Student Housing Insight

🎙️Episode Summary Live from the Interface Austin, Wes Deese speaks with Jim Sholders, Bryan Shelangoski, and Chris Johnson about the challenges shaping student housing operations today. The conversation covers talent recruitment and retention, rising expectations for leadership roles, and increasing competition for maintenance staff. The panel also examines declining enrollment trends, demographic shifts, and uncertainty around international students, along with the potential impact on student housing demand. Additional topics include industry consolidation, lessons from large acquisitions, and the operational realities of managing large-scale assets, with a strong focus on leadership, emotional intelligence, and effective team-building.   ⏱️ Timestamps 00:01:18 – Welcome and history of the live podcast at Interface. 00:03:27 – ShopTalk & ShopTalk Link-Up Discussion 00:08:24 – Live/Recorded Podcast at Interface Austin starts 00:09:53 – Guest introductions: Jim Sholders, Bryan Shelangoski, and Chris Johnson 00:12:54 – The state of recruiting: Roadblocks, retention challenges, and the loss of Res Life feeder systems. 00:18:01 – The evolving (and hardening) role of the Regional Manager 00:20:20 – Higher Ed Pressures: Demographic collapse, ROI of degrees, and declining birth rates.\ 00:23:54 – Data & Relationships: How to get real enrollment numbers from university partners. 00:28:20 – International Enrollment: Tracking the "tailwinds" of the global student movement. 00:29:48 – Consolidation: Predictions for 2026 mergers and advice for navigating platform transitions. 00:36:44 – Maintenance Apprenticeships: A shout-out to Adrian Danila and Multifamily X. 00:39:14 – Mega-Developments: Operational differences when managing 1,000 to 3,000 beds. 00:41:21 – Leadership Skills: The importance of EQ (Emotional Intelligence) over IQ in large-scale operations. 00:45:53 – Reverse Q&A: Centralization, technology, and career recommendations. 00:49:54 – Outro/Closing remarks   💡Sponsor Spotlight: This episode is sponsored by Student Housing Mattress, powered by Jamison Bedding. They provide US-made mattresses, including the durable blue vinyl models known throughout the industry. They offer fast shipping anywhere in the lower 48 states to ensure properties are fully prepared for move-in day Visit their website to learn more: https://studenthousingmattress.com/   🔗 Resources Mentioned: Latitudes Newsletter (Chronicle of Higher Education) Insights on international student trends, enrollment shifts, and higher ed polic https://www.chronicle.com/newsletter/latitudes Multifamily X (Adrian Danila) Maintenance apprenticeship initiative + industry podcast https://multifamilyxconsulting.com Student Housing Insight Events Page Upcoming Events and More https://www.studenthousinginsight.com/events

🎙️ Episode Summary Recorded live at Student Housing Interface Conference 2026 at Austin, Texas this episode features SHI Ambassador Courtney Colegrove leading a series of fast-paced “Tough Talks” with top voices across the student housing industry. Through a mix of rapid-fire “this or that,” one-word reflections, and real-world scenario reactions, owner/operators and vendors share candid insights on the challenges they face daily. From staffing and culture issues to vendor reliability, leasing strategy, and operational chaos during peak seasons, this episode captures unfiltered perspectives from the field.   ⏱️ Timestamps & Segments 00:00:15 – Brian Curley 00:02:08 – Greg King (Centurion Property Group) 00:03:59 – Kadi Mancuso-Rice (Tailwind Group) 00:05:40 – Rachel Rountree (University Partners) 00:07:32 – Sean Devine (CORE Spaces) 00:09:21 – Craig Meddin (Postal Solutions) 00:11:57 – Jacob Kosior (EliseAI) 00:13:50 – JT Bailey (Bailey Technology Group) 00:15:20 – Lisa Dillon (University Furnishings) 00:17:08 – Nick Amore (Iron Ledger) 00:19:29 – Yael Shemer (Tulu)   🔗 Resources & Companies Mentioned: Centurion Property Group https://www.centurionpropertygroup.com/ Tailwind Group https://tailwindgroup.com/ University Partners https://www.universitypartners.com/ Core Spaces https://corespaces.com/ Postal Solutions https://www.postalsolutions.com/ EliseAI https://www.eliseai.com/ Bailey Technology Group https://www.baileytechnologygroup.com/ University Furnishings https://universityfurnishings.com/ Iron Ledger https://www.ironledger.com/ Tulu https://www.tulu.io/

🎙️ Episode Summary In this episode of the Student Housing Insight Podcast, host Wesley Deese sits down with William Davis, Chief Development Officer and Managing Principal at Capstone Development Partners, and Johno Harris, Senior EVP at Lincoln Property Company. Recorded in-person in Atlanta, the conversation explores the recent acquisition of Capstone by Lincoln and what this powerful partnership means for the future of on-campus development. The trio discusses the rapid evolution of public-private partnerships (P3s) in higher education. Moving far beyond simple dormitories, universities are now seeking massive mixed-use spaces, retail, healthcare facilities, and dynamic sports entertainment districts. They also dive into how changes like the #NIL (Name, Image, and Likeness) rules in college athletics are directly driving the need for premium, specialized student housing to help universities recruit top talent and create vibrant campus experiences.   ⏱️Time Stamps 00:00:25 – Sponsor intro: Teal Systems and infrastructure reliability 00:02:00 – Podcast introduction and platform overview 00:09:04 – Interview Starts 00:10:30 – Guest introductions: William Davis and Johno Harris 00:15:00 - An overview of Lincoln Property Company's 60-year history and full-service approach. 00:25:33 – Shift from single-use housing to mixed-use developments 00:30:45 – Universities becoming destination ecosystems 00:32:14 – Sports and entertainment influence on campus development 00:37:13 – NIL impact on development and funding 00:39:10 – Real-world challenges student-athletes face with housing 00:48:19 – Universities stepping in as capital providers 00:55:12 – Real-world example: crypto mining in student housing 00:56:54 – Outro: Final thoughts   🤝 Sponsor Spotlight Teal Systems This episode is brought to you by Teal Systems, a provider of managed central plant infrastructure designed specifically for #StudentHousing and multifamily developments. Teal delivers reliable hot water, heating, and cooling through a “central plant as a service” model. Their systems are monitored 24/7 using proprietary Beacon technology, allowing issues to be identified and resolved before they impact residents. For operators and developers, this means fewer headaches, lower operational risk, and more predictable performance. 👉 Learn more: https://www.tealsystems.com   🔗 Resources & Links Mentioned Student Housing Insight: https://studenthousinginsight.com ShopTalk: https://shoptalk.info Capstone Development Partners: https://capdevpartners.com/ William Davis’s LinkedIn Page: https://linkedin.com/in/william-davis-883645a Johno Harris’s LinkedIn Page: https://linkedin.com/in/johno-harris-282186255

🎙️ Episode Summary In this episode, Wesley Deese sits down with Leah Raad, SVP of Operations, Leasing, and Asset Management at Maslow’s Campus Communities, to unpack what it really takes to build a student housing platform from the ground up. Fresh off the acquisition of Aspire San Marcos, Leah shares how Maslow’s approached launching operations with a clean slate—covering everything from selecting a property management system to defining core operating principles. The conversation dives into the realities of modern leasing, the rapid evolution of marketing technology, and the importance of simplifying systems to empower onsite teams. They also explore the role of AI in student housing, where Leah offers a grounded perspective: automation should enhance efficiency, not replace the human experience that defines resident satisfaction. This episode is a practical look at how experienced operators are rethinking tech, staffing, and strategy in a fast-changing landscape.   ⏱️ Timestamps: 00:02:10 – Intro 00:03:58 – The "Un-retirement" of an Industry Icon 00:10:09 – Leah’s background in student housing and her journey to Maslow’s. 00:12:28 – Details on Maslow's first acquisition: Aspire San Marcos at Texas State University. 00:18:40 – The "One-Stop Shop" Tech Debate 00:23:44 – The Anti-AI Manifesto 00:27:23 – Killing the Spreadsheet 00:30:01 – Outro/Closing   🤝 Sponsor Spotlight This episode is brought to you by Opiniion – Social Pro, a social media and reputation management platform built specifically for property management teams. Social Pro allows operators to create content once and distribute it across multiple platforms, manage engagement through a unified inbox, and track performance with built-in analytics. With integrations like Canva and AI-assisted tools, it helps teams stay consistent, efficient, and on-brand across every property. 👉 Learn more and explore the platform: https://www.opiniion.com/shi   🔗 Resources & References:   Student Housing Insight: https://www.studenthousinginsight.com/ ShopTalk: https://www.shoptalk.info/ Invite for Networking Brunch: https://www.studenthousinginsight.com/contact-form SHI Bill Bayless - Profiles in Student Housing: https://youtu.be/EAUqyIUrtok?si=J5G9X1FJX7gAAB_N Maslow’s Campus Communities: https://maslowscommunities.com/ Entrata: https://www.entrata.com/

🎙️ Episode Summary: Wes Deese and Gretta Dare wrap up all the off-campus student housing news for February 2026. They cover upcoming industry conferences and major shifts in property management, including LV Collective formally bringing their operations in-house. The hosts break down the latest pre-leasing data from Yardi Matrix, comparing it against other data sources and discussing the current dip in rent growth. The episode also dives into critical legislative updates, highlighting the bipartisan Housing for the 21st Century Act that recently passed the House , and features an in-depth debate on a controversial new lease renewal ordinance in College Park, Maryland.   ⏱️ Episode Timestamps: 00:02:09 - Welcome & Intro: An overview of the Student Housing Insight platform and the monthly Shop Talk webinar 00:02:45 - Upcoming Conferences: Previewing Interface Student Housing, Bisnow spring events, and Bonard's Canadian Student Housing Summit 00:05:35 - Industry News: The rise of "white label" management services and LV Collective launching an in-house property management platform 00:12:57 - Data & Pre-leasing: Analyzing Yardi Matrix's report showing 2026-2027 pre-leasing at 52.3% and a discussion on rent growth metrics 00:19:19 - Financial Markets: Good news from the Student Housing Business magazine about financial institutions opening money back up to the student sector 00:21:35 - Legislative Updates: Breaking down the Housing for the 21st Century Act (passed 390-9 in the House) and its implications for development 00:26:17 - Local Ordinance Debate: Deep dive into College Park, Maryland's new ordinance requiring landlords to wait 180 days before offering lease renewals 00:43:45 - Outro & Networking: Announcing the "Shop Talk Link Up" networking brunch happening at the Interface conference   💡Sponsor Spotlight: Move-in day is stressful enough, but our partners at studenthousingmattress.com (powered by Jamison Bedding) make sure missing mattresses are never part of the problem. They offer US-made mattresses that ship quickly anywhere in the lower 48 states, featuring the durable blue vinyl models the industry knows and trusts. Stay ready for move-in and visit: https://studenthousingmattress.com/   📎Sources & Links Mentioned Student Housing Insight: https://www.studenthousinginsight.com/events Student Housing Business: http://studenthousingbusiness.com Yardi Matrix Student Housing Marketing Report February 2026: https://www.yardimatrix.com/blog/student-housing-market-report/ Housing Legislation — A Rare Bipartisan Moment https://bipartisanpolicy.org/explainer/whats-in-the-housing-for-the-21st-century-act/ College ParkNews https://www.dcnewsnow.com/news/local-news/maryland/prince-georges-county/college-park-restricts-early-lease-renewal-offers-giving-renters-more-time-and-limiting-landlords/  

🎙️Episode Summary: In this spring conference preview episode of the Student Housing Insight podcast, host Wesley Deese gives a comprehensive rundown of upcoming industry events. Wes discusses the value of attending these events for networking and education, whether you are a site-level manager, a C-suite executive, or a supplier partner. The episode features a special interview with Rich Kelley, who shares exciting details about the highly anticipated Interface Student Housing Conference in Austin, Texas. Additionally, Martin Varga joins the show to discuss the Canadian Student Housing Summit in Toronto, hosted by Bonard. Wesley also highlights upcoming regional Bisnow events and reminds listeners to utilize the SHI events page to grab exclusive registration discounts.   ⏱️Episode Timestamps: 00:01:08 - Welcome and Overview of Student Housing Insight and ShopTalk. 00:02:38 - The Tradition of the Spring Conference Preview Episode. 00:08:58 - Preview of Upcoming Bisnow Student Housing Conferences. 00:14:14 - Interview with Rich Kelley Begins. 00:15:13 - Recap of the Recent LeaseCon and TurnCon. 00:17:57 - Interface Austin Details including Dates, Tech, and Agenda. 00:32:28 - Interview with Martin Varga Begins. 00:35:58 - Details on the Toronto Summit happening May 28th. 00:43:43 - Episode Wrap-Up and Final Thoughts.   💡Sponsor Spotlight: This episode is sponsored by Student Housing Mattress, powered by Jamison Bedding.They provide US-made mattresses, including the durable blue vinyl models known throughout the industry. They offer fast shipping anywhere in the lower 48 states to ensure properties are fully prepared for move-in day. Visit their website to learn more: https://www.studenthousingmattress.com   📎Sources & Websites Mentioned: Student Housing Insight Industry Events Page: https://www.studenthousinginsight.com/events ShopTalk Webinars: https://www.shoptalk.info  

🎙️Episode Summary In this month’s wrap-up, host Wes Deese and co-host Gretta Dare welcome 2026 with a breakdown of the major shifts in the student housing industry rankings. Special guest Jason Fort, EVP at Asset Living, joins the show to discuss Asset Living’s historic rise to the number one spot on the Student Housing Business Top 25 Managers list, overtaking American Campus Communities. Jason shares insights into their organic growth, the increasing trend of multifamily-to-student conversions, and the importance of operational flexibility in today's market. The team also dives into significant development news, including Core Spaces' massive 2,352-bed "ōLiv Columbia" project and a unique hotel-to-student housing conversion Columbia, SC and a rare new dev/conversion in Manhattan by BDB Construction. Finally, Wes and Gretta analyze the latest Fall enrollment data, highlighting a surge in community college attendance and sparking a candid conversation about degree requirements for industry professionals.   ⏱️Timestamps 00:00:00 – Sponsor Message: Introduction to Social Pro from Opiniion. 00:02:08 – Intro & Weather Reports: Wes and Gretta catch up on the winter storms hitting North Carolina and College Station. 00:05:00 – Top 25 Managers Rankings: Analysis of the new industry rankings and Asset Living taking the #1 spot. 00:06:40 – Guest Interview: Jason Fort of Asset Living joins to discuss their growth strategy and the shift from multifamily to student housing operations. 00:16:27 – Third-Party Management & Shared Services: A look at the Top Third-Party Managers list, Cardinal Group crossing the 100k bed threshold, and the rise of "white label" management services. 00:20:00 – Industry Consolidation: Discussion on recent mergers, including Yugo and Campus Advantage. 00:23:00 – Top 25 Owners List: Reviewing the top owners, including American Campus Communities, Scion, and the rapid growth of Core Spaces. 00:31:30 – Development News (CORE Spaces): Breakdown of the massive ōLiv Columbia project and the operational challenges of managing mega-developments. 00:43:00 – Manhattan Conversion Project: BDB Construction’s conversion of a Financial District hotel into the world’s tallest student accommodation. 00:52:00 – Enrollment Data Analysis: Insights from the National Student Clearinghouse and Chronicle of Higher Education regarding Fall 2025/2026 enrollment trends. 01:00:00 – The Degree Debate: Gretta and Wes discuss the necessity of college degrees for various roles within the student housing industry.   💡Sponsor Social Pro by Opiniion This episode is sponsored by Social Pro from Opiniion, the number one social media management platform designed specifically for property management. Social Pro allows you to create beautiful, optimized content in seconds and publish it across every major social network with just one click. From AI-powered content creation to a unified inbox for all comments and DMs, Social Pro elevates your brand and simplifies resident engagement. Click here to learn more: https://opiniion.com/shi/   📎Sources & Links: Student Housing Insight: https://www.studenthousinginsight.com/ ShopTalk Webinars: https://www.shoptalk.info/ Student Housing Business: https://studenthousingbusiness.com/ National Student Clearinghouse: https://www.insidehighered.com/news/students/2026/01/15/fall-enrollment-increased-1-international-students-declined CORE Spaces: https://studenthousingbusiness.com/core-spaces-to-break-ground-on-2350-bed-mixed-use-development-near-university-of-south-carolina/ BDB Construction: https://studenthousingbusiness.com/bdb-construction-completes-phase-i-of-student-housing-conversion-project-in-manhattans-financial-district/  

🎙️ Episode Summary: In this episode, host Wesley Deese is joined by Student Housing Insight Ambassador Courtney Colegrove from Core Spaces.They discuss Courtney's journey from resident assistant to the corporate side of student housing and the inspiration behind her new content project, "SHI Talks" (a cheeky play on "Shit Talks"). Recorded on-site at LeaseCon / TurnCon 2025, the episode features a series of "man-on-the-street" style interviews. Courtney puts vendors and operators on the spot with rapid-fire questions, revealing candid takes on everything from "last-minute approvals" vs. "last-minute cancellations" to the real villains of property management: construction delays or unrealistic timelines. Tune in for a fun, human look at the people powering the industry.   ⏱️ Timestamps: 00:00:19 – Sponsor Message: Social Pro from Opinion 00:02:06 – Intro 00:03:38 – Meet Courtney Colegrove: From Public Health to Student Housing 00:08:00 – The "SHI Talks" Concept: Bringing humor and authenticity to industry content 00:11:40 – Vendor Interviews: Alex Bennett (Opinion) 00:14:10 – Vendor Interviews: Anthony Tuppin II (Lease Magnets) 00:17:54 – Operator Interviews: Jordan Verdean (CORE Spaces) 00:19:42 – Operator Interviews: Jake Zaino (Caliber Living) 00:21:15 – Outro   💡 Sponsors: Opinion (Social Pro) This episode is powered by Social Pro from Opinion, the number one social media management platform designed specifically for property management. Social Pro allows teams to create, schedule, and publish optimized content across all major social networks—including Reels and stories—in just seconds. With built-in Canva integration and multi-location analytics, it simplifies how you elevate your resident engagement. Check them out here: Visit https://opiniion.com/shi/   📎 Sources & Links Mentioned: Student Housing Insight: https://www.studenthousinginsight.com/ ShopTalk Webinars: https://www.shoptalk.info/ Lease Magnets: https://leasemagnets.com/ CORE Spaces: https://corespaces.com/ Caliber Living: https://www.caliberliving.com/

🎙️Episode Summary In this episode, recorded live from Lease Con / Turn Con in Charlotte, host Wesley Deese sits down with Dan Smith, co-founder of Verbaflo and host of the Housed podcast. While Dan is a familiar voice in the UK and European student housing sectors, he is making his debut in the US market with Verbaflo, an award-winning conversational AI platform designed specifically for student accommodations. The conversation covers Dan's journey from operations and consultancy to tech entrepreneurship, driven by the need for better communication tools in the industry. Dan and Wes discuss the capabilities of Verbaflo—which supports 180 languages across voice, chat, and messaging apps—and how it achieved "PropTech of the Year" status in Europe. They also explore the company's strategy for the US market, including a risk-free pilot program designed to prove value to operators before they commit to contracts.   ⏱️Timestamps & Segments 00:00:00 – Intro: The reality of speaking with AI agents. 00:03:20 – Introduction to the episode: Profiling Verbaflo. 00:06:45 – Interview begins: Welcoming Dan Smith to the US. 00:08:53 – Dan’s background: From gin distilleries to student housing operations. 00:09:50 – The origin of Verbaflo: Solving the communication problem. 00:15:30 – Operational efficiency vs. staff reduction: Enhancing the community manager role. 00:19:40 – US Expansion Strategy: The 3-month risk-free pilot program. 00:20:45 – Winning "PropTech of the Year" and managing 200,000 beds in Europe. 00:25:09 – Upcoming appearances: Interface Student Housing Conference 2026. 00:24:45 – The value of remaining an active consultant while selling tech. 00:27:30 – Contact information and the Housed podcast.   📎Resources & Links Mentioned Verbaflo: https://www.verbaflo.ai/ Shop Talk: https://www.shoptalk.info/ Student Housing Insight: https://www.studenthousinginsight.com/ Housed – The Shared Living Podcast: Dan Smith’s weekly podcast covering the UK/European sector. https://podcasts.apple.com/us/podcast/housed-the-shared-living-podcast/id1729644031 Interface Student Housing Conference: https://web.cvent.com/event/f7084451-7ded-4cf2-a457-54878ee006f4/websitePage:9ee6647b-278e-45b3-95bc-fdca253e1bba?environment=P2  

🎙️Episode Summary In this episode, recorded live at the LeaseCon+TurnCon in Charlotte, host Wesley Deese moderates a candid panel with five college students about their off-campus housing experiences. The students share unfiltered feedback on the increasingly early timeline for signing leases—with some securing senior housing as early as their freshman year. The discussion covers the critical role of social media and word-of-mouth in their decision-making, often outweighing traditional marketing or AI tools. The panel also dives into the realities of move-in day, the amenities that actually matter (versus those that just look good on a tour), and the frustrations caused by poor communication and aggressive renewal tactics. This "voice of the customer" session offers essential takeaways for operators looking to improve resident satisfaction and retention.   ⏱️Timestamps 00:00:00 – Intro / Cold Open: The shock of signing leases 18 months in advance. 00:00:40 – Sponsor Message: Improving resident engagement with Opiniion's Social Pro. 00:02:27 – Host Welcome: Wesley Deese sets the stage for the live student panel. 00:10:09 – Meet the Panel: Introductions from students Lydia, Erica, Dana, Kara, and Austin. 00:12:03 – The Housing Search & Timelines: From relying on word-of-mouth to signing senior leases during freshman year. 00:19:15 – Move-In Day: A look at organized check-ins versus chaotic experiences with maintenance issues. 00:33:56 – Amenities That Matter: The reality of what gets used (gyms and pools) versus marketing fluff like golf simulators. 00:36:11 – The Renewal Decision: Why students choose to leave and the annoyance of redundant renewal calls. 00:44:59 – Audience Q&A: The panel answers operator questions regarding furniture quality, the use of AI in leasing, and social media engagement. 01:03:04 – Outro: Key takeaways for operators and final thoughts.   💡Sponsor Spotlight This episode is sponsored by Opiniion and their new Social Pro platform. Social Pro helps property teams streamline their social media management, allowing them to create consistent content, publish across multiple platforms instantly, and measure engagement without overburdening their staff. Learn more about Social Pro: opiniion.com/shi   🔗 Resources & Links Student Housing Insight:  https://www.studenthousinginsight.com/ Shop Talk Webinars: Register for monthly legislative updates and pre-leasing data at https://www.shoptalk.info/

🎙️Episode Summary In this wrap-up episode for November and December, Wes Deese and co-host Gretta Dare take a deep dive into the busy conference season and the latest industry news. The duo recaps Wes’s experience as an "influencer" at the OpTech conference in Las Vegas, including insights on prop-tech trends and the spectacle of the Sphere. They then shift focus to a detailed breakdown of LeaseCon TurnCon, sharing takeaways from the student panel, the importance of the human element in leasing, and the ongoing staffing challenges discussed at the ShopTalk Executive Summit. The conversation moves to critical news impacting the sector, starting with a discussion on the shifting value perception of four-year degrees based on a recent NBC poll. Wes and Gretta also tackle the FTC’s recent settlement with Greystar regarding fee transparency and analyze the latest Open Doors data showing a decline in new international student enrollment. Finally, they cover major company news, including Lincoln Property Company’s acquisition of Capstone Development Partners and updates on Yugo’s portfolio growth. ⏱️Timestamps 00:03:34 – OpTech Conference Recap: Being an "Influencer" & PropTech trends 00:10:00 – Exhibit Hall highlights: App Work’s unique booth strategy 00:15:47 – Hologram technology in conferences 00:18:00 – LeaseCon TurnCon Recap: Bringing the whole team 00:23:18 – The Student Panel: Why students still want human connection 00:34:00 – ShopTalk Executive Summit: HR and maintenance staffing challenges 00:44:50 – Debate: Where should future conferences be held? (Charlotte vs. Dallas) 00:53:50 – Industry News: NBC Poll on the declining perceived value of college degrees 01:06:00 – FTC & Greystar: The settlement on "junk fees" and transparency in advertising 01:16:00 – International Student Trends: Analyzing the Open Doors data and enrollment drops 01:25:00 – Company News: Lincoln Property Company acquires Capstone Development Partners 01:28:40 – Management Updates: Peak and Yugo portfolio awards 💡Sponsor Spotlight: Jameson Bedding This episode is sponsored by Jameson Bedding. As you prepare your budget and inventory for the upcoming summer turn, don't let the stress of mattress replacement slow you down. Student Housing Pros rely on Jameson Bedding for their US-made mattresses that ship quickly anywhere in the lower 48, along with durable encasements to extend the life of your inventory. Visit StudentHousingMattress.com to learn more and stay ready for move-in. 🔗 References & Resources Student Housing Insight Platform: https://www.studenthousinginsight.com/ ShopTalk Webinar Info: https://www.shoptalk.info/ Open Doors Data (International Student Enrollment): https://opendoorsdata.org/annual-release/international-students/?utm_source=chatgpt.com NBC News Poll: https://www.nbcnews.com/politics/politics-news/poll-dramatic-shift-americans-no-longer-see-four-year-college-degrees-rcna243672?utm_source=Iterable&utm_medium=email&utm_campaign=campaign_15919381_nl_Daily-Briefing_date_20251202 FTC News Release: https://www.ftc.gov/news-events/news/press-releases/2025/12/greystar-agrees-pay-24-million-stop-deceptive-advertising-practices-result-ftc-colorado-lawsuit?utm_source=chatgpt.com OpTech Conference (NMHC): https://rettc.org/events/optech-2025

🎧 Episode Summary In this episode, host Wesley Deese sits down with Teddy Abdelmalek from HH Redstone to discuss the current state of student housing operations following the recent Shop Talk Executive Summit and LeaseCon/TurnCon conferences. Teddy shares his unique professional journey, transitioning from a pre-med track and Resident Assistant (RA) role into a career in property management and business development. The conversation explores the critical impact of FF&E (Furniture, Fixtures, and Equipment) on leasing success, specifically highlighting how comfortable mattresses can significantly influence a resident's experience and decision-making. Teddy also outlines HH Redstone's "secret sauce" operational philosophy: treating residents as if they are the CEOs or owners of the property to drive performance and reputation. Finally, the discussion covers the importance of "speed winning" in leasing, the transition from operations to business development, and why investing in onsite talent is crucial for 2025.   ⏱ Episode Timestamps & Key Topics 00:01:38 – Recap of the Shop Talk Executive Summit and LeaseCon 00:04:55 – The Strategic Importance of FF&E and Mattresses in Leasing 00:07:05 – Innovations in Common Areas: The Recre Kiosk 00:08:45 – Teddy’s Journey: From Pre-Med to Student Housing Property Management 00:15:30 – Building on University Relationships and Operational Growth 00:18:20 – Advice for Transitioning from Operations to Business Development 00:21:25 – HH Redstone’s Geographic Focus and Market Strategy 00:25:40 – The "Secret Sauce": Treating Residents Like CEOs 00:33:15 – Moving the Needle: Speed Wins and Bias Towards Action 00:36:15 – The Role of AI as a Supplement to Human Effort 00:37:30 – 2025 Takeaways: Investing in Staff and Professional Development   🤝 Episode Sponsor Student Housing Mattress Move-in day is stressful enough without the added worry of missing or uncomfortable mattresses. Powered by Jameson Bedding, Student Housing Mattress provides US-made mattresses that ship quickly anywhere in the lower 48 states, ensuring you are ready for move-in. 👉 Learn more and stay move-in ready: https://www.studenthousingmattress.com   🔗 Sources & References Mentioned in the Episode Student Housing Insight: https://www.studenthousinginsight.com Shop Talk Home Page: https://www.studenthousinginsight.com StudentHousingMattress.com (Jamison Bedding): https://www.studenthousingmattress.com HH Redstone: https://www.hhredstone.com Lease Con / Turn Con (Interface Conference Group): https://interfaceconferencegroup.com  

🎧Episode Summary In this episode, Student Housing Insight Ambassador Cody Hardy sits down with Tim Baldwin, attorney and owner of Property Management Law Solutions, for a deep dive into how landlord–tenant law has evolved in today’s post-COVID, AI-driven world. They unpack the foundational mistakes operators often make, the rise of tenant attorneys and class-action exposure, how AI is arming residents with new tools, and why having a trusted legal partner is no longer optional — it's a proactive risk-management strategy. Whether you're managing a single community or overseeing a national portfolio, this conversation reframes how to think about efficiency, documentation, compliance, and long-term protection for your assets and your team.   ⏱️Timestamps 00:02:21 – Introduction to today’s topic and why operators need this conversation 00:04:38 – Cody introduces guest Tim Baldwin 00:08:28 – Common foundational mistakes in property management 00:11:04 – COVID, AI, and the rise of tenant attorneys 00:15:05 – How the industry has changed since 2020 00:20:25 – Why “doing it the right way” is actually more efficient 00:24:42 – PM Law Solutions’ online eviction platform 00:27:10 – How Tim’s team is structured to support multiple properties 00:29:16 – Misconceptions about cost and “I’ve always done it this way” 00:31:54 – How the industry has shifted: ESAs, accommodations, regulations 00:36:03 – No such thing as a dumb question — why clarity protects you 00:38:07 – How to connect with Tim Baldwin 00:38:34 – Wes’s closing takeaways & upcoming content preview   💡Sponsor Highlight StudentHousingMattress.com — Powered by Jamison Bedding Move-in day can unravel fast when even one bed is missing. Inspections miss things, local stores don’t carry student-housing sizes, and replacements are slow. StudentHousingMattress.com solves this with fast-shipping, U.S.-made mattresses — including industry-standard durable blue-vinyl models. Stay ready for move-in. 👉 https://studenthousingmattress.com/   🔗Mentioned Resources & Links Student Housing Insight: https://www.studenthousinginsight.com/ ShopTalk.Info: https://www.shoptalk.info/ Cody Hardy’s LinkedIn Page: https://www.linkedin.com/in/cody-hardy-cam-797100189/ Property Management Law Solutions, PLLC: https://pmlawsolutions.com/ Student Housing Mattress: https://studenthousingmattress.com/

🎙️ Episode Summary In this monthly wrap-up, host Wes Deese and co-host Gretta Dare unpack the biggest developments shaping the student housing industry in October. From insights at the NMHC Student Housing Conference to major legislative wins in California’s student housing crisis, the episode covers market trends, AI in operations, and key company news. They discuss highlights from NMHC—including the 2025 Market Outlook, AI integration panels, and reflections on data transparency across operators. The duo also dives into new California laws aimed at easing housing shortages for college students, an adaptive reuse project in Long Beach, and other headlines impacting developers and operators nationwide. The episode closes with upcoming events like ShopTalk and LeaseCon/TurnCon, plus a spotlight on industry promotions and partnerships.   💡 Sponsor Spotlight: The Guarantors This episode is sponsored by The Guarantors, the industry leader in rent coverage and risk reduction solutions for student housing operators. Their Rent Coverage product eliminates the uncertainty of parental guarantors, ensuring faster leasing conversions and reliable protection against rent loss. 👉 Learn more at theguarantors.com/student   ⏱️ Episode Timestamps 00:05:05 – NMHC Conference Recap: Location, Attendance, and Vibe 00:08:33 – Industry Networking and TopGolf Mixer Fundraiser Recap 00:09:40 – Waymo Ride Experience in Scottsdale 00:16:55 – NMHC Key Sessions: 2025 Market Outlook & Executive Strategy Panel 00:22:40 – Data Sharing Debate and University Collaboration Challenges 00:32:47 – AI and Analytics in Student Housing Panel Highlights 00:38:07 – Breaking News: California’s Student Housing Legislation 00:51:57 – Adaptive Reuse Project: Office-to-Student-Housing Conversion in Long Beach 00:54:48 – Company News: Mergers, Partnerships, and Promotions 01:01:08 – Upcoming Events: ShopTalk, LeaseCon/TurnCon, and Executive Summit   🔗 References & Resources Student Housing Insight: https://www.studenthousinginsight.com/ Shop Talk Webinars: https://www.shoptalk.info/ Hi, How Are You Foundation: https://www.hihowareyou.org/ NMHC Student Housing Conference: https://www.nmhc.org/ Yugo: https://yugo.com/en-gb/home PeakMade Real Estate: https://peakmade.com/ Scion Group: https://thesciongroup.com/ Capstone Development Partners: https://capdevpartners.com/ Fountain Residential Partners: https://fountainresidential.com/

🎧 Episode Summary In this episode of Student Housing Insight, host Wes Deese sits down with Matt Walker, Global Head of Student Housing for Mapletree Investments, to trace his two-decade journey from leasing manager in Oklahoma to leading international student housing investments from London. Matt shares lessons learned across roles at EDR, CA Ventures, and now Mapletree, offering insight into how career agility, openness to relocation, and curiosity about global markets can shape an exceptional trajectory in student housing. He reflects on the differences between U.S. and international markets, the cultural nuances of students living in South America and Europe, and how the sector continues to evolve in response to generational and economic shifts. A must-listen for operators, investors, and anyone passionate about the global student housing landscape.   ⏱️ Key Time Stamps 00:01:30 – Introduction to Student Housing Insight and SHI’s Shop Talk webinars 00:04:02 – Meet Matt Walker: From on-site operations to international investment leadership 00:10:36 – Early career: EDR, Norman to Lawrence to Fort Worth 00:25:38 – Lessons in management, mentorship, and growth mindset 00:29:31 – Building CA Ventures’ West Coast operations 00:36:57 – Transition to international markets and challenges in South America 00:48:05 – Cultural differences in student living globally 00:59:32 – Moving to London and building a platform in the U.K. 01:35:04 – The future of global student housing and professional takeaways 💡 Sponsor Spotlight: Campus Technologies Whether developing or acquiring student housing, reliable internet is non-negotiable. Campus Technologies delivers high-speed wired and wireless internet infrastructure purpose-built for student housing, with 25 years of expertise and unmatched customer support. 📘 Download their free white paper on upgrading your property’s internet infrastructure at campustechnologies.com. 🔗 Resources Mentioned ShopTalk.Info: https://www.shoptalk.info/ SHI Events Page: https://www.studenthousinginsight.com/events NMHC Student Housing Conf: https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ 2025 TopGolf Mixer: https://www.studenthousinginsight.com/events/2025topgolfmixer Interface LeaseCon+TurnCon 2025: https://interfaceconferencegroup.com/event/leasecon-turncon-2025/ LC+TC x SHI Scholarship: https://www.studenthousinginsight.com/shi2025scholarship

📄 Episode Summary Host Wes Deese sits down with Dave Borsos and Matthew Berger from the National Multifamily Housing Council (NMHC) to preview this fall’s lineup of major student housing conferences, including the NMHC Student Housing Conference, & OpTech. They unpack trends in capital markets, international student enrollment, and tax policy—and explore how technology and AI are shaping property operations. Later, Rich Kelley from Student Housing Business joins to share what’s ahead for LeaseCon+TurnCon, new scholarship opportunities, and how shifting leasing patterns are influencing 2026 planning.   🕒 Time Stamps 00:04:57 – NMHC Conference Preview with Dave Borsos & Matthew Berger 00:19:37 – The Role of Technology & RETTC 00:29:48 – Upcoming Industry Events 00:32:59 – LeaseCon/TurnCon Preview with Rich Kelley 00:46:42 – Closing Notes & Sponsor Reminder   💡 Episode Sponsor Campus Technologies – With more than 25 years of experience, Campus Technologies provides enterprise-level internet and managed IT services tailored for student housing communities. Future-proof your properties with their latest insights. 📘 Download the free white paper: 👉 campustechnologies.com   🔗 Resources Mentioned Student Housing Insight: https://www.studenthousinginsight.com Shop Talk Registration: https://www.shoptalk.info NMHC Student Housing Conference: https://www.nmhc.org College Student Mental Wellness Coalition: https://www.hihowareyou.org Interface LeaseCon + TurnCon 2025: https://www.interfaceconferencegroup.com/event/leasecon-turncon-2025/ SHI Scholarship for LC+TC 2025: https://www.studenthousinginsight.com/shi2025scholarship Student Housing Business Magazine: https://www.studenthousingbusiness.com

🎧Episode Summary: September was a busy month in the student housing world, and we’re unpacking it all in this special “wrap-up” edition of the Student Housing Insight Podcast. Host Wes Deese is joined once again by longtime co-host Gretta Dare, who returns with updates on her own new venture, Vitra Housing. Together, they dig into company shakeups, mergers, leasing season data, and how international enrollment trends may shape the industry moving forward. If you’ve been trying to keep up with the flood of headlines, this episode is your one-stop recap. 💡 Sponsor Spotlight: Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents. 👉 Learn more at: https://www.campustechnologies.com   🕒 Timestamps & Topics: 00:01:17 – Introduction 00:03:53 – Greta’s Update: Vitra Housing 00:07:42 – LeaseCon/TurnCon Scholarship Program 00:11:29 – Industry News Round-Up 00:18:00 – Marketing & Leasing Strategies 00:22:00 – Market Data & Leasing Reports 00:38:30 – Pre-Leasing and Rent Growth Concerns 00:52:48 – International Student Enrollment Trends 01:05:54 – Dual Enrollment Trends 01:07:55 – Outro   🔗 Resources & Mentions: Student Housing Insight: https://studenthousinginsight.com Student Housing Insight Events Page: https://www.studenthousinginsight.com/events Shoptalk Webinars: https://shoptalk.info Vitra Housing: https://www.vitrahousing.com/ NMHC Student Housing Conference: https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ LeaseCon+TurnCon Scholarship Opportunity: https://www.studenthousinginsight.com/shi2025scholarship  

🎧Episode Summary: In this episode, Wesley Deese sits down with Hannah Maruyama, co-founder of Degree Free, to explore how Gen Z and Gen Alpha are redefining higher education. The discussion centers on the growing number of young adults who are choosing alternative paths outside of traditional college—and what that means for student housing, property managers, and the broader industry. Hannah shares insights on the motivations and needs of “degree free” students, how off-campus housing can adapt to serve them, and why operators should rethink lease terms, amenities, and marketing. Together, they examine opportunities for housing providers to support this emerging demographic, from independence and community needs to career resources and flexible living models.   💡 Sponsor Spotlight: Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents. 👉 Learn more at: https://www.campustechnologies.com   🕒 Timestamps & Topics: 00:02:59 - Details on the monthly Shop Talk webinar series, including pre-leasing data and registration 00:04:59 - Episode overview: Discussing higher ed challenges, enrollment cliff, and preparing student housing for changes 00:06:38 - Introduction to guest Hannah Maruyama and her work with Degree Free 00:09:43 - Start of Interview: Gen Z's perspective on college value, financial awareness, and lifestyle-driven decisions 00:15:06 - Hannah's Introduction, background, Degree Free's mission, and statistics on jobs requiring degrees 00:18:00 - Factors driving enrollment decline: Demographics, tuition costs, wage stagnation, and employer surveys (e.g., intelligent.com) 00:20:22 - Reference to Business Insider article on Gen Z pivoting to blue-collar jobs 00:24:01 - Potential abolishment of the Higher Education Act and Peter Thiel's comments on student loans 00:27:03 - Rebranding student housing as "new adult housing" and opportunities for underserved markets 00:28:25 -Wesley's personal story: His daughter's journey through Degree Free to phlebotomy training 00:36:37 - Housing needs for degree-free students and misconceptions about off-campus eligibility 00:43:57 - Profile of degree-free students: Life stages, local vs. relocation preferences, and lease flexibility 00:48:56 - Marketing strategies: TikTok, messaging shifts, and targeting working young adults 00:51:50 - Collaborations: Resident programming for career placement, resumes, and interviews 00:56:00 - Business implications: Enrollment cliff, property conversions, and serving non-traditional residents 00:57:46 - Plug for Degree Free's Launch program and alignment with student housing 01:03:00 - Upcoming events: Scholarships for LeaseCon TurnCon, BisNow summit, NMHC conference, and Top Golf mixer 🔗 Resources & Mentions: Student Housing Insight: https://studenthousinginsight.com Upcoming Industry events: https://www.studenthousinginsight.com/events Shoptalk webinars: https://shoptalk.info Degree Free Website: https://degreefree.com/ Degree Free Launch Program: https://degreefree.com/launch/ Bisnow National Student Housing Digital Summit: https://www.bisnow.com/webinar/national/student-housing/national-student-housing-digital-summit-9451?utm_source=copromo&utm_medium=referral&utm_campaign=studenthousinginsights_calendarlis Hi, How Are You Project (mental health advocacy): https://www.hihowareyou.org/ NMHC Student Housing Conference: https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ LeaseCon+TurnCon Scholarship Opportunity: https://www.studenthousinginsight.com/shi2025scholarship

🎧Episode Summary: In this episode of the Student Housing Insight podcast SHI Ambassador and CORE Spaces’ Sr. Mgr of Sales & Stabilization, Sarah Maxson sits down with CORE Spaces’ President, Dan Goldberg, for a discussion exploring the integration of hospitality principles into student housing. Emphasizing user experience (UX), resident engagement, and innovative branding, Sarah and Dan share insights on creating memorable moments, empowering teams, and differentiating properties through thoughtful design and service. The episode also covers Sarah's background in the industry, the SHI Ambassador program, and upcoming industry events.   💡 Sponsor Spotlight: This episode is brought to you by Social Pro from Opinion, the #1 social media management platform in property management. With Social Pro, you can: Create once, publish everywhere—across all major networks Stay on brand with Canva integration, premium stock photos, and custom watermarks. Manage all DMs, comments, and mentions from one inbox Gain insights into audience growth, engagement, and top-performing posts. 👉 Learn more at http://www.opiniion.com/shi 👉 Learn more at https://opiniion.com/blog/opiniion-debuts-socialpro-and-listingspro/   🕒 Timestamps & Topics: 00:02:12 - Wesley Deese's introduction to the Student Housing Insight podcast and platform overview 00:04:05 - Introduction to Sarah Maxson and her upcoming interview with Dan Goldberg 00:05:01 - Sarah's background in student housing and her role at Core Spaces 00:08:09 - Overview of the SHI Ambassador program and its benefits 00:15:23 - Start of Sarah's interview with Dan Goldberg: Defining user experience 00:18:14 - Inspiration from hospitality leaders like Will Guidara of 11 Madison Park 00:20:36 - Personal "aha" moments in hospitality at Core Spaces (UCF van story) 00:23:14 - Behind-the-scenes story from the Peyton Manning event at University of Tennessee 00:26:52 - Intentionality in leadership and user-first mindset at Core 00:36:53 - Brand recognition surveys and the success of the Hub brand 00:37:44 - Role of social media and viral content in building the Hub brand 00:43:52 - Example of handwritten notes to parents at Penn State property 00:50:47 - Repurposing competitor spaces for better activation (e.g., wellness areas) 00:56:19 - Vulnerability in leadership and embracing diverse perspectives 00:59:58 - Anecdote of staff going above and beyond for a resident 01:06:00 - Closing thanks and praise for Sarah's contributions 01:06:06 - Outro: Wes Deese's wrap-up and thanks to Sarah 01:08:24 - Small, low-cost resident engagement ideas (e.g., chilled water, lobby ambiance) 01:13:12 - Integrating hospitality into move-in day processes 01:20:50 - Wes Deese's overview of SHI website, events, and community   🔗 Resources & Mentions: Student Housing Insight: https://studenthousinginsight.com Upcoming industry events: https://www.studenthousinginsight.com/events Shoptalk webinars: https://shoptalk.info Core Spaces: https://corespaces.com 2026 SHI Ambassador Application: https://docs.google.com/forms/d/e/1FAIpQLSckqjgiEhFuo0bz3UCudEdQ9O1b8JB3Y-1gyGKgZKQPZPFZHw/viewform Hi, How Are You Project (mental health advocacy): https://www.hihowareyou.org/ NMHC Student Housing Conference: https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ LeaseCon+TurnCon Scholarship Opportunity: https://www.studenthousinginsight.com/shi2025scholarship

🎧Episode Summary: In this episode of the Student Housing Insight Podcast, host Wes Deese is joined by ambassador Alaina Jackson (PeakMade Real Estate) for an in-depth panel discussion on how student housing professionals can better connect with Gen Z renters. The conversation explores strategies for building authentic brands, leveraging micro-influencers, simplifying messaging, and staying agile in a fast-changing marketing landscape. Panelists Dee Jackson (Apartment 11), Jaylynd Hill (PeakMade Real Estate), and Ross Laurence (Studio and Commerce) share practical insights on: Creating urgency without being “cringey” Building authenticity into brand voice and campaigns The role of AI in marketing (and where not to use it) Using social media trends and merch to influence influencers Best practices and pitfalls to avoid when engaging Gen Z If you’re looking to elevate your property’s marketing and leasing strategies, this episode is packed with actionable takeaways.   💡 Sponsor Spotlight: This episode is brought to you by Social Pro from Opinion, the #1 social media management platform in property management. With Social Pro, you can: Create once, publish everywhere—across all major networks Stay on brand with Canva integration, premium stock photos, and custom watermarks Manage all DMs, comments, and mentions from one inbox Gain insights into audience growth, engagement, and top-performing post, elevate your brand and engage your residents with AI-powered simplicity. 👉 Learn more at http://www.opiniion.com/shi   🕒 Timestamps & Topics: 00:00:26 – Sponsor: Social Pro from Opinion 00:02:10 – Introduction by host Wes Deese 00:04:09 – Alaina Jackson joins as co-host and ambassador spotlight 00:07:02 – Why Alaina chose this topic and her panelists 00:12:02 – Panel begins: Introducing Dee Jackson, Jaylynd Hill, and Ross Laurence 00:16:10 – Building brands that resonate with students and parents 00:20:34 – Personalizing the resident journey & keeping messaging simple 00:22:50 – Balancing AI automation with human touchpoints 00:25:50 – Using merch and lifestyle branding to influence influencers 00:27:30 – Social media trends and authentic content creation 00:29:15 – Creating urgency without being pushy or “cringe” 00:33:08 – Panelists’ biggest do’s and don’ts for marketing to Gen Z 00:40:12 – Closing reflections from Wes & Alaina + industry updates   🔗 Resources & Mentions: SHI Events Page: https://www.studenthousinginsight.com/events Student Housing Insight Platform: https://www.studenthousinginsight.com/ Shop Talk (Monthly Webinar): Shoptalk.info Student Housing Insight YouTube Channel: YouTube – Student Housing Insight

🎧Episode Summary In this episode of Student Housing Insight, host Wes Deese leads a panel discussion focusing on off-campus student housing trends. Joined by industry experts Jason Taylor, KrisAnn Kizer, and Mark Miller, the panel explores leasing velocity, rental rate increases, the impact of international student enrollment, and public-private partnerships (P3s). Key topics include market-specific challenges, affordability concerns, and strategies for universities to collaborate with off-campus providers. The episode also addresses master leases, listing services like College Pads, and ways to educate students about off-campus housing options. 🕒Timestamps 00:00:21 - Sponsor Spotlight: Wes Deese introduces Campus Technologies as a key internet provider for student housing. 00:01:32 - Session Overview: Peter Blutreich introduces the off-campus housing focus and Wes Deese’s role. 00:02:42 - Student Housing Insight Background: Wes Deese explains the platform’s origins and its role in industry networking. 00:06:21 - Panel Introductions: Jason Taylor, KrisAnn Kizer, and Mark Miller share their roles and expertise. 00:07:11 - Off-Campus Housing Performance: Wes Deese presents College House data on leasing trends and regional performance. 00:10:52 - International Student Trends: Mark Miller and panelists address visa challenges and enrollment shifts. 00:15:20 - P3 Development Strategies: Jason Taylor discusses phased projects to manage uncertainty. 00:21:21 - Rental Rate Increases: Wes Deese shares College House data on 4.6% national rent growth. 00:27:58 - Affordability Concerns: Wes Deese presents survey data highlighting affordability as a top student priority. 00:35:54 - P3 Deal Trends: Wes Deese and Jason Taylor analyze deal sizes and costs from 2014 to 2023. 00:39:54 - Master Leases: KrisAnn Kizer and Mark Miller share best practices for university partnerships. 00:43:49 - Listing Services: Wes Deese and KrisAnn Kizer discuss timing and collaboration with services like College Pads. 00:46:28 - Q&A: Rent-by-Bed Trends: KrisAnn Kizer explains the shift to rent-by-bed models and utility inclusions. 00:48:02 - Q&A: Educating Students: KrisAnn Kizer and Wes Deese suggest programs like move-out sessions. 00:50:41 - Q&A: P3 Operations Trends: Mark Miller and Jason Taylor discuss operational partnerships and maintenance. 💡 Sponsor Spotlight Campus Technologies, with nearly 25 years of expertise, provides high-speed internet and managed IT services tailored for student housing communities. Their reliable infrastructure ensures seamless connectivity for residents and property teams. 👉 Discover best practices for upgrading your property’s internet infrastructure by downloading their latest white paper at campustechnologies.com. 🔗Resources Referenced Student Housing Insight: Platform for off-campus housing professionals to network and access industry content. shoptalk.info College House (House Analytics): Provides real-time data on student housing leasing trends. collegehouse.com College Pads: Listing service for off-campus student housing. collegepads.com Apartments.com: Source of survey data on student housing priorities. apartments.com National Multi-Housing Council: Lobbyist group providing policy updates for the apartment industry. nmhc.org Brasfield & Dunlevy: Source of P3 deal data. No website provided in transcript. St. Louis Fed: Referenced for rental market data verification. stlouisfed.org

🎧 Episode Summary: In the final installment of the Tough Talks series, SHI Ambassador John Barr sits down with Jacob Kosior, a seasoned student housing operator turned VP at Elise AI. They explore the real-world challenges of implementing AI in property management, tackle the underestimated difficulties of change management, and dig into leadership development within the student housing space. With a candid discussion full of humor, insights, and hot takes, this episode is a masterclass in staying relevant and resilient in a fast-changing industry.   🕒 Timestamps & Topics: 00:00:16 – Sponsor message from Campus Technologies 00:03:32 – John Barr’s AI concierge pilot at Dinerstein 00:06:27 – Elise AI roll-out and company-wide tech stack adoption 00:06:59 – AI skepticism to believer: anecdote from Dinerstein’s president 00:10:42 – Reactions to Google's AI-generated video demos 00:12:07 – Introducing guest Jacob Kosior and his career shift to Elise AI 00:15:50 – Jacob’s role in bridging operations with AI strategy 0:19:54 – Industry's hot take: Tech ≠ the hard part, change management 00:23:32 – Acquisitions vs. New Developments: Which is harder? 00:28:21 – Career advice: Be the first to learn the new tools 00:30:40 – Delegation, growth, and the myth of the “easy corporate job” 00:32:53 – Jacob’s reflections on growing through varied roles 00:34:41 – Outro: the glue that keeps people in Student Housing 00:38:11 – SHI Ambassador Program: why to apply 00:40:52 – Upcoming events & opportunities   💡 Sponsor Spotlight: Campus Technologies Campus Technologies is your trusted partner for delivering enterprise-grade wired and wireless internet for student housing communities. With nearly 25 years of experience, they offer fast, reliable internet and top-tier managed IT services to enhance both resident satisfaction and operational efficiency. 👉 Download their latest white paper 👉 Learn more at CampusTechnologies.com   🔗 Resources & Mentions: Elise AI – https://eliseai.com Shop Talk (Monthly Webinar) – https://www.shoptalk.info Bisnow Student Housing Summit - Atlanta – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-higher-education-summit-8990 National Multifamily Housing Council (NMHC) Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ Hi, How Are You Project (mental health nonprofit) – https://www.hihowareyou.org

📄 Episode Summary In this episode of the Student Housing Insight Podcast, host Wesley Deese welcomes John Barr for the fourth installment of the Tough Talks series. John interviews Willie Butler, principal at Empower Property Management Consulting, a seasoned expert in the student housing industry known for his book “Releasing” and his work as a "leasing assassin." The conversation dives into the importance of returning to fundamental leasing practices, the pitfalls of over-relying on technology, and the value of humility in addressing leasing challenges. Willie shares his spicy take on the industry, emphasizing the need to focus on grassroots marketing and training to solve occupancy issues. The episode also touches on memorable turn stories, the impact of pride in decision-making, and advice for young professionals starting in the industry. Additionally, Wes highlights upcoming industry events and strategies for operators facing leasing shortfalls, including leveraging short-term rentals. 🕒 Time Stamps 00:01:44 – Meet Willie Butler: Empower PMC & Leasing Assassin Origins 00:02:43 – Background and experience with Campus Crest, launching Empower 00:10:04 – Interview with Willie Butler Starts 00:13:03 – Willie’s “Spicy Take” on the Today’s Industry” 00:14:00 – The case for classics: Grassroots marketing and leasing fundamentals 00:16:01 – Willie's magic wish: eliminating pride in the industry 00:19:23 – Memorable turn story: Taking the team to Cabo 00:21:01 – Advice to younger self: Don’t romanticize the product over process 00:23:56 – Final reflections on Willie’s insights 00:25:31 – Vector Travel & STR options for fall 00:28:38 – Upcoming events: Shop Talk, BIZNOW Atlanta, NMHC Topgolf Fundraiser 00:32:38 – Preview of next episode with Jacob Koscher   💡 Sponsor Spotlight: Campus Technologies Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents. 👉 Learn more or download their white paper at: www.campustechnologies.com   🔗 Referenced Links & Resources:   Student Housing Insight Events Page – https://www.studenthousinginsight.com/events Bisnow Student Housing Event – Atlanta, July 30 – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990 “Hi, How Are You” Project – https://www.hihowareyou.org NMHC Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ SHI's TopGolf Mixer 2025 - https://www.studenthousinginsight.com/events/2025topgolfmixer SHI: Vector Travel Episode - https://youtu.be/0T_mY1pyu18?feature=shared  

🔍 Summary In this episode of the Student Housing Insight Podcast, hosts Wesley Deese and John Barr welcome Nick Hill, COO of Up Campus, for a candid and insightful conversation as part of the Tough Talks series. With a diverse background in student housing across both U.S. and international markets, Nick shares a unique perspective on development, acquisitions, leadership, and the grit it takes to navigate tough transitions and late deliveries. Listeners will gain a behind-the-scenes look at Nick's career journey, his take on what’s harder—acquisitions or new developments—and how challenges in delivery timelines helped shape his leadership and operational approach. The discussion also emphasizes transparency in crisis situations, advice for young professionals entering the industry, and the value of long-term relationships in student housing.   ⏱️ Time Stamps • 00:01:30 – Welcome to the podcast & Tough Talks intro • 00:11:30 – Interview starts: Meet Nick Hill • 00:13:05 – Industry “spicy take”: Stop hoarding data • 00:14:28 – Acquisition vs. Development revisited • 00:15:49 – Turn stories: From chaos to core memories • 00:18:03 – Advice for student housing professionals • 00:20:39 – Outro: Upcoming events: SHI x Bisnow, Shop Talk • 00:32:38 – Preview of next episode: Willie Butler   💡 Sponsor Spotlight: Campus Technologies Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents. 👉 Learn more or download their white paper at: www.campustechnologies.com   🔗 Referenced Links & Resources • Student Housing Insight Events Page – https://www.studenthousinginsight.com/events • Bisnow Student Housing Event – Atlanta, July 30 – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990 • “Hi, How Are You” Project – https://www.hihowareyou.org • NMHC Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ • SHI's TopGolf Mixer 2025 - https://www.studenthousinginsight.com/events/2025topgolfmixer

📌 Episode Summary: In this episode of Student Housing Insight, we sit down with Aryne Bailey, EVP of Student Housing at The Dinerstein Companies, as part of the “Tough Talk” series hosted by John Barr. Aryne opens up about her dynamic role, her take on AI and centralization in property operations, and the evolving challenges of acquisitions versus new developments. The conversation blends candid insights, industry trends, and even a hilarious turn-time mishap that perfectly illustrates the learning curve many face in student housing management. If you're an operator, vendor, or aspiring industry leader, this episode is packed with invaluable insights and relatable stories that reflect both the complexity and the community within the student housing industry.   ⏱️ Episode Time Stamps: 00:00:00 – Welcome & Aryne’s hilarious “refrigerator trailer” story 00:00:28 – Sponsor spotlight: Campus Technologies 00:01:55 – Recap of the Tough Talks series and Aryne’s industry presence 00:03:38 – Overview of Shop Talk and market updates 00:04:57 – Preleasing and rental rate trends post-pandemic 00:07:45 – Impact of declining enrollment and international student policies 00:09:07 – Cyclical nature of student housing development 00:11:00 – Intro to Aryne’s interview and her leadership role 00:14:40 – Aryne on her scope of work at Dinerstein Companies 00:16:59 – Hot take: AI and centralization vs. human presence in ops 00:19:33 – Acquisitions vs. new developments: which is harder? 00:22:11 – Aryne’s best turn story – “The refrigerator incident” 00:24:29 – Career advice: “Never burn a bridge” in this tight-knit industry 00:27:08 – Wrap-up & preview of the next Tough Talks guest 00:30:33 – Announcements: BIZNOW event, Topgolf Mixer, and fundraising   💡 Sponsor Spotlight: Campus Technologies Whether you're developing a new community or acquiring an existing one, fast and reliable internet is no longer optional—it's essential. Campus Technologies brings nearly 25 years of experience delivering top-tier wired and wireless internet, as well as managed IT services specifically designed for student housing. 👉 Download their latest white paper or learn more at www.campustechnologies.com   🔗 References & Links: Shop Talk monthly webinar:  https://www.shoptalk.info Biznow Student Housing Conference – Atlanta, July 30 More info & registration: https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990 Topgolf Mixer @ NMHC Student Housing Conference (October – Scottsdale) Details & sponsorship: https://www.studenthousinginsight.com/events/2025topgolfmixer College Student Mental Wellness Advocacy Coalition Powered by: How Are You Foundation

📘 Episode Summary In this premiere episode of the Tough Talk series from Student Housing Insight, host John Barr (Director of Leasing & Innovation, The Dinerstein Companies) sits down with JT Bailey, VP and GM of Student at RealPage. Together, they dive into the nuances of AI integration in student housing, the importance of keeping human interaction at the forefront, and the irreplaceable value of site-level experience. JT reflects on his journey from leasing desks to product development at RealPage, delivers a bold “spicy take” on AI, and shares some nostalgic chaos from turn season—including flying furniture. This episode kicks off a full summer series of candid conversations with industry leaders recorded live at the Interface conference.   ⏱️ Time-Stamps 00:00:00 – Introduction + Sponsor Message from Campus Technologies 00:01:30 – About Student Housing Insight & Ambassador Program 00:03:00 – Guest Intro: John Barr from Dinerstein 00:04:00 – The Innovation Role Explained 00:06:30 – Exploring Site Team Challenges & Testing New Tech 00:08:00 – Ambassador Content Creation + Tough Talks Series Concept 00:10:00 – Preview of Upcoming Interviews in the Series 00:17:00 – JT Bailey Interview Begins 00:20:00 – JT’s Role at RealPage & Focus on CRM Integration 00:22:00 – “Spicy Take” on AI in Student Housing 00:25:00 – Why Human Connection Still Matters 00:26:30 – Turn Season Nostalgia & JT’s Wildest Turn Story 00:28:00 – Advice to Young Professionals in the Industry 00:30:00 – The Power of Speaking Up & Career Exploration 00:33:00 – Reflections from Wes Deese & Preview of Next Episode 🙌 Episode Sponsor Campus Technologies For nearly 25 years, Campus Technologies has been the go-to provider for fast, reliable internet infrastructure in student housing. Their solutions go far beyond basic connectivity, offering fully managed IT services and support tailored to the unique demands of student living environments.   🖱️ Download their latest white paper or learn more at campustechnologies.com   🔗 Resources & Mentions Student Housing Insight Ambassadors – Learn more: StudentHousingInsight.com Shop Talk Webinars – Sign up: ShopTalk.info BISNOW Student Housing Summits – Bisnow Events Page   Stay subscribed for more insightful, candid conversations from top voices in the student housing industry.

📝 Episode Summary: In this special Lunch and Learn edition of the Student Housing Insight podcast, Wes Deese discusses the growing trend of using short-term rentals (STRs)—such as Airbnb and VRBO—as a strategy to offset vacancy in student housing. Featuring insights from Mickey Kropf of Vector Travel and Pam West of Campus Advantage, this session explores how STRs can be successfully integrated into student properties, the regulatory landscape, operational logistics, safety protocols, insurance, financial models, and ideal markets. Whether you're new to STRs or looking to refine your implementation, this episode delivers practical advice and first-hand experiences to help student housing operators make informed decisions. ⏱️ Timestamps 00:00:00 – Introduction and background on STRs in student housing 00:01:00 – Vector Travel’s role in managing student housing STRs  00:02:00 – Wes shares personal experience using STRs during high vacancy  00:03:00 – National leasing trends and challenges in 2025 00:04:00 – How Vector helped address occupancy gaps 00:05:00 – Guest introductions: Mickey Kropf and Pam West 00:06:00 – Mickey’s background and Vector’s student housing focus 00:07:00 – Pam’s experience managing STR assets with Vector 00:08:00 – What qualifies as a short-term rental legally? 00:09:00 – Midterm stays and platforms like Furnish Finder 00:10:00 – Navigating STR regulations and city-specific overlays 00:12:00 – Example: Charleston, SC regulatory framework 00:13:00 – Safety and preventing parties in STR units 00:14:00 – Noise monitoring, guest screening, and onsite team collaboration 00:15:00 – Insurance and liability for STR units 00:17:00 – Advertising STRs as an amenity to residents and families 00:18:00 – Lessons from Adobe Center in Austin, TX 00:19:00 – Operational logistics: cleaning, guest comms, and maintenance 00:21:00 – Why property teams should not DIY STR management  00:22:00 – Corporate and site-level collaboration for success 00:24:00 – Marketing to residents and their families 00:25:00 – Accounting, taxes, and financial reporting of STR income 00:27:00 – Revenue share vs. guaranteed income models  00:29:00 – Risk mitigation and flexibility in contract models 00:30:00 – Ideal student markets for STRs 00:31:00 – Real-life examples: Eugene, Missoula, Waco, and more 00:33:00 – Exit strategies and using STRs as temporary solutions  00:35:00 – Wrapping up and future SHI events 🔗 Referenced Sources & Links: Vector Travel: https://vectorstays.com Student Housing Insight (Events Page): https://studenthousinginsight.com/events Charleston STR Regulations: https://www.charleston-sc.gov/shortte... Doby Center (Adobe Center) History Episode: Previously mentioned SHI podcast episode featuring Bill Bayless QR Code: http://www.vectorstays.com/SHI

 Student Housing Insight Podcast – Austin Round-Up 2025 In this engaging episode of Student Housing Insight, recorded live at the 17th Annual Interface Student Housing Conference in Austin, Texas, host Wes Deese brings together industry leaders to discuss the current state and future of the student housing sector. Held in mid-April 2025 at the JW Marriott, the conference attracted over 1,500 attendees, uniting top executives for three days of sessions, roundtables, and networking. The panel, featuring Sean Divine (Core Spaces), Adam Byrley (The Price Company), Jennifer Cassidy (Cardinal Group Companies), and Casey Petersen (Tailwind Group), delves into critical topics such as the impact of FAFSA delays on leasing velocity, competition from conventional multifamily housing, centralization strategies, and the potential effects of tariffs. The discussion also explores emerging trends like AI, international student demand, mental health programming, and user experience. The episode wraps up with audience Q&A, offering insights into what keeps these leaders passionate about the industry and their excitement for technology adoption.  Episode Timestamps 00:00:00 - Introduction to the Interface Student Housing Conference and Episode Overview. 00:01:00 - Welcome to the Live Podcast and Guest Introductions Sean Divine, EVP of Property Operations and Experience, Core Spaces. Adam Byrley, COO, The Price Company. Jennifer Cassidy, President, Cardinal Group Companies. Casey Petersen, COO, Tailwind Group. 00:05:00 - Discussion on Leasing Velocity and FAFSA Impact Reflecting on the 2024 FAFSA delays and their effect on leasing. Market-specific impacts (e.g., Arizona) and supply-demand dynamics. Role of pricing, new supply, and economic uncertainty. 00:19:00 - Competition from Conventional Multifamily Housing Challenges in measuring student leakage to conventional markets. Market-specific shadow markets and student preferences. 00:24:00 - Centralization in Student Housing Operations Lessons learned from centralization efforts. Balancing technology, payroll costs, and performance. Importance of change management and team empowerment. 00:36:23 - Impact of Tariffs and Economic Uncertainty Potential effects on furniture supply and new developments. Broader business impacts (e.g., interest rates, treasuries). 00:41:46 - Future of Student Housing (Next Five Years) Role of AI and technology (e.g., humanoid robots at Iris Technologies). International student demand shifts and policy impacts. Legal policy, mental health programming, and user experience trends. 00:48:44 - Audience Q&A What keeps industry leaders passionate about student housing. Excitement for technology and balancing operational strategy. 00:55:50 - Closing Remarks and Thanks.  Resources & References Mentioned InterFace Student Housing Conference – https://www.interfaceconferencegroup.com/event/student-housing University of Florida (Gainesville) – https://www.ufl.edu NC State University (Raleigh) – https://www.ncsu.edu

🎙️ Episode Title: Profiles in Student Housing: Bill Bayless of Maslow’s Campus Communities 📋 Episode Summary: In this special episode of the Student Housing Insight Podcast, host Wesley Deese sits down with industry legend Bill Bayless, co-founder and former CEO of American Campus Communities and current CEO and founder of Maslow’s Campus Communities. From his humble beginnings in West Virginia to founding one of the largest student housing companies in the world, Bill shares the pivotal moments, challenges, and philosophies that have defined his career and shaped the industry. This candid, in-depth interview also covers his new vision for Maslow’s Campus Communities and a full-circle moment with Disney. Whether you’re a seasoned professional or just entering the student housing world, this episode is packed with inspiration, insight, and wisdom from one of the industry’s greats.   ⏱️ Episode Timestamps: 00:00:00 — Introduction: Bill Bayless joins the podcast 00:01:00 — Sponsor message: Campus Technologies 00:02:00 — Overview of Student Housing Insight platform and “ShopTalk” webinars 00:03:09 — Introducing the “Profiles” series and Bill Bayless’s industry impact 00:07:10 — Bill’s upbringing in West Virginia and early work experiences 00:14:00 — Memorable professors and practical business education 00:17:00 — Becoming an RA and discovering student housing 00:19:00 — Market softening at WVU and the inspiration to build a student housing business 00:21:00 — Misconceptions of student housing in the 1980s 00:23:00 — Early career: Cardinal Industries and bankruptcy lessons 00:25:00 — Joining Century Development and exploring P3 partnerships 00:27:00 — Launching American Campus Communities (ACC) from Doby Center 00:32:00 — Early ACC challenges and the Prairie View A&M project 00:38:00 — Securing capital and scaling ACC 00:42:00 — IPO journey: Institutionalizing student housing 00:47:00 — Culture and philosophy of leadership at ACC 00:51:00 — Management advice: hiring, mentorship, and team development 00:56:00 — Returning to the Disney vision and a full-circle moment 01:00:00 — Partnering with Disney on 10,400-bed intern housing 01:03:00 — Operational excellence as the cornerstone of success 🏢 Sponsor: Campus Technologies Fast, reliable internet isn’t a luxury—it’s a necessity. Campus Technologies brings nearly 25 years of experience delivering top-tier internet and managed IT services to student housing communities nationwide. 📥 Download their latest white paper or visit campustechnologies.com to learn how to future-proof your property. 🔗 Resources & Links Mentioned: 🎧 Student Housing Insight Website 📊 ShopTalk Info & Webinar Registration 🌐 Campus Technologies 🏢 American Campus Communities 🏫 Maslow’s Campus Communities  

In this episode, co-host Greta Dare sits down with Alex Wallace, Development Manager at College Housing Northwest (CHNW), to explore how the nonprofit has been delivering affordable housing to Portland-area students since 1969. They discuss CHNW’s origins, current initiatives, and how the organization is partnering with schools and government programs to address rising student housing insecurity and homelessness. With innovative redevelopment strategies and a mission-driven approach, CHNW presents a compelling model for expanding access to affordable student housing across the U.S. 🕒 Time Stamps: 00:00:00 – Sponsor Message from Campus Technologies 00:01:00 – Introduction by Wesley Deese 00:03:00 – Why affordability in student housing isn’t discussed enough 00:04:15 – Introduction to College Housing Northwest (CHNW) 00:06:00 – Mission and structure of CHNW 00:07:00 – The rise of student homelessness and nationwide affordability crisis 00:11:00 – Statistics from the Hope Center on housing insecurity 00:13:00 – How CHNW began: the 1969 student-led initiative 00:15:00 – Types of developments and redevelopments CHNW has completed 00:18:30 – Hotel acquisition and conversion into student housing 00:20:00 – Student referral process and relationship with schools 00:21:30 – Lowering barriers: no guarantor or rental history required 00:24:00 – The evolving demographic of college students 00:27:00 – Exclusion from LIHTC and policy challenges 00:28:00 – Partnerships with schools and state governments 00:30:00 – Potential for broader partnerships with developers 00:34:30 – How to get involved with CHNW 00:36:00 – Closing thoughts and call for collaboration 🙌 Featured Guest: Alex Wallace Development Manager, College Housing Northwest 📧 Email: [email protected] 🌐 Website: www.chnw.org 💡 Sponsor Highlight: Campus Technologies Campus Technologies delivers high-speed, stable internet infrastructure tailored for student housing — backed by nearly 25 years of industry experience. They also provide managed IT services for on-site teams. 📥 Download their white paper on best practices for upgrading internet infrastructure 🔗 Visit: campustechnologies.com 🔗 Resources Mentioned: 📊 The Hope Center Report on student food and housing insecurity: https://hope.temple.edu 🖥️ Shop Talk Webinars by Student Housing Insight: https://www.shoptalk.info 🏢 College Housing Northwest: https://www.chnw.org www.StudentHousingInsight.com 

In this milestone episode of Student Housing Insight, host Wesley Deese sits down with founders and co-owners of SouthPark Interiors, Martha Thomley and Lisa Brooks, to commemorate 20 years of excellence in interior design for the student housing industry. From their humble beginnings to establishing one of the most trusted design firms in the market, this episode is a heartfelt and insightful conversation about entrepreneurship, innovation, and the impact of design on student living communities. Listeners will gain a behind-the-scenes look at how SouthPark Interiors built a reputation for creative, budget-conscious, and impactful design that enhances both branding and resident experience. Traci and Christie also reflect on the changes they’ve seen in the industry and offer advice to up-and-coming designers and developers.   ⏱ Episode Segments & Timestamps 00:00:00 – Intro & Sponsor Message 00:02:18 – SouthPark Interiors 20-Year Celebration 00:05:00 – How SouthPark Interiors Got Started 00:09:52 – Early Projects and Gaining Trust in the Industry 00:13:20 – Working with Clients: Budgeting and Collaboration 00:16:45 – Design Trends Over the Last Two Decades 00:21:10 – Creating a Brand Identity Through Interior Design 00:24:05 – Challenges of Scaling and Maintaining Quality 00:28:40 – Advice to New Developers and Designers 00:32:55 – The Future of Student Housing Design 00:35:35 – Wrap-Up & Final Thoughts 00:36:11 – Sponsor Message & Outro 🏆 Episode Sponsor: SouthPark Interiors This episode is proudly sponsored by SouthPark Interiors, a full-service interior design firm specializing in the student housing sector for over 20 years. Known for their ability to deliver high-end design solutions that remain mindful of budget constraints, SouthPark Interiors has partnered with developers across the U.S. to create inviting, functional, and marketable student communities. 🎨 Visit SouthParkInteriors.com to see their portfolio and learn how they can bring your next project to life. 🔗 References & Resources SouthPark Interiors Website: https://www.southparkinteriors.com Student Housing Insight Website: https://studenthousinginsight.com

In this episode, host Wesley Dease previews the upcoming Interface Student Housing Conference, the largest global event for the student housing industry. Wesley is joined by Rich Kelly from Student Housing Business to discuss the conference’s history, its growth, and what attendees can expect this year in Austin, Texas, from April 9-11. They explore key sessions, networking opportunities, and emerging industry trends. If you work in student housing, this episode provides a must-hear preview of the industry's biggest event. Timestamps & Topics 00:00:00 – Introduction to the Episode and the Importance of Student Housing. 00:01:00 – Sponsor Spotlight: Campus Technologies – Providing high-performance internet for student housing. 00:02:00 – Overview of Student Housing Insight and industry resources. 00:03:00 – What is the Interface Student Housing Conference? Event dates and significance. 00:04:00 – Background on Student Housing Business, France Media, and how the conference started. 00:06:00 – Key highlights from past LeaseCon TurnCon conference and student panel discussions. 00:08:00 – Why Interface Student Housing continues to grow and attract global attention. 00:09:00 – The evolution of the student housing industry and increasing institutional investment 00:14:00 – Breakdown of the Interface Student Housing Conference Schedule: Opening Day (April 9th): Data session, Women in Development panel, International Student Housing panel, Roundtables, and Welcome Reception Day Two (April 10th): Power Panel, Exhibit Hall, Key Sessions, and the Innovator Awards Day Three (April 11th): Final sessions and closing remarks 00:18:00 – Why attendees should stay for the entire conference, including Friday sessions 00:19:00 – Hotel and lodging options near the JW Marriott Austin 00:21:00 – Opportunities for sponsors and exhibitors at the event 00:22:00 – Closing thoughts and call-to-action for attendees Sponsor: This episode is sponsored by Campus Technologies. Whether you're developing a new student housing community or upgrading an existing one, reliable high-speed internet is essential. Campus Technologies specializes in internet infrastructure and managed IT services tailored for student housing, ensuring seamless connectivity and support. 📌 Download their latest white paper or visit www.CampusTechnologies.com to learn more. Resources & Links Mentioned Student Housing Insight Website: www.StudentHousingInsight.com ShopTalk Monthly Webinar Registration: www.ShopTalk.info Interface Student Housing Conference Info & Registration: https://web.cvent.com/event/8c037ef7-d0ab-40b4-88f2-7076a4a3d9f3/websitePage:9ee6647b-278e-45b3-95bc-fdca253e1bba Student Housing Business Magazine: StudentHousingBusiness.com France Media Publications & Events: FranceMediaInc.com Hotel Booking for Conference: Check event website for official hotel partners

In this episode, Wesley Deese and co-host Alexis Krissay dive into the world of social media marketing for student housing. They discuss the importance of creating engaging, two-way conversations online rather than just posting content for the sake of it. The episode covers strategies for making social media content relevant to students, the role of leasing agents as social media ambassadors, and best practices for leveraging automation tools to maintain instant communication with prospects and residents. Alexis shares her insights from working with student housing properties across the country, highlighting common mistakes properties make with their digital presence and how to avoid them. Whether you're looking to improve your property's social media strategy or explore innovative ways to enhance engagement, this episode is packed with actionable tips to help you stay ahead. Episode Timestamps 📌 [00:00:00] – Introduction: Establishing mini brand personalities in student housing marketing 📌 [00:01:00] – Sponsor Spotlight: Campus Technologies – Providing high-speed internet & managed IT services 📌 [00:02:00] – Welcome & Overview of Student Housing Insight and Shop Talk Webinars 📌 [00:04:00] – Meet Co-Host Alexis Krissay & Introduction to Serendipity Consulting 📌 [00:05:00] – The Current Landscape of Social Media in Student Housing 📌 [00:06:00] – Common Social Media Mistakes: One-sided content, lack of engagement 📌 [00:07:00] – Creating a Two-Way Engagement Strategy on Social Media 📌 [00:10:00] – How Leasing Agents Can Become Social Media Ambassadors 📌 [00:11:00] – Building Trust with Transparency & Open Communication 📌 [00:14:00] – Handling Negative Comments & Encouraging Student Interaction 📌 [00:16:00] – Importance of Instant Communication on Social Platforms 📌 [00:17:00] – Leveraging Automation Tools: ManyChat & AI Chatbots 📌 [00:19:00] – Equipment & Tools for Quality Content Creation 📌 [00:22:00] – Marketing for New Developments: Selling the Lifestyle 📌 [00:23:00] – Encouraging User-Generated Content & Resident Ambassadors 📌 [00:27:00] – Tips for Small Properties Without a Large Leasing Staff 📌 [00:28:00] – Social Media Ambassador Programs: Best Practices 📌 [00:30:00] – Episode Wrap-Up & Final Thoughts Sponsor Spotlight: Campus Technologies This episode is sponsored by Campus Technologies, a leader in delivering high-speed internet and managed IT services tailored for student housing communities. With nearly 25 years of experience, Campus Technologies ensures top-tier connectivity and seamless tech support for both students and property managers. 🔥 Get their latest white paper on best practices for upgrading your property's internet infrastructure! 📌 Visit: campustechnologies.com Resources & Links Mentioned 🎥 ManyChat (Automation for DMs & Instant Responses): manychat.com 📱 Shop Talk Webinar Series: shoptalk.info 🎥 Student Housing Insight YouTube Channel: https://www.youtube.com/@studenthousinginsight8916   

In this episode of the Student Housing Insight podcast, host Wesley Deese sits down with Andrew Marshall and Rob Collins of Campus Technologies, Inc. to discuss the critical role of internet infrastructure in student housing. As expectations for fast, reliable Wi-Fi continue to rise, student housing operators must navigate the challenges of upgrading aging networks, optimizing connectivity, and future-proofing their properties. Andrew and Rob share insights from their decades of experience, tracing the evolution of student housing internet services—from the early struggles with traditional telcos to today’s sophisticated enterprise-grade Wi-Fi solutions. They discuss: The history of Campus Technologies, Inc. and its impact on the student housing industry. Why network infrastructure matters for student retention and operational success. Key considerations for new developments vs. acquisitions—including how long-term vs. short-term holds impact tech investments. The biggest mistakes operators make when it comes to internet service. The future of student housing connectivity—from managed Wi-Fi to IoT and smart building integrations. Whether you’re a property owner, operator, or tech enthusiast, this episode is packed with valuable takeaways to help you stay ahead in the ever-changing world of student housing technology. 📌 Resources & Links: Learn more about Campus Technologies, Inc.: https://www.campustechnologies.com Download their latest white paper on network infrastructure lifespan: https://www.campustechnologies.com/_files/ugd/b3a15c_99ae55a5e2b443209859091ea4150925.pdf Register for ShopTalk, the industry’s monthly student housing webinar at www.shoptalk.info For more info about Student Housing Insight: www.StudentHousingInsight.com  

In this insightful episode of the Student Housing Insight Podcast, host Wesley Deese and guest Alexis Krisay, founder of Serendipit Consulting, tackle a critical topic: how leasing teams can better engage with prospects. Drawing from experiences that student residents described at the recent LeaseCon+TurnCon event, Wesley and Alexis discuss why strong interpersonal connections are crucial to creating memorable leasing experiences and how the industry can overcome challenges in training staff for relationship-driven sales. Hear real feedback from a student panel about their leasing experiences—some surprising, others disappointing—and gain actionable tips for transforming leasing agents into dynamic, customer-focused professionals. Alexis also shares her expertise on role-playing exercises, using DISC assessments, and fostering rapport to improve sales performance and resident satisfaction. Sponsor Spotlight: This episode is proudly sponsored by The Guarantors. Their Rent Coverage product not only ensures quick recovery of lost rent but also simplifies the leasing process by eliminating the need for parental guarantors. Find out how The Guarantors can help you reduce risk and increase lease conversions. Learn more at https://bit.ly/3WmNsqa Links Mentioned in the Episode: Learn more about the Student Housing Insight platform: www.studenthousinginsight.com Register for Shop Talk webinars: www.shoptalk.info

In this episode of the Student Housing Insight Podcast, host Wesley dives into a critical topic for student housing professionals as the winter months approach: preparing properties for freezing temperatures and mitigating the risks associated with winter weather. Joined by experts Lance Lemoine from Lemoine Disaster Services and Jonathan Epstein from Salamander Reservoir, this episode offers a comprehensive guide to both proactive and reactive strategies for winter preparedness. Key topics include: Preventative Maintenance: Best practices for winterizing properties, inspecting fire sprinkler systems, and maintaining HVAC systems to prevent costly disasters. Innovative Solutions: Jonathan introduces the Salamander Reservoir, a groundbreaking IoT-based tool for preventing pipe freeze failures and ensuring fire sprinkler systems remain operational. Reactive Strategies: Lance shares insights on handling winter disasters efficiently, the importance of master service agreements, and how restoration companies can advocate for property managers during insurance claims. Industry Checklists: Wesley reviews a detailed winter maintenance checklist covering life safety, mechanical systems, roofing, and plumbing to help you stay ahead of winter challenges. The episode is packed with actionable advice and personal anecdotes, including real-world examples of property damage caused by extreme weather and how proactive measures can save time, money, and tenant disruptions. Whether you’re a property manager, owner-operator, or vendor in the student housing industry, this episode is your go-to resource for navigating winter challenges with confidence. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links Mentioned: Student Housing Insight: www.StudentHousingInsight.com  ShopTalk: www.ShopTalk.info Salamander Reservoir: www.GetSalamander.com  Lemoine Disaster Services: https://1lemoine.com/  Connect with our guests on LinkedIn for more insights or email them: Lance Lemoine: Disaster Recovery Specialist - [email protected] Jonathan Epstein: Co-Founder, Salamander Reservoir - [email protected]  

In this episode, we dive into the student housing crisis in California, exploring the challenges faced by developers and students alike. Wesley speaks with Riaz Taplin, founder of Riaz Capital, about his innovative solutions to address affordability while leveraging art and thoughtful design. From regulatory hurdles to creative development strategies, this episode offers insights for anyone interested in student housing or California's real estate landscape. 💡 What You'll Learn: The current state of California’s student housing crisis. How regulatory frameworks like the California Density Bonus and SB 330 aid in development. Insights into Riaz Capital’s projects, including affordable student housing developments in Berkeley and beyond. The role of art and design in enhancing student living spaces. Practical advice for developers looking to navigate California’s complex real estate market. 📌 Referenced Links: Learn more about Student Housing Insight: studenthousinginsight.com Subscribe to Shop Talk webinars: shoptalk.info Explore Riaz Capital’s work: riazcapital.com 📅 Upcoming Events: Shop Talk Webinar: December 19th – Register now! LeaseCon/TurnCon Panel Discussion: Hosted by Wesley Dees on December 10th. 💬 Join the Conversation: Have thoughts on this episode or the student housing crisis? Share them in the SHI Community Forum: studenthousinginsight.com/community 📢 Follow Us: Stay updated on the latest trends in student housing by subscribing and following SHI across platforms. 🔔 Subscribe & Engage: Don’t forget to like, subscribe, and comment on this episode. Let us know what you think and what topics you’d like us to cover in future episodes!

In this episode, we’re diving into a crucial and timely conversation about the current political landscape and what it means for the student housing industry. With a new administration on the horizon and the balance of power in Congress shifting, the regulatory and legislative landscape is poised for change. Joining us is Dave Borzos from NMHC, who provides a deep dive into the potential impacts on student housing—from capital markets and agency appointments to deregulation, immigration, and federal policies. We’ll also explore critical issues like the future of Fannie Mae and Freddie Mac, the fate of bulk internet agreements, and how tax and economic policies might influence the industry in the months to come. If you’re a student housing professional navigating today’s uncertainties, this episode is packed with insights to help you stay informed and prepared. So grab your notebook, and let’s jump in! 00:00 - Teaser 00:14 - Sponsor - TheGuarantors 01:49 - Intro 07:40 - Conversation with Dave Borsos 30:43 - Outro This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at [email protected] Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com

In this episode, host Wesley Deese welcomes special co-host Alex Rippy, VP of Leasing and Systems at GMH Communities, to discuss to discuss how the kick-off of the '25 Pre-leasing season is going for the U.S. student housing industry. They also review October's ShopTalk panel on pre-leasing and what the early data is showing.  Topics include market insights on leasing velocity, and rent growth expectations. Rippy shares strategies for optimizing rate achievement in diverse markets, and the impact of fluctuating student enrollment, particularly for commuter-heavy regions. They also discuss the recent FAFSA complications and recent reports around a large decrease in this year's freshman cohort. The episode wraps with a look at the LeaseCon+TurnCon conference and a preview of the ShopTalk Executive Summit. 0:00:00 - Preview 0:00:23 - Ad Spot (TheGuarantors) 0:02:05 - Intro 0:11:37 - Alex's student housing journey 0:25:42 - Rental rates are still on the rise 0:30:26 - October 17th ShopTalk panel on pre-leasing 1:04:59 - Outro 1:05:58 - LeaseCon+TurnCon preview 1:11:38 - ShopTalk Executive Summit preview     This episode is sponsored by TheGuarantors.  To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions?  Email us at [email protected] Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations.  Register at www.ShopTalk.info  Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com 

In this special "Behind the Biz" episode of the Student Housing Insight podcast, host Wesley Deese chats with Danny Soule from Zego to explore how the company is bringing innovation to utility management in student housing. From their origins in payment processing to their recent work with American Campus Communities (ACC), Zego has developed a robust platform that helps operators reduce utility costs and improve efficiency. Learn how Zego’s utility management services streamline the move-in/move-out process, enhance ESG reporting, and ensure no money is left on the table. Plus, discover why their competitive pricing could boost your NOI without sacrificing service. Wesley and Danny also discuss key industry challenges and the surprising mistakes student housing operators often make with utility management. Tune in for valuable insights and actionable takeaways! Referenced Links: Zego: www.Zego.com/SHI White Paper - The Ultimate Guide to Turn Season Utility Management ShopTalk: www.ShopTalk.info SHI Website: https://www.studenthousinginsight.com/  Upcoming SHI Events: https://www.studenthousinginsight.com/events  Email us: [email protected]

In this episode, Wes sits down with Whitney Kidd of Iris Technologies, and SHI Ambassador, Mike Kivitz from The Preiss Co., to have a frank discussion on what's ahead for the student housing industry as it relates to prop-tech.  We cover everything from property management systems and smart locks to AI.   This episode is sponsored by TheGuarantors.  To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions?  Email us at [email protected] Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations.  Register at www.ShopTalk.info  Join the SHI Community by going to www.StudentHousingInsight.com 

In this podcast episode, Wes lays out all of the student housing conferences that are being hosted this fall and provides insights from a few of the organizers. This episode is sponsored by TheGuarantors.  To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links: Student Housing Insight: www.StudentHousingInsight.com ShopTalk Webinar: www.ShopTalk.info IMN Student Housing 360: https://events.imn.org/event/0df79910... FHA Conference: https://www.fraternalhousing.org/2024... NMHC Student Housing Conference: https://www.nmhc.org/meetings/calenda... NMHC's OpTech Conference & Expo: https://www.nmhc.org/meetings/calenda... Bisnow's Student Housing and Higher Ed Development Summit: https://www.bisnow.com/events/philade... Discount Code: Check back. Bisnow has not provided it yet. LeasCon+TurnCon: https://interfaceconferencegroup.com/ Our Email: [email protected]

In this episode of the Student Housing Insight podcast, Wes interviews two operators who manage large portfolios in a single or regional market to hear their perspective on what it is like to manage a scattered site portfolio that covers everything from modern purpose-built student housing to single-family homes. Aaron Harris Kirby is the Market President at Point West Management by Granite in Blacksburg VA and Cole Oraham is the Director of Operations at Tiger Properties in Clemson SC. Their companies have been thriving for decades in their respective markets. Find out what it takes to manage a scattered site student housing portfolio and the challenges that make these operators elite. 0:00:00 - Teaser 0:00:25 - TheGuarantors 0:02:04 - Intro 0:12:31 - Interview 1:01:41 - Outro The episode is sponsored by TheGuarantors. Find out how they can help you approve more prospects and help eliminate bad debt. Click here for more info: https://bit.ly/3WmNsqa More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Contact info SHI: [email protected] Aaron Harris Kirby: [email protected] Cole Oraham: [email protected]

In this episode of the Student Housing Insight podcast, SHI Ambassador, Terrence Jackson shares tips for site staff on how to finish out the summer without losing focus on leasing and operations. 00:00 - Teaser 00:21 - Sponsor's Ad 01:55 - Intro 08:27 - Summer Slide 17:20 - Outro This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help approve more student renters and help eliminate bad debt, visit them at https://bit.ly/3WmNsqa Links mentioned in this podcast: More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Follow Terence Jackson on LinkedIn: https://www.linkedin.com/in/terence-jackson-88a65321/ Contact SHI or email Wes: [email protected]

There are only a couple of events each year in the off-campus student housing industry that bring all of the industry leaders together. The premiere event for the industry is the Interface Student Housing Conference in Austin, TX.  Student Housing Insight took the opportunity to sit down with several industry executives to discuss their thoughts on the future of the industry and the challenges that lay ahead. So buckle up for some amazing insight.  This is Student Housing Insight’s “Future of Student Housing” episode. This episode is sponsored by TheGuarantors.  For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa 

In this episode, Wes & Gretta dissect what may be behind the recent dip in YOY preleasing velocity in the US market.  Is it related to the FAFSA delays?  Is it pushback on recent rental rate increases?  Is there an enrollment decline ahead?   Included in this episode is a recorded session from April 11th's ShopTalk that also dove into the questions around negative YOY preleasing velocity.  The session panelists included Charlie Matthews from College House, Stacey Lecocke of Asset Management, Ben Modleski of Core Spaces, and Zach Newman from Greystar. This episode is sponsored by TheGuarantors.  For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa  For information or questions about Student Housing Insight, email us at [email protected]. To register for ShopTalk, the monthly webinar for student housing operators, go to www.ShopTalk.info  

In this episode, Wes shares a conversation from March's ShopTalk regarding the current status of P3 student housing.  Joining the conversation is Jason Taylor of The Annex Group, Brad Shaw from Greystar, and Jeremy Doss of Rise. This episode is sponsored by The Guarantors.  For more information on how The Guarantors can minimize bad debt for your property or portfolio, go to https://bit.ly/3WmNsqa  Register to receive calendar invites for ShopTalk, go to www.ShopTalk.info Questions, job posts, or want to meet at Interface?  email us at [email protected] 

Imagine a world in which student housing properties don't have to rely on parental guarantors to approve an application or have to go after a parent if their student defaults.  That is exactly the type of world The Guarantors are creating for their student housing clients. In this episode, Wes sits down with Aaron Victorson & Micah Hollingsworth to discuss how The Guarantors are making life easier for student housing operators while making the assets they manage more profitable through their risk management solutions. Want more info on The Guarantors, go to https://bit.ly/3y9K0VN  Have questions for Student Housing Insight, email us at [email protected] Find out more info about SHI at www.StudentHousingInsight.com  

Are your student housing properties ready for Turn 2024?  Is this your first Turn as a manager or supervisor?  Then this is the perfect episode to get you and your team ready for this summer.  Mat Windsor from The Turn Company joins Wes as a special guest co-host to talk about some of the external influences that may impact Turn this summer and then Wes sits down with Piper Schlink, portfolio director at Cardinal Group, to discuss tips (and maybe a few tricks) to help you have a successful turn. This episode is sponsored by Smarter Furnishings.  If you've found yourself short on furniture for this summer, email Dean Harvinson at Smarter today for a quick quote on their in-stock inventory. [email protected]  Important Links: www.StudentHousingInsight.com www.ShopTalk.info  

In this Behind the Biz episode, Wes sits down in the studio with Don Flick, principal of BSB Design, to talk about their unique process for bringing student housing projects from idea to reality. If you are looking for an architecture firm for your next student housing development or rehab, get in touch with Don today: [email protected] For more information on Student Housing Insight, email us at [email protected] or visit our website at www.StudentHousingInsight.com