Humanize Automation

This week, I'm joined by Jeremy David, CEO and Founder of ConvoGPT, to explore how automation is transforming the sales funnel—without removing the human element. From lead generation to conversion, we explore how AI can take on repetitive tasks so sales teams can focus on what truly drives results: relationships. We dive into the realities of AI implementation, the misconceptions around "instant results," and why the future belongs to professionals who know how to leverage technology while thinking critically and connecting authentically.   Connect with Jeremy: Website: convogpt.ai Instagram: @convogpt_ai Instagram: @mr.jd319  

Welcome back to Humanize Automation! This week, I'm joined by Jonathan Aberman, CEO and Co-Founder of Hupside, to explore the concept of Original Intelligence, the measurable human contribution that creates differentiation in an AI-driven world. As organizations rush to deploy AI tools, Jonathan challenges the idea that automation alone creates value. Instead, he shares how understanding and measuring originality can help leaders better align people, tools, and outcomes.  We discuss why one-size-fits-all AI training falls short, how AI can act as an accelerant for creativity rather than a replacement for it, and why human-centered strategy matters more than ever.   Connect with Jonathan: LinkedIn: Jonathan Aberman Website: hupside.com  

How do we teach kids to use AI before it starts shaping how they think, learn, and see the world? This week, I'm joined by Jeff Riley, former Massachusetts Commissioner of Education and current Executive Director of Day of AI, an organization working at the national level to help students, educators, and families understand AI in safe, ethical, and productive ways. From AI literacy and critical thinking to bias, misinformation, and long-term cognitive impact, this conversation explores what children actually need to know about AI. Not just how to use it, but how to evaluate it. We unpack why "trust but verify" matters, how automation can support deeper learning instead of shortcut thinking, and what it looks like to prepare the next generation for a future where AI is everywhere.   Connect with Jeff: Website: ​​dayofai.org LinkedIn: Jeffrey C. Riley

You've heard the terms UI and UX, but what do they really mean when AI is in the mix? This week, I sit down with Nick Cawthon, Principal at Gauge, to explore how human behavior and design intersect with technology, and why trust might be the most important factor in whether people actually use what we build. Nick brings stories from the early days of the internet to today's AI-driven tools, showing how design isn't just about making things look good. It's about creating experiences that feel intuitive, reliable, and human. This isn't a conversation about technology for technology's sake. It's about making automation work for people.   Connect with Nick: LinkedIn: Nick Cawthon Website: gauge.io

AI may be powering more of our customer interactions than ever before, but when the technology is built without empathy, it misses the mark, especially with the world's most influential consumer: women. By 2028, women will control 75% of discretionary spending, yet most AI-driven experiences are still designed from a male perspective. In this episode, I sit down with Katie Mares to unpack what's missing in today's AI-powered customer experiences and how to bridge the gap between human emotion and machine efficiency.  Connect with Katie: Website: katiemares.com Book: CustomHer Experience Instagram: @katiemares

Would you trust AI to manage your money? For many, the answer is an immediate "no." But what if AI could give you more control, not less? In this episode of Humanize Automation, I sit down with Robert Grzesik, founder and CEO of BotSpot, to explore how AI-powered financial agents are changing the way we invest. From democratizing access to advanced trading strategies to creating safeguards that ensure trust and clarity, Rob shares why the future of finance isn't about replacing humans. It's about empowering them. If you've ever wondered whether AI could truly give you an edge against Wall Street, this is a conversation you don't want to miss.   Connect with Robert: LinkedIn: Robert Grzesik BotSpot: botspot.trade Lumiwealth: lumiwealth.com

In this episode of Humanize Automation, I am joined by Yair Klyman, founder of Klyman Financial, to explore the evolving intersection of AI, behavior, and creativity in the financial services space.   We dive deep into what it really means to personalize financial advising in an age of scale, why adding value starts with understanding people, and how creativity will be the competitive edge that defines the next generation of business leaders.  Connect with Yair: Website: klymanfinancial.com Instagram: @klymanfinancial Podcast: Resilient Riches  

What if AI could help you think more clearly, decide more wisely, and live more fully? In this episode of Humanize Automation, I get to sit down with AI pioneer, entrepreneur, and consultant, Manuj Aggarwal, to explore how artificial intelligence can actually enhance our humanity. From personalized education to decision support and self-awareness, we unpack how technology can help us reclaim time, reduce mental load, and connect more meaningfully. Connect with Manuj: Website: manujaggarwal.com LinkedIn: Manuj Aggarwal Instagram: @manujagro  

If you want to hear about what type of AI and automation program can come out of conversations in a dark alley in Cairo and Chipotle forgetting queso, then this is an episode you won't want to miss. You're in for such a treat today, because I am joined by my good friend and fellow adventurer, Ashish Sanghrajka. Ashish is President of Big Five Tours & Expeditions, and in this episode, we dive into everything that they are doing in their new navigator and program to better serve their clients using AI, automation, and keeping humans in the loop.   Connect with Ashish: Website: bigfive.com LinkedIn: Ashish Sanghrajka Podcast: The Sustainable Voice

The financial conversation is, in some circles, taboo. In others, stressful. In many, ego driven and emotional. But really, it's all data. It's numbers and options and decisions to be made. That's why I'm so excited to welcome our guest today, Elke Rubach, Founder and President of Rubach Wealth. Elke is an expert in removing emotions, tuning out all the noise, and normalizing money conversations. In this episode, we sit down for an honest conversation about financial planning, technology's varied impacts, and how she utilizes AI to make her job easier. Connect with Elke: LinkedIn: Elke Rubach Podcast: Get Your House In Order Website: rubachwealth.com Instagram: @elkerubach

In this episode of Humanize Automation, I sit down with franchise expert and business matchmaker Lance Graulich to break down the often-misunderstood world of franchising. Whether you're franchise-curious or just automation-obsessed, this episode unpacks how systems, data, and human insight intersect to create scalable business success. We dive into the power of using assessments to align leadership styles with franchise culture, what great businesses automate, and how franchising accelerates growth. Connect with Lance: LinkedIn: Lance G. Instagram: @lance.graulich Podcast: Eye On Franchising YouTube: @lancegraulich Free Assessment!  

There are millions of ways you can use ChatGPT to get more organized, and some of them may be found outside the box. This week, I want to talk about something unconventional I recently did with ChatGPT that made me happy. Welcome back to another mini episode of Humanize Automation.  

What happens when marketing doesn't speak the same language as sales? Confusion, missed opportunities, and a whole lot of wasted content. In this week's episode of Humanize Automation, I sit down with B2B marketing expert and author Pam Didner to explore the evolving intersection of sales, marketing, and AI. Pam breaks down real-world ways to use tools like ChatGPT to improve workflows, personalize messaging, and uncover content gaps. Plus, she shares why understanding your sales funnel and your customers' challenges is more critical than ever. Connect with Pam: Website: pamdidner.com LinkedIn: Pam Didner Instagram: @pam_didner YouTube: @PamDidner

You don't need a PhD, a tech background, or a venture capital check to win with AI. You do need vision and a bit of courage. With no engineering background, Shashank Shekhar built one of the first generative AI platforms for mortgage professionals, dramatically increasing productivity and transforming the way his team works.   In this episode, we explore: Why now is the time to build—even if you're starting at "level one" How AI can help small companies compete with industry giants Real-world applications of generative AI in sales, onboarding, and customer service Why specificity is the secret to successful automation   Connect with Shashank: LinkedIn: Shashank Shekhar Instagram: @theaicoa.ch Website: theaicoa.ch Check out his upcoming book and course - The AI Coach

This week, I am thrilled to be joined by Dr. Kathryn Doornbos, Director of Clinical Partnerships at Realyze Intelligence, to explore how artificial intelligence is revolutionizing cancer research and treatment. Learn how AI tools are being used to sift through massive amounts of patient data, identify clinical trial candidates, and even prevent unnecessary procedures. This is a hopeful, practical, and deeply human conversation about how technology can be a force for good in medicine. Let's dive in! Connect with Kathryn: LinkedIn: Kathryn D. Instagram: @kdoornbos  

The conversation we're going to have today may be one that makes some of you uncomfortable, and that's because today's guest is an expert in helping people deliver feedback in a way that actually gets results.    Jeff Hancher is a leadership expert, executive coach, and keynote speaker dedicated to helping individuals and organizations reach their fullest potential. Jeff began his corporate journey as a blue-collar worker, and over 23 years, he rose through ten promotions to advanced leadership roles in a Fortune 500 company. Today, he focuses on leadership development through executive coaching, training, and keynote speaking.   Tune in for an exciting conversation about how AI can enhance leadership, the danger of unexpressed expectations, and how to give meaningful feedback. Connect with Jeff: Website: jeffhancher.com Instagram: @jeff.hancher LinkedIn: Jeff Hancher Book: Firm Feedback in a Fragile World

What's an API? And why does it matter to your business? In this mini episode of Humanize Automation, I walk through an example of a business utilizing the power of automation to enhance their customer experience. Whether you're selling a product, offering a service, or onboarding clients, this episode is for you!   https://www.youtube.com/@dynamicjill https://www.linkedin.com/in/dynamicjill/ https://www.facebook.com/jill.schiefelbein/ https://www.instagram.com/dynamicjill/ https://www.thedynamiccommunicator.com/

This week, I'm joined by world-renowned cybersecurity expert Dr. Eric Cole to explore the rapidly evolving intersection of cybersecurity and artificial intelligence. From his beginnings as a professional hacker at the CIA to advising presidents and leading Secure Anchor, Dr. Eric brings decades of experience to the pressing questions of our digital age.   From protecting your personal data to understanding how cybersecurity can actually enhance innovation, this conversation goes beyond fear-based narratives and into strategic, human-centered solutions.   Tune in to learn about reframing tech addiction and reclaiming human connection, building cybersecurity into AI architecture from the start, and why Dr. Eric's favorite new tech tool… is a mirror.   Connect with Dr. Eric: LinkedIn: Dr. Eric Cole YouTube: @DrEricCole Instagram: @drericcole Facebook: Eric Cole  

In this episode of Humanize Automation, I'm joined by Mike McGloin, founder and CEO of Fuze, to talk about how automation and authenticity can coexist—especially on LinkedIn.   Mike unpacks how founders and B2B leaders can ditch robotic outreach and use smart tech to build real relationships. From crafting a LinkedIn presence that actually sparks conversation, to building a lean, efficient tech stack, he shares how to stand out in an inbox full of noise.   If you're tired of lifeless DMs, burned-out automation tactics, or feeling stuck in your social selling strategy, this one's for you. Learn how to lead with value, use automation intentionally, and turn your voice into a growth engine.   Connect with Mike: LinkedIn: Mike McGloin LinkedIn Pipeline Formula For Founders   

Whether it was in high school or college, most of us have met with a guidance counselor at some point in time. Some of us have had great experiences, and some of us have had not so great experiences. This week, I'm joined by AI expert and founder of Advisor.AI, Arjun Arora, to learn about the work his company is doing to help both students and advisors. By aligning coursework with career goals and reducing advisor workloads, Advisor.AI creates access and equity for those who need it most, ensuring every student has the chance to succeed.   In this episode, Arjun and I discuss how businesses can harness automation without sacrificing human connection, the importance of starting with the end in mind, and using technology to empower people to make more effective decisions. Connect with Arjun: LinkedIn: Arjun Arora Website: joinadvisorai.com  

If you've ever been stressed about having conversations around money, you're going to want to tune in today. How we deal with our money is actually way more complex than it may seem on the surface. That's why I've brought on financial expert, author, podcast host, and coach, Lisa Chastain to the podcast today. Lisa empowers women to shed the burden of financial shame, unlock their potential, and create a life of financial security and freedom.   In this episode, Lisa shares her expertise on different money personalities, utilizing data, and making yourself irreplaceable. Connect with Lisa: Website: lisachastain.com LinkedIn: Lisa Chastain Instagram: @savvymoneywithlisa YouTube: @lisachastain Facebook: Lisa Chastain Money Personality Quiz  

AI outputs are predicated on human inputs. When it comes to humanizing automation, one way you can take advantage of the tools and technologies that exist today is by having your data in order. This minisode is all about data fluidity, and I'm going to show you a framework that will help you zoom out and conceptualize how you might want your data in order. Let's get started!   Connect with Jill: Youtube: @dynamicjill LinkedIn: Dr. Jill Schiefelbein  Facebook: Jill Schiefelbein Instagram: @dynamicjill Website: thedynamiccommunicator.com  

Jeff Wright is the CEO and President of Agent Sales Group, growing his business from a one-man operation to a network of 20,000+ agents with life insurance sales of over $25 million of new annual premium every year. His experience extends far beyond the insurance world, as he consults salespeople of all backgrounds, as well as professionals in the legal and medical community. Jeff helps managers, executives, and business owners who are tired of being average take their careers to the next level by going from Blame to Fame. In this week's episode, I get to sit down with Jeff and dive into how to use technology the right way, the importance of regular touchpoints, and adding value to your customers. Connect with Jeff: Website: therealjeffwright.com Podcast: Blame to Fame Instagram: @therealjeffwright  

Dr. Agnis Stibe, a visionary in sustainable living and community wellbeing, has dedicated his career to advancing the human experience. Renowned globally for his expertise in neuroscience, sustainable design, and artificial intelligence, he leads the charge in research and theory advancement. This week, I am so excited to sit down with Dr. Stibe and dive into behavioral change, achieving hyper-performance with artificial intelligence, and the need for curiosity.     Connect with Agnis: Website: agnisstibe.com Facebook: AgnisStibe.com Instagram: @agnisstibe LinkedIn: Agnis Stibe YouTube: @AgnisStibe  

If you are a leader, whether it's for an entire organization or a team of one, this is an episode you don't want to miss. No matter how good of a leader you are, we can all be better, especially when it comes to how we think about and have conversations around things that maybe aren't super comfortable to us, like technology. Today's guest is going to wow you with her insights and knowledge on how we can become better leaders with ourselves and with those we lead.   Jaime Diglio is a high-performance coach, TEDx Speaker, and the CEO of inFirst Consulting. Through her Moneyball Mindset™ coaching and WIN Room programs, she trains leaders and teams how to triple their WIN Rates. She has worked with leaders and teams in over 300 organizations specifically advising on people, technology, and business transformation.    Connect with Jaime: LinkedIn: Jaime Diglio Instagram: @winroomcoach TEDx Talk  

Peter Winick is the founder and CEO of Thought Leadership Leverage, a company that helps thought leaders, authors, consultants, and speakers monetize and scale their content and products. Peter's mission is to empower his clients to transform their great ideas into platforms and practices that serve the needs of business leaders and executives. In this week's episode, I have the pleasure of sitting down with Peter to get his thoughts on technology as a sparring partner, how to leverage what you bring to the table, and democratization of information. Connect with Peter: Website: thoughtleadershipleverage.com YouTube: @ThoughtLeadershipLeverage LinkedIn: Peter Winick  

Welcome to the first mini episode of Humanize Automation. These minisodes are meant to be training tutorials to give you different tips, tricks, ideas, and use cases for AI, generative AI, synthetic media, different automations, and things that you can do to humanize automation. What most people are finding out when they experiment with AI tools is that, if they are asking a question in an inefficient way, they're not going to get the results they want. Like most things, you have to learn to communicate well. How can humans and computers communicate more effectively together? In this episode, I am going to walk you through a formula that will give you the best output for your generative AI prompts and save you time to put your own unique touch on top of it, instead of starting from a blank page.   https://www.youtube.com/@dynamicjill https://www.linkedin.com/in/dynamicjill/ https://www.facebook.com/jill.schiefelbein/ https://www.instagram.com/dynamicjill/ https://www.thedynamiccommunicator.com/

Valerie Bowden is the Founder and CEO of CRDLE, a company that helps businesses find top-tier remote talent and optimize their sales operations by tapping into the talent market across African countries. Before launching CRDLE, Valerie backpacked across Africa solo and lived in Ethiopia for 8 years. In her Podcast "Choose Africa", she shows businesses just how much untapped talent there is in the African Continent. In this episode, Valerie and I dive into the connections between outsourcing and AI, investing time in learning and exploration, and mitigating fear of technology.   Connect with Valerie: Website: crdle.com Instagram: @valeriegbowden LinkedIn: Valerie Bowden   01:45 Valerie's Solo Backpacking Trip That Jump Started Her Journey 06:15 The Future of Globalization In The Workforce 08:30 How Valerie Conceptualized CRDLE 11:05 What Does Humanize Automation Mean to Valerie 12:15 When To Use AI and When To Use A Person 17:05 Technology and Outsourcing as the Great Democratizer 23:42 Paying for Curiosity and Exploration 29:40 Game Changing Tech 31:25 Shortcut Your Tone of Voice with ChatGPT 33:10 Conclusion  

This week, I have the absolute pleasure of being joined by my brilliant friend and business partner, Jon Tota. Jon is CEO of Render and an expert in synthetic media and avatars. In this digital age, adding a human element to the online experience can make a huge difference in your business. But what about humanizing automation with your own likeness? In this episode, Jon and I have a conversation about all the different things you can do with avatars, how to use them effectively, and upcoming innovations.   01:02 Today's Guest, Jon Tota 04:25 The Biggest Friction Point to Creating Content 06:32 Maintaining the Human Touch within Efficiency 10:02 Jon's Journey with Avatars 12:02 Jill's Experience Being Cloned for her Avatar 28:12 The Efficacy of Hyper Realistic Avatars 31:26 A Time and Place for Stock Avatars 33:57 Your Avatar Wakes Up Like This 44:48 Democratizing Access To Technology and Customer Experience 47:15 Tools Jon is Loving 49:57 Conclusion   rendermedia.ai

This week, we're going to be exploring the lens through which I see this era of generative AI, especially as it pertains to how we can use these tools and techniques to create better experiences for those we serve. Now bare with me, because I'm going to geek out with you all about the 5 key axioms, or fundamental truths, around generative AI, as well as the 4 stages of the customer experience. Once we understand these, you can leverage generative AI to get outputs that are more efficient and effective for your business.   00:42 Introduction 01:41 The Pragmatics of Human Communication 02:41  5 Key Axioms for Generative AI  03:12 Axiom #1 – AI Output is only as good as Human Input  04:42 Axiom #2 – Data Order Matters  06:17 Axiom #3 – Personalization & Customization  09:48 Axiom #4 – Build Guardrails First  10:22 Axiom #5 – Positive Uses of AI Must Outweigh Nefarious Ones 11:34 Recap of 5 Axioms  13:48 Overview of Customer Experience  17:16  4 Stages of Customer Experience  21:49 Prioritizing Audience's Feeling  24:51 Wrap Up & Conclusion    https://www.youtube.com/@dynamicjill https://www.linkedin.com/in/dynamicjill/ https://www.facebook.com/jill.schiefelbein/ https://www.instagram.com/dynamicjill/ https://www.thedynamiccommunicator.com/

Welcome to the first episode of Humanize Automation! In this show, I want to bring light to what is possible when you combine human and computer capabilities. Within that space, there is magic! In this first episode, I tell you a little bit about me, where this show came from, and three tips to get better at humanizing automation. Let's get started!   00:41 Introduction 02:51 History of AI   04:42 Collective Intelligence 06:27 Why Humanize Automation? 07:23 How Does This Help Business Owners? 10:39 Jill's Story  20:02 Democratization of Information  24:18  3 Tips to Humanize Automation   24:48 Tip #1  25:55 Tip #2  27:04 Tip #3  28:15 Diving Deeper  29:59 Opportunities for Humanized Automation Interventions 34:10 Focus on the Feelings  36:48 Prioritize the Output  38:18 Wrap Up & Conclusion   https://www.youtube.com/@dynamicjill https://www.linkedin.com/in/dynamicjill/ https://www.facebook.com/jill.schiefelbein/ https://www.instagram.com/dynamicjill/ https://www.thedynamiccommunicator.com/