PODCAST · business
Profit on the Table
by Jane Parmel
Profit on the Table is the podcast for service-based and family-run business owners who are ready to stop leaving money, opportunities, and growth untapped. Hosted by Jane Parmel, each episode explores the real-world strategies behind stronger profit, better leadership, smarter networking, improved client experience, and new ways to grow without creating more chaos. Drawing on deep experience in hospitality, restaurants, events, and business advisory, this show helps owners uncover what they are
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Profit Leaks, Leadership, and Customer Experience: Where Business Growth Is Hiding
Send us Fan MailBook a Profit GPS Call with Jane Parmel: https://link.cardinalbusiness.pro/widget/booking/Ha8dnNOwzSeAZyyI9N9T📢 If you are tired of working harder while profit keeps slipping through the cracks, subscribe to Profit on the Table. This is where service-based and family-run business owners learn to find the money already hiding inside the business.⏱️ Timestamps:00:00 Intro: Where is the biggest opportunity in your business?00:39 The pattern behind the first episodes01:27 Why hard work does not always equal profit02:43 What “profit on the table” really means03:27 Hidden profit leaks and why “normal” is expensive04:25 Why leadership problems become profit problems05:54 Customer experience, trust, and referrals07:14 Communication as a business performance skill08:41 Everything is connected in business results09:40 Do not fix everything at once11:03 The one question to ask next11:53 Closing thoughts and call to action🐦Hosted by: Jane Parmel, Profit Growth StrategistCompany: Cardinal Business AdvisorsWebsite: cardinalbusiness.pro🏷️Tags:#ProfitGrowth #SmallBusinessGrowth #ServiceBusiness #FamilyBusiness #BusinessPodcast #ProfitStrategy #CashFlow #BusinessLeadership #CustomerExperience #CardinalProfitStrategies----------------------------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.pro Visit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book 🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRM Follow us on: Join our FREE Community on Facebook: https://facebook.com/profitonthetable Instagram: https://instagram.com/profitonthetable TikTok: https://tiktok.com/profitonthetable2 Connect with Jane: https://linkedin.com/in/jane-parmel
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Communication Shapes Your Profit | An Interview with Celeste DeCamps
Send us Fan MailIn Episode 5 of Profit on the Table, Jane Parmel and Celeste DeCamps reveal how unclear communication quietly hurts leadership, team performance, client trust, and business profit.---------------------------------------------------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.pro Visit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book 🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRM Follow us on: Join our FREE Community on Facebook: https://facebook.com/profitonthetable Instagram: https://instagram.com/profitonthetable TikTok: https://tiktok.com/profitonthetable2 Connect with Jane: https://linkedin.com/in/jane-parmel ---------------------------------------------------------------------------------------------------------------------------------------------------------------Episode OverviewIn Episode 5 of Profit on the Table, Jane Parmel sits down with communication coach Celeste DeCamps to talk about one of the most underestimated drivers of business growth: communication. Together, they unpack how unclear, inconsistent, avoided, or reactive communication creates mistakes, delays, low morale, client frustration, and lost profit. They also explore why communication is not fluff, not just a personality trait, and definitely not separate from leadership or results.This Episode Covers:🤕 Problem You May Relate ToYour business may not have a marketing or sales problem at all. It may have a communication problem that is quietly creating confusion, inconsistency, poor morale, weak leadership, and missed growth.🗝️ Key Takeaways🟢 Strong communication starts with listening, not just talking.🟢 Clear communication improves team alignment, customer experience, and leadership effectiveness.🟢 When communication gets stronger, trust, momentum, growth, and profit become more sustainable.🪜 Step You Can Take This WeekAsk yourself: Where in my business is communication creating confusion instead of clarity? Then choose one conversation, one process, or one expectation to clarify directly.🏆 Best Line of the Show“Communication doesn’t just shape your leadership, it shapes your results.”🌟 Guest InformationCeleste DeCamps is a communication coach and Jane Parmel’s trusted go-to for clarity, confidence, and intentional communication. In this conversation, she shares practical insight on listening, feedback, leadership presence, business messaging, and the communication habits that help companies grow stronger from the inside out.📢 Subscribe for new episodes weekly.#BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #CommunicationSkills #teamleadership ⏳ Estimated Timestamps:00:00 – Hook: What if communication is the problem?00:47 – Why communication affects profit01:28 – Introducing Celeste DeCamps02:36 – What strong communication really means03:48 – Why listening is the biggest tool05:11 – How communication shapes culture and client experience07:35 – Clarity, guidelines, and team morale10:03 – Why your origin story matters12:00 – One practical way to improve communication14:06 – “Be yourself” is not enough16:12 – Communication as a learnable skill18:05 – Leadership, guidance, and support20:05 – How communication affects results21:32 – Final question for listeners22:20 – Closing and guest connection
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Where Customers Feel the Gap | Trust Leaks Here
Send us Fan MailCustomer Experience Drives ProfitThey Feel the GapIn Episode 6 of Profit on the Table, Jane Parmel explains why customer experience is a profit driver and how slow follow-up, vague communication, and friction quietly weaken trust and retention.--------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.pro Visit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book 🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRM Follow us on: Join our FREE Community on Facebook: https://facebook.com/profitonthetable Instagram: https://instagram.com/profitonthetable TikTok: https://tiktok.com/profitonthetable2 Connect with Jane: https://linkedin.com/in/jane-parmel --------------------------------------------------------------------------------------------------------------------Episode OverviewIn Episode 6 of Profit on the Table, Jane Parmel breaks down why customer experience is not just a “nice extra.” It is a profit driver. This episode explores how trust, retention, loyalty, referrals, and repeat business are shaped not only by the final result, but by how it feels to do business with you every step of the way. From slow follow-up to vague communication to forgotten touchpoints, Jane shows how small moments of friction quietly cost businesses more than they realize.This Episode Covers🤕 Problem You May Relate ToYour business may be technically doing the work well while still creating an experience that feels unclear, inconsistent, delayed, or impersonal to the customer. That gap weakens trust and quietly drains profit.🗝️ Key Takeaways🟢 Customer experience is bigger than customer service.🟢 Small frictions create trust leaks, and trust leaks become profit leaks.🟢 Strengthening one touchpoint can improve confidence, loyalty, and repeat business.🪜 Step You Can Take This WeekAudit one customer touchpoint and ask: Is this clear, timely, human, consistent, and confidence-building? Then tighten one part of the experience.🏆 Best Line of the Show“Customer experience is not just customer service. It is a profit driver.”🐦 Host InformationJane Parmel is a Profit Acceleration Strategist and business advisor who helps service-based and family-run businesses uncover hidden profit opportunities, strengthen operations, and grow with more clarity, trust, and control.📢 Subscribe for new episodes weekly!⏱️ Timestamps:00:00 – Hook: Customers feel the gap first00:52 – Welcome back and why this matters01:46 – What customer experience really is03:18 – Why customer experience affects profit04:55 – Why customers feel friction before owners do06:28 – Gap #1: Slow follow-up07:38 – Gap #2: Lack of clarity08:47 – Gap #3: Inconsistency10:02 – Gap #4: Forgotten touchpoints11:11 – Gap #5: Impersonal communication12:42 – The big picture: quiet frictions add up13:42 – Practical audit: one touchpoint this week15:02 – Closing question and call to action🏷️Tags:#BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #CustomerExperience #ClientRetention
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Leadership Problems Cost Profit | Confusion Costs Money
Send us Fan MailIn Episode 4 of Profit on the Table, Jane Parmel explains how unclear expectations, weak accountability, poor delegation, and owner bottlenecks quietly turn leadership issues into profit problems.---------------------------------------------------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.pro Visit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book 🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRM Follow us on: Join our FREE Community on Facebook: https://facebook.com/profitonthetable Instagram: https://instagram.com/profitonthetable TikTok: https://tiktok.com/profitonthetable2 Connect with Jane: https://linkedin.com/in/jane-parmel ---------------------------------------------------------------------------------------------------------------------------------------------------------------In Episode 4 of Profit on the Table, Jane Parmel tackles a truth many business owners feel but do not always name clearly: if your team is confused, inconsistent, or waiting on you for everything, that is not just a leadership problem. It is a profit problem.This episode breaks down how unclear expectations, weak accountability, poor delegation, and owner bottlenecks quietly drain margin, slow growth, frustrate teams, and weaken the client experience. If you have ever wondered why everything still seems to depend on you, this conversation will help you see the connection between stronger leadership and stronger profit.This Episode Covers:🤕 Problem You May Relate ToYour business may look functional on the outside, but underneath, confusion, inconsistency, repeated mistakes, and constant owner involvement may be quietly driving up the cost of doing business.🗝️ Key TakeawaysLeadership directly shapes execution, consistency, accountability, and profitability.Weak leadership creates drag through rework, delays, mixed messages, and owner overinvolvement.Stronger leadership creates better profit through clearer standards, smoother delivery, and a stronger client experience.🪜 Step You Can Take This WeekIdentify one place where stronger leadership could create stronger profit. Then make one small change: clarify an expectation, define a standard, document a process, assign ownership, or remove an unnecessary approval layer.---------------------------------------------------------------------------------------------------------------------------------------------------------------Jane Parmel is a Profit Acceleration Strategist and business advisor who helps service-based and family-run businesses uncover hidden profit opportunities, strengthen operations, and grow with more clarity, intention, and control. On “Profit on the Table”, Jane Parmel shares practical, strategic conversations about the places businesses lose margin, momentum, and opportunity without realizing it, so owners can stop guessing, start seeing clearly, and build businesses that reward their value. -------------------------------------------------------------------------------------------------------------------------------------------------------------- 📰 Subscribe for new episodes weekly. If this episode hit home, subscribe, share it with another business owner, and connect with Jane to explore where your business may be leaving growth on the table. #BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #TeamLeadership #ProfitStrategy
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7 Hidden Profit Leaks Costing Your Business Money (And How to Fix Them) | Part 2
Send us Fan MailIn Episode 3 of Profit on the Table, Jane Parmel reveals three more hidden profit leaks: no upsell strategy, inefficient operations, and missed repeat business that quietly cost you growth.-------------------------------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.proVisit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRMFollow us on:Join our FREE Community on Facebook: https://facebook.com/profitonthetableInstagram: https://instagram.com/profitonthetableTikTok: https://tiktok.com/profitonthetable2Connect with Jane: https://linkedin.com/in/jane-parmel---------------------------------------------------------------------------------------------------------------------------------------------------------------In Episode 3 of Profit on the Table, Jane Parmel breaks down the final three hidden profit leaks that quietly drain service-based businesses: no upsell or cross-sell strategy, inefficient operations, and missed repeat business.This episode is a reminder that growth is not just about getting more leads or more sales. It is also about keeping more of the value your business is already creating. If your business feels stretched, overly manual, or too dependent on constant new sales, this conversation will help you spot where profit may be slipping away in plain sight.This Episode Covers:🤕 Problem You May Relate ToYou may be working hard to win new business while overlooking the clients, systems, and next-step opportunities that could create easier, more profitable growth.🗝️ Key TakeawaysAn upsell is not pushy when it is the next helpful step for the client.Inefficient operations quietly steal money, energy, morale, and scalability.Former clients are often one of the warmest growth opportunities in your business.🪜Step You Can Take This WeekChoose one of these three areas to examine: upsell strategy, operations, or repeat business. Then ask, “What has become normal here that is quietly costing me?”---------------------------------------------------------------------------------------------------------------------------------------------------------------Jane Parmel is a Profit Acceleration Strategist and business advisor who helps service-based and family-run businesses uncover hidden profit opportunities, strengthen operations, and grow with more clarity, intention, and control. On “Profit on the Table”, Jane Parmel shares practical, strategic conversations about the places businesses lose margin, momentum, and opportunity without realizing it, so owners can stop guessing, start seeing clearly, and build businesses that reward their value. ---------------------------------------------------------------------------------------------------------------------------------------------------------------📰 Subscribe for new episodes weekly. f this episode gave you a new perspective, subscribe, like, and share it with another business owner who needs this conversation.#BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #ServiceBusiness #ProfitLeaks #ProfitStrategy #ServiceBusinessGrowth #FamilyBusiness #BusinessStrategy #businessowner #operationsmanagement #customerexperience #costsℹ️ This episode is especially helpful for:👨🏼💼service-based business owners👨🏽👩🏽👧🏽 family-run businesses👩🏼🍳 owners with small teams who are doing too much themselves👨🏻🔧 businesses struggling with pricing, delivery, follow-up, or operational consistency💰owners who want stronger profit, better systems, and more predictable growth
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7 Hidden Profit Leaks Costing Your Business Money (And How to Fix Them) | Part 1
Send us Fan MailMost businesses do not have a sales problem. They have a leak problem. In Episode 2 of Profit on the Table, Jane Parmel reveals four hidden profit leaks draining service businesses quietly.---------------------------------------------------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.proVisit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRMFollow us on:Join our FREE Community on Facebook: https://facebook.com/profitonthetableInstagram: https://instagram.com/profitonthetableTikTok: https://tiktok.com/profitonthetable2Connect with Jane: https://linkedin.com/in/jane-parmel---------------------------------------------------------------------------------------------------------------------------------------------------------------Most businesses do not have a sales problem. They have a leak problem.In Episode 2 of Profit on the Table, Jane Parmel breaks down the first four of the seven most common profit leaks she sees in service-based businesses. This episode unpacks how underpricing, scope creep, weak follow-up, and inconsistent service quietly drain margin, weaken trust, and make growth feel harder than it should.If your business is working hard but still feels tighter, heavier, or less profitable than expected, this episode will help you spot where money may be slipping away in plain sight.This Episode Covers🤕 Problem You May Relate ToYou may be focused on getting more leads, more sales, and more visibility when the real issue is that profit is leaking out through habits, decisions, and inefficiencies that have started to feel normal.🗝️ Key TakeawaysUnderpricing creates pressure across your entire business, not just your revenue.Scope creep turns small “yeses” into shrinking margins and blurry client expectations.Weak follow-up and inconsistent service quietly cost trust, referrals, repeat business, and premium positioning.🪜 Step You Can Take This WeekChoose one of these four areas, underpricing, scope creep, weak follow-up, or inconsistent service, and ask: Where has something expensive become normal in my business?---------------------------------------------------------------------------------------------------------------------------------------------------------------Jane Parmel is a Profit Acceleration Strategist and business advisor who helps service-based and family-run businesses identify hidden profit opportunities, improve operations, strengthen leadership, and grow with more clarity and control.At Profit on the Table, Jane Parmel helps business owners uncover what is quietly costing them money and shows them where the real profit opportunities are hiding.Subscribe for new episodes weekly.If this episode gave you a new perspective, subscribe, like, and share it with another business owner who needs this conversation.#BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #ServiceBusiness #ProfitLeaks #ProfitontheTable #Businessgrowth #businessowner #operationsmanagement #customerexperience #costs--------------------------------------------------------------------------------------------------------------------------------------------------------------ℹ️This episode is especially helpful for:👨🏼💼service-based business owners👨🏽👩🏽👧🏽 family-run businesses👩🏼🍳 owners with small teams who are doing too much themselves👨🏻🔧 businesses struggling with pricing, delivery, follow-up, or operational consistency💰owners who want stronger profit, better systems, and more predictable growth
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The Profit You Can’t See | Business Owners are Missing More Than They Think
Send us Fan MailIn Episode 1 of Profit on the Table, Jane Parmel reveals the hidden profit leaks quietly draining service-based businesses, from underpricing and weak systems to missed referrals and leadership gaps.--------------------------------------------------------------------------------------------------------------------https://cardinalbusiness.pro - Visit our website for your FREE GIFTS: 🎁 Receive a FREE Profit Growth Assessment for your business 📖 Claim YOUR Market Supremacy... Download our FREE e-book🎫$100 off discount code for our "Complete DFY Marketing Suite" w/built in CRMFollow us on:Join our FREE Community on Facebook: https://facebook.com/profitonthetableInstagram: https://instagram.com/profitonthetableTikTok: https://tiktok.com/profitonthetable2Connect with Jane: https://linkedin.com/in/jane-parmel--------------------------------------------------------------------------------------------------------------------What if the biggest problem in your business is not the fire in front of you, but the leak you stopped noticing?If your business looks busy on the outside but still feels heavier, less profitable, or more chaotic than it should, this episode will hit home.In Episode 1 of Profit on the Table, Jane Parmel introduces the heartbeat of the show: helping business owners uncover the profit, opportunity, and momentum they are leaving behind without realizing it. This episode explores the quiet costs of underpricing, weak systems, reactive leadership, missed referrals, and doing too much of the wrong things.This episode covers: 🤕 The Problem You May Relate ToYour business may not be broken, but it may be quietly leaking profit through underpricing, unclear leadership, inefficient operations, and missed opportunities you have grown used to.🗝️ Key TakeawaysHard work and profitability are not the same thing.Hidden profit leaks often become so normal that they disappear into the background.Better visibility creates better decisions, stronger leadership, and healthier growth.🪜 Step You Can Take This WeekChoose one area to examine this week: pricing, leadership, operations, or relationships. Ask yourself, “Where am I losing money, time, trust, or momentum because I stopped noticing the leak?”--------------------------------------------------------------------------------------------------------------------Jane Parmel is a Profit Acceleration Strategist and business advisor who helps service-based and family-run businesses uncover hidden profit opportunities, strengthen operations, and grow with more clarity, intention, and control.On "Profit on the Table", Jane Parmel shares practical, strategic conversations about the places businesses lose margin, momentum, and opportunity without realizing it, so owners can stop guessing, start seeing clearly, and build businesses that reward their value.--------------------------------------------------------------------------------------------------------------------📰 Subscribe for new episodes weekly.If this episode hit home, subscribe, share it with another business owner, and connect with Jane to explore where your business may be leaving growth on the table.#BusinessPodcast #Entrepreneurship #Leadership #BusinessGrowth #ProfitOnTheTable #ServiceBusiness #ProfitStrategy #ProfitOnTheTable #ProfitLeaks #ServiceBusinessGrowth #FamilyBusiness #BusinessStrategyℹ️ This episode is especially helpful for:👨🏼💼service-based business owners👨🏽👩🏽👧🏽 family-run businesses👩🏼🍳 owners with small teams who are doing too much themselves👨🏻🔧 businesses struggling with pricing, delivery, follow-up, or operational consistency💰owners who want stronger profit, better systems, and more predictable growth
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ABOUT THIS SHOW
Profit on the Table is the podcast for service-based and family-run business owners who are ready to stop leaving money, opportunities, and growth untapped. Hosted by Jane Parmel, each episode explores the real-world strategies behind stronger profit, better leadership, smarter networking, improved client experience, and new ways to grow without creating more chaos. Drawing on deep experience in hospitality, restaurants, events, and business advisory, this show helps owners uncover what they are
HOSTED BY
Jane Parmel
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