PODCAST · business
Industry Matters
by VGM
Healthcare connected. Insights, expertise, and conversations that help those delivering healthcare beyond the hospital navigate change, strengthen their businesses, and improve patient care. Join VGM and industry leaders as they explore the trends, challenges, opportunities, and practical solutions shaping HME, complex rehab, home accessibility, O&P, sleep, respiratory, and beyond.
Episodes
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Three Generations, One Big Switch: Legacy Prosthetics Goes Nymbl
What does it take to modernize a prosthetics and orthotics practice built on three generations of family legacy? In this episode of Industry Matters, Jeff Kessler, Director of OPGA at VGM, sits down with Russell Molina, Owner and President, of Legacy Prosthetics and Orthotics in California's...
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Fanny Schultea on Education, Innovation & the Future of O&P
Jeff Kessler sits down with Fanny Schultea, Executive Director of the Live in Motion Foundation and OPGA/Össur's 2025 O&P Woman of the Year. A prosthetist, educator, fellow with distinction, and U.S. Armed Forces veteran, Fanny discusses advancing education, workforce development, and innovation…
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From Tanks to POCs: How Kinney Home Care Made the Switch
In this episode of Industry Matters, Respiratory Edition, host Boone Lockard, VP of HME, Respiratory, & Wellness with VGM & Associates, sits down with Steve Palmer, General Manager of Kinney Home Care Equipment and Supplies, to discuss their journey transitioning from a traditional oxygen tank...
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The Future of NIV: Navigating the New NCD with React Health
In this episode of the Industry Matters Respiratory Edition, recorded live at VGM Heartland 2026, host Boone Lockard, VP of HME, Respiratory, and Wellness at VGM, sits down with Dr. Colleen Lance, Chief Medical Officer at React Health, and Bill Shoop, CEO of React Health, to unpack the seismic...
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IM: Unfiltered — Episode 6: What the HME Benchmarking Survey Is Telling Us About the Future of DME
In this episode, Lindy Tentinger, President of VGM and Associates, sits down with Alan Morris, Senior Vice President of Strategy and Business Development at VGM, to dig into the annual HME News Benchmarking Survey — one of the most trusted data resources in the DMEPOS space. Alan shares what last...
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Industry Insights: 25 Years of Moving the HME Industry Forward
In this episode of the Industry Matters podcast, Tyler Coulander sits down with Alan Morris to explore what makes the VGM Heartland Conference a must-attend event for the HME and DME industry. As Heartland celebrates its 25th anniversary, Tyler and Alan break down why this year's conference is…
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IM: Unfiltered — Episode 5: Champions of Change
In this episode of IM: Unfiltered, Lindy Tentinger (President, VGM & Associates) and Ike Isaacson (SVP of Government & Regulatory Relations, VGM Group) sit down with Joel Gallion, CEO of Bellevue Healthcare in Washington, for a candid conversation about the urgency of advocacy in the home health...
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MK Battery Powered: Cutting Costs in HME Service Repair with Batteries, Chargers & Rolko Parts
Ted Metcalf, VP of Clinical Mobility and Accessibility at VGM, sits down with Jason Smith, VP of Sales & Marketing, and Javier Nunez, Director of Business Development, both from MK Battery, to discuss the evolving landscape of power wheelchair batteries and parts. From the true total cost of...
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Industry Insights: The Rise of Chronic Disease and What It Means for DME
Chronic conditions like obesity, diabetes, COPD, and congestive heart failure are reshaping the U.S. healthcare system — and the demand for durable medical equipment along with it. In this episode of Industry Matters, VGM's Tyler Coulander and Alan Morris dig into the data behind America's…
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Capturing the Magic of the Evaluation: How Permobil is Revolutionizing the ATP Experience
In this episode of Industry Matters, Ted Metcalf, VP of Clinical Mobility and Accessibility at VGM, sits down with Cody Verrett, VP of Sales at Permobil Americas, to explore how Permobil is transforming the complex rehab technology space. Cody walks us through the Permobil Store — a real-time 3D...
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Industry Insights: Top Takeaways from Medtrade 2026
Tyler Coulander sits down with Alan to break down the biggest themes and takeaways from Medtrade 2026 in Arizona. From the resurgence of competitive bidding and federal anti-fraud initiatives to AI innovation reshaping the DME ecosystem, they explore what these developments mean for providers and...
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Access to Capital in the DME Space
Join Tyler Mahncke from VGM & Associates as he sits down with Gene Richtsmeier and Michael Berling from Huntington National Bank to discuss strategic financing solutions for DME businesses. In this episode, they explore critical topics including access to capital, business expansion strategies,...
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Celebrating 25 Years of Heartland
Join Mandi Rodgers, VP of Events at VGM, as she sits down with Heartland Conference leaders Shanon Eckhardt (Heartland Pillar Chair & VP of Special Projects) and Arienne Martinez (Education Pillar & Director of Organizational Development for HOMELINK) to celebrate a major milestone—the 25th...
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How Better Mask Design Improves Sleep Apnea Therapy: Inside F&P Nova Nasal
Join host Boone Lockard, VP of HME, Respiratory, & Wellness at VGM, as he sits down with Matt Stephenson, R&D Manager at Fisher & Paykel Healthcare, to explore the newly launched Nova Nasal mask. With nearly 20 years of experience designing respiratory therapy products, Matt shares the...
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Industry Insights: 2026 JP Morgan Healthcare Conference
Join Tyler Coulander and Alan Morris as they break down the key takeaways from the 2026 JP Morgan Healthcare Conference and explore what these industry trends mean for the DME sector. In this episode, they discuss five critical themes shaping the future of healthcare: health systems stabilization...
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IM: Unfiltered — Episode 4: Bold Predictions for 2026
Join hosts Lindy Tentinger and Ike Isaacson for candid conversations about the home medical equipment (HME) industry. Each month, they tackle the biggest challenges facing providers—from competitive bidding and Medicare Advantage to annual accreditation and regulatory changes. With bold...
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Industry Insights: Hospital Margin Pressures and the DME Opportunity
Join Tyler Coulander, Market Strategy Manager at VGM & Associates, and Alan Morris, Senior Vice President of Strategy, as they unpack the financial pressures hospitals face in 2025–2026 and highlight how DME providers can become valuable strategic partners. They break down insights from the…
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IM: Unfiltered — Episode 3
In this episode of Industry Matters: IM Unfiltered, host Lindy Tentinger, President of VGM & Associates, sits down with Ann Thomas, VGM’s Director of Learning and Development and Emerging Technology Education, to explore the often-overlooked people side of AI. While most organizations focus on...
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Navigating the Evolving Payer Landscape: Key Insights for DMEs
In this episode of the Industry Matters podcast, hosts Tyler Coulander and Alan Morris explore the rapidly changing payer landscape and its impact on the Durable Medical Equipment (DME) industry. Get the latest insights on Medicare Advantage, private insurance, and Medicaid, and learn how these...
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Resupply Revolution: Automation, Strategy & Success in HME
In this episode, we dive deep into the evolving world of HME resupply with Kevin Myers, Account Manager at Brightree, and Boone Lockard, VP of Clinical Services at VGM & Associates. From the traditional resupply methods to advanced automation, our guests unpack the operational impact of…
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IM: Unfiltered — Episode 2
In this episode of IM: Unfiltered, Lindy Tentinger, President of VGM & Associates and Ike Isaacson, SVP of Government & Regulatory Relations with VGM Government dive into the incredible impact one person can make—yes, that one is YOU. Join us as we challenge you to turn intention into action and...
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CGM Market Pulse: Innovations and Integrations in HME
In this episode, join Matt Edwards, CEO, GEMCO Medical and Heather Trumm, Partner Account Manager, VGM & Associates, as they explore the latest advancements in Continuous Glucose Monitoring (CGM) technology—from extended wear times to new pump integrations—making diabetes management easier and…
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Home-Based Care on the Rise: Understanding Data Driven DME Strategies
This episode dives into the evolving landscape of the Durable Medical Equipment (DME) industry, where market growth is being driven by rising patient volumes and shifting care preferences. With demand projected to surge through 2033, the conversation explores how providers are adapting to meet…
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Unlocking Lowe’s Pro Benefits: Exclusive Savings for VGM Live at Home Members
Join host Cindi Petito as she sits down with Dennis Henry, Lowe’s National Account Manager, and Drew Aalderks, VGM Live at Home Member Account Manager, to explore the exclusive Lowe’s Pro programs available to VGM members. Discover how to access special discounts, maximize your rewards, and…
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Medicare Shared Savings Program Explained: What It Means for VGM Members
In this episode of Industry Matters, Alan Morris, SVP of Strategy at VGM & Associates, and Tyler Coulander, Market Strategy Manager, dive into the Medicare Shared Savings Program (MSSP) and its implications for the DME industry. They break down the data, highlight key trends, and share strategic...
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From Payroll to People: Let’s Talk HR Solutions
In this podcast, Connectify HR, a trusted vendor partner, shares how they support organizations through informal, no-pressure conversations. Whether you need to brainstorm, ask questions, or simply talk through a concern, they’re here to help. Listen in and learn how Connectify HR is making it...
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IM: Unfiltered — Episode 1
We’re excited to introduce IM: Unfiltered — a fresh podcast series designed just for our VGM community. 🎙️ Tune in for real conversations around leadership, innovation, and industry buzz, hosted by a powerhouse voice in HME: Lindy Tentinger, President of VGM & Associates. Joining her this week…
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What to Do When Payer Networks Are Closed | HME Contracting Strategies
In this episode, Craig Douglas, SVP of HME, Respiratory, & Wellness at VGM, is joined by Melanie Ewald, VP of Payer Relations and Reimbursement, and Kim Cuce', Director of Business Optimization, to tackle one of the biggest challenges in the HME industry: closed payer networks. They share…
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SBA Lending Explained: How Financing Can Help Your Business
In this edition of Industry Matters, Tyler Mahncke, SVP of Clinical Mobility & Accessibility with VGM & Associates, engages in a compelling conversation with Gene Richtsmeier, Vice President at Huntington National Bank, and Michael Berling, Vice President, SBA Senior Development Officer at...
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Navigating Post-Pandemic Healthcare Regulations: Updates & Guidance
Join hosts Ronda Buhrmester and Kim Cuce from VGM as they discuss the lingering impacts of the COVID-19 pandemic on healthcare regulations and policies, specifically for Medicare and other insurance guidelines. This episode covers updates on the five-year rule for patients who initially qualified...
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Navigating Lymphedema Compression Therapy: Compliance, Documentation, and Market Insights
During this episode of the Industry Matters podcast, Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement at VGM & Associates and Noel Neil, Chief Compliance Officer at ACU-Serve, delve into the complexities of lymphedema compression therapy as a DME benefit. They discuss...
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5 Pillars of Wound Care: Building the Referral Base
In the 5th episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, explore strategies for building your referral network using your existing...
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Introducing "So Every BODY Can Move"
In this edition of Industry Matters, we learn about "So Every BODY Can Move," an initiative to create equitable and life-changing access to prosthetic and orthotic care for physical activity. Nikki Grace, Director of OPGA, interviews Nicole Ver Kuilen, Director of Impact Campaigns for the Amputee...
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5 Pillars of Wound Care: Staff Training
In the 4th episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, delve into the essential training for HME staff in wound care. This…
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Innovations in High Flow Therapy: Asymmetric Cannula
In this episode, Zach discusses the straightforward integration and significant benefits of high flow therapy using an asymmetric cannula with patients. He suggests starting with patients who are non-compliant with other therapies, highlighting the ease of implementing a Duet cannula for those...
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Real Talk in HME for Results that Matter
In this edition of Industry Matters, Shelby Graveman, Sr. Director of Customer Success at VGM & Associates, interviews Kyle Neese, Sr. Account Executive at ACU-Serve. Together, they explore the hottest topics in the HME industry, offering insights on how providers can effectively navigate daily...
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5 Pillars of Wound Care: The Right Partnerships
In the 3rd episode of the “5 Pillars of Wound Care” series, hosts Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, dive into the essentials of establishing effective vendor...
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Navigating Healthcare: DME Strategies for Modern Challenges
In today's episode of Industry Matters, Alan Morris, SVP of Strategy, VGM & Associates, and Tyler Coulander, Market Strategy Manager, VGM & Associates, explore key trends, from improving access to care and addressing staffing shortages to adapting to shifting consumer preferences, and financial...
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Exploring Upcoming Changes in Ventilator Coverage for COPD Patients
In today's episode of Industry Matters Boone Lockard, VP of Clinical Services; Ronda Buhrmester, Sr Director Payer Relations & Reimbursements; Zach Gantt, CEO, Encore Healthcare; and Ray Gregg, VP of Sales and Business Development, Encore Healthcare; dive into the latest updates on the National...
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5 Pillars of Wound Care: Developing Surgical Dressings Program
In the second episode of the “5 Pillars of Wound Care” series, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME Division with McKesson, return to delve into the development of your surgical dressings…
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Redefining Respiratory Care with React Health CEO, Bill Shoop
In this episode of the Industry Matters Podcast, Respiratory Edition, we welcome Bill Shoop, CEO of React Health, and Boone Lockard, VP of Clinical Services. They discuss the significant progress React Health has made over the past 12 months, addressing common misconceptions, company growth, and...
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Policy and Progress: DME Relief, Tariffs, Titanium Carbon, and Advocacy
In today's episode of Industry Matters, Ike Isaacson, SVP of VGM Government & Regulatory Relations, breaks down the latest developments in government policies affecting the DMEPOS industry and how the VGM Government Relations team is leading the charge in ensuring the industry's voice is heard.
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5 Pillars of Wound Care: Identify Market Needs
This episode of the Industry Matters Podcast is the first in a five-part series, the Five Pillars of Wound Care: Identify Market Needs. Join industry experts, Heather Trumm, Partner Account Manager with VGM & Associates, and Amanda Smithey, Senior Manager, Advocacy and Strategic Partnerships, HME...
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Why a Small CPAP Mask Matters Most
In this episode of the Industry Matters Podcast - Respiratory Edition, Boone Lockard, VP of Clinical Services at VGM & Associates, sits down with Chris Abad, Product Manager at Fisher & Paykel, to discuss the innovative Nova Micro mask. Tune in to learn about the mask’s design process, key…
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Transforming HME Workflows with Tennr: Harnessing Intelligent Automation
In this Respiratory edition of the Industry Matters podcast, Boone Lockard, VP of Respiratory. chats with Trey Holterman, Co-Founder and CEO of Tennr, and Trevor Danley, Executive VP of Operations at Total Medical Supply. They delve into the transformative journey of Tennr, a cutting-edge...
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Redefining Healthcare Operations: The ACU-Serve Approach to Transparency and Efficiency
Join Mike "Ike" Isaacson, SVP of Government Relations at VGM Group, and Amie Barone, Chief Operating Officer of ACU-Serve, as they discuss how ACU-Serve is transforming the healthcare operations landscape. In this episode, Amie highlights the innovative ways ACU-Serve helps HME providers optimize...
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What Does Value-Based Care Mean for DME/HME Providers? And How Can You Show Your Worth?
In this edition of the Industry Matters podcast, Heather Trumm, Director of Wound Care, at VGM & Associates talks to Trish Skiendziel, Director, Market Access, Nestle Health Science, about value-based care. As payers reduce reimbursement rates, they are looking to providers to prove their worth....
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User Friendly Advancements in Catheterization and Bowel Programs
In this edition of the Industry Matters podcast, Heather Trumm, Director of Wound Care, talks with Jesi Stracham and Bri Paauwe, brand ambassadors for Wellspect. They discuss their health journeys and their successful search for user friendly catheters and a new product that makes bowel…
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Obstructive Sleep Apnea (OSA) and Treatment Option Advancements with Fisher & Paykel
In this Respiratory edition of the Industry Matters podcast, Boone Lockard, VP of Respiratory chats with Chris Abad, Product Manager, Fisher & Paykel Healthcare, about Obstructive Sleep Apnea (OSA), treatment, and their new product, F&P Solo Pillows.
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Product Innovations in Humidification
In this edition of Industry Matters, Respiratory Edition, Boone Lockard, VP of Clinical Services with VGM & Associates, talks with Michelle Douek, Product Manager with Fisher & Paykel, about respiratory humidification, when it's needed and the latest humidification product innovation from Fisher…
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ABOUT THIS SHOW
Healthcare connected. Insights, expertise, and conversations that help those delivering healthcare beyond the hospital navigate change, strengthen their businesses, and improve patient care. Join VGM and industry leaders as they explore the trends, challenges, opportunities, and practical solutions shaping HME, complex rehab, home accessibility, O&P, sleep, respiratory, and beyond.
HOSTED BY
VGM
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Frequently Asked Questions
How many episodes does Industry Matters have?
Industry Matters currently has 203 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Industry Matters about?
Healthcare connected. Insights, expertise, and conversations that help those delivering healthcare beyond the hospital navigate change, strengthen their businesses, and improve patient care. Join VGM and industry leaders as they explore the trends, challenges, opportunities, and practical solutions...
How often does Industry Matters release new episodes?
Industry Matters publishes regularly with 203 episodes available. Check the episode list for the typical release schedule.
Where can I listen to Industry Matters?
You can listen to Industry Matters on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Industry Matters?
Industry Matters is created and hosted by VGM.
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