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Get a clu - stories of business - by Caroline

by Caroline-Lucie Ulbrich

Welcome to "get a clu- stories of business". My name is Caroline, and I am a change management expert. In this podcast, I reflect on change tools, transformation journeys and frameworks. Drawing on my experience having served public and private sector clients, I illuminate how to achieve change success and which roadblocks to circumvent.

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Episodes

  1. The Hong Kong experiment: exploring competing commitments in real life

    In this episode, I reflect on my personal journey with the competing commitments framework and its surprising connection to Hong Kong. Despite a strong desire to move to this vibrant city, hidden inner barriers held me back—something I only realized later through my work on competing commitments.…

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  2. From survey to success: mastering organizational culture

    In this episode, I share how to build a practical cultural assessment framework. Inspired by a friend’s journey as the new Head of Culture Change at a large corporation, I explain how to capture an organization’s culture with qualitative and quantitative tools. From surveys and focus groups to...

  3. Feeling lost? Create a (transformation) map.

    Feeling lost in your career or organizational transformation? Don't worry, you're not alone—and it's actually a good thing! This episode helps you turn feelings of uncertainty into a powerful journey of self-discovery and growth. In this episode, I explore how to create a plan map to guide you...

  4. What is your work MO (modus operandi)?

    A modus operandi refers to your habits and ways of working. I love a good abbreviation and like to casually drop the reference to the "MO" in a conversation. Taking stock of your work MO is crucial as it might help you unearth work behavior blind spots. Once you have defined your MO, you can ask...

  5. Networking within the organization: good or bad?

    I enjoy networking for professional purposes. I like it so much that I created an online course pertaining to the subject. Based on many conversations I had with peers about this form of outreach, I know it doesn't come naturally to most. When you serve an organization, networking with your...

  6. Grandes dames of the corporation

    At one particular corporation I served, the Head of Global Corporate Governance interrupted me during a meeting. She asked me who I was. I kept my cool, smiled and introduced myself, informing her I was a member of the consulting team she had hired. She chuckled and made a joke. The meeting...

  7. There is an AI for that

    As a solopreneur, I rely on tools to make my life more efficient. I use scheduling toosl, newsletter tools or CRM (customer relationship management) databases. AI? Not so much. For the longest time, I was sceptical. What if I use ChatGPT and that all other users have access to its formidable...

  8. Wizard CEOs - magic at the corporation

    Wizard CEOs ... are creative and know how to delegate. They create magic, they conjure up visions. What is so special about them? They really the employees, engage them in co-creation process and enable everyone to ... DREAM BIG! I talk about my experience having served one of these rare leaders…

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  9. Get the transformation right - ace your first 30 days on the job

    When you have run several change projects, tackling your to-do list during the first 30 days is intuitive. You know what you have to do: 1) Reverse-engineer the project. 2) Map your stakeholders. 3) Come up with a customized communication strategy 4) Unearthing quick wins 5) Identifying…

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  10. Work buddies - friendships for a season?

    The saying goes "Friends for a reason, friends for a season, friends for life". Are your work buddies friends for a season only? What are the benefits of befriending your colleagues? I reflect on instances in my career when my work buddies helped me navigate challenging corporate environments. If...

  11. BP shouldn't have to spill coffee for a failure culture to emerge

    A clip on YouTube called "BP spills coffee" refers to the Deepwater Horizon oil spill in 2010, one of the biggest environmental disasters of the Petroleum industry. In the clip, managers first try to downplay the incident, then come up with remedies to address it. A failure culture - "fessing up…

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  12. Sounding boards - the gift that keeps on giving

    Unlike corporate espionage, sounding boards provide you with intel you desire. These panels consists of members of the organization whom you can ask any and all questions regarding the transformation endeavor. Are the company calls too long? Do employees like where we are headed? - These are just…

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  13. Who says informational interviews are for career matters only?

    I have changed jobs often. At one moment, I turned to informational interviews to ensure I was a good fit with the company. I started engaging in a structured dialogue with employees of the organizations I enjoyed. The beauty of such an approach is that you collect intel without any pressure...

  14. Future-self the organization NOW

    Courtesy of a coaching class I completed in 2023, I learned how to ask coachees what their future, 2.0 version, would advise them to do to get slimmer, run a marathon, find a partner. To me, imagining a future self is so powerful that I wish this method would be used in the organizational...

  15. Borrow from startups and marketing, create change customer personas

    Customer personas are often generated once market research and qualitative interviews have been conducted. By taking a more detailed look at a customer’s pain points, consumption habits and preferences, startup teams internalize client-centricity early on. Who says they can't be a pillar of the...

  16. Creativity and innovation: should you fold origami dinosaurs at work?

    Creativity is important, yet an elusive concept. A former creative kid, I often felt like I had lost my creativity in corporate settings. Professor Teresa Amabile refers to this phenomenon in her 1998 classic article "How to kill creativity". She identified closed organizational cultures,...

  17. Organizational culture, Edgar H. Schein and carnivorous plants

    The late professor Edgar H Schein was a creative thinker and professor at MIT. He developed the model of organizational culture. In my view, the model is brilliant. It focuses on three layers: basic assumptions, values. and artefacts and creations. you can run a workshop to map the existing and...

  18. How talking to a stranger on the plane led me to write a change book

    I met a stranger on the plane in October (2023). We swapped life stories and he encouraged me to write a manuscript describing my change management experience and life experience. So I did! This podcast illustrates what it takes to write a book, drawing on previously published content, and...

  19. Middle managers are sandwich kids

    I am the younger sister of an older brother. Now that has prepared me quite well for navigating a male-dominated world. When there are more than two siblings, the dynamics change. The kid in the middle is sandwiched in between the older sibling and the younger child. In my view, middle managers…

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  20. Stakeholder management: A strategy game that never gets old

    If you don't inventorize and manage your stakeholders, you are at a loss! That's why this episode is dedicated to taking stock of your internal clients and navigating them. It doesn't matter whether you are addressing the board or manufacturing employees: Keep them engaged and cater to their...

  21. Change at the personal level: review your professional identity

    Most professionals are not aware of their professional identity - the combination of motives, values, beliefs, and personal experience that makes YOU you at work. The moment you change careers, you are in transition. Your professional identity changes and clinging to your old one will only...

  22. Behavior-modeling - lessons from nobel peace price winner Muhammad Yun

    In 2007, I helped organize international policy dialogues. The German government held the EU presidency and hosted G8 meetings. A double whammy in a positive sense. As part of my role, I observed Muhammad Yunus display exemplary acts of kindness. The founder of Grameen bank and nobel peace price...

  23. How a telecommunications rep reminded me of sales etiquette

    An encounter with a telecommunications representative this week reminded of me sales dos and don'ts. Being confronted with a professional who had clearly not being exposed to any sort of sales and customer management training led me to reminiscence. Back in 2007 and 2008, I worked for the…

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  24. Napoléon B.: the case for legacy thinking at org and personal levels

    I was in Paris and noticed a poster featuring the former French emperor Napoléon Bonaparte. His legacy is both negative and positive (including over 6 million Europeans casualties). The "enlightened despot" is known for having introduced French civil law and access to school education for…

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  25. Competing commitments - unearthing why professionals don't change

    The "competing commitments" concept was first made popular by Harvard Business school professors Robert Keagan and Lisa Lahey. It illustrates why members of an organization pledge a goal, and then engage in behaviors that are detrimental to their behavior. It explains which competing worldviews…

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  26. Plan your company-wide transformation like a K-drama plot

    K-dramas are a worldwide phenomenon. K-drama stands for Korean drama and refers to TV shows originating in South Korea. You might be familiar with hits such as Squid game (2021, 2023). K-dramas are so successful that Netflix earmarked USD 2.5 billion in 2023 for the genre. High production quality...

  27. The valley of tears - Elisabeth Kübler-Ross' change curve

    Swiss-American psychiatrist Kübler-Ross created the grief curve in 1969. It captures the five stages of loss and which types of emotions mourners experience. This framework was so potent that it's widely used as the change curve as well. Discussing the change curve and admitting one's emotions...

  28. Capacity-building during a change project - essential skills transfer

    Upskilling is a word I first came across when I worked in London in 2009 for a company that has since been acquired by Garner. It's a fancy way of conveying that you as a change manager teach other professionals a skill while implementing the transformation. Based on my experience, running aPMO...

  29. Girlboss community lessons for bottom-up transformations

    Sophia Amoruso did it again - after the demise of clothing empire NastyGal, she created the online/ offline community Girlboss for entrepreneurial women. I was lucky enough to attend the Girlboss rally in June 2019 in Los Angeles. I found myself in the middle of a "vie en rose" dream come true at...

  30. Let's treat employees like clients in a transformation universe

    I completed two accelerator programs for startups. Accelerators are like mini-MBAs for founders. I was continuously reminded that customer is king. Customer development is taken seriously in startups. You ask your client questions to hone in on their pain points, and request feedback whether your...

  31. Herding cats - what to do when employees resist the change

    Don't you just love the expression "herding cats"? I do. Cats do as they please. They are their own person. So are members of an organization who resist a transformation. I can relate. As an employee, I have certainly been a rebel. What can you as a change manager do to get this group on your…

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  32. Being the modern Jeanne d'Arc of change

    Jeanne d'Arc is known as the 15th century warrior who supported Charles VII during the war of 100 years against the English. She rallied the troops and lifted the siege of Orléans. As much as her military wins and her whole demeanor are admirable, I warn against exhausting oneself like Jeanne…

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  33. Unsconscious organizational culture, startups and scaling

    As management thinker Peter Drucker famously said: "Culture eats strategy for breakfast". When startups scale, they have to organizational address culture. But how do startup founders - often unaware of the informal culture that rules and how their professional identity impacts it - become...

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ABOUT THIS SHOW

Welcome to "get a clu- stories of business". My name is Caroline, and I am a change management expert. In this podcast, I reflect on change tools, transformation journeys and frameworks. Drawing on my experience having served public and private sector clients, I illuminate how to achieve change success and which roadblocks to circumvent.

HOSTED BY

Caroline-Lucie Ulbrich

Frequently Asked Questions

How many episodes does Get a clu - stories of business - by Caroline have?

Get a clu - stories of business - by Caroline currently has 33 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Get a clu - stories of business - by Caroline about?

Welcome to "get a clu- stories of business". My name is Caroline, and I am a change management expert. In this podcast, I reflect on change tools, transformation journeys and frameworks. Drawing on my experience having served public and private sector clients, I illuminate how to achieve change...

How often does Get a clu - stories of business - by Caroline release new episodes?

Get a clu - stories of business - by Caroline has 33 episodes. Check the episode list to see recent publication dates and frequency.

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Who hosts Get a clu - stories of business - by Caroline?

Get a clu - stories of business - by Caroline is created and hosted by Caroline-Lucie Ulbrich.
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