Modern Solutions for Modern Restaurants

Restaurant labor is an unparalleled growth engine for skill development and leadership. Whether you've worked a shift in a dining room or managed a busy kitchen, these transferable skills are invaluable in any industry. This episode challenges the misconceptions about restaurant jobs and highlights their role in fostering unmatched personal and professional growth. From teamwork to technology fluency, learn why your next great hire might just come from a restaurant background. 

In this episode of Modern Solutions for Modern Restaurants, Paul Molinari of Popcorn GTM talks with Coca-Cola’s Angela Diffly and Freestyle’s Anthony Bonitatibus about Coca-Cola Freestyle as a connected restaurant technology platform, not just a touchscreen beverage dispenser. They explain how Freestyle functions as an insights engine that turns every pour into data operators can use, and how it can integrate via API with POS, loyalty, back-of-house systems, digital ordering, and first-party apps (with Wendy’s cited as an example). They discuss how Freestyle drives beverage volume through customization, offers hundreds of recipes and many zero-sugar options, and uses microdosing cartridge tech that saves back-of-house space and reduces crew burden. The conversation covers rapid promotion rollouts, custom flavors, “dirty soda” execution, an AI-driven Share a Coke Freestyle activation, and how partners use geographic and brand performance insights to merchandise and promote effectively.

It's another Thirsty Thursday! Paul and Matt interview Sterling Douglass, co-founder and CEO of Chowly, about building the company over a decade from POS integrations into an off-premise platform serving 17,000+ restaurants and the shift from “tablet hell” to today’s dashboard overload. Sterling argues restaurants are embracing the AI wave and that open data access and APIs will beat walled gardens. He explains why Chowly chose to focus on the underserved SMB segment over enterprise, how third-party marketplaces can be partners while Chowly’s dynamic pricing helps operators protect margins, and what operators should look for in acquisitions, emphasizing real product integration and clear customer communication. Sterling also shares stories of SMBs using AI for targeted marketing, discusses Chowly’s platform additions (first-party ordering, loyalty, digital marketing), and previews his new “AI for restaurants” podcast with Aaron Newton of Thanx. This episode is sponsored by OGC - visit: https://onegoalconsulting.com 

Paul Molinari breaks down why April 15 Tax Day restaurant promotions (free items, BOGOs, and 10.40-themed discounts from brands like Burger King, Krispy Kreme, Shake Shack, Potbelly, BJ’s Brewhouse, Hooters, and Grubhub) are really loyalty and data-capture strategies built on sophisticated tech stacks. He explains the behind-the-scenes requirements—CRM, segmentation, promo validation, POS integration, real-time data pipelines, and fraud prevention—and why weak “plumbing” can turn a brand moment into a customer service failure. He argues most operators run tactics without strategy: they skip pre/during/post campaign design, can’t measure outcomes like retention and LTV due to poor POS-loyalty integration, and think transactionally instead of relationally. Finally, he says the promo-code era is becoming table stakes and will give way to AI-driven personalized offers built on clean, connected, real-time data. Marketing help? Visit: https://popcorngtm.com    00:00 Tax Day Deals Explained 01:43 2026 Promo Roundup 03:00 Apps Codes Data Capture 03:39 Behind the Scenes Tech 06:39 Strategy Gaps Operators Miss 08:01 Measuring Retention Not Redemptions 10:09 From Promo Codes to Personalization 12:15 AI Powered Offer Engines 13:42 Key Takeaways and Future 15:10 Calendar Marketing Discipline 15:44 Wrap Up and Call to Action

Is drone delivery the future of restaurants—or just expensive hype? From DoorDash to Amazon Prime Air, drones are already dropping off pizzas and burritos in suburban America. But the numbers tell a wild story: ground delivery costs ~$8 per package, while Amazon projects drone delivery at $63 per drop. That's a 90% cost reduction needed before this takes off for most restaurant operators. In this video, we break down: ✅ Who's actually operating drone delivery RIGHT NOW (Wing, Flytrex, Zipline & more) ✅ The real math behind drone economics ✅ Why Texas is the drone delivery capital of the U.S. ✅ FAA regulations & geopolitical hurdles ✅ What consumers actually think—speed vs. privacy vs. noise

In this episode of Modern Solutions for Modern Restaurants, host Paul Molinari delivers something more personal — a 40-year journey through restaurant technology through the lens of a Gen X operator. From washing dishes at a Long Island Italian restaurant in 1985 to navigating AI-driven tech stacks today, Molinari traces how his generation lived through every major disruption the industry has seen — the first POS systems, OpenTable, Y2K, third-party delivery, COVID, and now artificial intelligence — and why that hard-won, skeptical-but-practical perspective is exactly what the industry needs right now. 

In this Thirsty Thursday episode, we welcome Scott Siegel of Curbit to discuss digital order orchestration and kitchen capacity management to reduce late pickups, cold food, and crowded pickup areas. Scott explains Curbit’s origins as a curbside pickup solution and how the pandemic-driven surge in digital ordering revealed a need to coordinate guest arrival with real-time kitchen production. 

In early March, McDonald’s CEO posted a LinkedIn video taking a careful bite of the new Big Arch burger, sparking widespread mockery and triggering response videos from Burger King and Wendy’s in what became the “great fast food CEO war of 2026.” Paul Molinari, founder of Popcorn GTM breaks down how the moment became a data and tech story: McDonald’s saw 47,000+ mentions and 5.8B reach, yet Burger King appeared in 68% of the conversation and later saw a 7.4% year-over-year visit lift versus McDonald’s 2.2% and Wendy’s down 10.7%. The episode argues that viral attention converts only when brands have integrated digital ecosystems—loyalty, apps, POS, and marketing stacks—highlighting McDonald’s AI, edge computing, and geofenced order systems, Burger King’s Royal Perks growth, and lessons from the 2019 chicken sandwich wars.

Breaking down Olo’s new customer-facing ordering app and asking who really benefits—guests, restaurant brands, or Olo. It frames the app as a “remote control” for ordering across many Olo-powered restaurants, potentially reducing app clutter, avoiding marketplace-style price inflation, and enabling “second-party ordering” where brands retain guest relationships while benefiting from network reach and data for better reordering and personalization. We highlight tradeoffs around privacy, unified guest profiles, notifications, and the risk of the app becoming a tracking tool or ad mall. Is the app is a guest win only if it’s meaningfully simpler, offers fairer economics, and earns trust with clean controls? And how does loyalty, discovery, and promotion work, notes a late-2026 network expansion, and points to Curbit’s order-orchestration as a potential advantage.

Paul and Matt are joined by Kerry Leo, Vice President of Technology at Shipley Donuts, to discuss Shipley’s modernization journey since he joined in 2021. Leo explains how Shipley moved from fragmented franchise technology to a cloud-based, franchise-ready ecosystem by standardizing POS and networking across 340 locations, standing up Oracle NetSuite for ERP and back office, and launching online ordering with Olo and a mobile app. They detail how AI-assisted ordering now supports roughly 22% of online orders and is generating about 24% higher average checks through features like auto-boxing, suggesting dozen discounts, and quickly building large meeting or event orders. They also cover how Shipley measures success beyond check size and preview Leo’s upcoming MURTEC talk on AI in ordering and operations. Visit: https://popcorngtm.com/podcasts

It's another Thirsty Thursday episode! This time Paul and Matt welcome Laurens Pitts, VP of Technology at Salsarita’s Fresh Mexican Grill, a Charlotte, North Carolina–based fast-casual Tex-Mex chain founded in 2000 with 80+ locations. Drawing on Laurens' experience on both the vendor and operator sides, they discuss how vendor–operator relationships have become less healthy over the past 5–15 years, with less coaching around relationship-building and more lead-generation pressure. The conversation focuses on trade show season etiquette: using “bar etiquette” and body language, avoiding aggressive aisle-blocking and overbearing follow-ups, and understanding how first impressions shape months of post-show outreach. Laurens' highlights common mistakes like “bumping to the top of your inbox,” replying repeatedly to the same email thread, overusing the “five minutes on your calendar” ask, auto-subscribing prospects to marketing newsletters, and insulting a buyer’s existing tech stack. They also touch on using LinkedIn to stay current on industry activity, the importance of referral networks and credible operator advocates, and the FORKED LinkedIn community (Forum of Restaurant Knowledge Exchange and Development) as a non-pitch space for sharing insights between operators and restaurant tech companies.  Visit: Salsarita's at https://salsaritas.com/  Visit: Popcorn GTM at https://popcorngtm.com  Visit: OGC at https://onegoalconsulting.com 

Guest Joanna Fantozzi, Senior Editor at Nation’s Restaurant News and Restaurant Hospitality, joins Paul and Matt to discuss where restaurant loyalty is headed. Fantozzi argues “is loyalty dead?” is the wrong question and explains that loyalty programs mainly attract already-loyal guests, that consumers have limited appetite for downloading multiple apps, and that loyalty is evolving beyond points. The group discusses Starbucks reintroducing tiered rewards (including a new Reserve tier requiring about $104/month spend) and how changes like fewer stars per dollar and added complexity can frustrate customers and reduce perceived value. Fantozzi highlights consumer concerns about transparency and moving goalposts, shares a non-restaurant example of points expiring quickly, and points to digital wallet-based rewards as a growing alternative to apps. She previews an upcoming NRN story on unique loyalty approaches, including a Brazilian steakhouse using group rewards, and says subscription loyalty is unlikely to grow due to subscription fatigue despite examples like Panera’s Sip Club. They also cover how creators and influencers affect brand affinity, citing Chili’s momentum from influencer-driven content, and note that influencer-friendly loyalty is authentic and easy to explain.

Hosts Paul and Matt chat with Abby Lorden, the publisher of Hospitality Technology, about her industry insights and the upcoming MURTEC 2026 conference. Abby shares her expertise on technology trends in the hospitality sector, particularly the increasing influence of AI and data maturity among brands. The discussion covers diverse topics such as the unique features of MURTEC, including Startup Alley, new engagement strategies, and the importance of AI education for all business leaders. They also delve into the relationship between the hotel and restaurant industries, highlighting the benefits of cross-industry learning. Tune in for a deep dive into the future of technology in hospitality and don't miss out on Abby's expert advice and the exciting new elements planned for MURTEC 2026! 00:00 Introduction to the Queen of MURTEC 01:39 Drinks and Casual Banter 03:48 MURTEC 2026 Theme and Technology Trends 06:24 AI in the Restaurant Industry 11:17 Startup Alley and Vendor Engagement 18:12 Networking and Engagement Strategies 21:20 Keynote Speaker and Case Studies 24:54 Hospitality Technology Insights 29:32 Conclusion and Final Thoughts Visit MURTEC here: https://www.murtec.com/2026 Visit Hospitality Technology here: https://hospitalitytech.com/ Visit: OGC here: https://onegoalconsulting.com Visit Popcorn GTM here: https://popcorngtm.com

In this episode of 'Modern Solutions for Modern Restaurants,' host Paul Molinari from Popcorn GTM explores the implications of the flipped food pyramid. Highlighting the USDA's updated nutritional guidelines, Paul discusses how protein has become foundational in modern diets and how guests are more nutrition-aware than ever. He examines how restaurant brands like Fogo de Chão, Chipotle, Sweet Green, Cava, and True Food Kitchen are benefiting by aligning their menus and marketing strategies with this new mindset. Paul emphasizes the importance of understanding guest expectations and providing thoughtful, intentional dining experiences. Tune in to discover how embracing the new food pyramid can open up tremendous opportunities for restaurant operators.  Visit The USDA Food Pyramid: https://realfood.gov/

In this episode of 'Modern Solutions for Modern Restaurants', host Paul Molinari of Popcorn, GTM, addresses the pressing challenges restaurant owners face due to immigration enforcement and labor issues. Through real-world examples from Minnesota, Maine, and Texas, Paul explores how these factors disrupt operations, impact staffing, and alter customer behavior. To help restaurant operators succeed amid these uncertainties, the episode offers strategies and technological solutions such as labor optimization platforms, digital training systems, guest engagement tools, and communication safety technologies. Tune in for actionable insights on effectively managing your restaurant workforce and operations in a complex and shifting environment. Visit: https://popcorngtm.com 

In this episode of 'Modern Solutions for Modern Restaurants', hosted by Paul Molinari from Popcorn GTM, we dive into the significant impact GLP-1 medications are having on consumer dining habits. Originally developed for diabetes, these drugs are now revolutionizing weight loss and, consequently, how people engage with restaurants. We discuss how these medications are driving a shift toward smaller portions, higher protein content, and nutrient-dense options. Paul highlights real-world examples from chains like Chipotle, Shake Shack, and Smoothie King, and offers insights into menu design, portion economics, and strategic marketing adjustments. Tune in to learn how to adapt your restaurant's strategy to meet these evolving consumer needs.

Join me, Paul Molinari from Popcorn GTM, as I dive into the tech-fueled rise of Popup Bagels and why they're revolutionizing breakfast culture. From scaling with data to mastering customer engagement, learn how a simple bagel is leading a business revolution! Listen now to find out how Popup Bagels is making waves across the country. 

In this episode of Modern Solutions for Modern Restaurants, host Paul Molinari from Popcorn GTM discusses revolutionary advancements in restaurant data management with Manan Mehta, Co-Founder and CEO of Livelytics. They dive into how Livelytics' AI-powered dashboards transforms restaurant data into real-time intelligence, enabling operators to take actionable insights rather than just analyzing static reports. Key topics include surfacing labor inefficiencies, revenue leakage, and operational anomalies. They also discuss the integration of over 650 systems into a unified data layer, providing a single source of truth for restaurant operations. Real-life use cases demonstrate significant cost savings and improved operational efficiencies. Tune in to learn how AI-powered data intelligence can give a competitive edge to restaurant operators.

In this episode of Modern Solutions for Modern Restaurants, Paul Molinari engages in an enlightening conversation with Audre Bogoni, a restaurant systems strategist and former operator, about optimizing restaurant tech stacks. They discuss into the complexities of platform consolidation, the role of AI in unifying systems, and the importance of operational alignment. Audre shares insights from his extensive experience with high-profile brands like Five Guys and Dave's Hot Chicken, emphasizing the need for intentionality and operational fit when selecting tech tools. This discussion includes the future of AI in the industry, the impact of open APIs, and the importance of continuous feedback from operators to ensure systems enhance efficiency and effectiveness.   Connect with Audre on LinkedIn: https://www.linkedin.com/in/audrebogoni/

Modern Solutions for Modern Restaurants, host Paul Molinari from Popcorn talks with Skip Kimpel, CEO of Magicgate. The discussion dives into the transformative potential of extended reality (XR) technologies in the hospitality industry, including virtual reality (VR), augmented reality (AR), and mixed reality (MR). Skip explains how XR can revolutionize training, guest experiences, and restaurant operations. They explore the applications of XR technology like kitchen design prototyping and employee training and share insights on the role of AI in enhancing these technologies. Don't miss this deep dive into the future of hospitality tech! Visit https://magicgate.com to learn more.

Join MSMR as we dive into predictive operations in the restaurant industry with ClearCOGS CEO, Matt Wampler. In this episode, Matt discusses how AI and data forecasting is used to help restaurant operators improve prep, labor management, and reduce food waste. Learn about the practical applications of AI in everyday restaurant operations, the development of predictive tools, and the significant impact these technologies can have on profitability and efficiency. Perfect for restaurant tech enthusiasts, operators, and anyone interested in the future of AI in restaurants.  Learn more about ClearCOGS at https://www.clearcogs.com/ 

Leadership often gets boxed into “executive tasks” or “HR stuff.” But good leadership is not a luxury. It’s the difference between teams that coast and teams that transform. Rudy Miick has spent decades coaching and developing leaders across industries, helping them bridge from “managers doing tasks” to “leaders creating culture, clarity, and momentum.” So in this episode, we’re peeling back the layers: what leadership really means, how to build teams that follow willingly, and how your decisions today shape the organization you become tomorrow. Visit: https://miick.com/

In this episode, we dive deep into the complex world of restaurant payments with Phil Crawford, the Global Head of Food and Beverage at Adyen. From understanding the journey of a transaction from card tap to completion, to the intricacies of modern payment platforms and their integration with restaurant operations, Phil breaks down everything you need to know. We cover topics like security, fraud, compliance, as well as future trends in the payment space such as crypto and BNPL transactions. Whether you're a restaurant owner, tech vendor, or just curious about how payment systems work, this episode is your cheat sheet.  Visit https://adyen.com for more.

In this interview, David Hornak, a partner at two restaurant concepts in Oxford, Ohio, The Pickle & Pig and Gaslight Brewhouse, discusses his experience managing a total of 175 employees across both locations. Hornak explains the integration and benefits of using the Shifty training application, emphasizing its role in improving employee engagement, upselling, and operational efficiencies through features like flashcards, checklists, and anonymous feedback. Hornak shares insights on implementation challenges, the use of technology in training, and the positive outcomes observed, such as enhanced food knowledge and better restroom cleanliness. He also touches on modernizing training routines to accommodate current generational learning styles and stresses the importance of utilizing technology to streamline operations and improve performance.  This episode is sponsored by Shifty.

Join Paul Molinari on 'Modern Solutions for Modern Restaurants' as he welcomes guest Mike Lukianoff of SignalFlare.ai to discuss how AI is transforming decision-making in the restaurant industry. They dive into the challenges posed by data overload, the innovative concept of decision intelligence, and SignalFlare's effective solutions using AI-driven insights. With decades of experience, Mike shares the journey of creating SignalFlare during the pandemic, the latest advancements in probabilistic modeling, and how it aids in pricing, marketing, and performance analytics for restaurants. Get a sneak peek into the revolutionary ways SignalFlare is helping restaurants make smarter, faster decisions. Don't miss this insightful conversation loaded with expert knowledge and real-world applications.  

We're pulling back the curtain on the fascinating world of restaurant franchising with Patrick Buckley of FranDawgs. Join Paul Molinari, founder of Popcorn GTM, as he jumps into franchisee growth with expert guest Patrick Buckley, partner at FranDawgs. In this episode, they discuss the tech, grit, and gaps in the franchise industry, uncovering why franchise restaurants outperform independents. Learn about FranDawgs' unique approach to aiding franchise buyers and sellers, and gain insights into the different mindsets and motivations behind franchise ownership. Patrick also shares real-world examples of franchise success and challenges, emphasizing the critical role of trust, transparency, and technology in fostering a thriving franchise ecosystem. Tune in for actionable advice and trends shaping the future of franchising.  

In this episode of Modern Solutions for Modern Restaurants, we're going deep into some unexpected territory.  This is a "deep dive" episode I created using multiple AI tools, and the topic or title is called The Prince of Brand Marketing: Leveraging Ancient Wisdom for Modern Market Domination. This conversation draws from four powerful sources—including two books I authored: Heroes, Jedis, and Dudes and The Prince of Marketing. We also pull in insights from Principles of Marketing, the open-source textbook from Rice University, and, of course, Machiavelli’s The Prince. The goal? To explore how timeless truths about power, perception, and human nature can shape a more insightful, pragmatic, and results-oriented approach to brand marketing today. If you’re serious about standing out and winning market share in the tech space, this one’s for you.  This one if for the history and marketing nerds. - PM

Special guest Chris Anderle, CEO of Onosys, joins us to discuss mission-critical order management solutions (OMS) and how Onosys is transforming brands with consistency, control, and clarity across every order touchpoint. We touch on topics like frictionless ordering, the challenges of fragmented ordering systems, and how Onosys caters to various restaurant categories, including pizza, bowl brands, and casual dining. Tune in to learn more about restaurant technology strategies, the debate between build vs. buy, and how Onosys prioritizes high-touch customer support. Don't forget to subscribe and support the channel! 

Join Paul Molinari from Popcorn GTM on Modern Solutions for Modern Restaurants as he hosts the inspirational Colleen Silk, founder and CEO of Hospitality Bites Media. Colleen discusses the importance of mental well-being, inclusivity, and sustainable practices in the hospitality industry. She shares her personal journey from restaurant operations to storytelling, founding Hospitality Bites Media, and her ongoing projects like the “(Un)hospitable” documentary series. Dive deep into the challenges faced by hospitality workers, including health care gaps, substance abuse, and the perfectionist culture perpetuated by review websites. Learn about The Burnt Chef Project and Colleen's mission to make the industry both welcoming and supportive.

In this episode of Modern Solutions for Modern Restaurants, host Paul Molinari from Popcorn GTM and co-host Matt Haselhoff from One Goal Consulting welcome Manan Mehta, founder and CEO  of Livelytics.ai. They dive into the importance of data-driven decision-making in an industry where speed, margins, and guest expectations are constantly evolving. Manan shares his journey of founding Livelytics and how their AI-powered platform is transforming restaurant operations by providing actionable insights through data intelligence. From labor forecasting to customer sentiment analysis, Livelytics leverages machine learning and AI to help brands make smarter, faster, and more profitable decisions. Tune in to learn how data intelligence is not only reshaping restaurant operations but also benefiting other sectors like insurance and life sciences.

Welcome back to the newly rebranded show, Modern Solutions for Modern Restaurants. In this episode, Paul sits down with Hans Schatz, EVP of Cut + Dry, the leading e-commerce platform for food service distributors. Hans brings decades of experience in the food service industry and shares insights into how Cut + Dry is transforming the supply chain through rich e-commerce catalogs, AI-driven recommendations, and seamless integrations. Learn how this innovative platform is helping independent distributors compete with industry giants, and discover the benefits of moving from analog to digital systems. Tune in for a deep dive into the future of food service distribution and hear success stories that exemplify the remarkable impact of Cut + Dry.

Join Paul Molinari from Popcorn as he discusses the importance of organizational design in the restaurant technology sector with expert Jasper Nelissen. Nelissen, a University of Miami lecturer and professor, is the founder of NCG Consulting and the award-winning Multi Agency. Listen in as he shares insights into transforming chaos into cohesive operational structures. They explore how change management and organizational development can significantly impact restaurant operations, focusing on the role of leadership, stakeholder engagement, and the integration of new technologies. Discover practical methodologies for managing change effectively and the emerging trends shaping the future of organizational development. Learn more at https://multi-theagency.com/ 

In episode 036 of the Morning Sam, Morning Ralph podcast, Paul Molinari from Popcorn GTM and his co-host Matt Haselhoff from One Goal Consulting dive deep into the world of restaurant technology. They discuss the innovative advancements in accounts payable systems, particularly focusing on Factura's role in transforming and streamlining the process for multi-unit restaurants. Special guests Alisia Kleinmann and Ben Foscillo from Factura.ai share insights into their AI-driven solution that drastically reduces manual work, cuts down errors, and enhances operational efficiency. The conversation highlights how Factura helps restaurants scale by alleviating the burdens of traditional AP processes, making life easier for HQ teams. Tune in to learn how this game-changing technology can significantly benefit restaurants and multi-unit businesses.

In episode 035 of the Morning Sam, Morning Ralph podcast, Paul Molinari is joined by special guest Beth Hussey, founder of the Shifty. They discuss how smarter training can solve restaurant turnover and improve manager engagement. Beth explains how Shifty, a mobile app for training, engagement, and scheduling, helps reduce employee turnover by optimizing training processes. They also dive into the costs associated with high turnover and how Shifty saves restaurants significant money by standardizing training and making information easily accessible. Beth shares her journey from establishing a paper-based training program in the 1990s to developing a sophisticated tech platform during the COVID-19 lockdown. They highlight the importance of manager engagement, gamification, and consistent methodology to ensure effective training and retention in the restaurant industry.  Learn more about Shifty at https://www.shiftyinc.com/ 

In this engaging episode of the Modern Solutions for Modern Restaurants podcast, Paul welcomes Edith Wiseman, President of FRANdata, to discuss the often overlooked but critical role of franchisees in the restaurant technology sector. Edith highlights the untapped potential of the franchisee market, explaining why it's a gold mine for tech solutions and how her company helps tech providers navigate and target this complex landscape. The conversation delves into the dynamics between franchisors and franchisees, strategies for successful tech sales, and the insightful data FRANdata provides to bridge the gap. This episode offers invaluable insights for anyone involved in restaurant tech or franchise operations.  Learn more at: https://popcorngtm.com/frandata 

In this episode of Popcorn GTM's "Morning Sam, Morning Ralph Podcast," we welcome Nicole Sherrin-Kessler, the founder of the Celiac College Guide, to dive deep into the challenges and opportunities for students with celiac disease. Nicole shares her personal story as a mother of two daughters with celiac and her professional insights from her extensive experience in education. Discover the importance of gluten-free dining options on college and university campuses, how the Celiac College Guide provides essential information for prospective students, and why it's crucial for schools to support their celiac students. Whether you're a student, parent, or educational professional, this episode is packed with valuable tips and inspirational stories. Don't miss out on how you can make a difference and support this important cause. Visit https://www.celiaccollegeguide.org/ to learn more and support their mission.

In this episode of 'Morning Sam, Morning Ralph,' we dive into the world of restaurant technology with seasoned industry leader, Chris Munz from Fishbowl. Paul shares the story behind the podcast's name, inspired by the classic 'Wiley Coyote and Sam the Sheepdog' cartoons, which symbolize a healthy competition and camaraderie in the restaurant tech sector. Chris shares insights from his extensive career, from his early days as a raft guide to his current role at Fishbowl, where he heads up partnerships. Learn about Fishbowl’s evolution, their innovative Guest Relationship Management platform, and how strategic partnerships are driving success in the restaurant tech space. Explore key challenges, the importance of cultural and technical fit in partnerships, and hear about successful collaborations like Fishbowl's recent integration with Breeze kiosks. Whether you're a tech enthusiast or industry professional, this episode offers valuable takeaways on leveraging partnerships to fuel growth and innovation.  Visit popcorngtm.com to learn more.

In this episode of the Morning Sam, Morning Ralph podcast, we dive into the world of smarter WiFi solutions with special guest Adam Foreman, CEO of CaptiveWiFi. Discover how enhanced WiFi can significantly boost restaurant brands by creating a seamless customer experience and enhancing loyalty. Adam shares the story of CaptiveWiFi’s inception, innovative methods of customer data capture, and effective marketing automation strategies. Whether you run a high-end restaurant or a quick-service café, this podcast is a must-listen for anyone looking to harness technology for greater customer engagement and retention.  Visit captivewifi.com for more information! 

Paul Molinari is joined by Peter Romeo, an award-winning journalist and a renowned figure in restaurant journalism. They discuss Peter's illustrious career and his new role as Managing Editor at IFMA. Dive into the current trends, challenges, and technological advancements shaping the restaurant industry. The conversation spans from the impact of the pandemic on labor, consumer demands, the role of AI, to the importance of staying informed in a rapidly evolving field. An insightful talk for restaurant technology professionals and industry enthusiasts!

In this episode of Morning Sam, Morning Ralph, host Paul Molinari of Popcorn GTM speaks with Scott Siegel, co-founder and CRO of Curbit. They discuss Curbit's innovative approach to kitchen capacity management that ensures food is delivered on time, every time, by orchestrating and organizing orders from multiple channels. Scott explains Curbit’s origins and evolution, their strategic decisions during the pandemic, and how their technology improves restaurant operations and customer experiences. Learn about the omnichannel integration with existing tech stacks, the importance of real-time data, and the significant benefits Curbit brings to restaurant brands like Smashburger. Don’t miss the insightful discussion on solving the chronic issues in the restaurant industry and enhancing food service delivery. Visit: https://curbit.com to learn more.

In episode 026 of the Morning Sam, Morning Ralph Podcast, host Paul Molinari interviews Rahul Musunuri, CEO of Khumbu Systems. They dive into the critical importance of integrations in restaurant ecosystems, likening them to the lifeblood of a thriving restaurant. Rahul discusses the inception of Khumbu, a company named after the customer-focused valley near Mount Everest, and its mission to solve complex restaurant tech integration issues. With over 50,000 restaurants and millions of orders processed monthly, Rahul elaborates on the challenges and solutions Khumbu provides, focusing on seamless integration to enhance guest experiences for top restaurant brands. The conversation also touches on emerging technologies like AI and the future of restaurant tech, along with Rahul’s insights on the company's operations, culture, and exciting developments. Don't miss this engaging and educational conversation! Visit: https://www.khumbu.com/ to learn more.

Welcome to another episode of 'Morning Sam, Morning Ralph', the podcast produced by Popcorn GTM for restaurant technology professionals. In episode 025, Paul interviews Richard Liverman, an exceptional business mentor and coach from the UK.  They discuss the importance of business mentoring in organizational success and personal development. Richard shares insightful anecdotes and practical advice on how coaching can help individuals and startups alike to flourish—and never be boring, of course! Learn about his TIA approach (Thinking, Inspiration, Action), "Music, Dance, and Words," and the differences between coaching and mentoring. We also discuss the special considerations for neurodiverse individuals in professional settings. Don't miss his tips on finding the right coach and maintaining emotional boundaries as a mentor. Whether you're an entrepreneur, a business leader, or simply interested in personal growth, this episode is packed with valuable insights! And check him out at https://richersolutions.com/

We welcome Olga Lopategui, a renowned restaurant loyalty expert from Restaurant Loyalty Specialists. Olga shares invaluable insights on the importance of loyalty programs in the restaurant industry, how to implement them effectively, and common pitfalls to avoid. She also discusses the essential tech stacks for loyalty programs, the role of AI in enhancing customer experiences, and real-life examples of successful loyalty program turnarounds. Whether you're a small restaurant owner or part of a large chain, this episode offers a wealth of knowledge to help you optimize your loyalty strategy and connect better with your customers.  Visit: https://popcorngtm.com/podcasts 

In this episode of Morning Sam, Morning Ralph, we explore China's groundbreaking open-source AI model, DeepSeek R1. Built for under six million dollars with low-end hardware, this AI performs on par with top models like ChatGPT-4. The affordability and efficiency of DeepSeek R1 have profound implications for the restaurant industry, making advanced AI accessible to smaller establishments. From personalized menu recommendations to smarter inventory management and privacy-first solutions, discover how this technology is democratizing AI in the restaurant space. Tune in to learn more about the challenges and the transformative potential of DeepSeek R1 for restaurants and tech vendors alike.  Visit: https://popcorngtm.com 

Welcome back to Morning Sam, Morning Ralph, the podcast for restaurant technology professionals! In this episode, host Paul is joined by Scott Bartley, a professional graphic designer, artist, and longtime Madison Ave. ad agency partner from New York City. Scott shares his design philosophy, emphasizing the importance of a strong concept, unexpected execution, and relentless attention to detail. They discuss how brands can integrate these elements, create memorable advertising, and stay true to their core messaging. Scott also provides insights into common pitfalls in branding and the significance of viewing design as a comprehensive system. Tune in to discover the secrets behind effective design and how even small startups can make a big impact without massive budgets.  More at https://popcorngtm.com and https://scottbartley-creative.com   

Join us on 'Morning Sam, Morning Ralph,' the podcast for restaurant technology professionals, as we welcome Matt Rolfe, a seasoned restaurant coach, entrepreneur, and former executive at leading brands like Bacardi, Anheuser Busch, and Barmetrix. Matt dives deep into the essentials of leadership, personal development, and the vital role they play in the success of hospitality teams. Learn about his journey from the corporate world to founding a global company focused on restaurant profitability and coaching leaders. Discover the transformative power of vulnerability, trust, and effective delegation, and get insights into how technology can enhance leadership practices. Whether you're a restaurant manager, owner, or part of the tech sales industry, this episode provides invaluable wisdom and practical advice for becoming a better leader while maintaining personal well-being. Don't miss out on Matt's book, 'You Can't Do It Alone,' and follow him on LinkedIn for more leadership tips and content. Visit: https://popcorngtm.com/podcasts

Join Popcorn GTM's Paul Molinari as he welcomes Cristal 'The Hunter' Craven to 'Morning Sam, Morning Ralph,' the go-to podcast for restaurant technology professionals. In this episode, Cristal shares her extensive expertise in building successful partnerships for SynergySuite within the hospitality space. Learn the key to making restaurant tech partnerships thrive, from integrating multiple technologies and managing back office operations to the importance of mutual respect, collaboration, and understanding customer needs. Discover valuable insights into the evolving landscape of restaurant tech, the role of AI, and tips for fostering successful industry relationships.

In this episode of Morning Sam, Morning Ralph, we're talking digital menu boards with industry pioneers Greg Zinn and Peter Anselmo. Since 2006, Greg and Peter have been transforming the digital signage industry, offering unique insights on the evolution and significant impact of digital menu boards in restaurant chains, both large and small. Discover how dynamic communication tools are shaping customer expectations, enhancing operational efficiency, and improving customer experiences. Gregg and Peter touch on POS integration to screen shopping and the latest in digital signage trends; this episode covers everything you need to know about elevating your restaurant's menu technology game. Explore real-world anecdotes, the importance of customized messaging for different day parts, and the multifaceted applications of digital signage beyond menu boards.

In this episode of 'Morning Sam, Morning Ralph,' we dive deep with Patrick Reynolds, CMO of BlueConic, a leading customer data platform (CDP). Patrick explains the importance and functionality of CDPs, particularly in the quick service restaurant (QSR) industry. We discuss how CDPs collect and unify customer data, enabling personalized marketing and seamless customer interactions. The conversation also explores the differences between CDPs, CRMs, and DMPs, while touching on the significance of first-party data and privacy. Tune in for expert insights and some fun debates!

In this episode of The Morning Sam, Morning Ralph Podcast, host Paul Molinari discusses the broken restaurant technology sales model with Matt Haselhoff, principal consultant of One Goal Consulting. Matt shares his insights on the overwhelming challenges vendors face with the current sales approach and introduces his innovative model to improve the process. They touch upon the impact of AI, the importance of integrating technologies, and the rising issue of 'vendor fatigue.' Matt also discusses his One Goal Consulting project and how it aims to cut through the noise in the industry by leveraging the expertise of veteran sales agents. Tune in to explore solutions for improving the tech sales landscape in the restaurant industry.