PODCAST · business
Pivot Dental Solutions
by Jennifer Paxton
Succeed where we have struggled. Join us for weekly chats about some of the tactical tools we have incorporated in our businesses and how you might be able to benefit from using them in yours.
Episodes
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Episode 67: Toolbox Tuesday - Onboarding Exhaustion
Struggling with training fatigue in your dental practice? You are not alone. In this episode of Toolbox Tuesday, we’re tackling one of the biggest complaints we hear from practice owners and team members alike: the exhausting cycle of onboarding new staff, answering the same questions repeatedly,...
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Episode 66: Toolbox Tuesday - Team Talk: Finances Matter to the Whole Team
Finances can be an uncomfortable topic, but here is the real deal: if the business doesn't make money, we don't have jobs! Welcome to Toolbox Tuesday, Team Talk! In this episode, Jennifer Paxton breaks down the reality of dental practice overhead expenses, why a $1,000 crown doesn't mean $1,000…
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Episode 65: Toolbox Tuesday - Team Talk: Full-Mouth Restoration Options Explained
Welcome to Toolbox Tuesday! ️ In Episode 65, Jennifer Paxton breaks down full-mouth restoration options to help dental team members confidently communicate with patients. Learn how to bridge training gaps, navigate financial conversations, and offer patients hope for a healthier smile! INSIDE…
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Episode 64: Toolbox Tuesday - Team Talk: Crowns vs. Fillings
In this episode of Toolbox Tuesday, Jennifer Paxton kicks off our new "Team Talk" series, a segment dedicated to dental education for both back-office and front-office team members. Often, busy doctors don't have the time to explain the "why" behind clinical decisions, leaving assistants and...
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Episode 63: Toolbox Tuesday - Your Assistants Are Messing Up... But It's Not Their Fault
Book a Call: https://link.pathwaydentalsolutions.com/widget/bookings/pathwaysolutionscall Is the friction in your operatory slowing down production? In Episode 63 of Toolbox Tuesday, our COO Jennifer Paxton flies solo to tackle a "hot take" from a recent newsletter: Your assistants are messing it...
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Episode 62: Toolbox Tuesday - Team Loyalty in Dentistry
Is your dental practice overly reliant on one long-tenured team member? In this solo episode, Jennifer tackles the complex topic of team loyalty and the vital importance of having robust systems to protect your business when key people inevitably move on. We all want "unicorn" team members who…
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Episode 61: Toolbox Tuesday - The Slow Dentist Myth
Is your dental practice struggling with efficiency because your doctors are wearing long hours as a "badge of honor"? In this episode of Toolbox Tuesday, Sten Ericson and Jennifer Paxton conclude their series on Sten's recent return to clinical dentistry. They tackle the common challenge of...
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Episode 60: Toolbox Tuesday - Stop Doing Non-Doctor Tasks
Welcome back to Toolbox Tuesday! We continue our candid series where Dr. Sten Ericson shares his unexpected findings after returning to full-time clinical practice this past summer. Last week, we discussed doctor complaints about assistants. This week, we tackle the flip side: How doctors are...
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Episode 59: Toolbox Tuesday - Doctor vs. Dental Assistant Drama
Welcome back to Toolbox Tuesday! After a short hiatus, Jennifer and Sten are back to tackle a recurring pain point in dental practices: the relationship and perceived issues between doctors and their dental assistants. Sten recently spent time back in the clinical chair—something he hasn't done...
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Episode 58: Toolbox Tuesday-Navigating Gaslighting in the Dental Practice Environment
Join Jennifer from Pathway Dental Solutions for another enlightening episode of Toolbox Tuesday. This week, by popular demand, we delve into the complex issue of gaslighting within the workplace, specifically within dental practices. Discover how to recognize gaslighting behaviors, why they may...
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Episode 57-Moving to Group Practice-Jennifer's Origin Story Part 2
**Podcast Title: Toolbox Tuesday Podcast: Navigating the Shift from Solo to Group Dental Practice** **Episode Description:** Welcome back to the Toolbox Tuesday Podcast by Pathway Dental Solutions! In this second installment of our origin story series, Jennifer continues her journey, moving…
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Episode 56-Jennifer's Origin Story-Part 1-Finding Dentistry by Accident
Podcast Title: Toolbox Tuesday Podcast: From Humble Beginnings to Dental Leadership - Jennifer’s Journey Episode Description: Welcome to another enlightening episode of Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we shine the spotlight on Jennifer, one of our esteemed...
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Episode 55-Webinar Replay!
Webinar Replay! ️ Mentoring Million Dollar Producers: A New Paradigm in Dental Practices Join Pathway Dental Solutions as we explore the transformative power of mentorship for dentists and practice owners aiming to nurture million-dollar producers. In this episode, we replay our insightful…
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Episode 54: Toolbox Tuesday-Part 3 of Sten's Origin Story-Mentorship!
Navigating the Mentorship Maze in Dentistry with Sten Join us for the latest episode of Toolbox Tuesday, featuring the third installment of our special series with the insightful and experienced Sten. In this episode, we delve into the often misunderstood concept of mentorship within the dental...
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Episode 53: Mentoring $1M+ Producers Webinar Announcement!
In this episode, Jennifer from Pathway Dental Solutions takes you on an insightful journey through our upcoming free webinar, set to empower doctors with million-dollar production potential. Join us next Friday as we delve into the enriching Doctor Development Program. **Here's what's in store:**…
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Episode 52: Toolbox Tuesday-Sten's Origin Story Part 2-Evolution to Group Practice
From Solo to Synergy: Sten's Transformation to Group Practice Join us for the second installment of our special Toolbox Tuesday series, featuring Sten in the hot seat. In this episode, we trace Sten's compelling journey from a solo dental practitioner to embracing the complexities and rewards of...
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Episode 51: Toolbox Tuesday-Dr. Sten's Ericson's Origin Story-Part 1
Discovering Dentistry – Sten's Path to a Fulfilling Career In this episode of Toolbox Tuesday, we embark on the first installment of our special series focusing on the origin stories of our dedicated doctors. Join us as Dr. Sten Ericson shares his compelling journey into the world of dentistry—a...
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Episode 50: Webinar Replay-Building Self Managed Teams in 60 Days
Webinar Replay: Building Self-Managed Teams in 60 Days Unlock the secret to transforming your dental practice with our latest webinar replay: "Building Self-Managed Teams in 60 Days." Dive into the mechanics of our groundbreaking First 400 program that empowers you to cultivate autonomous,...
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Episode 49: Toolbox Tuesday-Starting a Career in Dentistry as a Team Member
Toolbox Tuesday - Starting Your Career in Dentistry Welcome to a special edition of "Toolbox Tuesday" by Pathway Dental Solutions, designed specifically for aspiring dental professionals! Are you ready to embark on an exciting new career in dentistry but unsure where to start? This episode is...
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Episode 48: Toolbox Tuesday-Paths to Promotion
### Podcast Description: Toolbox Tuesday by Pathway Dental Solutions **Episode Title:** Building Career Pathways in Dentistry: Unlocking Potential and Passion Welcome back to "Toolbox Tuesday," your weekly source of insights and strategies from Pathway Dental Solutions! This episode dives deep…
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Episode 47: Toolbox Tuesday-First 400 Program-How is this Different Than Another SOP?
Transforming Onboarding with Pathway Dental Solutions' First 400 Program Join us in this insightful episode as we delve into how the First 400 program is redefining the onboarding process in dental practices. Unlike the traditional SOPs that often sit unused on a shelf, the First 400 provides a...
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Episode 46: Toolbox Tuesday-First 400 Program Objections
In this episode of our podcast series, we dive deep into the common objections encountered when launching a new training program. Understandably, new team members may feel overwhelmed by the material, but it's crucial to remind them of the valuable resources available and the structured training...
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Episode 45: Toolbox Tuesday-First 400 Program Benefits to Your Leadership Team
In this episode, we dive into the transformative impact of our "First 400" onboarding program designed specifically for dental practices. Join us as we explore how this innovative approach compresses the standard six-month training timeline into an efficient 60-day process, ensuring new team...
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Episode 44: Toolbox Tuesday-Week 8 Front Office Onboarding
️ **Toolbox Tuesday | Episode: Week 8 - Mastery and Professionalism in Our First 400 Front Office Training** Join us for the final episode of our First 400 Front Office Training Program series, where we delve into Week 8, the crowning moment of our intensive 60-day onboarding journey. This…
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Episode 43: Toolbox Tuesday-Week 7 Front Office Onboarding
️ **Toolbox Tuesday | Episode: Week 7 - Front Office Mastery in our First 400 Onboarding Program** In this enlightening episode of Toolbox Tuesday by Pathway Dental Solutions, we explore Week 7 of our dynamic First 400 onboarding program. Dive deep into our *Keys to Success* module, specifically...
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Episode 42: Real Talk-Loyal Team Members!
Real Talk-Loyal Team Members! What does having a "loyal" team member mean to you? Is it a unicorn employee who stay with you for their entire career? Or is it a team member who helps drive results and is always interviewing for the job they have? Have you had 4 of your 7 team members out at the...
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Episode 41: Real Talk!
We are being vulnerable to dive deeper into some of these topics and how they relate to our upcoming Building Self Managed Team webinar! Have you ever had "loyal" team members who have broken your trust at the expense of your business? Have you had to replace your entire staff multiple times? Do...
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Episode 40: Toolbox Tuesday First 400 FO Onboarding Week 6
️ **Toolbox Tuesday: Enhancing Patient Care Services in Week 6 of Front Office Onboarding** Welcome to another episode of Toolbox Tuesday! As we reach Week 6 of our First 400 Front Office Onboarding series, we delve into the integral role of patient care services. This week, we emphasize the...
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Episode 39: Toolbox Tuesday First 400 FO Onboarding Program Week 5
️ **Toolbox Tuesday: Mastering AR Follow-Ups in Week 5 of Front Office Onboarding** Join us for another enriching episode of Toolbox Tuesday as we move into Week 5 of our First 400 Front Office Onboarding series. This week, we focus on Accounts Receivable (AR) follow-ups, a crucial yet often...
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Episode 38: Toolbox Tuesday First 400 FO Program-Week 4
️ **Toolbox Tuesday: Mastering Insurance Conversations & Overcoming Week 4 Challenges** Welcome to another insightful episode of Toolbox Tuesday with Pathway Dental Solutions! As we continue with Week 4 of our First 400 Front Office Onboarding series, we dive into the complexities and intricacies...
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Episode 37: Toolbox Tuesday-First 400 FO Program Week 3
Week 3 - Mastering Communication and Addressing Internal Objections Welcome back to another engaging episode of Toolbox Tuesday at Pathway Dental Solutions! As we dive into week three of our First 400 training program, we focus on a critical component for our front office team members:...
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Episode 36: Toolbox Tuesday-First 400 FO Program Week 2
Welcome back to Toolbox Tuesday at Pathway Dental Solutions! In this second installment of our First 400 training program, we delve into the critical skills that transform our new front office team members into confident contributors. Join us as we continue our step-by-step exploration of our...
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Episode 35: Toolbox Tuesday-First 400 FO Week 1
Welcome to another exciting episode of Toolbox Tuesday by Pathway Dental Solutions! This week, we kick off an enriching new series focused on our First 400 training program designed specifically for front office team members. Join us as we dive deep into the transformative journey that takes our...
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Episode 34: Toolbox Tuesday-Elements of Production Success-Marketing
Toolbox Tuesday - Elements of Production Success, Part Four In this engaging episode of Toolbox Tuesday, we concluded our 'Elements of Production Success' series by focusing on how to effectively market dental services beyond traditional methods. We explored critical strategies that help in...
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Episode 33: Toolbox Tuesday-Elements of Production Success-Part 3
Toolbox Tuesday - Elements of Production Success, Part Three In this episode of Toolbox Tuesday, we continued our deep dive into the 'Elements of Production Success' series, focusing on the final aspects of Case Acceptance and transitioning into Efficiency within dental practices. Addressing Case...
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Episode 32: Toolbox Tuesday-Elements of Production Success Part 2
Welcome to Part Two of our weekly Toolbox Tuesday series at Pathway Dental Solutions! This episode centers on 'Elements of Production Success,' with a specific focus on feedback and case acceptance in dental practices. In this engaging and informative session, our hosts dive into elements of...
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Episode 31: Toolbox Tuesday-Elements of Production Success with Dr. Sten Ericson
Toolbox Tuesday - Unveiling Elements of Production Success: A Doctor’s Journey Welcome to another enlightening episode of Toolbox Tuesday with Pathway Dental Solutions! This week, we're thrilled to launch our new series, “Elements of Production Success,” by delving into the mindset shifts and...
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Episode 30: Toolbox Tuesday-Exam Analysis and Team Motivation with Jennifer Paxton
Title: Toolbox Tuesday - Exam Analysis and Evaluation Part 4: Bridging Gaps and Enhancing Team Success Description: Welcome to another exciting episode of Toolbox Tuesday with Pathway Dental Solutions, where we're diving into Part 4 of our series on Exam Analysis and Evaluation. In this episode…
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Episode 29: Toolbox Tuesday-Exam Analysis
️ Toolbox Tuesday: Exam Flow Series (Part 3) - Evaluating Exams with AI-Driven Insights Welcome back to Toolbox Tuesday! In this week's episode, we continue our Exam Flow Series by exploring how we evaluate our dental exams using advanced AI technology. Discover how we have revolutionized our...
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Episode 28: Toolbox Tuesday-Exam Development Part 2
️ Toolbox Tuesday: Exam Flow Series (Part 2) - The Nitty Gritty of Effective Exams Welcome back to another episode of Toolbox Tuesday! In this week's podcast, we're diving deeper into the critical elements of the exam process and its direct impact on production. This episode is part 2 of our…
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Episode 27: Toolbox Tuesday-Exam Flow Development
The Importance of Exam Flow and Its Impact on Production - Part 1 Welcome to the latest episode of "Toolbox Tuesday," where we kick off a new series dedicated to understanding the vital role of exam flow in dental practices and its profound impact on production. In this introductory episode, we...
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Episode 26: Toolbox Tuesday-Credit Card Processing Fees
Toolbox Tuesday Recap: Charging Patients for Credit Card Processing Fees Welcome to another episode of Toolbox Tuesday, the essential podcast series from Pathway Dental Solutions, where we help dentists build profitable practices. This week, we tackled a timely and often sensitive issue: How to...
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Episode 25: Toolbox Tuesday-Interview with Jennifer Paxton regarding Team Motivation for Achieving Practice Financial Goals
Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 4 "Motivating Your Team for Financial Success" **Introduction**: Welcome to the final installment of our four-part On Target Tracking series on Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we wrapped up the...
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Episode 24: Toolbox Tuesday-Doctor Scorecards
Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 3 Diving Deep into Doctor Scorecards" **Introduction**: Welcome back to Toolbox Tuesday from Pathway Dental Solutions! This week, we’re thrilled to bring you the third installment in our four-part series on the On Target Tracking...
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Episode 23: Toolbox Tuesday-Evaluating Overhead Expenses and Defining our Why
Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 2 "Understanding Overhead and Defining Our 'Why'" **Introduction**: Welcome to another insightful episode of Toolbox Tuesday from Pathway Dental Solutions, where we aim to empower dental business owners with practical advice and...
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Episode 22: Toolbox Tuesday-Interview with Dr. Sten Ericson
Toolbox Tuesday Episode Recap: On Target Tracking Series - Part 1 with Dr. Sten Ericson Episode Title: "Laying the Foundation: Setting Obtainable Production Goals with Dr. Sten Ericson" Introduction: Welcome to another episode of Toolbox Tuesday, your go-to podcast for insightful discussions and...
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Episode 21: Toolbox Tuesday-Financial and Cancellation Policies
Toolbox Tuesday Recap: Financial and Cancellation Policies Welcome back to another edition of Toolbox Tuesday, the weekly podcast series from Pathway Dental Solutions that equips dentists with the tools and strategies they need to build profitable practices. This week, we tackle a crucial topic:...
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Episode 19: Toolbox Tuesday-First 400 Onboarding Objections
Toolbox Tuesday - Overcoming Team Training Objections Welcome to another enlightening episode of Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we’re diving deep into our acclaimed First 400 onboarding program. Join us as we explore the ins and outs of effectively...
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Episode 18: Toolbox Tuesday-Tx Presentations Part 2
In this week's episode of Toolbox Tuesday, we continue our comprehensive series on Treatment Presentations, focusing on the step-by-step process our team members use to present a treatment plan to a patient. We also explore how both front office and back office teams have been cross-trained to...
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ABOUT THIS SHOW
Succeed where we have struggled. Join us for weekly chats about some of the tactical tools we have incorporated in our businesses and how you might be able to benefit from using them in yours.
HOSTED BY
Jennifer Paxton
CATEGORIES
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Frequently Asked Questions
How many episodes does Pivot Dental Solutions have?
Pivot Dental Solutions currently has 67 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Pivot Dental Solutions about?
Succeed where we have struggled. Join us for weekly chats about some of the tactical tools we have incorporated in our businesses and how you might be able to benefit from using them in yours.
How often does Pivot Dental Solutions release new episodes?
Pivot Dental Solutions has 67 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Pivot Dental Solutions?
You can listen to Pivot Dental Solutions on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Pivot Dental Solutions?
Pivot Dental Solutions is created and hosted by Jennifer Paxton.
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