.This is an episode not to miss! Follow Rachel here:WEBSITE: www.rachelpedersen.com FACEBOOK PROFILE: https://www.facebook.com/profile.php?id=662785087 INSTAGRAM:https://www.instagram.com/themrspedersen/ YOUTUBE:https://www.youtube.com/c/RACHELPEDERSENSOCIAL?sub_confirmation=1 THREADS: https://www.threads.net/@themrspedersen  TIKTOK: @themrspedersenhttps://www.tiktok.com/@themrspedersen  FACEBOOK PAGE:https://www.facebook.com/the.mrs.pedersen LINKEDIN:https://www.linkedin.com/in/rachelpedersenmarketing/ PINTEREST:https://www.pinterest.com/therachelpedersen/ FACEBOOK GROUP: https://www.facebook.com/groups/becomeasocialmediamanager/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this solo episode, Dr. Laura Suttin shares how she identified her four core values—purpose, connection, empowerment, and joy—and how they became the compass guiding her decisions, boundaries, and energy. You'll hear how to uncover your own values, spot where you’ve drifted, and take one simple step to realign.Inside the episode:The wake-up moment when success felt emptyHow to name your values (and why it’s harder than it sounds)A gentle journaling exercise to reconnect with what mattersHow values lead to better boundaries—with less guiltWhy joy isn’t optional—it’s essential📖 Want the full journal guide? It’s included when you purchase The Purposeful MD, Creating the Life You Love Without Guilt. Learn more at thepurposefulmd.com/bookLink to James Clear Core Values list: https://jamesclear.com/core-values The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Purposeful MD Podcast, Dr. Laura Suttin welcomes Alan Utley, a speaker, coach, and culture crafter with 25 years in senior HR leadership. Alan shares his journey from accidental HR beginnings to pioneering the “Fanatical Grace” framework — a powerful approach to transforming workplace culture through humanity, accountability, and kindness.This conversation is filled with laughter, honest reflection, and practical wisdom for any physician or healthcare leader navigating complex teams and high-pressure environments.You’ll learn:Why “being nice” isn’t enough — and what truly compassionate leadership looks likeHow the Fanatical Grace framework helps teams shift from fear and pressure to trust and flowWhat physicians can do — even without formal authority — to influence their workplace cultureHow accountability and grace can coexist to foster high performance and deep connectionA powerful example of parenting (and leadership) through presence instead of pressure🎧 Bonus: Hear Alan and Laura take part in a live sample of his leadership style assessment!Learn more about Alan and take his free leadership assessment: mycoachnextdoor.comConnect with Alan here -LinkedIn: linkedin.com/in/AlanDUtley | linkedin.com/company/my-coach-next-door/ | Instagram and TikTok: @MyCoachNextDoor | Email: [email protected] The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this inspiring conversation, I sit down with my good friend and colleague, Dr. Lindsey Van Duyn, a family physician and the founder of Immersive Medical Therapy. What started as a personal mission to help teens in her rural Iowa community has grown into a pioneering program that is making a real impact in the lives of adolescents struggling with depression and anxiety.Dr. Van Duyn shares how a single patient’s story became her “why” — and how, despite barriers and setbacks, she followed her passion and built something truly innovative using virtual reality as a powerful tool in mental health care.You’ll hear us talk about:How Lindsay’s own career pivot (and life as a mom of twins!) shaped her missionThe challenges of treating teen depression in rural settings — and why “we can’t wait 6-8 weeks”How virtual reality creates a safe space for teens to calm their nervous systems and learn lasting coping toolsThe power of physicians pursuing passion projects — and how this can improve fulfillment in every aspect of lifeWhy peer support, community, and knowing your “why” matter when taking on big challengesIf you’ve ever felt called to do something new — even when it feels hard — this conversation will leave you inspired and hopeful about what’s possible.Connect with Dr. Van Duyn here:www.ImmersiveMedicalTherapy.comFacebook as Lindsey Van Duyn The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Kara Pepper is a primary care internist, executive coach, and founder of Micropractice Mastermind. Based in Atlanta, Georgia, she’s a passionate advocate for physicians building sustainable, joyful careers—on their own terms. She’s a true example of leadership. In this episode, she dives deep into her own journey through burnout and career reinvention, and provides incredible insights for any physician seeking to reclaim their autonomy, values, and purpose in medicine.Here are my takeaways from this heartfelt conversation-Burnout is not a personal failure. Dr. Pepper shares how she once believed her struggle with burnout meant something was wrong with her, when in fact, it was the system that was misaligned with her needs and values.Rest is not optional—it’s essential. True healing and clarity require extended rest and nervous system downregulation. A two-week break isn’t enough; Dr. Pepper needed months to fully recover and reconnect with her purpose.You’re not “just” anything. Whether you’re a pediatrician, internist, or neurosurgeon, you have deeply transferable skills that can apply far beyond traditional roles in medicine.You are not stuck. If your current role no longer fits, it’s okay to change. So many physicians unnecessarily settle for survival instead of fulfillment. Connect with Dr. Pepper here-www.KaraPepperMDCoaching.com@KaraPepperMD on all socialsIt's Not Just You podcast The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We all face disappointment — a client backs out, a project falls flat, a dream opportunity slips away. But what if setbacks aren’t signs to stop… but signs to look deeper?In this solo episode, I’m sharing how to reframe disappointment so that it becomes a tool for growth instead of a roadblock. You’ll learn how to normalize discomfort, shift your inner dialogue, and start seeing challenges as invitations — not indictments.You’ll hear:Why disappointment often triggers shame — and how to stop that cycleThe simple 3-step reframe I use when things don’t go as plannedWhat I tell my clients (and myself!) when the inner critic gets loudA powerful reminder: everything is happening for your benefitIf you’ve ever felt discouraged by a setback, this episode will give you a new way forward — with more compassion, clarity, and courage. The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Mrinalini Kulkarni-Date is an Associate Professor and Division Chief of Endocrinology in Austin, Texas. She’s also a tireless advocate for advancing women in medical leadership positions, and serves as a mentor and career coach for women seeking to develop thriving careers in medicine.She’s a true example of leadership. She dives deep into her own journey and the challenges of being a woman in a leadership role, and provides fantastic advice for any physician seeking to thrive in their life and their career.Connect with Dr. Kulkarni-Date here: [email protected] The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Purposeful MD Podcast, I talk with Dr. Melissa Milanak, licensed clinical psychologist and founder of Mind Impact Consulting, about the critical importance of sleep for optimal performance and wellbeing.Dr. Milanak shares how our society's perspective on sleep is shifting from viewing it as a luxury to recognizing it as essential for peak performance and health.We cover: ✔️ Why sleep deprivation is no longer a badge of honor ✔️ The 15-minute pre-bedtime writing exercise for better sleep ✔️ How to create effective "sleep triggers" for your brain ✔️ Strategic napping (20-30 minutes max) for cognitive performance ✔️ Why the second half of your night's sleep is crucial for cognitive functionDon’t miss this life-changing episode!Connect with Dr. Melissa Milanak here:https://mindimpactconsulting.com/https://mindimpactconsulting.com/wp-content/uploads/2023/02/Sleep-Well-Guide.pdfhttps://youtu.be/l2IP0HXtv1k?si=DmiNFDle1jODJHJDhttps://www.linkedin.com/in/melissaemilanakphd/https://www.instagram.com/drmelissamilanak/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We’ve been taught to believe that confidence comes first—that we need to feel ready before we take the leap. But the truth? Confidence is built through action, not before it.In this solo episode, I’m unpacking why waiting for confidence is keeping you stuck—and how small, aligned actions are the real catalysts for growth. You’ll hear real stories from my coaching clients who acted before they felt ready—and how that brave action led to deep self-trust, clarity, and yes, confidence.Whether you’re navigating a career shift, setting boundaries, or showing up more fully in your life, this episode is here to remind you: You don’t need more confidence to begin—you just need a little courage to move.Connect with me here [email protected]  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Purposeful MD Podcast, I talk with Dr. Stephanie Pearson, former OB-GYN and CEO of Pearson Ravitz, about the critical importance of disability and life insurance for physicians. After a career-ending injury, Dr. Pearson turned her experience into a mission—helping doctors avoid the same mistakes she made.We cover:✔️ Why your employer’s insurance might not be enough✔️ Key policy details every physician should understand✔️ How to truly protect yourself and your familyConnect with Dr. Pearson here -https://pearsonravitz.com/https://www.facebook.com/stephanie.pearson.790https://www.linkedin.com/in/stephaniepearsonmd/https://www.instagram.com/pearsonravitz/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Andrea Austin is a leading emergency physician, simulation educator, author, and advocate for physician well-being. Her book, “Revitalized: A Guidebook to Following Your Healing Heartline,” was published in October 2024.Join this heartfelt and empowering conversation to hear how to create a thriving career and advocate for impactful change in healthcare.Connect with Dr. Austin here:www.andreaaustinmd.comhttps://www.linkedin.com/in/andreaaustinmd/Instagram @andreaaustinmd The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this solocast episode, we dive into the power of letting go and focusing only on what we can control. As physicians, we’re wired to fix problems, but when we try to control the uncontrollable, it leads to frustration, exhaustion, and burnout. I’ll share key insights from my book, The Purposeful MD-Creating the Life You Love Without Guilt, to help you recognize when it’s time to let go and how to shift your energy toward what truly matters. Listen in for practical strategies to reclaim your time, energy, and peace of mind. The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Judith Borger is a mother of three, a wife, a Board Certified physician specializing in Pediatric Emergency Medicine, and a successful business owner of both The Aesthetic Doctor and Concierge Medical Arts. Her mission is to help others create their most authentic and beautiful lives, to include their self-image and relationship to self, relationships with others and their businesses.Join this heartfelt conversation to learn how to become the agent of your own life, and create more joy for yourself and others around you. Connect with Dr. Borger here -Website:  www.theaestheticdoctor.comIG: https://www.instagram.com/doctorborger/FB: https://www.facebook.com/people/The-Aesthetic-Doctor/100078686972092/Podcast: https://podcasts.apple.com/us/podcast/the-aesthetic-doctor/id1611578378 The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Michelle Quirk is a Board certified pediatrician, a runner, and an RRCA certified running coach. She is the founder of Mindful Marathon, where she coaches busy professionals to hit their running goals. She shares her journey with running and her approach to running, as well as the importance of starting wherever you are and honoring your own needs.Follow Dr. Quirk here -Website: mindful-marathon.comPodcast: Mindful MarathonYouTube: @mindfulmarathonInstagram: @mindful.marathonEmail: [email protected] The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Is this the time of year where you are planning for the future?In this episode, I explore a fresh perspective on planning, inspired by Oliver Burkeman’s Four Thousand Weeks: Time Management for Mortals. Learn how to:Embrace uncertainty and focus on what truly matters.Build habits that support the person you want to become.Find the freedom that comes from embracing the reality that we don’t have control over the future.Resources & Mentions:Four Thousand Weeks: Time Management for Mortals by Oliver BurkemanMy book: The Purposeful MD-Creating the Life You Love Without Guilt [https://www.thepurposefulmd.com/book]Purposeful MD Podcast Episode 2 [Spotify: https://open.spotify.com/episode/1WmHWU4y1jkubLWRdRPj0n?  si=RoFDz6LGTFqIQQb_2jvryQ][Apple: https://podcasts.apple.com/us/podcast/episode-2-make-your-new-years-resolutions-stick/id1723782268?i=1000641648239] The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

“Never underestimate the power of words.”Dr. Christina Gomez is an oncologist, a published author, and a mom to a young son. For 15 years, Dr. Gomez collected poignant things patients said to her and wrote the book Stopped in My Tracks: A Physician’s Collection of Cancer Patients’ Quotes to share their insights with a wider audience. Her book was released in June 2023.Join this powerful conversation to hear Dr. Gomez’s story of how she started on the writing journey, and how her patients’ words have shaped her as a physician and as a parent.Connect with Dr. Gomez here -https://christinagomezmd.com/https://www.facebook.com/people/Christina-Gomez-MD/100092948124477/https://www.instagram.com/christygomezmd/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

One of my most inspiring podcasts! Dr. Una is an incredible business owner, physician, and advocate for physicians living life on their own terms. She is the CEO of EntreMD Business School, an author of several best-selling books, and podcaster of a top 1% podcast, The EntreMD Podcast.She joins me today to share how she lives out her mission every day and how physicians can take their first steps toward creating a life of their dreams.Follow Dr. Una here -Website Address: www.entremd.comFacebook: https://www.facebook.com/nneka.chinemeunachukwuInstagram: https://www.instagram.com/drunachukwu/LinkedIn: https://www.linkedin.com/in/druna/The EntreMD Podcast: www.entremd.com/podcasts The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We’ve talked about setting boundaries before - but it becomes so much more important during the holidays.Join me to discover how boundaries during the holidays can bring you the peace and joy you so desperately deserve this holiday season!Check out Episode 11 on Boundaries -Apple Podcast: https://podcasts.apple.com/us/podcast/episode-11-setting-and-maintaining-boundaries/id1723782268?i=1000656155982Spotify Podcast: https://open.spotify.com/episode/4UOmtIP0jX0E2BUw8x4lND?si=GJ9-LOevTrixWcLGjqH6RQFind out more about The Purposeful MD here -www.thepurposefulmd.com  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Show Notes:“Everything looked perfect on the outside.”Dr. Schramm is a family physician, a certified coach, and meditation instructor. Join us to hear her powerful and vulnerable story of how she created an amazing community out of her own needs and the needs of those around her.Connect with Dr. Schramm here - https://www.rashmischramm.com/IG: @dr.rashmischrammPurchase my book here -www.thepurposefulmd.com/book The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join me on this solo episode to hear how I’ve navigated uncertainty in my life - the tools I’ve used and the tools I’ve shared with my clients.Uncertainty is a part of life - but it doesn’t have to lead to burnout and frustration.Purchase my book here - https://tinyurl.com/thepurposefulmdbook The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join this amazing podcast and listen to Dr. Lara Hochman share her tools and great ideas to help physicians find the perfect job. Connect with Dr. Hochman here:Website: www.happydayhealth.co (not .com)LinkedIn: https://www.linkedin.com/in/larahochman/Youtube: https://www.youtube.com/@medicalmatchmakerTikTok: https://www.tiktok.com/@happydaymdInstagram: https://www.instagram.com/happydaymd/Twitter: https://twitter.com/HappyDayMD1Email course (free): https://medicalmatchmaker.carrd.co/  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Writing a book taught me a ton about mindset, knowing my values, and taking action even though I was scared.Go behind the scenes in my writing process in this episode! My book, The Purposeful MD-Creating the Life You Love Without Guilt, officially launches October 1, 2024.Pre-order before October 1 directly through my website here-www.thepurposefulmd.com/book The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dr. Heather Awad is a family physician on a mission to help professional women in the midlife transition feel their absolute best.Check out this episode for practical tips, as well as Dr. Awad's personal story of how she got started.Stay in touch with Dr. Awad here -https://www.heatherawadmd.com/Vibrant-MD Podcast - anywhere you get your podcastshttps://app.kajabi.com/podcasts/2147488988/feedLinkedIn:https://www.linkedin.com/in/heatherawadmd/Instagram:https://www.instagram.com/heatherawadmd/Facebook:https://www.facebook.com/heathervibrantmdYouTube:https://www.youtube.com/channel/UC8ksjIG1j7eIRttczBE1o2Q The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join this beautiful conversation with Dr. Michael Foti, internist and author, as he discusses his very personal journey through grief, anxiety, and depression. Hear how he has transformed his pain into something beautiful that he shares with his colleagues and the trainees in his program, and how he advocates tirelessly for physician wellbeing.Read Dr. Foti's book, Grief: A Doctor's Battle with Anxiety and Depression, found here on Amazon.Support Dr. Foti's NAMI Fundraiser here - http://namiwalks.org/orangeny Connect with Dr. Foti -https://www.linkedin.com/in/michael-f-6324b526a/https://www.youtube.com/@theupwardspiralpodcast1Instagram - @drfoti129Content warning - there is discussion of suicide in this episode.If you are in need of emergent help, please dial 911 or seek care immediately.  The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join this conversation with Dr. Nerissa Kreher, coach and pharma/ biotech expert, as we discuss tackling impostor syndrome so that you can pursue what truly fulfills you.Connect with Dr. Kreher at her website below, or on Instagram as @pharmaindustrymdcoachhttps://industrymdcoach.com/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join Dr. Sarah Wittry - hospice and palliative physician, coach, mom, wife, among others - as we dive into creating time and space for what truly matters, along with practical advice for getting started.Connect with Dr. Wittry here -https://www.vibranthumanssarahwittry.com/https://www.linkedin.com/in/sarah-wittry/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.