Level up with Hakim

EPISODE DESCRIPTION - Ready to publishMost hotel brands don’t fail on product - they fail on relevance. Regitze, founder of Rose Nordic Hospitality PR and positioning agency, reveals why the Nordics reward cultural intelligence, not copy-paste luxury.If you’re a hotel, retreat, or travel brand trying to break into Scandinavia, this conversation shows why visibility starts long before publicity. Regitze has spent more than a decade working across hospitality, storytelling, strategic communication, and market positioning, and she explains what international brands consistently miss when they try to “enter the Nordics.”You’ll discover why authenticity in this market is not a marketing word but a test of whether the guest experience, brand promise, people, and place actually align. We break down why positioning has to come before PR, why “Nordic-looking” is not the same as being Nordic-relevant, and why concepts like wellness, sustainability, and quiet luxury only work when they are built into the entire operation - not just added to the pitch deck.Regitze also shares what Nordic travelers really respond to, from simplicity and sense of place to human connection, architectural integrity, and genuine hospitality. Suggested YouTube chapters:00:00 Why hotel visibility starts with relevance02:23 What international brands get wrong in the Nordics03:42 Positioning before PR05:07 What Nordic travelers really want07:37 Why “Nordic-looking” is not enough09:52 Why entering the market takes years12:21 Why publicity without positioning fails16:21 Storytelling that actually works21:43 Wellness as a philosophy, not a label27:11 Hotels becoming destinations28:42 Where Nordic hospitality is headed33:37 What hospitality should never automate36:48 AI, sameness, and brand identity39:14 Rapid fire: trends, brands, and what level up meansConnect with Regitze https://www.linkedin.com/in/regitze-cecilie-rosenvinge-4b375b39/Rose Hospitality advisory https://www.linkedin.com/company/rosenordic/Also watch on: https://open.spotify.com/episode/344CtyJKq4LXbaBK82h71z?si=gdlORkq-RauuKuEa-EbUpQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Hospitality training is broken, and VR may be the fixThis episode explores why traditional hospitality training often fails under real pressure and what needs to change. Hakim speaks with Alison Magee-Barker F.I.H, founder and CEO of AG Lakes Consultancy and Immersive XP, about building scenario-based VR training that helps teams practice guest complaints, service recovery, leadership moments, and decision-making before those moments happen on the floor.Alison also explains how Immersive XP uses short modules, analytics, eye-contact assessment, and replay feedback to improve confidence, consistency, and retention in hospitality teams.Timestamps(00:00) Hospitality does not have a motivation problem(01:44) Why current training feels irrelevant and repetitive(04:00) Promoting great staff without teaching leadership(06:08) How AG Lakes Training Academy began during the pandemic(08:10) A Roblox moment that sparked Immersive XP(10:48) The real signs that a training system is failing(13:22) What a VR hospitality scenario feels like in practice(15:03) Eye-contact scoring and guest connection(16:16) Short scenarios, game over, and instant retries(17:09) Management portal, analytics, and leaderboard features(18:54) Core modules in the MVP and founder partner opportunities(23:10) Why service recovery creates guest ambassadors(25:51) Training, retention, and the cost of poor culture(30:10) How technology can make hospitality more human(40:45) Measuring ROI from training and reduced turnover(42:59) How onboarding and licensing work with hotels(45:54) The next five years of hospitality and immersive learning(47:57) What Alison would remove from current training structures(52:18) What “level up” means to Alison(54:43) VR retention rates compared with other training formats(55:36) Free trial and closing thoughts

Unlock the Secrets of Building Long-Lasting Client Relationships and Sales Mastery with Iggy FisherWhat does it truly take to develop resilience, trust, and long-term success in sales and hospitality? Iggy Fisher, Vice President of Club Quarters Hotels, shares his transformative journey from a Bosnian refugee to a hospitality sales leader. Discover how genuine connections, a people-centric culture, and intuitive listening elevate sales beyond mere transactions plus, how AI is shaping the future of customer engagement without replacing the human touch. In this episode, Iggy reveals the pivotal moments that shifted his career from early front desk roles to leading global sales highlighting why talent, authenticity, and a future-focused mindset are non-negotiable. You'll learn his unique approach to sales excellence, emphasizing talent over process, and how asking questions and active listening unlock customer needs often hidden beneath the surface. He emphasizes that great salespeople don’t just manage relationships they build trust that lasts decadesTimestamps:00:00 - Introduction and episode overview00:25 - Iggy's early career and transition into sales01:37 - The influence of mentorship and relationship-building in hospitality02:24 - How hospitality culture and innovation define Club Quarters' success03:46 - The significance of asking questions and understanding client needs04:39 - The distinction between good and great salespeople: future mindset and relationship focus06:20 - Shifting from front office to sales for stability and growth07:44 - Leadership insights: Building a strong sales culture and coaching09:02 - Explaining Club Quarters’ brand and membership model11:49 - Post-COVID evolution of corporate travel and booking technology13:11 - The human connection as a core element of customer loyalty15:40 - What sales excellence looks like: talent, support, and culture18:48 - The role of leadership in enabling sales success20:19 - The influence of AI: automating mundane tasks versus maintaining emotional connection31:29 - How AI is transforming travel booking and data management38:18 - Industry changes post-pandemic and the future of business travel44:30 - Navigating industry challenges and innovations with technology46:53 - Building motivated, accountable, and confident sales teams50:36 - The importance of setting ambitious goals and continuous learning55:03 - Valuable advice for aspiring sales professionals56:01 - What does leveling up mean to Iggy?57:50 - Final thoughts and closing notesConnect with Iggy https://www.linkedin.com/in/iggy-fisher-52346051/Spotify https://open.spotify.com/episode/1Pt1j3SobW8Rd5FueKeskV?si=SDqBEKOJTzGEEAitYOTKPAApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Most hotels are leaving millions on the table by treating revenue, marketing, and operations as disconnected silos, until now. Arne Hagstad, a seasoned hospitality tech leader Chief Growth Officer@Suusify , shares how aligning these functions can unlock dramatic growth, like boosting revenue per guest from €300 to €1100. In this episode, discover how hospitality businesses can harness real-time data and AI to anticipate guest needs, optimize price strategies, and deliver personalized experiences that stand out in a crowded market.00:00 - Introduction to Arne Hagstad and key themes of growth, technology, and leadership 01:20 - Arne's background in hospitality technology and journey from banking02:46 - The action-driven mindset and passion for insight over appearance 03:08 - The story of career change inspired by a mountain encounter 04:39 - The importance of understanding holistic hotel strategies 07:33 - Biggest mistake: siloed departments and disconnected strategies 10:02 - The significance of connecting revenue, marketing, and operations 12:26 - Benefits of independent hotels implementing holistic strategies faster 13:54 - Introducing the 'Hub by Suusify' BI platform 15:17 - How the platform connects data sources and aids future forecasting 16:36 - Applications of the platform in sales, demand, and guest insights 18:22 - Using data for targeted sales efforts and market analysis 20:26 - Upselling as a timely, personalized interaction, not spam 22:32 - The impact of tailored communication on guest satisfaction 23:56 - Integration of AI in travel planning and automation 24:48 - The hype versus real potential of AI in hospitality 27:46 - The role of AI in automating routine tasks and enhancing guest experiences 29:44 - Future trends: luxury's shift towards human connection and tech balance 32:07 - Technology's role in leisure and urban hotel experiences 35:34 - Concerns around data security, privacy, and ethical AI use 37:31 - Leadership lessons: building teams based on shared dreams and personality 40:08 - Hiring insights: spotting the fire, not just the CV 42:33 - Actionable advice for independent hotels and exciting tech tools to watch 44:16 - Defining 'level up' through learning from failures and successes 45:01 - Closing thoughts on the importance of continuous innovation and leadershipconnect with Arne https://www.linkedin.com/in/arne-hegstad-12293338/Youtubehttps://www.youtube.com/@levelupwithhakimApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Building Trust in Hospitality: Go-to-Market Strategy, AI, and the Future of Guest ExperienceIn this episode, with Zoe Koumbouzi for round two, the conversation explores how trust shapes sales, partnerships, and long-term growth in hospitality technology. The discussion also covers honest marketing, CEO visibility, benchmarking, and how AI and real-time data are changing how travelers discover and book experiences.Key TopicsWhy trust is the foundation of sales and relationshipsHow hospitality tech go-to-market strategies are evolvingHonest marketing and selling what’s actually on the tableThe Muse and Uber partnership and what it means for guest journeysWhy consultants and advisors are becoming more valuableBenchmark reports as a sales and authority toolCEO visibility and messaging consistency on LinkedInAI search, TikTok, and real-time travel discoveryLessons from acquisitions and industry changeTime Chapters00:00 Introduction and welcome01:35 How careers and strategy evolve in hospitality03:16 Why trust matters in go-to-market strategy05:47 Broken trust between vendors and hoteliers07:30 Honest marketing and clearer product positioning09:27 The rise of consultants and advisors11:01 Muse x Uber and the future of guest journeys15:30 Muse Unfold and product launch reactions17:45 Why benchmark reports matter19:28 Salary, bonuses, and gender insights23:01 CEO visibility and personal branding27:04 Messaging consistency across platforms28:06 AI search and how people research travel29:20 TikTok’s role in travel discovery32:23 Lessons learned from acquisitions34:22 What’s next for helping tech companies grow36:01 A surprise career pivot story37:28 Closing thoughtsCONNECT WITH ZOEhttps://www.linkedin.com/in/zoe-koumbouzi/Spotifyhttps://open.spotify.com/episode/6shedvQZmcljNr9zkqmGNo?si=VXbGwhpWQUeHLfAC6ON30AApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Unlocking the Future of Real Estate: Insights from Alexander ShawIn this episode, we dive deep into the evolving landscape of real estate - from capital movement, hospitality innovations, to technology's role in shaping tomorrow. Alexander Shaw shares invaluable insights on how relationships, trust, and tech are revolutionizing the sector for investors and operators alike.Timestamps: 00:00 - Introduction to the episode and why real estate is underestimated02:00 - Alexander's journey from law to real estate investment04:00 - The systemic issues in real estate capital flows and how Capitan Connect addresses them07:00 - The shift in market diligence and investor expectations in today’s environment09:30 - Real estate as a capital allocation business, not just property management12:00 - The blending of hospitality and other asset classes: innovations in community and experience15:00 - Key factors investors evaluate in hospitality assets like branded residences17:00 - The importance of operational excellence and brand consistency in hospitality trends19:00 - How data and technology are transforming hotel management and investment decision-making21:00 - Tips for hotel operators to improve capital raising efforts through fundamentals23:00 - The impact of AI on underwriting, hiring, and operational management in real estate26:00 - Building trust and long-term relationships in real estate and hospitality30:00 - The future of real estate with tech, AI, and evolving asset classes35:00 - The exciting innovations in residential, PBSA, and mixed-use developments40:00 - Balancing human connection with automation and tech in hospitality45:00 - Practical advice for newcomers: networking, LinkedIn, and mentorship50:00 - The importance of transparency, honesty, and sharing knowledge in industry growth55:00 - Reflections on future trends and the evolution of real estate58:00 - Closing thoughts and how to level up in the industryConnect with Alexander Shaw:Alexander Shaw - Capitan ConnectSpotifyhttps://open.spotify.com/show/65D40dyTOSM2nNaa9GfBUaApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Unlocking the Future of Student Living: How Fuse is Reimagining a Fragmented MarketWhat if student housing in Europe could be faster, more connected, and truly tailored to young people's needs? Marco Nobel, founder of Fuse, reveals how he's transforming a slow, fragmented industry into a vibrant community-driven experience. With a background that blends real estate, music, and innovative community building, Marco shares the bold vision behind Fuse, to create not just places to live, but ecosystems that foster belonging and growth. This episode isn't just about real estate; it's about rethinking how we build spaces where students thrive, leveraging community, technology, and a founder's mindset.You'll discover:How Fuse is turning traditional student housing into a lifestyle brand by integrating community, events, and digital engagement.The innovative business models master leases, management agreements, and hybrid strategies—that are fueling rapid expansion across Europe.Why community is the hidden engine of student satisfaction and how Fuse uses it as a competitive edge.The role AI and automation are playing in streamlining operations while maintaining the human touch.The stakes and opportunities of scaling in a market with underdeveloped assets and growing demand.Reach out to Marco Nobel linkedin.com/in/marco-nobel?skipRedirect=true&miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAyyFfoBS45PSZWbXHIeQ_JdYGKEEkvRhsMEpisode Chapters:0:00 - Introduction: The Vision Behind Fuse2:00 - From Communities to Real Estate: Marco’s Journey4:30 - Why Europe’s Student Housing Market Needed Reinventing7:00 - The Business Models Powering Scale9:45 - The Role of Community and Experience in Student Satisfaction13:00 - Leveraging AI & Technology to Optimize Operations16:30 - Challenges on the Path to Growth20:00 - Building a Brand in a Fragmented Market23:00 - Future Expansion & Diversification Strategies26:00 - The Founder’s Mindset & Building Public Presence30:00 - Lessons from Hospitality for Real Estate33:00 - The Power of Authenticity & Personal Branding36:00 - The Long-Term Vision for Fuse40:00 - How Music and Creativity Inform Leadership43:00 - Final Thoughts: Leveling Up in a Rapidly Changing Worldhttps://open.spotify.com/episode/40SUhOu8iSMV8e3I3pX2uV?si=pBpuBWSxSsu2caTiaRA9vQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Mastering the Art of Talent in Hospitality Tech: Insights with Edouard ClarkUnderstanding people, hiring smartly under pressure, and leveraging technology are key to thriving in the hospitality industry. In this episode, Edouard Clark shares his journey across continents and industries, revealing how human insight, expectation management, and innovative recruitment strategies can transform your approach to talent.Timestamps:00:00 - Unlocking the human side of hospitality: Edward Clark’s journey02:14 - The importance of listening to candidates’ stories to understand their potential03:52 - From rugby to entrepreneurship: lessons learned from a diverse career path06:38 - Leading hotel pre-openings: managing chaos and stakeholder expectations10:44 - Hiring under pressure: what hotel startups get wrong and how to improve13:15 - The biggest mistakes in hospitality hiring and expectation setting16:08 - The critical role of culture fit over urgency in talent acquisition17:31 - Talent, leadership, or process: what’s really holding back hotel staffing?20:20 - How to craft CVs that catch recruiters’ attention—voice notes and results24:25 - The impact of AI on recruitment: automation without losing the human touch27:43 - The worst CV mistakes to avoid: too lengthy, unorganized, or generic29:51 - First-minute impressions in interviews: what to look for in candidate behavior33:45 - One-minute advice for building a compelling, results-driven CV38:16 - How top hiring managers stand out and attract the best talent41:16 - The future of hospitality talent: how AI, robotics, and human skills intersect45:41 - What leveling up truly means: stepping outside comfort zonesConnect with Edourd Clark: https://www.linkedin.com/in/edouardclark/Listen to Level up with Hakim on spotifyhttps://open.spotify.com/episode/4TfLYtPkQ7A8WYGW46Rvl6?si=G7aWz36WQj2jI4bJTjSPGQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

In this eye-opening conversation, Lucas dives into what true peak performance really means for hotels today. You’ll discover how understanding the entire customer journey—from pre-arrival interactions online to a personalized check-in, can elevate guest experiences and increase revenue. He shares powerful insights on balancing technology with authentic human connection, emphasizing that a guest’s first impression often hinges on the smallest touchpoints, whether it's a greeting at the driveway or a seamless virtual tour.Here are the time-stamped highlights for your episode chapters:The True Meaning of Peak Performance in Hospitality - Starts at 13:49The Power of Customer Journey & Touchpoints - Starts at 14:21Evolving Sales Strategies in a Digital Age - Starts at 10:57Cultures, Technologies, and Regional Differences - Starts at 9:09The Role of AI: Enhancing, Not Replacing, Human Touch - Starts at 31:32Building a Foundation: Sales and Service Fundamentals - Starts at 43:32Virtual & Digital Site Inspections: New Skills for New Norms - Starts at 12:19Measuring Success Beyond Numbers: Holistic Hotel Performance - Starts at 13:53Staying Ahead: Embracing Change & Leveling Up - Starts at 44:27Connect with Lucas https://www.linkedin.com/in/lucaspeng/Listen to Level up with Hakim on spotifyhttps://open.spotify.com/episode/6B4x4SMxAQVvgQuapV8KdN?si=kFhmCOuwS26veV7jZ48IhQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Unlocking Future-Ready Leadership with Michael Cohen: The Power of No-Man Executive and AIManaging Partner @ GAIN • ✈️ Nomad Executive™️ • Travel and Hospitality, Innovation Growth Advisor • Top 100 Social Media and Digital Thought Leaders in Global Hospitality• Lecturer @ NYUIn this episode, Michael Cohen, a seasoned expert in travel, hospitality, and AI, shares transformative insights on adopting a no-man executive lifestyle, the future of remote leadership, and how AI is reshaping industries. His proven strategies center on agility, trust, and smart technology integration—key elements for staying competitive.Time-stamped Highlights:00:00 - Introduction to Michael Cohen and his unique perspective on borderless leadership02:06 - The evolution of remote work culture post-COVID and its implications05:32 - Building a lifestyle of leadership: working from anywhere and traveling intelligently09:00 - The key to business growth: identifying root problems and developing tailored 'medicines'12:17 - Gain’s mission: connecting strategic growth advisors across industries15:53 - How success varies depending on company lifecycle and strategic needs18:23 - The importance of scaling operational success through automation and replication22:11 - Differentiating trends from hype in hospitality innovation24:43 - The real-world impact of immersive training and AI in the industry27:23 - Hesitation in hospitality innovation and the risks of falling behind30:15 - Leveraging AI effectively: focusing on human intelligence and strategic integration36:21 - Unlocking human potential: using AI to enhance creativity, decision-making, and guest experience41:22 - The enduring importance of trust, relationships, and positive energy in leadership44:24 - Common mistakes in go-to-market strategies and how to avoid them47:46 - The power of amplification as a core growth principle48:50 - What does "Level Up" really mean for Michael: focus, choices, and deliberate action50:41 - The importance of sharing honest conversations in challenging industries51:38 - Closing thoughts: embracing change, technology, and maintaining human connectionResources & Links:Borderless: A Nomad Executive Playbook — Michael Cohen’s upcoming book exploring remote leadership and borderless work strategiesGain — Growth Advisors — Strategic consultancy for travel, hospitality, and tech industriesModern Hotelier Podcast — Michael Cohen’s endorsement and industry insightsConnect with Michael https://www.linkedin.com/in/michaelcohen-growth-advisor-travel-and-hospitality-tech/Listen to Level up with Hakim on spotifyhttps://open.spotify.com/show/65D40dyTOSM2nNaa9GfBUa?si=fcdf3604691a4ecf

Unlocking Revenue and Profitability in HospitalityI dive into the world of hotel revenue management with Vlatka, a seasoned consultant with over 20 years of experience. Discover why focusing solely on occupancy and rates is a mistake, and learn how shifting your mindset toward profitability can transform your hotel's future. Vlatka shares her journey and practical strategies for boosting performance, managing distribution channels, and leveraging AI for smarter revenue tactics. This episode is essential for hotel owners and operators eager to challenge outdated paradigms and embrace innovation for lasting success.[Episode Chapters]0:00 - The hospitality revenue shift: what many still misunderstand4:35 - Vlatka’s journey into revenue management from operational roots10:00 - Common mistakes hotels make: reverse pricing, OTA dependence, and cost miscalculations15:20 - How independent hotels can boost first-month performance20:40 - The role of data, AI, and automation in future-proofing revenue strategies26:00 - Aligning sales, marketing, and operations for commercial success33:10 - Building trust internally and externally for better revenue results38:00 - The future of AI in revenue management: opportunities and risks44:00 - Distribution strategies in a complex, multi-channel environment49:00 - Why boutique, independent hotels hold a unique advantage in 2026-2753:00 - What does leveling up really mean for hotel leader?Connect with Vlatka Barcan https://www.linkedin.com/in/vlatka-barcan/Listen to Level up with Hakim on spotifyhttps://open.spotify.com/episode/6B4x4SMxAQVvgQuapV8KdN?si=kFhmCOuwS26veV7jZ48IhQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

Redefining Travel: A New Path for Wellness and Personal GrowthIn this inspiring episode, Sahara Rose DeVora shares her journey to creating a global travel coaching network focused on transformation, healing, and emotional well-being through travel. Learn how travel can be a tool for deeper human connection, personal growth, and industry innovation—especially in a world increasingly concerned with mental health.Timestamps:00:00 - Introduction to Sahara Rose DeVora and her journey into travel and wellness01:17 - The deep meaning behind travel as a tool for transformation02:45 - How personal stories shape travel as a healing modality04:00 - Sahara’s journey from family travel to cultural exploration and personal growth06:36 - The pivotal backpacking trip that ignited Sahara’s passion for travel08:11 - Lessons about people and humanity learned through extensive travel10:07 - Favorite destinations and why Thailand holds a special place in Sahara's heart12:13 - Defining the Travel Coach Network — beyond traditional travel roles14:42 - How Sahara created a meaningful certification for travel coaches via the ICF16:18 - Addressing mental health and the emotional power of travel in corporate wellness18:29 - The role of travel in combating burnout and promoting emotional well-being21:05 - Building standards in travel coaching and industry implications23:26 - The future of travel in an AI-driven world and the irreplaceable human element25:45 - Expanding travel coaching to serve wider demographics and emotional needs28:27 - How travel brands can embed meaning and emotion into their offerings30:44 - The power of emotion-first travel and connecting deeply with audiences32:29 - Sahara’s long-term vision for the Travel Coach Network and industry evolution34:12 - Places still on Sahara’s bucket list and future travel plans35:26 - What “leveling up” means in the context of wellness, travel, and personal growthResources & Links:International Coach Federation (ICF)Travel Coach Network (hypothetical link for reference)Black Tomato – A travel company embracing emotional and experiential travelForbes on emotions and travel – article on emotion-first travel (search for specifics)Connect with Sahara Rose DeVora:Linkedin https://www.linkedin.com/in/sahara-rose-de-vore-4b8bb394/

How to Transform Complexity into Clarity and Empower Women LeadersThis episode explores the importance of clarity in leadership, navigating corporate versus entrepreneurial mindsets, and building impactful networks for women in business. Nora Stolz shares insights from her diverse career, emphasizing strategic thinking, ownership, and community-building.Timestamps:00:00 - The challenge of translating strategy into execution02:19 - Asking questions early to clarify objectives and reduce trust erosion04:47 - How international upbringing influences leadership approach07:00 - Long-term strategy: vision, goals, and breaking down into actionable steps08:46 - Personal and business goal setting with visualization and reflection exercises11:07 - Lessons from career in finance giants and tech giants on execution and discipline12:48 - Navigating humility and ownership in corporate and startup environments14:25 - The story behind the Female Forum and its mission to support women leaders15:45 - Building partnerships that create mutual value without commercializing emotionsAbout the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with Norahttps://www.linkedin.com/in/norastolz/ LinkedinListen to Level up with Hakim on spotifyhttps://open.spotify.com/episode/3ZEwMToQzskVv4EsYoZbNh?si=kriaiNOoSb6-KaMVXuBTLAApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

SummaryIn this conversation, Tarek Reslan shares his journey from a computer science graduate who disliked coding to becoming a content lead in marketing. He discusses the challenges and fears he faced while transitioning to a new career, the importance of continuous learning, and the impact of AI on marketing. Tarek emphasizes the need for curiosity and experimentation in both startups and corporate environments, and he offers insights on how to overcome mindset blocks and adapt to new challenges.Chapters00:00 From Coding to Content Creation: A Bold Shift05:14 Navigating the Marketing Landscape: Tools and Strategies10:52 The Impact of AI on Marketing and Content Creation16:39 Learning and Growth: Startups vs Corporates22:06 Overcoming Challenges: Mindset and Adaptation27:34 Final Thoughts: Curiosity and Continuous Learning28:46 Untitled design.mp4About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with Tarekhttps://www.linkedin.com/in/tarek-reslan/ LinkedinListen to Level up with Hakim on spotifyhttps://open.spotify.com/episode/6B4x4SMxAQVvgQuapV8KdN?si=kFhmCOuwS26veV7jZ48IhQApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

summaryIn this episode of Level Up, Hakim welcomes Zoe Koumbouzi, a marketing advisor specializing in helping travel, hospitality, and MICE companies enhance their marketing strategies. Zoe shares her journey of blending personal and professional life, emphasizing the importance of visibility in the digital age. She discusses her framework centered around 'words, people, and stories,' which helps individuals and companies articulate their unique narratives and connect authentically with their audiences. Zoe also highlights the significance of personal branding, especially for founders, and how it can lead to greater trust and engagement in the B2B space.The conversation delves into the challenges and opportunities presented by AI in marketing, particularly in the hospitality sector. Zoe explains that while AI can streamline processes, it is not a magic solution; the quality of data and human support are crucial for effective implementation. She provides actionable insights on how to enhance visibility on platforms like LinkedIn, emphasizing the power of strategic commenting and personal storytelling. The episode concludes with Zoe's advice on maintaining a dynamic LinkedIn profile and the importance of continuous evolution in personal branding.Chapters00:00 Introduction to Zoe Koumbouzi00:49 Zoe's Journey and Professional Background02:13 The Mindset Shift: Doubling Your Salary04:29 Understanding the Framework: Words, People, and Stories05:25 The Therapeutic Nature of Posting Online07:06 Balancing Confidence and Company Visibility08:19 The Importance of Founder Branding09:57 Leveraging Team Members as Brand Ambassadors11:33 AI's Role in Storytelling and Content Creation13:53 Advice for Founders on Content Creation13:57 NEWCHAPTER15:20 Minimum Visibility Routine for Success18:19 LinkedIn: A Networking and Business Marketplace19:50 The Power of LinkedIn25:56 AI and the Future of Hospitality Marketing28:02 Elements of a Successful Marketing Strategy30:59 Optimizing Your LinkedIn Profile34:32 Final Tips for Personal Branding38:02 Untitled design.mp4About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with Zoehttps://www.linkedin.com/in/zoe-koumbouzi/ LinkedinListen to Level up with Hakim on spotify https://open.spotify.com/episode/5u2m2nTiqAjepUpRTo6wKL?si=7mP9nHGVQKiRSJvtIqWnqAApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

SummaryIn this episode of Level Up, Hakim sits down with Arjan, a podcast host of FUTURE OF HOSPITALITY and entrepreneur focused on hospitality. Arjan shares his unconventional journey through various industries, including hospitality, finance, and sustainability, emphasizing the importance of personal connections and storytelling in business. He discusses his experiences in the hospitality sector, where he learned that true service is about trust and care, and how these principles have shaped his approach to entrepreneurship. Arjan also reflects on his battle with long COVID, which led him to reevaluate his life and career, ultimately inspiring him to create Guest Journey, a software service aimed at enhancing guest experiences in the hospitality industry.Chapters00:00 Introduction to Ariane Eichelbaum01:19 Ariane's Unconventional Journey03:22 Lessons from Hospitality09:24 Transitioning to Finance and Sustainability18:02 A Life-Changing COVID Experience22:23 Creating Guest Journey28:27 The Power of Personalization in Hospitality34:38 Future of Hospitality: Expanding Horizons48:48 Balancing AI and Human Connection51:35 Reflections and Personal Growth52:25 Untitled design.mp4About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with Arjanhttps://www.linkedin.com/in/arjaneikelenboom/ LinkedinListen to Level up with Hakim on spotify https://open.spotify.com/episode/5u2m2nTiqAjepUpRTo6wKL?si=7mP9nHGVQKiRSJvtIqWnqAApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

SummaryIn this episode of "Level Up" Hakim interviews John McDonald, a remarkable figure whose journey spans engineering, leadership, and personal transformation. John reflects on his early fascination with electricity, which began in sixth grade when he taught himself to solder and fix electronics. His passion for engineering led him to Purdue University, where a pivotal meeting with Professor Ahmed El Abiad set the course for his career in power engineering. John shares how this mentorship shaped his path and instilled in him the importance of recognizing and nurturing talent in others, a theme that resonates throughout his professional life.John discusses his commitment to lifelong learning and personal health. At the age of 59, he embarked on a journey to improve his fitness, inspired by his children. This transformation not only led him to win 5K races but also reinforced his belief that it’s never too late to make significant changes in life.Chapters00:00 Introduction to John McDonald02:22 Early Fascination with Electricity07:59 A Defining Moment at Purdue12:04 The Importance of Mentorship19:37 Understanding the Business Side of Engineering26:20 Leadership in IEEE and Giving Back33:37 Transforming Health at 5941:31 Winning 5K Races and Personal Growth45:41 What Does Level Up Mean?47:44 Untitled design.mp4About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with John   https://www.linkedin.com/in/johndougmcdonald/ LinkedinListen to Level up with Hakim on spotify https://open.spotify.com/episode/5u2m...

SummaryIn this conversation, Hakim and Pedro Joaquin Arceyut Araya delve into the complexities of luxury hospitality, exploring themes such as the pressure of managing multiple outlets, the importance of guest experience, and the role of leadership in fostering high-performance teams. Pedro shares his journey from engineering to hospitality, emphasizing the significance of emotional connections and the evolving definition of luxury. The discussion also highlights the impact of technology on enhancing guest experiences and the necessity of maintaining quality standards across diverse venues.Chapters00:00 Introduction to Luxury Hospitality Challenges02:08 The Journey to Hospitality: From Engineering to Culinary Arts04:31 Overcoming Early Struggles in a New Environment06:35 Learning Through Experience: The Importance of Self-Management09:36 Crisis Management: Turning Challenges into Opportunities15:46 Managing Multiple Outlets: The Art of Delegation and Standards19:50 Pressure and Expectations in Luxury Hospitality23:11 Building Successful Outlets: The Foundation of Hospitality Management23:46 Creating a Culinary Ecosystem27:37 Building Multi-Venue Strategies31:01 Hiring for High Performance in F&B36:46 The Evolution of Leadership in Hospitality38:09 Defining Honest Luxury41:44 The Role of Technology in Hospitality43:49 Personal Evolution and Leveling Up46:13 Untitled design.mp4About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Connect with Pedrohttps://www.linkedin.com/in/pedroarceyut007/ Linkedin Listen to Level up with Hakim on spotify https://open.spotify.com/episode/5u2m2nTiqAjepUpRTo6wKL?si=7mP9nHGVQKiRSJvtIqWnqAApple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

SummaryMost healthcare leaders overlook the real power of strategic trust and adaptability—until it’s too late. Brian Rijet, a seasoned healthcare IT executive, reveals how honesty, cultural agility, and relentless learning are the secrets to building fast, lasting relationships in high-stakes environments. If you're stepping into leadership or navigating complex partnerships, this episode is your blueprint to transforming challenges into growth opportunities.Chapters00:00 Introduction to Brian Rijet's Journey02:39 Early Career and Transition to Healthcare Technology05:13 The Shift to Client-Facing Roles and Building Trust07:34 Leadership Influences and Personal Growth12:27 Aligning Clinical Outcomes with IT and Commercial Goals14:56 The Future of Healthcare Technology17:11 AI's Impact on Jobs in Healthcare19:29 Advice for the Next Generation in Healthcare22:16 Balancing Work and Family LifeAbout the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Brian Raggett Linkedin   / https://www.linkedin.com/in/brianraggett/Listen to Level up with Hakim on spotify https://open.spotify.com/episode/4vaq...

What does true leadership and resilience look like in a world driven by high stakes, relentless pressure, and constant change? Fadi unlocks the secrets to forging an unstoppable mindset, built on discipline, authenticity, and a fearless embrace of risk. From humble beginnings working at age 14 to leading diverse teams across continents, he reveals how resilience, balance, and self-made effort shape success.Chapters00:00 - Introducing Fadi: Resilience, Leadership, and Mindset01:14 - The Impact of Early Struggles on Personal Growth03:35 - Turning Challenges into Opportunities for Success05:05 - Overcoming the Timeline to Graduation and Persistence08:43 - Cultivating a Resilient Mindset During Tough Days11:43 - Taking Calculated Risks for Happiness and Success13:32 - Embracing Failure as a Stepping Stone14:25 - Leadership Rooted in Consistency, Trust, and Action17:11 - Leading by Example and Integrity19:51 - When to Push Versus Support Team Members22:53 - Qualities Essential for Future Leaders: Empathy and Excellence27:00 - Physical Activities That Release Stress and Boost Focus29:02 - Decision-Making Under Pressure: Staying Calm and Focused31:08 - How Pressure Reveals True Character35:36 - Balancing Work, Family, and Personal Passions39:23 - Advice for Young Professionals to Excel44:09 - What Living Up Means to Fadi: Leveling Up Through Experience46:17 - Final Thoughts: Stay Ambitious, Authentic, and Always Keep LearningAbout the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Fadi Cherfane Linkedin https://www.linkedin.com/in/fadi-cherfane-44b85916/Listen to Level up with Hakim on spotify https://open.spotify.com/episode/4vaq...Apple Podcasthttps://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718Amazon musichttps://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

SummaryIn this episode of Level Up, Hakim Omar interviews Jae Zayed, Vice President and Chief Digital and Information Officer at Southwest General Health Center. They discuss the intersection of technology and healthcare, exploring digital transformation, leadership, and innovation. Jae shares insights from his journey in healthcare IT, emphasizing the importance of human connection and technology's role in improving patient care.Chapters00:00:00 Introduction and Guest Welcome00:03:00 Jae Zayed's Journey into Healthcare IT00:09:00 Digital Transformation in Healthcare00:15:00 Leadership and Innovation in Healthcare00:21:00 Future of Healthcare and TechnologyAbout the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Listen to Levelup with Hakim on spotify https://open.spotify.com/episode/4vaqhttps://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbGctaFluS0dKSVpHT21zQ1VVUk42YUJTMGxKZ3xBQ3Jtc0trV0NJNkxWM2MtalZkT3hvWkNzN2ZwemxyTEhNaFdDaGxuLXBHOFlxMlZDTUY0Y182dVZWNXNSc2Ztd1MzVFkwRW9PSU9obVZtTWhrV3k0QVV5NUZBQThUX1BPZTFGVWZTY1BuSi1RM21QV1dTM29uRQ&q=https%3A%2F%2Fopen.spotify.com%2Fepisode%2F4vaqJLMbhmZKzeTCq44nPB%3Fsi%3DpT-E2mzxTn-0xWRLIT6NvA&v=NCRxqmYHi9s

SummaryIn this live episode from Sneakerness Amsterdam, hosts Sergio and Matthijs founders of Sneakerness to discuss the evolution of Sneakerness from a small gathering to a global sneaker culture movement. They share their personal journeys, the challenges faced in building a brand, and the impact of COVID-19 on the sneaker event industry.The conversation highlights the importance of community, passion, and adaptability in the face of setbacks, as well as their future plans for expansion and the ongoing evolution of sneaker culture.00:00 The Origins of Sneakerness03:06 Building a Brand from Passion05:58 The Growth of a Global Movement09:04 Challenges and Setbacks in Scaling12:08 Navigating the Post-COVID Landscape15:07 The Future of Sneaker Culture17:58 Advice for Aspiring EntrepreneurstakeawaysSergio's passion for sneakers began at a young age.Matthijs was involved in street culture, including graffiti and DJing.Sneakerness started as a solution to the problem of fake sneakers.The brand grew organically without external investment.Community trust was built through real, offline events.The importance of visual identity in establishing brand trust.COVID-19 posed significant challenges for the event industry.The sneaker culture is evolving and maturing post-COVID.Future plans include expanding to South America.Passion and community are key to successful entrepreneurship.About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.Listen to Levelup with Hakim on spotify https://open.spotify.com/episode/4vaq...Sneakernesshttps://youtu.be/U7slF9Cc1xM?si=1hc9GNwaPRi5X48FMatthjishttps://www.linkedin.com/in/matthijsvandermeulen/Sergiohttps://www.linkedin.com/in/sergio-muster-a9139333/

In this episode, I interviewed Mike Pomerance, a seasoned leader in healthcare innovation. I discussed Mike's journey from his early career influences to his leadership style, emphasizing emotional intelligence and the importance of team dynamics. Mike shares insights on Six Sigma, the challenges of implementing technology in healthcare, and the cultural differences in leadership across regions. The conversation also touches on the significance of happiness in the workplace, the lessons learned from failures, and valuable advice for entrepreneurs.00:00 Introduction to Leadership and Healthcare Innovation01:37 Early Influences and Career Beginnings03:47 Leadership Philosophy and Emotional Intelligence06:31 Understanding Six Sigma and Problem Solving08:19 Lessons from Failure and Personal Growth11:35 Daily Life of a Leader and Availability14:49 Cultural Differences in Leadership16:37 Creating a Culture of Excellence20:52 The Future of Healthcare Technology24:37 Driving Innovation in Healthcare29:22 The Importance of Communication32:42 The Future of Healthcare Technology35:11 Lessons from Leadership Challenges39:44 Defining Success and Happiness43:33 Advice for Aspiring EntrepreneursAbout the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond. 💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar. Hakim Omar   / hakimomar   Listen to Levelup with Hakim at https://open.spotify.com/show/65D40dy...

summaryIn this engaging conversation, Hakim Omar interviews Mounir Biba, a world champion athlete and entrepreneur, exploring the intersection of sports, mindset, and resilience. Mounir shares his journey from a young dreamer to a successful competitor, emphasizing the importance of hard work, self-teaching, and the evolution of breaking as a sport. The discussion highlights the challenges athletes face, the duality of being an athlete and an entrepreneur, and the mindset required to succeed in both realms.takeawaysMounir Biba is a world champion athlete and entrepreneur.The journey of an athlete involves both physical and mental challenges.Mindset plays a crucial role in achieving success.Resilience is key to overcoming obstacles in sports.Self-teaching is essential for athletes in breaking.The influence of early experiences shapes an athlete's path.Hard work often outweighs natural talent in competition.The evolution of breaking has changed athletes' lifestyles.Athletes must adapt to new training methods to succeed.Winning titles requires a combination of talent and hard work. About the Show What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond. Each episode features candid conversations with commercial leaders, founders, creators, athletes, and industry experts who have built careers, brands, and teams in the real world—not just on paper. We unpack sales and business development, partnerships, leadership, entrepreneurship, and personal performance, but also the human side: resilience, self-belief, failure, starting over, and staying hungry. You’ll hear unfiltered insights, hard-earned lessons, and practical tactics you can apply the same day—whether you’re growing a team, a business, or yourself. 🔔 Subscribe so you never miss a conversation. 💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar. Connect with Mounir Biba https://www.linkedin.com/in/mounir-biba/ Connect with Hakim Omar https://www.linkedin.com/in/hakimomar/ Listen to Levelup with Hakim at https://open.spotify.com/show/65D40dyTOSM2nNaa9GfBUa?si=663504ce1a4c477a

SummaryIn this engaging conversation, Neely Khan, founder of AWC, discusses the evolution of storytelling in business, emphasizing the importance of authenticity and the integration of AI in the creative process.She shares insights on common mistakes brands make in storytelling, the balance between AI and human connection, and her personal journey as an entrepreneur. Neri also reflects on the significance of purpose and spirituality in her life, offering valuable advice for startups and the future of storytelling.TakeawaysNeely Khan is redefining storytelling in the hospitality industry.Authenticity in storytelling is crucial for brand connection.AI can enhance storytelling but should not replace human creativity.Common mistakes in storytelling include focusing too much on the brand itself.Understanding your audience is key to effective storytelling.The future of storytelling involves a blend of AI and human emotion.Self-doubt is a common experience for entrepreneurs.Finding a greater purpose can help overcome challenges.Spirituality and gratitude play a significant role in personal growth.Leveling up means focusing on self-growth and authenticity.TitlesRedefining Storytelling in BusinessThe Intersection of AI and CreativityChapters00:00 Introduction to Neri Khan and AWC02:58 The Evolution of Storytelling in Business05:44 Authenticity in Storytelling for Hospitality08:43 Common Mistakes in Brand Storytelling11:47 Building a Brand: First Steps for Startups14:51 The Role of AI in Storytelling17:41 Balancing AI and Human Emotion in Storytelling33:49 Harnessing AI for Personal Growth38:55 Balancing AI and Human Connection43:46 Navigating Self-Doubt in Entrepreneurship49:06 Finding Purpose in Adversity52:43 The Role of Faith in Resilience54:51 Literary Inspirations for Growth57:08 Learning from Mistakes01:00:06 Defining Personal Growth and Success

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Is your team check-in still meaningful — or just a box-ticking exercise? In this episode of Level Up with Hakim, I sit down with Isabelle Smit for a powerful and honest conversation about leadership, psychological safety, hospitality culture, and what teams truly need today. We dive into: 🔹 How to create real, human check-ins (not box ticking) 🔹 Why psychological safety is the foundation of performance 🔹 Building trust and space for your team to speak openly 🔹 Leadership behaviours that actually drive growth 🔹 The future of hospitality teams and team culture 🔹 Isabelle’s personal experiences and lessons from the industry This episode is packed with 👇 Let me know in the comments: Do you run meaningful check-ins… or just tick boxes? — Follow the Level Up Journey: 🔗 LinkedIn: Hakim Omar 🔗 Instagram/TikTok: @levelupwithhakim 🔗 Business Inquiries: Bond'nBuild (Sales & Business Development Consultancy)

summary In this engaging conversation, Hakim and Kristin Amadou explore the vital themes of sustainability, entrepreneurship, and the human element in business. Kristin shares her vision for a sustainable future, her journey as a catalyst for change, and the importance of transforming mindsets within organizations. We discussed the misconceptions surrounding sustainability in business, the role of technology, and the need for accountability and transparency in leadership. Kristin emphasizes the significance of collaboration and the human aspect in driving purpose-driven growth, ultimately inspiring listeners to become future makers themselves. Chapters 00:00 Envisioning a Sustainable Future 03:03 The Journey to Entrepreneurship 06:00 Transforming Organizational Mindsets 08:49 The Role of Leadership in Sustainability 11:46 Navigating Change in Established Companies 14:53 The Human Element in Business 17:48 Misconceptions About Sustainability 20:36 Creating Impact in Sustainability Roles 23:37 The Hospitality Industry's Sustainability Challenge 26:22 Transforming Business in the Middle East and Beyond 30:01 The Future Makers Mindset 32:23 Strategic Doing in Sustainability 35:15 Facilitating Change in Organizations 39:44 The Role of Technology and AI in Sustainability 44:28 Personal Principles and Activism 49:52 Leveling Up: Accountability and Transparency Kristin Amadon Strategic Business Development | FutureMaker https://www.linkedin.com/in/kristin-amadon-0171745/