Freight 360

🚛 One rollover on a new authority — still bookable?⚠️ MOTUS says suspended, paperwork says clean — who wins?⏱️ Clean detention, customer won't pay — who eats it?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

A single ignored alert can turn into a multimillion-dollar problem. We break down the biggest policy fights facing freight brokers, including carrier-selection standards, broker transparency, cargo theft, and double brokering—then shift into practical ways AI is already helping brokers audit TMS data, chase missing paperwork, automate follow-ups, and build searchable knowledge bases. We also cover the risks of moving faster with AI, from privacy and fraud exposure to one timeless transportation lesson: bad news only gets worse with time. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🌎 Who can legally start a U.S. trucking company?🔗 Can carriers disconnect ELD from Highway after hauling a load?💰 Best accounting software for a small company?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Are you moving a lot of freight but not actually getting ahead? We break down how bad customer fit, weak shipper qualification, inefficient carrier sourcing, and poor credit can turn busy brokers into unprofitable ones—and how to spot the red flags before they waste your time. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🚩 Fighting a false broker report on a carrier vetting platform📞 How long to chase a prospect before cutting them🤝 Beating the "we're happy with our current brokers" brush-offSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We break down the biggest freight brokerage policy issues heading into the TIA Policy Forum, including broker liability, carrier vetting standards, fraud, cargo theft, and double brokering. We also discuss what Congress and FMCSA could do to create clearer rules, strengthen registration, and give brokers a more consistent federal standard to operate under. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Dean Croke of DAT joins us to unpack why a World Cup "micro surge" quietly disrupted freight lanes despite a soft economy, then goes boots-on-the-ground with Salinas lettuce hauls to expose the hidden realities of reefer detention, agricultural exemptions, and driver fatigue. We also cover the structural forces reshaping trucking capacity—language enforcement, drug testing, and rate resets—plus the insurance and liability risks that "vetting carriers" often misses. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

⏱️ Covering Urgent, Last-Minute Loads📦 Who Pays for Freight Damage?🛡️ Carrier Vetting Prevents Costly ProblemsSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

An $86M verdict against a carrier despite no negligence finding kicks off a look at today's upside-down insurance and legal landscape for freight brokers. We cover practical fixes: clean email habits (load numbers in subject lines, single threads, less CC clutter), inbox rules for small brokerages, and using your TMS as the single source of truth. We also dig into data quality (like accurate cargo value) as the root of many claims and billing issues, plus coaching tips and AI tools for taming messy email trails. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🛡️ Why use Highway? 🎯 Best shipper prospecting software  🚐 Finding box trucks and cargo vansSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

What makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean being productive, and how realistic benchmarks, incentives, and feedback can drive better performance. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🛡️ Responding to Highway insights⚖️ Is double brokering illegal and how to stop it🚛 Older engines in newer trucksSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways.We break down how asking better questions, simplifying challenges, and testing different approaches can help brokers avoid analysis paralysis and get better results. Along the way, we share real-world examples involving tough loads, carrier sales, credit decisions, new technology, and value-added service.This is a practical mindset episode for anyone looking to improve at logistics, sales, carrier sourcing, and customer service. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

📩 What to do after quote silence💰 How are freight brokerages valued?👥 Is assistant commission sharing standard?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve reporting, summarize claims, support prospecting, search contracts and training materials, and reduce software costs—plus where AI-driven TMS and CRM tools are headed next. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🚛 Best load board for dry vans?📸 Share freight details before booking?👀 Blind shipments: scam or legit?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more effectively in the spot market. We also cover deadheading, spot market dynamics, posting loads the right way, and creative ways to turn better carrier sourcing into better margins. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Should brokers post rates or leave them off?💰 Why can brokers profit while carriers struggle?🛠️ Why do new broker want to see inspections for a carrier?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from prospecting, make more effective cold calls, and focus on the activity that actually creates momentum.We also cover the real math behind cold calling, what makes a shipper worth pursuing, why quality matters more than volume, and how to build better lead lists using niche thinking, sales tools, directories, and AI as a starting point. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💼 Starting a freight brokerage without experience in 2026📞 Cold calling without direct carrier relationships🚛 Handling forklift damage to your box truckSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, cargo insurance, reefer issues, USDA inspections, carrier cooperation, and the practical steps brokers can take to prevent small mistakes from turning into expensive disputes. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🏗️ Pricing steel coil loads and accounting for added challenges🚛 Fair owner-operator splits, insurance, and operating under your MC📞 Overcoming the “customer-routed” or “vendor-routed” objectionSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correctable versus grounds for immediate termination. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚠️ Handling carrier threats professionally✅ Building defensible carrier vetting📈 Responding to rising rate pushbackSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash flow, hiring, compensation models, and the money decisions that help brokerages survive rate swings and grow profitably. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Why brokers hide commodity details from new carriers⚠️ What brokers fear most with new MCs📋 Can brokers verify cargo exclusions before onboarding carriers?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

DOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break down what those out-of-service numbers really mean, how broker liability and negligent hiring are evolving after recent court rulings, and why your carrier vetting process needs to be practical, documented, and built around the data brokers actually have access to.We also cover how to interpret CSA scores, where carrier vetting tools like Highway and RMIS help or fall short, and how to build a scalable compliance workflow that protects your brokerage without slowing down good carriers. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📈 Are shippers absorbing higher freight rates?📞 When brokers ghost detention rate updates📞 Five-month broker wants honest progress gut checkSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

The Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and what “reasonable care” really means. We sit down with Danielle Spinelli from GenLogs to break down the ruling, the limits of carrier safety data, and why brokers need a documented, provable carrier vetting process before claims, insurers, shippers, and regulators start asking harder questions. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📄 Starting A Brokerage + Factoring Questions🚛 Handling Carrier Deadhead Pay Requests🤖 Using AI To Automate Brokerage OperationsSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Most freight insurance problems start long before a claim ever happens. In this episode, we break down contingent cargo insurance, coverage gaps, excluded commodities, theft claims, and why many brokers and carriers misunderstand what’s actually protected when freight moves. We also cover practical risk management strategies for verifying coverage, handling high-value freight, and avoiding costly surprises when a shipment goes sideways. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🚛 Carrier Breakdown Payment Dispute🏢 Selling An Inactive Trucking Authority📉 Broker Lowered Rate After AgreementSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing service.We also look ahead at the future of AI in freight brokerage, including data ownership, vendor lock-in, and why smaller brokerages that start building now may have the biggest advantage. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:🤝 Co-brokering with different factoring companies: possible?⚠️ FreightGuard report removal help needed📡 Carrier frustrated with tracking, communication overloadSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and service.At the end of the day, pay for the right carrier, manage risk proactively, and avoid cutting corners that turn small issues into expensive problems. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in your TMSSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership.We break down how to build processes, avoid common hiring mistakes, and stop being the bottleneck so your business can actually grow. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💰 Carrier rates, margins, shipper pricing basics⏱️ Handling unexpected 24-hour trailer drops🔍 Alternatives to Highway for carrier vettingSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vulnerabilities.From rate con fraud to ELD manipulation, we cover how these schemes work and share practical broker SOPs and vetting strategies to catch red flags early and protect your business. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of being a 1099 agent and what separates brokers who thrive from those who burn out. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⚖️ Fining Carriers The Right Way vs Wrong Way🚛 Dispatch Services: Pros & Cons🌴 Florida Peak Season StrategySupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Most brokers don’t stall because they can’t sell—they stall because they’re stuck doing ops and don’t know how to train help without losing quality. This episode breaks down how to hire and train a dispatcher so you can scale without burnout.We also cover the current market—tight capacity, rising rates, and spot vs. contract tension—and walk through a practical dispatcher workflow, carrier sourcing, and negotiation tactics that actually work in today’s environment. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💸 Getting Paid via Cash App? Is it normal or a red flag for carriers?📊 Best Way to Find Loads? Are load boards enough or is there a better strategy?⚖️ Broker Bankruptcy? File on the bond only or use a collection agency too?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

“Integrated” freight software isn’t always as seamless as it sounds. We break down where TMS integrations fall short—and how those gaps can lead to stolen loads, compliance misses, or hidden service issues.We cover what to ask about carrier vetting tools, why timing and visibility matter, and how terms like API vs. webhook impact real-time data. Bottom line: messy data doesn’t get fixed by better tech or AI—it just scales the problem. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:💳 Best factoring companies and typical freight broker factoring rates⛽ What happens to fuel surcharges when diesel prices rise⚖️ Why shipment weight matters so much to motor carriersSupport Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

A single freight claim can wipe out a month of profit if the basics aren’t handled right. In this episode, we break down why claims spiral—unclear ownership, weak documentation, missing PODs, and insurance blind spots—and share real examples of where things went wrong and how to prevent them.We also cover the key checkpoints at pickup and delivery, how FOB terms affect responsibility, and why relying on contingent cargo or reefer breakdown coverage can backfire. The solution: tighter carrier vetting, clearer rate confirmations, and a solid claims playbook to protect your margins. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:⏰ Shipper delay until night — driver left. Is TONU owed?📅 Broker changed appointment mid-load — who owes detention?💸 $400 for 1,200 miles with driver assist — fair?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transparently, and building real personal connections, brokers can create long-term relationships and a healthier sales pipeline. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss:📦 Contracted lanes worth it in today’s freight market?📈 Cheap freight ending — raise rates and reset expectations🏢 Using spouse’s authority vs getting your own MC?Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here

Freight is tightening for real reasons as enforcement and compliance crackdowns pull trucks out of circulation and spot rates start outrunning contract freight. We talk about balancing strong carrier vetting with practical flexibility, and why automation still needs human judgment when capacity gets tight. We also break down how to reset shipper pricing using real market data and a simple “What, So What, What Now” discussion, plus practical ways to win more freight through better execution and smarter prospecting. Support Our Sponsors:Togo: Click HereOperFi: Click HereQuikSkope - Get a Free Trial: Click HereDAT One - Brokers & Carriers: Click Here to get 10% off your first year!DAT Outgo Factoring for Carriers: Click HereAscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days!Recommended Products: Click HereFreight Broker Basics Course: Click HereJoin Our Facebook Group: Click HereCheck out all of our content online: Click Here