PODCAST · business
The BTA
by David Clare
Welcome to the BTA Chatcast/Podcast - Our conversations with colleagues from within the business travel industry.In these chatcasts & podcasts we will endeavour to find out a little more about our guests from a work and a personal angle, simply put, it is a chance for us to get know each other a little better, share our thoughts, concerns, optimism and build those all-important human connections.
Episodes
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The BTA Pulse: Autumn Conference Special Edition ☀️
Grab your suncream and leave the coat at home, because this is a bonus episode of The Pulse, coming to you partly from a very sunny Costa Blanca. Clive Wratten is holding the fort in the UK. Andrew Clark has gone out early to "check the venue", which so far means confirming the sun is hot (33...
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BTA In Conversation with British Airways
Inside British Airways' £7bn Transformation - with Gillian Wickers Host Clive Wratten sits down with Gillian Wickers, Head of UK & Ireland Sales at British Airways, for a look inside one of aviation's biggest transformation stories. From the new Club Suite and First Suite to Starlink Wi-Fi…
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BTA In Conversation with Trainline
What can the UK learn from Spain's rail revolution? Clive Wratten is joined by Carolyn Booth, Senior Account Manager at Trainline, and Luke Hills, Senior Strategic Growth Manager B2B, to unpack why Spain has become the poster child for rail liberalisation. The numbers tell the story. Spain's...
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BTA In Conversation: with Cvent - Trust in Business Travel and Events.
Can AI-generated content ever build trust, or does it break it? Clive Wratten sits down with Jamie Vaughan, VP of Event Solutions at Cvent, to unpack the results of Cvent's latest customer research on AI and trust. The numbers are striking: 85% of marketers say AI-generated content has made trust...
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BTA In Conversation: First Travel Solutions
BTA In Conversation: First Travel Solutions Ground transport rarely gets top billing in business travel conversations, but this episode might just change your mind. Host Clive Wratten sits down with Nic Ryder, Head of Business Development at First Travel Solutions (FTS), the specialist ground...
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In Conversation with: Identity Travel
Join Steve Banks, CEO and Shauna Burns, Managing Director of Identity Travel in Conversation with Clive Wratten to discuss the company's evolution and ambitions following its integration into the wider Identity Group. The conversation explores the convergence of business travel, meetings and...
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BTA in Conversation: Accor
In this episode of BTA in Conversation, Clive Wratten speaks with Christophe Etchegaray, Senior Vice President of Corporate TMC and Consortium Sales at Accor, about how hospitality is adapting to the evolving needs of business travellers. The discussion explores personalisation, AI…
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BTA In Conversation: Generation BTA LIVE
If you've ever wondered why the business travelindustry struggles to attract new talent — or what it actually takes to change that — this episode is for you. Helen Turner is joined by five guests who were all at Generation BTA LIVE, the first ever dedicated business travel careers event for...
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BTA in Conversation with: American Airlines
In the latest BTA In Conversation podcast, Clive Wratten is joined by Simon Hawkins, Managing Director International Sales, and Joe Colby, Director International Sales - EMEA from American Airlines to discuss the carrier’s growing commitment to the UK market. Explore American’s network strength,...
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BTA Pulse: 2026 Episode 4
In the latest BTA Pulse Podcast, Clive Wratten and Andrew Clarke discuss the key issues shaping business travel this spring. The episode covers the upcoming Accommodation, Meetings & Events Session, where hotel volumes, security and risk will be high on the agenda, alongside growing interest from...
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BTA Pulse: 2026 Episode 3
The latest BTA Pulse highlights key pressures in business travel and ongoing lobbying efforts. A central focus was the proposed overnight visitor levy, with the BTA and industry partners pushing for business travel exemption or a flat nightly charge instead of a percentage. The upcoming Air...
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BTA Pulse: 2026 Episode 2
In this episode of the BTA Pulse, Clive Wratten and Andrew Clarke discuss the success of the recent Corporate Travel Summit, the impact of global events on business travel, and the crucial role of travel management companies in supporting organisations during times of disruption. They also cover...
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BTA In Conversation with: DerbySoft
In this episode of BTA In Conversation, Clive is joined by Giles Leather, Director of Business Development EMEA at DerbySoft, to explore the key challenges in business hotel booking, and what’s changing. Key themes include: Improving hotel content and rate confidence Reducing payment and...
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BTA In Conversation with: Global Hospitality Services
Clive Wratten, BTA CEO, talks with Chari Hettiarachchi, Regional Director of Sales - UK & Europe, GHS about Blue Orchid’s rapid expansion across central London and what’s changing in business travel right now. They cover rising operating costs, recruitment challenges, shifting corporate demand…
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BTA In Conversation with: LNER
In this episode of BTA In Conversation, we’re joined by Anthony Woodall, Commercial Manager at LNER, to explore what’s changing on the East Coast Main Line and what it means for business travellers. We discuss LNER’s new timetable delivering more services and faster journeys, the case for modal...
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BTA In Conversation with: Lokulus
Clive Wratten is joined by Alister Harris, CEO of Lokulus, to unpack AI and personalisation in business travel. They explore how TMCs can move beyond hype to deliver meaningful, scalable personalisation - balancing traveller expectations with corporate policy. The conversation covers data...
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BTA In Conversation with: Evolvi
In this episode of BTA In Conversation, Clive Wratten is joined by Darren Williams, Managing Director of Evolvi Rail Systems, for a wide-ranging chat on what’s changing in rail for travelling for work. They discuss Evolvi’s recent progress including seat maps (and why they’ve been a long time...
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BTA In Conversation with: Japan Airlines
Clive Wratten, CEO, BTA is joined by Jun Otake, Senior Vice President Europe at Japan Airlines (JAL), for a focused conversation on leadership, fleet modernisation and UK–Japan business travel. Jun shares his journey from check-in agent at Narita to leading JAL’s European operations, including...
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BTA Pulse: 2026 Episode 1
In this first 2026 episode of BTA Pulse, Clive and Andrew recap the BTA’s latest activity and priorities. They reflect on the inaugural Rail Business Travel Conference with RDG, highlighting collaboration, data sharing and the drive for rail reform. The discussion also covers campaigning against...
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BTA In Conversation with: SIXT
BTA's Clive Wratten chats with Andrew Smith, Senior Vice President and Managing Director, SIXT UK. Andrew outlines SIXT’s family-owned roots and global growth, plus rapid UK expansion across airports, rail hubs and city centres. They unpack what “premium” means: a new fleet, strong service and a...
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BTA in Conversation with: Enterprise Mobility
BTA’s Clive Wratten is in conversation with RoyaSoleimanifar, Travel Agency Sales Manager UK & Ireland, from Enterprise Mobility about the changing landscape of mobility, commuting patterns, and how the vehicle rental sector is adapting to meet the evolving needs of businesstravellers and commuters.
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BTA Pulse: November 2025
17 Nov 2025 - Join Clive Wratten, CEO, and Andrew Clarke, Commercial Director to stay up to date with the latest from the BTA.
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BTA In Conversation with: Holiday Extras
Oct 2025 - Kayleigh Dawkins, Partnerships Development Manager, speaks with Clive Wratten, CEO about her journey in the industry so far and the ancillary services offered by Holiday Extras for Business.
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Generation BTA Podcast - Meet the new Board Members
Hosted brilliantly by Isaac Teague, FCM, this latest episode introduces three of our newest Generation BTA Board members: ✨ Nabila Najayi, Wings Global Travel ✨ Izzie Mathews, Take2Eton ✨ Sarah Lee, arrangeMY Together they share how they found their way into business travel (often by chance!)…
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Generation BTA - Podcast - Munich Conference 2025 Reflections
Join the Generation BTA Board as they share fresh insights from the BTA Autumn Conference in Munich 2025. From AI and personalisation to the value of face-to-face meetings and blended travel, this episode is packed with takeaways, inspiration, and behind-the-scenes highlights you won’t want to...
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BTA Pulse: Clive Wratten & Andrew Clarke
In this episode of the BTA Pulse, Clive Wratten and Andrew Clarke reconnect after Andrew’s Greek island-hopping break to unpack the latest from the Business Travel Association. (Did you hear Andrew's going to Vietnam?) They share stories about stepping out of comfort zones, reflect on the buzz…
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BTA In Conversation with battleface: Rethinking Travel Insurance – A Revenue Opportunity for TMCs
Business travel is evolving rapidly, and in today’s landscape, insurance can no longer be treated as a simple tick-box exercise. It’s becoming a key part of the traveller experience, a driver of client confidence, and a significant opportunity for TMCs to add value. In this episode of the BTA In...
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BTA Pulse: Clive Wratten & Andrew Clarke
Stay up to date with the latest from the BTA! Join Clive Wratten, CEO, and Andrew Clarke, Commercial Director, as they dive into our recent white paper Beyond the Boardroom and recap key sector events—including Accommodation, Meetings & Events, Aviation Conference, and The Business Travel Show....
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Generation BTA Podcast 'Takeover'
May 2025 - In this special Generation BTA takeover episode, our Gen Board Chair Georgia Suttie is joined by new board members Ashlin Pugh, George Ogden, and Natasha Inglis for an open and insightful conversation about their journeys into business travel, what excites them about the industry, and...
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The Missing 30% – Corporate Travel’s Digital Transformation.
In this episode of “The BTA in Conversation”, Clive Wratten is joined by Richard Viner, Head of Corporate Travel UK at Sabre, and Omri Amsalem, COO and Co-Founder at Atriis, to discuss the changing landscape of corporate travel. Drawing on insights from Sabre’s Global Travel Trends 2025 Report,...
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In conversation with Amadeus
The BTA's Clive Wratten spoke to Rob Golledge, Head of Corporate Communications EMEA at Amadeus about the release of their latest Travel Trends Report. Rob shared valuable perspectives on changing booking windows, the impact of enhanced in-flight connectivity through services like Starlink, and…
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In conversation with Evolvi Rail Systems
The BTA's Clive Wratten spoke to Darren Williams, the new managing director at Evolvi Rail Systems. After a brief introduction and welcome back from Clive, he asked Darren to explain what differentiates Evolvi from their competitors. They then discussed how Evolvi helps TMCs deliver value to…
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The BTA in conversation with British Airways
The BTA's Clive Wratten spoke to Karim Ismail Head of Business Channels at British Airways. After talking us through his journey at British Airways and his current role, Karim spoke about what inspired him to pursue a career in the aviation industry and what keeps you motivated in your role at...
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In conversation with SIXT
The BTA's Andrew Clarke spoke to Andrew Smith Managing Director for SIXT UK. They discussed the current trends in the industry and how the demand is for ground transportation. They looked at the SIXT product and how it differentiates from its competitors and how the SIXT network has developed and...
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In Conversation with Enterprise Mobility
The BTA's Andrew Clarke, spoke to Oliver Moore, Director of, Travel Agency Sales EMEA at Enterprise Mobility before they both head off for the Business Travel Show. After some intros, they discussed the recent rebrand to Enterprise Mobility, why the change and what does mobility mean to…
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In Conversation with Lufthansa Group
Clive Wratten spoke to Sven Thaler, Head of Regional Sales, Northern Europe at Lufthansa Group. During the conversation they discussed Sven’s role and his experience in the industry. They then spoke about the Lufthansa Group, the member airlines, the network to/from the UK and the importance of…
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Enterprise Product Update
We were joined by our partner Enterprise who gave a brief introduction about the company, who they are and what they can offer. They then provided an industry update with a look to the future on how Enterprise continues to build their business and adapt to a changing market. The webinar also...
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In Conversation with Trainline
Andrew Clarke spoke to Ruta Greenslade, Senior Manager Strategic Growth at Trainline. Topics discussed included rail’s superpowers, the model shift if any in Business Travel, Rail Europe and the most popular routes and how do we get the right content to the right people, at the right time?
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BTA Open Mic - Let's Talk Railways
The BTA held our first-ever BTA Open Mic event focused on railways for the business travel sector! We heard from members and partners who are passionate about improving the rail travel experience for travel management companies, business travel buyers and business travellers alike?
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BTA Briefing - 15th January 2024
In their first conversation of the year Clive Wratten and Andrew Clarke discuss the latest goings on at BTA Towers. They discuss plans for 2024 with subject matter being generated by the BTA Manifesto. Thye look forward to up and coming webinars and events, including the BTA Accommodation...
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BTA Briefing - 18th December 2023
In their final conversation of the year Clive Wratten and Andrew Clarke discuss the latest goings on at BTA Towers. They discuss recent BTA events, the launch of the BTA Manifesto for 2024 and the recent sector conferences. Clive reviews his experience on the recent Virgin Atlantic SAF flight and...
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USA Visa Entry Update
The BTA were delighted to be joined by representatives from the U.S. Customs and Border Protection for an engaging discussion on the latest developments and enhancements to the U.S. visa waiver program. The webinar covered the new ESTA Mobile App and important updates concerning safe and secure...
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Selling Low Cost Carrier Flights: The Legal Considerations
The BTA were delighted to be joined by Rhys Griffiths of Fox Williams an expert in travel law who is heavily involved in dealings with Low Cost Carriers (LCC). He provided valuable insights and guidance on navigating the complexities of selling LCC flights and the many legal considerations that...
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In Conversation With Atriis Technologies
Clive Wratten speaks to Kai-Gordon Weiland, Chief Sales Officer at Atriis Technologies. They delve into Atriis Technologies from its inception to where it stands today. Learn about Atriis' innovative approach to transforming managed travel for TMCs and corporates and why it is necessary, plus…
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BTA Briefing - 23rd October 2023
In their latest conversation Clive Wratten and Andrew Clarke discuss what has been happening over the last 21,600 working minutes whilst the CEO has been away from BTA Towers They discuss the travel stories hitting the headlines, from airport fires to more travel disruption and the cancellation…
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General Agreements Between TMCs and Corporate Customers
The BTA were delighted to host a webinar which delved into the crucial realm of "General Agreements" between Travel Management Companies (TMCs) and Corporate Customers. This webinar aimed to provide a comprehensive understanding of the significance of these agreements in fostering strong and...
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BTA Briefing - 20th September 2023
In this week's episode Clive & Andrew are joined by special guest Suzanne Horner the BTA Chair. They reviewed the recent BTA Conference in Antwerp, shared ideas on how we keep the momentum of industry collaboration and discussed the latest industry news impacting business travel.
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BTA Briefing - 7th September 2023
In this episode Clive Wratten and Andrew Clarke discuss the up and coming BTA Conference which takes place next week in Antwerp. Has Andrew packed yet, what will Clive be wearing to The Big Dinner and have they checked their passports. There's also some reflection on the ATC glitch and the impact...
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BTA Briefing - 24th August 2023
In this episode Clive Wratten and Andrew Clarke discuss the great work being done to ensure we continue our relationships within government and how we look forward to the upcoming political conferences where we will be sharing The BTA manifesto. They also spend some time plugging suppliers and...
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BTA Briefing - 14th August 2023
In this episode Clive Wratten and Andrew Clarke discuss the name of this podcast, although we're not sure a decision was made. There's also a look forward to the BTA conference in Antwerp which is fast approaching and the future conferences on Finance, Ground Transport and Accommodation. There's...
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ABOUT THIS SHOW
Welcome to the BTA Chatcast/Podcast - Our conversations with colleagues from within the business travel industry.In these chatcasts & podcasts we will endeavour to find out a little more about our guests from a work and a personal angle, simply put, it is a chance for us to get know each other a little better, share our thoughts, concerns, optimism and build those all-important human connections.
HOSTED BY
David Clare
CATEGORIES
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