Q.A.C Team

In Episode 88 of Friday at Four, Charles Luttrell and Steve Kent tackle one of the biggest financial struggles people are facing right now; convenience spending.From daily Starbucks runs to ordering DoorDash for lunch, small purchases can quietly turn into major monthly expenses. But is cutting everything out really the answer?This isn’t about never treating yourself. It’s about creating smarter habits so you can breathe easier financially during difficult economic times.If you’ve ever wondered where your money keeps disappearing, this conversation is for you.Watch, comment, and subscribe for more real conversations about business, mindset, culture, and everyday life.#FridayAtFour #Podcast #MoneyHabits #DoorDash #Starbucks #Budgeting #PersonalFinance #SavingMoney #MealPrep #FinancialFreedom #CharlesLuttrell #SteveKent

If money feels tight right now, it’s not just inflation, it’s your daily decisions.In Episode 87 of Friday at Four, Charles Luttrell and Steve Kent break down the real, no-BS ways to save money during difficult times. No gimmicks. No “get rich quick” advice. Just the habits quietly draining your bank account and how to fix them.We’re calling out the everyday spending traps:• Eating out instead of cooking at home• Smoking and other costly habits• High APR credit cards you’ve been ignoring• Subscription overload (are you even watching all that?)• Daily Starbucks runs adding up faster than you thinkThis isn’t about deprivation, it’s about awareness and control. Because small leaks sink big ships.If you’re serious about tightening up your finances and building better habits, this episode is for you.Subscribe for weekly conversations on business, discipline, and real-world execution.#FridayAtFour #MoneyHabits #SaveMoney #FinancialDiscipline #EntrepreneurMindset

In this episode of Chasing the Stars: Tasted & Rated, we take on a battle everyone has an opinion about, fast food vs local favorite.We put the iconic McDonald’s Quarter Pounder with Cheese head-to-head against a handcrafted burger from a local standout, Vagabond Sandwich Company.But here’s the twist…Inspired by the viral trend of CEOs taking the “tiny bite” to judge their own products, we’re doing the same. No full meals. No second chances. Just one bite to decide. Can a local burger really outshine a fast-food giant built on consistency and scale? Or does McDonald’s prove why it still dominates?This isn’t just about taste, it’s about experience, perception, and what customers actually value in that first bite.Drop your pick in the comments before you watch. Team Local or Team McDonald’s?If you’re a business owner and want your location featured and rated, visit QACTeam.com and submit your spot.#ChasingTheStars #TastedAndRated #FastFoodVsLocal #BurgerReview #FoodChallenge #SmallBusiness #McDonalds #FoodReview #TinyBite

What if the real reason your business is losing customers, struggling with reviews, and dealing with constant employee turnover isn’t your marketing but your culture?In Episode 86 of Friday at Four, Charles Luttrell and Steve Kent are joined by special guest Vidar Hokstad to break down how broken workplace culture quietly impacts your bottom line.From employees venting about customers behind the scenes to leadership habits that create toxic environments, this episode uncovers the hidden behaviors that drive revenue down, damage your reputation, and push great employees out the door.Vidar Hokstad brings his perspective on leadership, systems thinking, and organizational structure adding a deeper layer to how culture is built, sustained, and sometimes destroyed. This episode is for:Business owners, managers, and entrepreneurs who want to fix what’s actually holding their business back not just treat the symptoms.Subscribe for weekly, for conversations about business growth, leadership, and real-world execution.After watching, ask yourself:“What are my employees saying when I’m not around and how is that costing me money?”

Most people blame their results on their mindset, but what if that’s not the real problem?In Episode 85 of Friday at Four, Charles Luttrell and Steve Kent break down the truth about mindset, discipline, and why so many people stay stuck despite thinking positive.This isn’t another motivational talk. It’s a real conversation about:Why mindset alone won’t save you.The difference between thinking and doing.How discipline outperforms motivation every time.The habits that actually change your results.If you’ve ever felt like you’re doing all the “right” things mentally but still not getting ahead, this episode will challenge you.The question is: Are you actually working on your mindset… or hiding behind it?#FridayAtFour #Mindset #Discipline #SuccessHabits #Entrepreneurship

What do you do when nobody’s watching… nobody’s clapping… and nothing is going viral?In Episode 84 of Friday at Four, Steve Kent and Charles Luttrell get brutally honest about the phase nobody talks about. The grind where there are no instant wins, no big breaks, and no external validation. Just you, your commitment, and the decision to show up anyway.This episode dives into:Why consistency beats talent every time.The mental battle of building with zero feedback.How to stay disciplined when results are invisible.The difference between people who “try” and people who actually make it.If you’re building something, a business, a brand, a podcast, a dream, this is the episode you need when motivation is gone and excuses are loud.No hype. No shortcuts. Just the truth about what it takes.New episodes every Friday at 4PM.Follow, subscribe, and keep showing up.#FridayAtFour #ConsistencyWins #EntrepreneurMindset #KeepGoing #NoDaysOff

In Episode 83 of Friday at Four, Charles Luttrell and Steve Kent go deeper breaking down the uncomfortable truth behind big dreams: they require trust, calculated risk, and a decision to bet on yourself before there’s proof it will work. This isn’t motivation. This is reality.If last week got you thinking… this episode forces you to decide.The question is simple:Are you playing it safe, or are you betting on something bigger?Drop a comment:What’s one risk you know you need to take right now?#FridayAtFour #RiskAndReward #BetOnYourself #EntrepreneurMindset #BigDreams #TakeTheRisk

After polling 43 people, one breakfast favorite came out on top… but we didn’t stop there.In this episode of Chasing the Stars: Tasted & Rated, we hit the road across Maryland to put Google’s “best of the best” to the test diving into the top-rated pancakes, waffles, and French toast spots to see if they actually live up to the hype.This isn’t just about taste, it’s about presentation, texture, consistency, and whether these places truly deserve their stars.Here’s what you’ll see:The real winner of our public poll.Our honest, no-BS reviews of each stop.Surprises that flipped our expectations.And the final verdict: which breakfast reigns supreme.So… did the crowd get it right? Or did Google lead us somewhere better?Drop your pick in the comments:Pancakes, Waffles, or French Toast?And remember…"Let’s see how those stars align."00:001:00 French Toast3:25 Waffles5:41 Pancakes

Episode 82 of the Friday at Four Podcast with Charles Luttrell and Steve Kent dives into the truth about following your dreams and why most people never actually do it.Everyone loves to talk about chasing dreams, but few are willing to face the reality that comes with it: risk, rejection, inconsistency, and the grind that nobody sees. In this episode, Charles and Steve break down what it really takes to pursue something bigger than yourself, why comfort is the biggest dream killer, and how to move from “thinking about it” to actually doing it.If you’ve been sitting on an idea, waiting for the right time, or questioning whether it’s even worth the effort, this conversation will challenge your mindset and push you to take action.Because at the end of the day, the biggest regret isn’t failing. It’s never trying.Subscribe for more real conversations about business, mindset, and growthNew episodes of Friday at Four drop every week#FridayAtFour #ChasingYourDreams #EntrepreneurMindset #TakeAction #BusinessPodcast

Episode 81 of Friday at Four with Charles Luttrell and Steve Kent dives into a hard truth most business owners don’t want to face:Customers aren’t leaving because you’re bad. They’re leaving because something better, faster, or easier quietly replaced you.In this episode, Charles and Steve break down the real reasons businesses lose customers without warning and why most companies never see it coming. From shifting expectations to silent competitors and convenience-driven decisions, this conversation exposes the hidden forces pulling your customers away.If you think loyalty alone will protect your business, think again.This episode will challenge you to rethink your customer experience, identify where you’re being outpaced, and take action before your audience disappears.Whether you’re a small business owner, entrepreneur, or brand leader, this episode will push you to level up or get left behind.Friday at Four : Real conversations. Real business. Real growth.Don’t forget to like, comment, and subscribe for more episodes that challenge the way you think about business.

On Episode 80 of the Friday at Four Podcast, Charles Luttrell and Steve Kent tackle a topic every business owner has faced but few openly discuss: What happens when the customer is wrong?We’ve all heard the phrase The customer is always right,” but is that really true in today’s business environment? In this episode, we dive into the reality that sometimes customers cross the line. From unrealistic expectations and abusive behavior to damaging reviews and constant complaints, bad customers can drain time, morale, and profits.So the big question is: Should businesses fire bad customers?Running a successful business isn't just about attracting customers, it's also about protecting your culture, your team, and the customers who truly value what you do. If you're a business owner, manager, or entrepreneur, this conversation will challenge the way you think about customer relationships.Like, Comment, and Subscribe for more real conversations about business, leadership, and entrepreneurship every week on the Friday at Four Podcast.#FridayAtFour #BusinessOwners #CustomerService #Entrepreneurship #SmallBusiness #Leadership #BusinessPodcast

What does integrity really look like in business and in life? On this episode of Friday at Four, Charles Luttrell and Steve Kent are joined by special guest Malcolm Grissom for a real conversation about the role integrity plays in leadership, decision-making, and long-term success.Too often integrity is talked about as a buzzword, but when pressure hits, profits are on the line, and tough choices have to be made, that’s when integrity truly gets tested. Charles, Steve, and Malcolm unpack what it means to stand by your values, how integrity builds trust with customers and partners, and why businesses that operate with honesty and transparency ultimately win in the long run.If you’re a business owner, leader, or entrepreneur trying to build something that lasts, this conversation will challenge you to think about how integrity shows up in your daily actions—not just your words.

In this special February Love Edition of Chasing the Stars Season 2, Episode 2, we head to Frederick, Maryland to see if Pretzel & Pizza Creations delivers a performance worth falling in love with.But this episode is more than just pizza.We spotlight their Pizza Truck, revisit their podcast episode from February 27, 2023, and take you on a local adventure through downtown Frederick including a powerful stop at the National Museum of Civil War Medicine.This episode blends:Fresh-made pizza.A look back at their entrepreneurial journey.The story behind the pizza truckA historic deep dive into Frederick’s Civil War rootsBecause in February, we’re not just rating food, we’re asking: Is this a place you’d fall in love with?If you believe small businesses deserve real, honest reviews that go deeper than Google stars, this episode is for you. Like, comment, and subscribe for more episodes of Chasing the Stars as we travel city to city supporting local businesses.#ChasingTheStars #FrederickMD #PizzaLovers #SupportLocal #TastedAndRated

What does real support actually look like in business and who does it truly come from?In this episode of the Friday at Four podcast, Charles Luttrell, Steve Kent, and special guest John Prather break down the hard truth about support. Is it family? Friends? Customers? Mentors? Your team? Or is support something you have to build yourself?We unpack:Where real business support comes from (and where it doesn’t.)Why expectations around support can quietly sabotage entrepreneurs.If you’re a business owner, entrepreneur, or leader who’s ever felt alone building something, this conversation is for you.Friday at Four is where real conversations happen about business growth, mindset, leadership, and financial clarity.Subscribe for more episodes on entrepreneurship, cash flow, leadership, marketing strategy, and building a business that actually lasts.John Prather is a former professional football player turned entrepreneur and coach who helps individuals and families build income, health, and long-term wealth without sacrificing faith, values, or time.A graduate of a top-10 U.S. university, he leveraged the discipline and performance mindset developed through athletics to build multiple remote income streams, earning $300k+ by 25 and $1M net worth by 30. Today, John coaches across business, digital marketing, health, and financial education, teaching practical, systems-driven strategies rooted in faith-based principles, discipline, and long-term stewardship.John Prather Links:Plug & Profit: The Free Guide to Starting Your Automated Online Business: https://bit.ly/plugprofitguideContained within this guide you’ll discover why now is the best time to start your automated online business, how to leverage simple digital tools, and the key steps to create a steady income that works for you—no experience needed.Website: johnprather1.comSocials: https://linktr.ee/johnprather_1 (@johnprather_1 on all platforms)#FridayAtFour #Entrepreneurship #BusinessSupport #Leadership #SmallBusiness #Mindset #BusinessGrowth

Episode 77 of the Friday at Four Podcast is all about one powerful question:What are you doing to advance yourself or your business?Join Charles Luttrell and Steve Kent as they chat with special guest Barry Bradham for a straight-shooting conversation about growth, discipline, and the uncomfortable truth behind real progress.In this episode, they break down:Why most business owners think they’re growing but aren’t.The daily habits that separate momentum from motion.How personal development directly impacts business performance.The cost of standing still in a competitive market.If you're an entrepreneur, leader, or professional who wants to stop coasting and start advancing, this episode will challenge you to take inventory and level up.Because growth doesn’t happen by accident.It happens on purpose.Subscribe for weekly conversations that sharpen your mindset, strengthen your business, and push you forward.

Is your business chasing cash flow… or just chasing clout?In Episode 76 of the Friday at Four podcast, Charles Luttrell and Steve Kent break down one of the biggest traps entrepreneurs fall into today: building for attention instead of building for sustainability.Likes don’t pay the bills. Revenue does.If you're an entrepreneur, business owner, or side hustler trying to grow in 2026, this conversation will challenge how you measure success.Clout feels good.Cash flow keeps the lights on.Because at the end of the day…Subscribe for more real conversations about business, leadership, financial strategy, and growth.Follow along with the Friday at Four series for practical insights you can implement immediately.

In Episode 75 of Friday at Four, Steve Kent and Charles Luttrell chat with Bill Reynolds, Founder of Element 502, for a real-world conversation about what actually grows a business today.We break down Branding, Reviews, and Relationships and why these three elements now work together as the new growth triangle for modern businesses.If you think branding is just logos…If you think reviews don’t affect revenue…If you think relationships are “soft skills”…This episode will challenge all of that.Whether you’re a business owner, marketer, or entrepreneur, this conversation delivers practical insight you can apply immediately.Like, subscribe, and turn on notifications for more real conversations about business, branding, and growth every Friday at Four.#FridayAtFour #Branding #OnlineReviews #BusinessGrowth #Element502 #ReputationManagement #Entrepreneurship #smallbusinesssupport https://599haircut.com/

Season 2 of Chasing the Stars kicks off on the road as we travel through Washington, DC, Virginia, and Delaware in search of one classic comfort dish: the open-faced roast beef sandwich.In this episode, we visit three very different locations each with its own vibe, crowd, and approach to this comfort-food classic:-MGM Roast Beef – Washington, DC-Jimmy’s Old Town Tavern – Herndon, Virginia-Onion Jack’s – Harrington Raceway & Casino, DelawareThis series isn’t about tearing businesses down. It’s about honest, fair reviews based on real customer experiences. We walk in like regular guests, order off the menu, and rate what actually matters: taste, value, presentation, and overall experience.From gravy-covered classics to regional twists, this episode shows how the same sandwich tells a completely different story depending on where you eat it.If you’re a:Small business ownerFood loverTraveler who plans trips around foodFan of real, unfiltered reviewsChasing the Stars is built for you.-Series: Chasing the Stars – Season 2-Dish Reviewed: Open-Faced Roast Beef Sandwich-Cities: Washington, DC | Herndon, VA | Harrington, DEWatch to see which spot earns its stars—and which ones still have work to do.Like, subscribe, and follow Q.A.C Team as we travel city to city spotlighting small businesses through honest reviews.#ChasingTheStars #OpenFacedRoastBeef #MGMRoastBeef #JimmysOldTownTavern #OnionJacks #DCFood #VirginiaEats #DelawareFood #SmallBusinessSupport #QACTeam

In this episode of Friday at Four, Charles Luttrell and Steve Kent discuss effective networking strategies for business owners, entrepreneurs, and professionals. Learn how to build real business relationships, grow your network authentically, and avoid common networking mistakes that waste time and money.Topics include business networking tips, relationship-based marketing, local networking, referrals, and how to connect with people without selling.Weekly business conversations for entrepreneurs.Subscribe for more small business growth strategies.

In this episode of Friday at Four, Steve Kent and Charles Luttrell dive into the real conversation around multiple streams of income and why having too many disconnected ideas can actually slow you down instead of moving you forward.Yes, multiple income streams matter, but only when they work together instead of competing for your time, energy, and focus. Steve and Charles break down how cohesion, alignment, and strategy turn side hustles into sustainable systems.Special Guest:We’re joined by Kina Morgan of Your Balanced Partners, who brings a grounded, practical perspective on building income streams that support your life not overwhelm it. Kina shares insights on balance, intentional growth, and how entrepreneurs can create financial momentum without burning out.Whether you’re a business owner, creator, or entrepreneur juggling ideas, this episode will challenge how you think about growth and help you build smarter not harder.Watch now, and don’t forget to like, subscribe, and share with someone building their next stream of income.

In this episode of Friday at Four, host Charles Luttrell is joined by special co-host Rachel Gaddis, filling in for Steve Kent, for a timely and grounded conversation on Positive Mental Attitude.This isn’t about toxic positivity or pretending everything is fine. Charles and Rachel break down what a positive mental attitude really means in real life, business, and leadership especially when things aren’t going as planned. They talk about mindset shifts, self-awareness, and how your internal dialogue shows up in your decisions, relationships, and results.Rachel brings her perspective as a coach who works with professionals navigating change, while Charles connects the conversation to entrepreneurship, discipline, and showing up consistently even on the hard days.If you’re starting to feel stretched, stuck, or mentally fatigued, this episode offers practical insight and honest reflection to help reset your mindset and move forward with intention.Friday at Four is where real conversations meet real life no fluff, no filters.Subscribe for more weekly conversations on mindset, business, and personal growth.https://rachelgaddiscoaching.com/

In Episode 71 of Friday at Four, Steve Kent and Charles Luttrell talk about SEO (Search Engine Optimization) from a beginner’s perspective.This is not an expert-led masterclass. Instead, it’s a real, honest conversation between two business owners who are actively learning SEO, asking the same questions most entrepreneurs are asking, and trying to understand how SEO fits into building visibility, credibility, and long-term growth.We discuss:What SEO actually means for small businessesCommon misconceptions and rookie mistakesWhy SEO feels overwhelming (and why it doesn’t have to be)How beginners should think about SEO without overcomplicating itWhy “getting started” matters more than getting it perfectIf you’re a business owner who feels behind, confused, or intimidated by SEO, this episode is for you. We’re learning in real time and inviting you to learn along with us.Friday at Four is about real conversations, real growth, and real-world business lessons, no hype, no pretending.Subscribe for more honest discussions about business, marketing, money, and mindset.

As the new year approaches, it’s easy to get caught up in big promises and unrealistic expectations. In Episode 70 of Friday at Four, Steve Kent and Charles Luttrell have an honest conversation about setting realistic, achievable goals for 2026. The kind that actually stick.If you’re tired of starting every year motivated but ending it frustrated, this conversation will help you reset your approach and build a plan that works in the real world.New episodes of Friday at Four drop weeklyLike, subscribe, and share with someone planning their 2026 goalsComment below: What’s one goal you’re setting for 2026 and why?#FridayAtFour #GoalSetting #2026Goals #RealisticGoals #PersonalFinance #BusinessGrowth #SteveKent #CharlesLuttrell

Episode 13 marks the final episode of Season One of Chasing the Stars and this one pulls back the curtain on everything we built this year.In this Year in Review, we revisit every episode from Season One, breaking down the wins, the lessons, the surprises, and the honest truths uncovered along the way. From full business deep dives to on-site reviews, this episode connects the dots between the original Chasing the Stars series and the Chasing the Stars: Tasted and Rated spinoff.This isn’t a highlight reel.It’s a real conversation about:What actually goes into reviewing businesses the right way.How food, service, and experience translate into real star ratings.What business owners got right and where improvement was needed.How the Tasted and Rated spinoff added a new layer of accountability and fun.Why honest reviews matter more than vanity metrics.If you’ve followed the journey all year, this episode ties it all together.If you’re new, this is the perfect place to understand what Chasing the Stars stands for before Season Two begins.Honest reviews.Real standards.No paid praise just the truth behind the stars.Drop a comment with your favorite episode from Season One.Like, subscribe, and share if you believe honest reviews help businesses grow.Season Two launches soon and we’re raising the bar.#ChasingTheStars #YearInReview #SeasonFinale #HonestReviews #SmallBusinessSupport #TastedAndRated #TheTruthBehindTheStars

What happens when you stop reacting to the year ahead and start designing it?In Episode 69 of Friday at Four, Steve Kent and Charles Luttrell sit down to talk openly about their goals for 2026 personally, professionally, and strategically. This isn’t about resolutions or hype. It’s about clarity, direction, and making intentional moves before the calendar forces your hand.In this episode, you’ll hear how Steve and Charles are thinking about 2026 now, not later.If you’re heading into the new year wanting more control, better decisions, and a clearer path forward, this conversation will challenge how you think about goal-setting.New episodes of Friday at Four drop weekly.Subscribe, like, and share with someone who’s serious about building what’s next.

In episode 68 of Friday at Four, Steve and Charles tackle buyer’s remorse. Why it shows up after purchases, investments, and big decisions, and how it quietly erodes confidence, momentum, and trust in yourself.Whether you’ve regretted a business expense, a financial move, or a personal purchase, this conversation will help you make decisions you can stand behind without overthinking or self-blame.Friday at Four is a weekly conversation focused on discipline, decision-making, and real-life lessons that help you think clearer and act stronger.Like, subscribe, and share if this episode helped you rethink how you say yes.New episodes every Friday at 4 PM.#FridayAtFour #BuyersRemorse #DecisionMaking #Discipline #PersonalGrowth #BusinessMindset

In this week’s episode of Friday at Four, Charles and Steve break down the real meaning of discipline, not the social-media version, not the motivational-poster version, but the daily grind that separates consistent winners from inconsistent wishers. We dig into why discipline is the ultimate competitive advantage, how it shows up in your business and your life, and the exact habits that build (or break) your progress.Whether you're an entrepreneur, a leader, or someone trying to get your life back on track, this episode challenges you to confront the choices you make when nobody is watching. Because discipline isn’t about being perfect, it's about being committed.Tune in, take notes, and walk away with a plan you can execute today not next week.New episodes drop every Friday at 4 PM.

In Episode 66 of the Friday at Four podcast, Steve Kent and Charles Luttrell break down the truth about emergency funds. Why most people don’t have one, why that’s dangerous, and how to build a safety net that actually protects you.From unexpected job loss to health scares to real-life “It can’t happen to me” moments, we dive into the financial realities no one wants to talk about. This episode gives you the mindset, strategy, and simple steps to create an emergency fund that puts you back in control of your life and finances.

Thanksgiving Dinner Plate Edition. Q.A.C Team ProductionsIn Episode 12 of Chasing the Stars: Tasted and Rated, we go all-in on Thanksgiving flavor. Three states, three plates, and one unforgettable experience. This time, Charles Luttrell hits the road to find the ultimate Thanksgiving dinner, comparing real-life experiences to the online hype.Stops on This Episode:Metro Diner – Newark, DelawareTurkey, stuffing, mashed potatoes. The classic Thanksgiving hits with diner-style comfort.Deepwater Diner – Carney’s Point, New JerseyA Jersey twist on the holiday plate. Did it live up to the reviews? We found out.Shady Maple – East Earl, PennsylvaniaA Pennsylvania icon. Endless variety. Massive crowds. But how did the Thanksgiving plate score?Unique Business Spotlight:Abe’s Buggy Rides – Bird-in-Hand, PAEvery episode features one standout, unique local business and this one delivers the Amish Country experience your family will never forget.What We DoChasing the Stars is where real customer experience meets honest scoring. No scripts. No paid ratings. Just authentic, boots-on-the-ground reviews designed to help small businesses shine and help consumers make better decisions.If You Love Supporting Local Business, Hit SubscribeLike the videoComment where we should visit nextSubscribe for more small business spotlights, honest reviews, and travel adventures across America

In this week’s episode of the Friday at Four Podcast Series, Steve Kent and Charles Luttrell sit down with special guest Anthony Spark for a conversation that hits deeper than the usual self-help talk. We’re breaking down a powerful question:Are you doing well or are you actually doing good?This episode challenges the idea that success is just about personal wins. Anthony shares his perspective on how living “well” serves you but living “good” serves others, your community, and your legacy.If you’ve been chasing accomplishments but still feel like something is missing, this one is going to hit home. Join the Conversation:What does “doing good” look like in your life right now? Drop your thoughts in the comments. We read every single one.Like • Subscribe • ShareHelp us spread meaningful conversations that push people to think differently.

In this Thanksgiving edition of Friday at Four, Steve Kent and Charles Luttrell collab for a real conversation about gratitude, what it means, why it matters, and how it impacts life, leadership, and the standards we choose to live by.From personal lessons to business breakthroughs, Steve and Charles reflect on the moments, people, and challenges that shaped their year. This episode goes deeper than a typical holiday highlight reel. It's about the discipline of appreciation and how gratitude can sharpen your focus, strengthen your character, and elevate your daily standards.Whether you're building a business, raising a family, or working on becoming the best version of yourself, this episode gives you perspective, clarity, and a renewed sense of purpose heading into the holiday season.In This Episode:What Steve and Charles are truly thankful for this year.How gratitude affects mindset, growth, and decision-making.The connection between thankfulness and setting higher standards.Join the Conversation:What are you thankful for this Thanksgiving? Drop it in the comments and be part of the Friday at Four community.SUBSCRIBE to stay updated on every new episode of Friday at Four.

In Episode 63 of the Friday at Four Podcast, Charles Luttrell and Steve Kent dig into standards. The ones that elevate you, the ones that limit you, and the ones you don’t even realize you’ve set.We break down how the McDonald's French fry process became a global benchmark for consistency, and why that same level of non-negotiable standards is exactly what small businesses and individuals need if they want predictable, repeatable success.If your results feel random, stagnant, or exhausting, your standards might be the real issue.

Welcome to episode 62 of Friday at Four with your hosts Charles Luttrell and co-host Steve Kent.This week, we dive into the topic of change in business, in life, and within ourselves. Whether you’re facing a shift in your career, your finances, or your mindset, this conversation will challenge you to think differently about what’s holding you back and what’s pushing you forward."You will remain the same until the pain of staying the same becomes greater than the pain of change."Tune in as we share real-world stories, strategies, and hard-earned lessons on how to navigate change with purpose and perspective.Subscribe and join us every Friday at 4 PM for honest conversations about business, money, and life.#FridayAtFour #SteveKent #CharlesLuttrell #Podcast #Change #BusinessGrowth #MindsetShift #QACTeam

In Friday at Four episode 61, Charles Luttrell and co-host Steve Kent pick up right where they left off, diving deeper into the world of credit card debt and how it impacts both consumers and business owners. We break down the real numbers behind debt accumulation, how interest quietly eats away at your financial goals, and practical steps to get control of your spending habits before they control you. Whether you’re managing personal credit cards or handling business expenses, this follow-up episode will help you make smarter, more confident financial decisions.Tune in every Friday at 4 PM for real conversations that simplify money, mindset, and management.#FridayAtFour #FinancialLiteracy #SteveKentFinancialServices #CreditCardDebt #MoneyTalk #FinancePodcast

Get ready for a spine-chilling sugar rush! In this special Halloween edition of Chasing the Stars: Tasted and Rated, we’re haunting the East Coast in search of the most frightfully delicious spooky cupcakes! Our sweet (and slightly spooky) journey takes us to:PA Bakery in Camp Hill, PA, where creepy meets classy.Anna Rose Bakery in Harrisburg, PA, home to treats that’ll make your taste buds scream.Sprinkles Cupcakes in Wilmington, DE, where Halloween goes gourmet!Which bakery will trick us… and which will treat us with a 5-star scare? Grab your pumpkin spice latte, hit that subscribe button, and join us for a monstrously fun cupcake crawl.#ChasingTheStars #TastedAndRated #HalloweenCupcakes #CupcakeCrawl #SpookySeason #SupportLocal #FoodReview #HauntedBites

In this episode of the Q.A.C Team Podcast, host Charles Luttrell talks with Marina Painter, CPA, about how to make taxes easier to understand. Whether you’re running a business or just trying to keep your personal finances in order. It’s a simple, straightforward talk that helps take the stress out of filing and planning ahead.#QACTeam #Podcast #Taxes #FinanceTips #MoneyMatters #CPA #TaxSeason #SmallBusiness #TaxAdvice

In this episode of the Friday at Four podcast, Charles Luttrell and co-host Steve Kent dive into the world of financial literacy, breaking down what everyone needs to know about credit cards, whether you’re managing personal finances or running a business.If you’ve ever wondered how to make credit cards work for you instead of against you, this episode is packed with practical insights you can start using today.

In episode 59, Charles Luttrell hits the road while joining Steve Kent of Steve Kent Financial Services to tackle a topic that affects every household, health insurance.From understanding coverage options to choosing the right plan for your needs, Steve breaks down the essentials and clears up the confusion around one of the most misunderstood financial tools. Whether you’re self-employed, running a small business, or simply trying to make sense of open enrollment, this episode gives you the clarity you need to make smarter health coverage decisions.

In episode 58 of the Friday at Four podcast, hosts Charles Luttrell and Steve Kent dive deep into the world of credit, breaking down how it works, why it matters, and what you can do to build and protect it. Whether you’re trying to improve your personal credit score or establish strong business credit, this conversation will give you practical steps and insider knowledge to take control of your financial future.Subscribe for more practical business and financial insights every Friday at 4 PM!Watch more episodes at qacteam.com#FridayAtFour #BusinessCredit #PersonalCredit #QACTeam #FinancialFreedom #SmallBusiness #CreditTips #Podcast

Episode 57 of Friday at Four with our special guest: JJ from VeganowledgeWe talk about how your health impacts the health of your business.Join us as we welcome JJ, health and mindset coach who helps women over 40 (including busy business owners and entrepreneurs) transform their energy, reduce stress, and reclaim their confidence through simple meals and powerful mindset shifts.What we're cover:The Real Cost of Poor Health in Business.How stress and burnout affect decision-making and leadership.The domino effect: When owners/managers are struggling, it shows up in customer service.Sick days, call-outs, and low energy equals understaffed businesses and frustrated customers.The connection between wellness and your bottom line.How your health affects employee morale and treatment.Why customers can feel the stress when they walk in.The link between owner wellness and positive reviews/ratings.

In this podcast episode, Charles Luttrell interviews Shane Barker of TraceFuse to explore how his company is changing the game for Amazon sellers.Shane shares how TraceFuse helps sellers remove unfair or malicious negative reviews, protect their brand reputation, and improve sales performance in one of the most competitive marketplaces in the world. From the psychology behind customer feedback to the strategies that keep sellers in good standing with Amazon, this conversation is a must-listen for anyone in e-commerce.https://tracefuse.ai/Free review checker: https://tracefuse.ai/amazon-review-checker/

Episode 10 of Chasing the Stars: Tasted and Rated takes us on a crunchy adventure as we dive into the world of fried pickles!Charles Luttrell hit local restaurants to see how their fried pickles stack up against the competition. Using our five signature criteria: Crunch, Pickle Snap, Flavor, Dip, and Presentation, we score each plate and give you the inside scoop on who’s serving up the best bites.Will these fried favorites live up to the hype, or fall flat? Tune in to find out, and don’t forget to share which spot you think has the top fried pickles in your town!Subscribe for more undercover food reviews, honest ratings, and small business spotlights from across America.#ChasingTheStars #TastedAndRated #FriedPickles #FoodReview #SmallBusiness

In episode 56 of the Friday at Four Podcast, hosts Charles Luttrell and Steve Kent break down why having an emergency fund is one of the most important steps in personal finance and financial planning. From unexpected car repairs to medical bills or sudden job changes, an emergency fund provides financial security, peace of mind, and the ability to handle life’s surprises without going into debt.Charles and Steve share practical money management tips, how much you should save, and simple strategies to build your financial resilience. Whether you’re focused on budgeting, saving money, or looking for business finance advice, this episode will help you take control of your financial future.Tune in to the Friday at Four Podcast for real conversations about money, mindset, and making smart financial decisions.https://www.dealerrater.com/sales/Kenneth-Arment-review-421647/

How do you keep employee morale strong in a tough economy? Steve Kent and Charles Luttrell break down resilience, inflation, and leadership in today’s Friday at Four.On this episode of Friday at Four, Steve Kent and Charles Luttrell dive into some of the biggest challenges facing businesses and employees today. From the pressure of a tough economy and rising inflation to maintaining employee morale in uncertain times, we explore what it takes for leaders and teams to build true resilience. Whether you’re navigating workplace struggles, leading a team through change, or simply trying to stay positive in difficult times, this conversation offers insights and strategies to help you push forward with strength and clarity.Subscribe to our channel for more honest conversations about business, leadership, and growth.Share your thoughts in the comments how you are keeping morale and resilience strong in your workplace. Visit us at qacteam.com to learn more about our podcast and how we support small businesses.

Join us on the Q.A.C Team Podcast as we chat with Barbara Hemphill, renowned productivity expert, speaker, and author often called the, “Paper Tiger Lady.” In this inspiring conversation, Barbara shares her proven systems for organizing your business, home, and life, while also revealing how clutter, both physical and digital affects success and peace of mind. Whether you’re a business owner, entrepreneur, or simply someone ready to eliminate overwhelm and focus on what truly matters, this episode is packed with actionable strategies and timeless wisdom.https://www.barbarahemphill.com/

In episode 54 of the Friday at Four podcast series, Steve and I revisit the ever-evolving world of working from home. Sparked by an article I came across online highlighting findings from an Australian study, we dive into what remote work really means today, it's benefits, challenges, and how it continues to reshape both business and personal life. From productivity and flexibility to the blurred lines between office and home, we break down the study’s insights and share our own perspectives on where the future of work might be heading.Click the link for JJ's free offer: https://lp.constantcontactpages.com/sl/xRyOrZy/MEALPLANJJSJUMPSTARTOVR40

In this episode of the Friday at Four Podcast Series, Veganknowledge JJ steps in for Steve Kent and brings fresh perspective to an important conversation: resilience. Together, we explore what it means to bounce back from challenges, adapt in uncertain times, and strengthen ourselves for what lies ahead. Whether you’re a business owner, leader, or simply navigating life’s ups and downs, this discussion offers practical insights and encouragement to keep moving forward.Tune in and discover why resilience isn’t just about survival, it’s about thriving.

Q.A.C Team interviews Patricia Stepler. Do you want to increase profitability, enhance team performance, and create a sustainable business model that allows for greater freedom?Creating Top Producers is a high-performance coaching company .Creating Top Producers provide structured programs that address both the internal (mindset) and external (strategic) factors that contribute to success.Our methods are designed to empower you with the clarity, confidence, and actionable steps needed to overcome barriers and create breakthrough results.https://patricia.creatingtopproducers.com/business

Chasing the Stars Episode 9 Tasted and Rated: Snowballs in Maryland and Woodlands, New JerseyLooking for the best snowballs and shaved ice in Maryland and New Jersey? In Episode 9 of Chasing the Stars, we’re diving into the summertime favorite that locals love: fluffy, flavorful snowballs. We traveled through Maryland and made a stop in Woodlands, New Jersey, to taste and rate these icy treats while putting customer service, flavor, presentation, and overall guest experience to the test.At Chasing the Stars, we don’t just tell you what’s good, we use our Tasted and Rated review system to give each stop a fair, professional review. Then, we compare our experiences with what real customers are saying on Google, Facebook, and Yelp to see how accurate those online ratings really are.In this episode, you’ll discover:Snowball shops in Maryland that serve bold flavors and authentic experiences.What makes New Jersey shaved ice unique compared to Maryland-style snowballs.Honest, mystery-shopper style reviews that highlight customer service, taste, and value.Which location earned the highest star rating and which one left us underwhelmed.Whether you’re a local foodie looking for your next go-to spot, a traveler chasing hidden gems, or a small business owner curious about how reviews impact reputation, this episode is packed with insights and fun.Subscribe to Chasing the Stars for more Tasted and Rated episodes as we travel city to city across America, uncovering the best food, drinks, and small businesses while giving them the spotlight they deserve.Featured Locations in Episode 9:Snowball Stands in MarylandWoodlands, New Jersey Shaved IceAbout Chasing the Stars:We’re a travel and review series by Q.A.C Team that highlights small businesses across the country. Each episode brings you authentic, professional reviews that go beyond the hype, helping you find the best experiences while supporting local businesses.Want to see more? Hit LIKE, drop a COMMENT with your favorite snowball spot, and don’t forget to SUBSCRIBE so you don’t miss the next adventure.#ChasingTheStars #TastedAndRated #Snowballs #MarylandFood #NewJerseyFood #FoodReview #SummerEats #ShavedIce #SmallBusinessSupport

On this episode of the Friday at Four podcast, Steve Kent and Charles Luttrell sit down with Blake Serrano of Sew Snip Fabric to talk about a challenge impacting nearly everyone today: inflation and the rising cost of living. From the way businesses have to adapt pricing strategies to how families manage day-to-day expenses, the conversation dives into both the personal and professional realities of navigating higher costs. Together, they share insights on what these economic shifts mean for small business owners, consumers, and communities, and how resilience and smart decision-making can make all the difference in uncertain times.