PODCAST · science
Motivation Insiders
by Incentive Engagement & Solution Providers
Podcast by Incentive Engagement & Solution Providers
Episodes
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Ep 22: Insights from IMA Summit 2026
IMA Summit 2026 has come and gone, but not without a whirlwind of trends, insights, and impactful conversations. The Motivation Insiders podcast was right in the centre of the action to capture some of that value, delving into the dynamic world of incentives, recognition, and engagement with the...
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Ep 21: The Business Value of Creating Memories
In this episode, travel experts Todd Tomlin and Pali Chhabra discuss the business value of creating memorable travel experiences, the evolving traveller expectations, and practical tips for incentive travel planning. Discover how personalised, culturally immersive trips can boost engagement and...
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Ep 20: Rethinking Motivation in Sales: Intrinsic vs. Extrinsic Drivers
The podcast episode explores the complex nature of motivation in sales organisations, emphasising the interplay between intrinsic and extrinsic drivers. The conversation delves into the behavioural science behind motivation, the impact of rewards and recognition, and the importance of…
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Ep 19: Mastering the 2026 Incentive Strategy Roadmap with Group O
This episode explores the evolving landscape of incentive marketing, focusing on digital transformation, program experience, security, and future trends. Featuring insights from Paul Flemr of Group O, it highlights how brands can adapt to new consumer expectations and technological advancements…
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Ep 18: Data-Driven Incentive Insights
This episode of Motivation Insiders explores the data-driven revolution in incentives and recognition programs, emphasising the impact of data, analytics, and AI on program design. We sit down with Richelle Suver, Managing Director at One10, and Kimberly Huffman, CRP, Vice President of Talent,...
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Ep 17: Inside the Incentive Buyer's Mind: Trends, risks & Realities
In this episode of Motivation Insiders, we explore insights from Inside the Incentive Buyer’s Mind: Trends, Risks & Realities, a new IESP resource built from the perspectives of more than fifty industry leaders who gathered at the 2025 IMA Summit. Three IESP board members, Lincoln Smith, Vince...
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Ep 16: Employee Recognition Best Practice Across the Generations
Recognition has always been a key driver of engagement and performance, but as our workplaces evolve, so too must our recognition strategies.
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Ep 15: The Future of Employee Recognition - A Panel Discussion
In advance of the annual IMA Summit, we speak with three IESP executive-level members about the future of employee recognition programs and how data and AI are impacting incentive campaigns.
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Ep 14: Putting the ‘Person’ in Personalization of Incentive Campaigns
In incentive campaigns, personalization can increase engagement and boost ROI for sponsoring companies. But what does personalization of incentive programs actually mean? And how is it accomplished? Take a closer look (or listen).
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Ep 13: Beyond Borders & Generations: Designing Modern Travel Rewards
How do you design a travel incentive program that excites and motivates employees of all ages? Learn how tailored experiences designed with the younger generation in mind can guide your program to success.
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Ep 12: Boost Sales Fast: Motivate Your Team to Master the Sales Process
The complexity of B2B sales processes today means that many sales cycles can last six months, and some can take more than a year. Too often, reps try to shorten the sales cycle by skipping vital steps that help earn trust and showcase value. By structuring an incentive campaign that rewards reps...
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Ep 11: How to Keep Your Sales Kickoff Energy from Fizzling
Sales kickoffs can be an effective way to generate enthusiasm at the beginning of the year. These events, often held at an offsite location in January, provide an opportunity to reinforce effective sales tactics, introduce new product lines, new tech tools, or new sales processes. Salespeople can...
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Ep 10: Incentive Travel - The Incomparable Motivator
Workforce demographic shifts and emerging trends for program participants and sponsors have resulted in significant changes for incentive travel initiatives. As costs increase, so does the importance of ROI. Thus, today’s incentive travel campaigns are highly sophisticated with opportunities for...
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Ep 9: Technology's Role in Incentive Campaigns
The business world continually turns to technology to simplify complex or even previously impossible tasks. However, technology isn't as quickly adopted for some aspects of business as quickly as it could be. Incentive and recognition campaigns are one example where much of the technology that is...
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Ep 8: 5 Goal-Setting Sins to Avoid
Managers often become managers because they were successful in a non-management role. They routinely met – or exceeded – their goals, which can make it difficult for them to cope with members of their team now who fall short of their goals. In this episode, we explore the fact that missed goals…
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Ep 7: Preparing for the Future - How Reward and Recognition Experts Are Getting Ready
Industry experts from around the world at the 2022 IMA Summit discussed future planning for reward and recognition programs and waning-pandemic strategies. As the pandemic wanes, they advised leaders to return to a longer-term, more strategic viewpoint and to reinvest in the humanness of the...
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Ep 6: Engaging Your Participants - 7 Tips on How To Persuade Them That Always Work
Successful engagement in rewards and recognition programs relies on getting people involved. But the question is HOW? Researchers have discovered seven principles that make persuasion more successful, and this episode is packed with them – including words from the godfather of persuasion himself,...
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Ep 5: Three Trends for the Future to Help You Deal with Today
As they explore three workplace trends, Adaptive Elasticity, Authentic Transparency and Wellness to Wellbeing, our experts discuss how these are impacting your business today. Then they’ll share strategic insights on how to develop and implement policies that impact your people.
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Ep 4: The Remarkable Power of Data - Design, Relationships and Strategy
Measuring ROI is only one way to use data. The real power of data comes from a multi-dimensional approach. Lincoln Smith, chief strategy officer, HMI Performance Incentives, shares how loyalty and incentive programs can be powerful tools to drive revenue when data is applied to program design and...
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Ep 3: 2021 IMA Summit - The Power of Socialization
Why would industry professionals travel from near and far for the IMA Summit, on the heels of the pandemic? Learn what attendees had to say and what experts have learned about the power of in-person networking. Motivations Insiders conducted interviews with more than 20 attendees at the 2021 IMA...
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Ep 2: The 2 Things Your Rewards Program is Desperately in Need Of
Most of us agree that rewards are motivational, but do we know what kinds of rewards deliver the most motivational impact in incentive and recognition settings? A century ago, Elton MacDonald, who is credited with selling the first incentive program using merchandise as a reward, discovered two…
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Motivation Insiders Overview
Motivation Insiders is the podcast series created to help improve the results of your incentive and recognition programs. Created in collaboration with the Incentive and Engagement Solution Providers (IESP) board, each episode brings subject matter experts, incentive practitioners and academics…
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Ep 1: 4 Fantastic Hacks to Improve the Design of Incentive Program Rules
Does your incentive program fail to deliver the results you have been looking for? In this episode host Tim Houlihan and guests Lincoln Smith, Dr. David Cox and Dr. Jana Gallus discuss simple mistakes people make when creating incentive program rules that can cause incentive programs to crash.…
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ABOUT THIS SHOW
Podcast by Incentive Engagement & Solution Providers
HOSTED BY
Incentive Engagement & Solution Providers
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