Healthcare Marketing Underground

PODCAST · business

Healthcare Marketing Underground

The Healthcare Marketing Underground is ReviveHealth's weekly podcast. It's where we riff and rant on hot topics in healthcare marketing. From ROI to content marketing to healthcare reform, we hit it all – but not without derailing into randomness. Join us won't you?

  1. 301

    #285 "Pokémon Yo and the Battle of the Platforms"

    Media, media, content, and more media. With 2016's SHSMD Connections in the books, Chris Bevolo and our own Kriste Goad are joined by special guest Vivian Schiller, editor-in-chief and head of Weber Shandwick’s Mediaco practice. The trio unpacks and explores a presentation Vivian gave during SHSMD — media, content, and the importance of omni-channel storytelling. Chris reveals the Chicago restaurant with a view that is sure to make you scream “Holy Buckets!” Find out why Vivian thinks the power has shifted from the publisher to the platform in parallel with the rise of mobile. Which sources do Chris, Kriste, and Vivian trust most when it comes to content? Tune in to find out. http://mediaco.webershandwick.com

  2. 300

    #284 “Andy Griffith and the Opera”

    It wasn't just a one-time fluke — the Healthcare Marketing Underground really has returned with another special guest. Chris Bevolo is joined by Jill Austin, chief marketing officer at Vanderbilt University Medical Center, to preview their upcoming SHSMD Connections speaking session. The duo dives deep into the change healthcare organizations are experiencing through the lens of Jill's experience at VUMC. In 2015, what began as an intense three-day visioning process turned into a year-long effort to reengineer the organization’s entire approach to marketing communications. Over the course of a year, the team continued to reconstruct their approach to marketing — evaluating and evolving their department structure, professional development program, and marketing plan. Listen in as we reveal Jill's link to Andy Griffith and learn about her background in classical vocal music. Show Links SHSMD Session — Reengineering Marketing for the New Healthcare World Blog — Healthcare Marketers — It's Time for a New Rallying Cry ReviveHealth at SHSMD Connections

  3. 299

    #283 "SHSMD Heavy"

    After an eight-month hiatus, the Healthcare Marketing Underground is back! Join Chris Bevolo, Chris Boyer, and special guest Lindsay Resnick (who recently joined ReviveHealth) for a special SHSMD edition of the podcast. You'll hear more about Lindsay's background before the gang dives deep into 2016's SHSMD Connections — tips and tricks for attendees on how to get the most out of the conference. Plus, find out which word the team designates as the "hipster beard" of healthcare marketing terms. SPOILER ALERT: If you watch HBO's "The Night Of," there's a major spoiler around the 32-minute mark. Show Links Resnick's SHSMD Session | Going All The Way: Health Systems as Health Insurers Bevolo's SHSMD Session | Reengineering Marketing for the New Healthcare World Bevolo's Reengineering Blog | Healthcare Marketers — It's Time for a New Rallying Cry Roger Jansen's SHSMD Session (Sponsored by ReviveHealth) | Developing an Ecosystem of Health

  4. 298

    #282 Pharma Bro!

    Join Chris Bevolo, Chris Boyer, and Dana Weymouth for an end of the year special of the Healthcare Marketing Underground podcast. The gang takes a look at Google Zeitgeist, explores healthcare trends from 2015, and makes predictions for the biggest television show of 2016. Tune in for this special edition episode! http://www.modernhealthcare.com/article/20151219/MAGAZINE/312199988 https://www.google.com/trends/topcharts#date=2015&geo=US&cid

  5. 297

    #281 "State of Denial"

    Join Chris Bevolo, Chris Boyer, and Dana Weymouth for a Christmas Special as they come to you from states of Denial, Delusion, and Confusion. In this episode, the trio covers the advance of facial-recognition technology in advertising, how worried we should be about artificial intelligence, and the age-old debate of whether American Christmas ads possess an emotional dissonance their U.K. counterparts lack. All this and more! http://www.theatlantic.com/entertainment/archive/2015/09/when-ads-start-watching-you-back/408076/ http://www.adweek.com/news/advertising-branding/why-arent-christmas-ads-big-deal-us-they-are-uk-168273 https://www.youtube.com/watch?v=60kn1weBK8M

  6. 296

    #280 A Charlie Brown Thanksgiving

    On this week’s Healthcare Marketing Underground podcast, Chris Bevolo and Chris Boyer dive into the stuffin’ of how establishing the success of your marketing campaign based solely on media impressions isn’t always gravy. In Bevolo’s recent blog post, he discusses the shift from impression based marketing benchmarks to data-driven analytics and how this change affects marketers across the board. Touching on an outside blog post sent through our internal grapevine, the duo analyzes the 'Advertising Bubble’. Hit play to find out what could make it POP! http://blog.thinkrevivehealth.com/newsroom/channel-agnostic-strategies-for-healthcare-marketers http://idlewords.com/2015/11/the_advertising_bubble.htm http://www.thinkrevivehealth.com/events/2016joepublicretreat

  7. 295

    #279 Talking Turkey about Personalized Marketing

    This week, Chris Boyer is joined by Jared Usrey, Creative Technologist, and Libby Werner, Account Supervisor, at ReviveHealth to discuss some of the latest trends in digital and personalized marketing. From the lack of trust that consumers have in sharing health data with Apple and Google, to patients not having a problem merging their social media accounts with their medical records, it’s clear that the marketing landscape is changing dramatically. Libby, Jared and Chris analyze the challenges from both a patient and a healthcare professional angle. They end the podcast with a discussion of their favorite Thanksgiving dish. A must listen! Joe Public Retreat: www.joepublicretreat.com Tech Companies are Not to Be Trusted with Health Data: http://www.technologyreview.com/news/543536/tech-companies-are-not-trusted-with-health-data/ Leveraging Twitter For Insights on Patient Experience: http://healthleadersmedia.com/content/MAR-322368/Leveraging-Twitter-for-Insights-on-Patient-Experience Patients OK linking social media to their EMR: http://www.reuters.com/article/2015/11/03/us-health-records-social-media-idUSKCN0SS22O20151103#EO1iTGztC59i0EDU.97

  8. 294

    #278 "Take a Survey"

    In a moment of self-realization, Chris Bevolo kicks off the podcast this week revealing his different online and offline buying behaviors. Joined by Jackie Olson, and first-time guest Amy Negrete, vice president of content strategy at ReviveHealth, the topic of conversation centers on “What a Great Digital Customer Experience Actually Looks Like” from the Harvard Business Review. The trio dives into the disconnect between what retailers offer in the digital versus the physical space, and ultimately what the consumer is looking for when integrating the two. How can this hot topic be applied to consumerism in healthcare and how can the healthcare sphere work to pioneer this divide? Fill out the survey at the end of your receipt to find out. Just kidding, all you have to do is hit play! https://hbr.org/2015/11/what-a-great-digital-customer-experience-actually-looks-like http://www.thinkrevivehealth.com/events/2016joepublicretreat

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    #277 "Silverback Gorilla"

    Say cheese! Coming to you this week from the Healthcare Marketing Underground, Chris Bevolo is joined by Valence Health co-founder and Chief Strategy Officer, Phil Kamp. The duo dives right into a captivating conversation touching on the new waves hitting the healthcare world. Getting into the nitty-gritty of everything from provider sponsored health plans to value-based care, the discussion covers everything need-to-know for some of healthcare's hottest topics. So what should your next move be as a key player in your hospitals move to the nuance of healthcare coming into 2016? Phil Kamp has your answers, you just need to hit play to find out. http://valencehealth.com/buildingapshp http://www.thinkrevivehealth.com/events/2016joepublicretreat?utm_campaign=16-2-HHS-EV-Joe%20Public%20Retreat&utm_source=Website%20Flag

  10. 292

    #276 "Midwest is Best"

    Chris Boyer is joined by Jackie Olson and special guest Ashley Merchant on the podcast this week. With snow flurries falling, the team rolls right into their discussion of consumerism and convenience and what it means for the future of healthcare as we know it. From Boyer’s recent blog post to his speaking engagement at the Annual Thought Leadership in Access Symposium (ATLAS) hear what the team has to say about this hot topic. How informed is the patient in their healthcare decision-making? Bottom line, is convenience key for the patient? Are the infamous top searches in trusty ole Google making the right decisions for the patient? What about this #OptOutside madness REI is initiating? Plug in and find out! Oh, and don’t miss out on your opportunity to attend our Joe Public Retreat in February 2016 … Sign up now! Quick links discussed on this week's podcast: http://blog.thinkrevivehealth.com/newsroom/does-the-patient-know-best http://www.kyruus.com/consumerbehavior https://frightgeist.withgoogle.com/

  11. 291

    #275 "Good Times"

    Spoiler alert! Stranger danger! This week Chris Boyer and Chris Bevolo discuss the potential dicey situation that is digital marketing. Piggybacking off of Chris Bevolo’s latest blog post, the pair talks everything from what it takes to play with the big digital dogs to “bad” impressions. They aren't talking about the lack of eye contact, weak handshake type of bad impression. Is your brand utilizing the most proactive strategy in the world of digital or dabbling in the danger zone? Listen to find out! http://blog.thinkrevivehealth.com/newsroom/dangers-of-digital-marketing?utm_source=hs_email&utm_medium=email&utm_content=23070547&_hsenc=p2ANqtz-9HHtfDdolVZ1GrQWSXFt0CyOSFYnFCA-KfkXHqWqIp0OKPtuO5I34CDO4C3pYjKMQj34R-HtowgZTZuvQJq4dXG_r1rA&_hsmi=23070547 Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  12. 290

    #274 Glistening Hotdogs

    Chicklet? Gobbler? Turklet? What do you call a baby turkey? Oddly enough, in this week’s Healthcare Marketing Underground podcast our team searches for the answer. Back on track… Chris Bevelo and Chris Boyer are joined by Jackie Olson where they recap SHSMD 2015. Chris2 dive into their takeaways from this year’s SHSMD. Where they heard from a plethora of industry leaders and influencers including thee Kevin O’Leary from the infamous Shark Tank. The discussion progresses as the team delves into Boyer’s most recent blog post on why your website is the real MVP on your team. Is your website performing to the best of its ability? Did SHSMD 2015 "make the grade?" And why won’t Bevolo ever be able to use the word "glistening" again? Tune in to find out. http://blog.thinkrevivehealth.com/newsroom/your-website-is-your-most-valuable-employee

  13. 289

    #273 "It just drives me crazy!"

    This week Chris Bevolo and Chris Boyer are joined by special guest Julie Yoo, Kyruus co-founder and chief product officer. This trio kicks off the conversation by diving into the details surrounding Kyruus’ second Annual Thought Leadership on Access Symposium (ATLAS). Focusing on hot topics such as clinical impact of patient access, along with operational and financial facets of how healthcare organizations can improve their patient experience. Boyer continues the conversation noting that he will be speaking at ATLAS on consumerism and how it continues to affect healthcare organizations. It’s no secret that access to the World Wide Web has changed the way patients attempt to find the care they need. What’s the best way to break that barrier and provide the access and care your patients are searching for? Tune in to find out! http://www.atlasconference.com/about-atlas.html

  14. 288

    #272 "The Phoenix"

    Chris Bevolo is joined this week by Dana Weymouth and our own Kate Caverno, senior account executive, and design intern Megan Shricel. After revealing the ingredients in ReviveHealth's custom cocktail, The Phoenix, the conversation turns to talking savvy shoppers and the myth of the ‘macho man’ in today’s healthcare world. The quad delves into how today’s society tends to be rather picky and choosey about the benefits and services they receive from healthcare providers while also debating who’s making these decisions at the end of the day. The discussion kicks off with a focus on how mainstream media is quick to take hot topics in healthcare and share them with the masses. Tune in to hear what they have to say about the glorified "history-making" topic referred to as consumerism, more specifically, patient consumerism, and what it means to us. The Transition From Sick Care To Well Care And The Rise Of The Patient-Consumer http://techcrunch.com/2015/09/29/the-transition-from-sick-care-to-well-care-and-the-rise-of-the-patient-consumer/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  15. 287

    #271 "Apples"

    Welcome to the Healthcare Marketing Underground podcast for the week of September 27th 2015. This is episode #271, and I’m.... A forum for riffing and ranting on hot or important healthcare marketing topics, trends and ideas, with a whole lot of other noise thrown in. 
Attendees: Chris Bevolo, Chris Boyer, Dana Weymouth and Jared Usery Updates: Upcoming Speaking Events October 2, 2015 Utah Health Association Fall Leadership Conference, Park City, Utah (Chris Boyer speaking) October 7-9, 2015 Arkansas Health Association Annual Meeting in Little Rock, AR (Chris Bevolo speaking) October 13 - 15, 2015 Senior Care Marketing Sales Summit in Chicago, IL (Chris Boyer speaking) October 29, 2015 Modern Healthcare: Annual Strategic Marketing Conference in Chicago, IL (Chris Bevolo speaking) November 11, 2015 Healthcare Internet Conference in Orlando, FL (Chris Bevolo speaking) November 9 - 11, 2015 The Summit by ReviveHealth in Laguna Beach, CA Enabling of Ad Blocking in Apple’s iOS 9 Prompts Backlash http://www.nytimes.com/2015/09/19/technology/apple-ios-9s-enabling-of-ad-blocking-prompts-backlash.html?hp&action=click&pgtype=Homepage&module=second-column-region&region=top-news&WT.nav=top-news&_r=1 Teaming up: The symbiotic relationship between sports and healthcare http://www.beckershospitalreview.com/hospital-management-administration/teaming-up-the-symbiotic-relationship-between-sports-and-healthcare.html Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  16. 286

    #270 #JoePublicRetreat

    Where can you find adult coloring, yoga, champagne, and even impromptu opera? Escaping to The Ritz-Carlton Half Moon Bay, Chris Bevolo, Chris Boyer, and Jessica Blackburn recap this and more from the 2015 Joe Public retreat. This week they share insights on such trending topics as personalized marketing, marketing team structure, and digital strategy pulled straight from the retreat, where 17 hospital and health system marketing leaders began their journey to healthcare marketing transformation. The Joe Public retreat’s one-of-a-kind experience sparked conversation among marketing leaders as they collaborated on some of the biggest challenges they currently face. Listen in to learn how you can be a change driver for your organization. Upcoming Speaking Events October 2, 2015 Utah Health Association Fall Leadership Conference, Park City, Utah (Chris Boyer speaking) October 7-9, 2015 Arkansas Health Association Annual Meeting in Little Rock, AR (Chris Bevolo speaking) October 13 - 15, 2015 Senior Care Marketing Sales Summit in Chicago, IL (Chris Boyer speaking) October 29, 2015 Modern Healthcare: Annual Strategic Marketing Conference in Chicago, IL (Chris Bevolo speaking) November 11, 2015 Healthcare Internet Conference in Orlando, FL (Chris Bevolo speaking) November 9 - 11, 2015 The Summit by ReviveHealth in Laguna Beach, CA Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  17. 285

    #269 Goofus and Gallant Take on Healthcare Advertising

    This week's podcast kicks off with a lot of background noise (was that the Jolly Green Giant?) and talk of all things fried at the Minnesota State Fair. As always, Chris Bevolo, Chris Boyer, and this week's third man, Dana Weymouth, segue into trending topics in healthcare marketing. Taking a Goofus and Gallant approach (anyone remember Highlights magazine?), they dissect two healthcare marketing blog posts, one of which makes a strong case for traditional advertising while the other focuses on the relevance of wearables. The trio argues that you can’t compare hospitals to consumer products like Apple, and no amount of advertising or content will motivate people about their health decisions if it's irrelevant to their real lives. Will the combination of personalized marketing and health wearables allow marketers to deliver more relevant content and influence healthcare consumer brand loyalty? Tune in to find out. http://marketingyourhospital.com/2015/06/01/traditional-advertising-or-digital-to-market-your-hospital-yes/ http://www.mmm-online.com/campaigns/what-wearables-can-deliver-for-marketers/article/435021/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  18. 284

    #268 "Are you a Wino?"

    Title: “Are you a Wino?” This week Chris Bevolo is joined by Chris Boyer and Jackie Olson. Their conversation begins with a myriad of topics including foodies, winos, and DJ’s. Then the conversation turns to content marketing in healthcare, as they feel like they board a time machine to review an article that claims brand journalism and wellness content are new publishing trends for hospitals (spoiler alert: they aren’t). They dive further into the importance of developing content for local health system news stories rather then just the “Meatless Monday” generic health information. Lastly, they touch on how the US Healthcare system ranks against other countries (spoiler alert: NOT dead last). http://info.thinkrevivehealth.com/pm http://www.hhnmag.com/Magazine/2015/Aug/IB_news_site_hospitals#.VdNlUrVi95k.twitter http://www.forbes.com/sites/danmunro/2014/06/16/u-s-healthcare-ranked-dead-last-compared-to-10-other-countries/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  19. 283

    #267-“Dating Naked?"

    This week Chris Boyer hosts and is joined by Jackie Olson and Special Nashville Guest, Malea Barron (she meant Reising). They tackle a complex subject of hospital charity work and bad debt which goes deeper into the definition of not for profit and for profit hospitals. Malea gives great insight into how hospital finances work from the research done by University of San Fransisco. Chris highlights the shocking results that for profit hospitals charity care numbers are higher then not for profit hospitals. The crew also has enough time to talk about mobile advertising and of course Malea’s favorite TV Shows. Not-For-Profit Hospitals May Not Trump For-Profits in Providing Uncompensated Care http://www.ucsf.edu/news/2015/08/131191/not-profit-hospitals-may-not-trump-profits-providing-uncompensated-care While not-for-profit hospitals receive substantial tax benefits, some do not provide free or subsidized care for a higher percentage of patients living in poverty than their for-profit counterparts, according to a study of California medical centers. That is because eligibility criteria for tax-exempt status are ambiguous and there are no minimum requirements for hospitals’ financial assistance programs, say the researchers of the study published Aug. 3 in Health Affairs. New York Times Plans to Make Its Mobile Ads More Native, Less Interruptive "Mobile advertising as a whole is just fairly crappy," said Sebastian Tomich, The New York Times senior VP of advertising and innovation. Mr. Tomich isn't saying anything controversial. Most people seem to agree that those thin horizontal banners pinned to the bottom of publishers' mobile sites haven't won many fans. Neither have the full-screen interstitial ads that can overtake a smartphone's screen while swiping between articles on many publishers' mobile sites, including the Times'. So the Times is doing away with them. http://adage.com/article/media/york-times-plans-add-mobile-native-ads-september/299814/ 7 Points to Consider When Your Brand Gets Involved in Social Issues http://www.prnewsonline.com/water-cooler/2015/08/04/7-points-to-consider-when-your-brand-gets-involved-in-social-issues/?hq_e=el&hq_m=3127018&hq_l=9&hq_v=99c7312e2e On June 26, 2015, major companies including Google, Tide, Coca Cola, Uber and Jet Blue found creative ways to announce their support for the Supreme Court’s decision to legalize same-sex marriage. Ben and Jerry’s even temporarily renamed its chocolate chip cookie dough ice cream flavor – now “I Dough, I Dough” – to commemorate the occasion. Showing support for a cause you care about can be a great public relations tool to engage audiences and celebrate your brand. But it doesn’t come without risk. Here are some things to consider if you’re trying to decide whether or not to take a stand Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Boyer @chrisboyer Linked in: Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  20. 282

    #266 Mobilegeddon!

    This week, Chris Bevolo, Adam Meyer and Chris Boyer deliver a short and simple podcast focused primarily on Chris Boyer’s interview with ehealthcarstrategy.com about the impact of mobile on SEO (search engine optimization). In it, they discuss how hospitals should evolve their websites to adopt a mobile-first strategy, and how Google’s new SEO algorithm is continually evolving to meet the ongoing movement to mobile. Of course, the conversation wavers to briefly address the Cecil the Dentist controversy…but still, this is an enjoyable (and short) techie podcast! Google-geddon: The Preference of Mobile Sites http://ehealthcarestrategy.com/googles-april-21-algorithm-release-and-the-impact-on-mobile-search-an-interview-with-chris-boyer/ 
 2. Dentist Arrows Lion http://www.usatoday.com/story/news/nation-now/2015/07/28/minnesota-dentist-walter-james-palmer-cecil-lion-africa/30785881/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

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    #265 "Rivalry Week"

    This week Chris Bevolo and Chris Boyer are joined by Bethany Doty, Senior Account Executive at ReviveHealth and a long-awaited appearance on the Podcast. Bethany has been a working in the Minnesota office for a few months and has been an active listener. The crew starts the show discussing college and pro rivalries but then launch into a deeper conversations on the recent Payor mergers of Aetna, Cigna and the impact this might have on hospital systems. Based on a series of three blog posts featured on the ReviveHealth blog http://blog.thinkrevivehealth.com/newsroom, the team discusses important takeaways healthcare marketers can take in managed care negotiations. Then they talk through another article on the alarming trend of out-of-network costs for Urgent care visits and price transparency laws throughout the US aimed to help consumers have a better understand of their healthcare bill. Health Plan Consolidation: Case of the Blues http://blog.thinkrevivehealth.com/newsroom/health-plan-consolidation-a-case-of-the-blues Surprise! The Urgent Care Center May Send You A Big Bill — Just Like the ER http://ww2.kqed.org/stateofhealth/2015/07/20/surprise-the-urgent-care-center-may-send-you-a-big-bill-just-like-the-er/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

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    #264 "Human-Centered Innovation"

    This week Chris Boyer, Adam Meyer and Jackie Olson are joined by a very special guest, AJ Montpetit – a fellow podcaster for the Mayo Clinic Center for Innovation. AJ discusses how the Center for Innovation focuses on improving care delivery through human-centered design. In this interesting conversation, they also discuss the upcoming Transform 2015 conference, and upcoming event hosted by the Mayo Clinic that explores how people power health to redefine the dynamics of health and health care. Of course, the conversation ends with a discussion of a recent ad that truly embodies the concept that everybody poops! Podcast at Mayo Clinic Center for Innovation http://blog.centerforinnovation.mayo.edu/blogtag/podcast/ Designing for Better Health (how human design concepts are being applied in healthcare) How to Change Health One Tweet at a Time (social media communications impacting health care)
 Babies' Poop Faces Captured in Glorious Slow Motion in Award-Winning Pampers Ad http://www.adweek.com/adfreak/babies-poop-faces-captured-glorious-slow-motion-award-winning-pampers-ad-165751

  23. 279

    #263 "Hashtags, Gay Marriage and Obamacare"

    This week, it’s just the three of them: Chris Bevolo, Chris Boyer and Adam Meyer and they almost immediately dive into a heavy and opinionated discussion of the two current Supreme court decisions related to Obamacare and Gay Marriage. In between those controversial and heated discussions, they dissect Google’s experimental wrist band for medical information. Guaranteed to be go down in the annals as a must-listen episode, this show is full of heated rants about overused hashtags and the complexity of Apple products. With subsidies protected, hospital leaders see brighter future http://www.modernhealthcare.com/article/20150625/NEWS/150629921?utm_source=modernhealthcare&utm_medium=email&utm_content=20150625-NEWS-150629921&utm_campaign=financedaily Hospital leaders expressed relief and delight Thursday after the U.S. Supreme Court solidified the future of subsidized insurance for low- and middle-income Americans in all 50 states under the Affordable Care Act. The 6-3 ruling in King v. Burwell means that insurance will remain affordable for 6.4 million Americans in 34 states and that hospitals will have a payment source for many previously uninsured patients, though Republicans continue to call for repealing the ACA. “We're just celebrating here today,” said Dr. Richard Gilfillan, CEO of Trinity Health in Livonia, Mich. “In our board meeting, there was just a yahoo, spontaneous shout and glee and then applause.” In a Few Years, the Doctor May Prescribe You a Google Wristband to Call Him in the Morning http://www.huffingtonpost.com/alexander-howard/google-health-wristband_b_7674122.html?utm_hp_ref=technology&ncid=fcbklnkushpmg00000063 Google revealed to Bloomberg News Tuesday that its X division is developing an experimental wrist band with sensors that "can measure pulse, heart rhythm and skin temperature, and also environmental information like light exposure and noise levels." Andy Conrad, the head of the life sciences team at Google, told Bloomberg that the band is intended to be used as a medical device by patients and in clinical trials. If it moves beyond this experimental phase, what ever they eventually call this health band will be a major step beyond the current selection of Android devices into something new. Is Facebook Tracking Data on Users Who Use the Rainbow Profile Image Filter? http://www.socialmediatoday.com/social-networks/adhutchinson/2015-06-30/facebook-tracking-data-users-who-use-rainbow-profile-image Have we become so skeptical? Last Friday, the US Supreme Court ruled that same-sex couples would have the right to marry in all US states, an historic event and a major win for gay rights activists. To help users celebrate the announcement, Facebook unveiled a new option, enabling users to overlay their profile images with the rainbow flag, a symbol for the Pride movement. The option has been taken up by millions of users – as you would no doubt be aware, log onto Facebook or Facebook Messenger and your feeds will be awash with multi-colored images beaming back at you. Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  24. 278

    #262 #normal

    Chris Boyer hosts this week’s podcast and is joined by Adam Meyer, Dana Weymouth and the much-anticipated return of Jackie Olson! We kick off our discussion mentioning the Supreme Court decision on Obamacare, before we launch into an article that states that best brands are like shortcuts for our brains – and good branding appeals to our laziness. After that, we turn our focus once again to Chris’s favorite social media site, Instagram, and what the new upgrade means to brands using Instagram as part of their marketing activities. Great Brands Are Like Shortcuts http://blog.ama.org/great-brands-are-like-shortcuts/ The best brands are like shortcuts for our brains, and if we look at the brain’s wiring, it’s hardly surprising. Brains are, after all, incredible pattern-making machines. Their ability to learn tasks and to perform them almost unconsciously is incredible. Just getting ourselves out of the door in the morning takes thousands of automatic processes. From showering to eating to driving to work, the brain applies millions of learnings, making these tasks seem easy. This also means that our brains are unbelievably lazy. Now don’t panic: It’s actually a good thing. The brain’s laziness has been more than useful and is the reason that we’ve constantly looked to improve things throughout history. Necessity is not the mother of all invention. Laziness is. We did not need remote controls, but they certainly make life easier. You can clearly see that a lazy mindset resulted in its invention: one lazy behind and a mind desperately trying to avoid moving from its position of comfort. That is the miracle of laziness. Instagram now lets you see what’s trending and search for photos by location https://www.washingtonpost.com/blogs/the-switch/wp/2015/06/24/instagram-now-lets-you-see-whats-trending-and-search-for-photos-by-location/?wpisrc=nl_tech&wpmm=1 Instagram hopes two new features will make its service a little easier to use: trending tags and the option to search for photos by location. The updated app, which rolled out to users' phones Tuesday, will let people get a quick look at the hashtags that are shaping the conversation on the service that day. A glance at Tuesday's trending tags, for example, showed that users were posting about "National Pink Day," the video game "Arkham Knight" and "Olympic Day." POURMECOFFEE https://twitter.com/pourmecoffee/status/614076076143329284 Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  25. 277

    #261-“And my toilet is better"

    This week Chris Bevolo, Adam Meyer, and Chris Boyer are joined by a very special guest: Jessica Blackburn, part of the marketing team at ReviveHealth. They launch into an in-depth conversation about personalized marketing, and how organizations are starting to embrace the use of marketing automation and CRM in developing a personal way to engage their audiences. Then, they discuss a variety of methods and practices involved with keeping up-to-date and current – with marketing, as well as other life hacks. In between this all, Chris Bevolo adeptly manages to take care of a crisis at home and teach us about how to parent effectively. Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  26. 276

    #260- “Knowing is half the battle"

    In this week's Healthcare Marketing Underground podcast, Chris Bevolo, Adam Meyer and Chris Boyer are joined by a special West-Coast guest...Elizabeth Musson. The group dives deep into the controversial topic of how Big Data is being used to learn more about consumers, how this knowledge can be used to personalize pricing, and how it might extend into healthcare. Then, the team turns its attention to the new way Instagram is advertising. Is Instagram advertising a game changer for this social media platform? Big data is coming for your purchase history http://www.theguardian.com/commentisfree/2015/may/29/big-data-purchase-history-charge-you-more-money Get Ready for Way More Instagram Ads http://time.com/3906146/instagram-ads/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  27. 275

    #259 Pestle Heavy

    This week Chris Bevolo is back in the hosting seat and joined by Adam Meyer, Chris Boyer and Dana Weymouth. The group dives deep into a Time magazine article that introduces a new rating website that is compared to Yelp. This leads to a discussion about why hospital ratings and reviews are old news and the rationale behind these ratings sites. Then, they focus on the rise of mobile web uses and explain how accessing the internet from a desktop is not on decline but not also not growing. Finally, the guys get into a spirited discussion of personal email inbox management and the (mythical?) state of Inbox Zero. Listen in now! This Website Is Basically Yelp for Hospitals: http://time.com/3891043/yelp-for-hospitals-ratings/ Mobile Isn’t Killing the Desktop Internet: http://blogs.wsj.com/cmo/2015/05/26/mobile-isnt-killing-the-desktop-internet/?utm_content=buffer2c0ae&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer Inbox Zero vs. Inbox 5,000: A Unified Theory:http://www.theatlantic.com/technology/archive/2015/05/why-some-people-cant-stand-having-unread-emails/394031/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  28. 274

    #258-People still use social media?

    In this week’s Healthcare Marketing Underground podcast, Chris Boyer assumes the hosting role for the first time, and is joined by Kriste Goad and Dana Weymouth in a lively discussion. Kriste, Dana and Chris critique the way Amtrak failed to engage with their social media audiences until it was too late and how Plains All American Pipeline neglected social entirely when responding to their oil spill in Santa Barbara. Why do companies of today still neglect using social media as an integral part of their overall communication strategy? Additionally, the team gets into what hospital websites of the future will look like, based on a Wall Street Journal article by Leah Binder of the Leapfrog Group. Relevant links: Crisis communicators skewer Amtrak’s crash response Twitter http://blogs.wsj.com/experts/2015/04/29/what-hospital-websites-of-the-future-will-look-like/ Santa Barbara Oil Spill: Crews Race to Contain Estimated 105,000 Gallons www.nbcnews.com/news/us-news/crews-race-contain-estimated-21-000-gallon-oil-spill-near-n361836 California Oil Spill: Plains All American Pipeline’s Lack of Crisis Response http://melissaagnes.com/california-oil-spill-plains-all-american-pipelines-lack-of-crisis-response/ What Hospital Websites of the Future Will Look Like blogs.wsj.com/experts/2015/04/29/what-hospital-websites-of-the-future-will-look-like/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris Bevolo: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Chris Boyer: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer Twitter: Kriste @Kristegoad [ https://twitter.com/kristegoad ] Linked In [ https://www.linkedin.com/in/kristegoad ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth

  29. 273

    #257-"Sans Kitty"

    This week, Chris Bevolo is joined by ReviveHealth’s Chris Boyer and Dana Weymouth to discuss profit sharing for hospitals, Jargonpalooza and video games instead of Ritalin. Miami Herald http://www.miamiherald.com/news/state/florida/article20544015.html Inc http://www.inc.com/travis-bradberry/please-stop-saying-these-25-ridiculous-phrases-at-work.html ReviveHealth http://blog.thinkrevivehealth.com/newsroom/jargonpalooza-6-communications-takeaways-from-himss-2015 Medium https://medium.com/bright/what-if-we-prescribed-video-games-and-not-ritalin-to-treat-adhd-88a55104ad26 Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  30. 272

    #256-BLOMberg

    This week, Chris Bevolo and Adam Meyer are joined by ReviveHealth’s newest member Chris Boyer and Dana Weymouth to discuss Impression-Based Advertising, the State of News Media and just because Game of Thrones. This Episode is full of funny moments and fun loving banter. You don't want to miss this one! Payor Survey May 19th http://info.thinkrevivehealth.com/2015-payor-survey-webinar Impression-Based Advertising: The Emperor Has No Metrics http://blog.thinkrevivehealth.com/newsroom/impression-based-advertising-the-emperor-has-no-metrics The State of the News Media 2015: Newspapers ↓, smartphones ↑ http://www.niemanlab.org/2015/04/the-state-of-the-news-media-2015-newspapers-↓-smartphones-↑/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] Linked In https://www.linkedin.com/in/danaweymouth Chris: @chrisboyer [https://www.twitter.com/chrisboyer] Linked In https://www.linkedin.com/in/chrisboyer

  31. 271

    #255-A Scope is a Scope is a Scope.

    This week, Chris and Adam are joined by ReviveHealth’s own Dana Weymouth to discuss the use of quality and price information in making healthcare decisions. We also discuss rant on “The Problem With Satisfied Patients,” a recent article from The Atlantic. Listen in! The Atlantic: http://www.theatlantic.com/health/archive/2015/04/the-problem-with-satisfied-patients/390684/?utm_source=btn-facebook-ctrl3 KHN: Few Consumers Are Using Quality, Price Information to Make Health Decisions http://kaiserhealthnews.org/news/few-consumers-are-using-quality-price-information-to-make-health-care-decisions/ Subscribe: iTunes: [ https://itunes.apple.com/us/podcast/id394440667 ] RSS: [ http://simplecast.fm/podcasts/1135/rss ] Newsroom: [ http://blog.thinkrevivehealth.com/newsroom ] Twitter: Chris: @chrisbevolo [ https://twitter.com/chrisbevolo ] Linked In [ https://www.linkedin.com/in/chrisbevolo ] Adam: @apmeyer [ https://twitter.com/apmeyer ] Linked In [ https://www.linkedin.com/in/adampmeyer ] Dana: @danaweymouth [ https://twitter.com/danaweymouth ] https://www.linkedin.com/profile/view?id=221368961&trk=nav_responsive_tab_profile

  32. 270

    #254 - Surprise Surprise Surprise

    This week, Chris and Adam are joined by none other than Chris Boyer, ReviveHealth’s new Senior Vice President of Digital.

  33. 269

    #253 - Healthcare Marketing Underground

    This week, Chris and Adam announce the new name for the podcast then dive into Chris’s column “Silo Smashing” in Healthcare Strategy Alert.

  34. 268

    #252 - Gotta get yer dip-tet

    This week, Chris and Adam discuss the Supreme Court and its review of the Accountable Care Act, before jumping into a discussion of a recent Harvard Business Review article and one of the greatest movies of all time, Raising Arizona.

  35. 267

    #251 - Marketing or engagement department?

    This week, Chris, Adam and Jackie talk about the rise of owned media in healthcare, "engagement" vs. "marketing," why Minneapolis rules (again!) and more.

  36. 266

    #250 - 2015 Super Bowl Spectacular

    This week, Chris, Adam and Jackie assess the ads of Super Bowl XLIX. We talk about overall trends, likes and dislikes – with plenty of opinions thrown in!

  37. 265

    #249.5 - Breaking the law

    This week, the AHMB, along with special guest, Dana Weymouth from ReviveHealth, talk about a new brand movement for MN, jaywalking, fav podcasts and more.

  38. 264

    #249 - Banana calories

    This week, Chris, Adam and Jackie take a look back at 2014, and it’s been a big year! They also dive into the Google’s "Year in Search" trends and more.

  39. 263

    #SHSMD14-08 - The ReviveHealth Crew

    This special episode is part of a series recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with the crew from ReviveHealth, based in Nashville, Santa Barbara and Minneapolis.

  40. 262

    #SHSMD14-07 - Carol Koenecke Grant

    Recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with Carol Koenecke Grant, Chief Strategy Officer for Children’s Hospital and Clinics of MN.

  41. 261

    #SHSMD14-06 - Lori Bruss

    This special episode is part of a series recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with Lori Bruss, Executive Vice President for The Roberts Group.

  42. 260

    #248 - Pleurisy

    Show notes coming after the holiday...

  43. 259

    #247 - The Arrogant Healthcare Bastard Network

    This week, Chris, Adam and Jackie talk Cyber Monday stats, how brands on Facebook and Twitter are struggling, a hospital doing great on Facebook and more.

  44. 258

    #SHSMD14-05 - El Camino Hospital

    This special episode is part of a series recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with the marketing team from El Camino Hospital, Mountain View, CA.

  45. 257

    #SHSMD14-04 - Megan Hassall

    This special episode is part of a series recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with Megan Hassall, Senior Marketing Manager for HealthStream.

  46. 256

    #246 - ReviveHealth

    This week, Chris Bevolo sits down with ReviveHealth CEO, Brandon Edwards, and CMO Kriste Goad to discuss ReviveHealth’s acquisition of Interval.

  47. 255

    #245 - SHSMD revisited

    This week Chris, Adam and Jackie recap SHSMD 2014 in San Diego where the AHMB broadcasted live!

  48. 254

    #SHSMD14-03 - Chris Fenoglio

    This special episode is part of a series recorded live at the 2014 SHSMD conference in San Diego. In this segment we speak with Chris Fenoglio, Digital Marketing Manager for LifePoint Hospitals.

  49. 253

    #SHSMD14-02 - Jean Hitchcock

    This special episode is part of a series recorded live at the 2014 SHSMD Conference in San Diego. In this segment we speak with Jean Hitchcock, Hitchcock Marketing & Communications.

  50. 252

    #SHSMD14-01 - Jim Rattray

    This special episode is part of a series recorded live at the 2014 SHSMD Conference in San Diego. In this segment we speak with Jim Rattray, Executive VP at Bennett Group.

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ABOUT THIS SHOW

The Healthcare Marketing Underground is ReviveHealth's weekly podcast. It's where we riff and rant on hot topics in healthcare marketing. From ROI to content marketing to healthcare reform, we hit it all – but not without derailing into randomness. Join us won't you?

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