The Grit Blueprint podcast artwork

PODCAST · business

The Grit Blueprint

The Playbook for Building Unmistakable Brands in the Built World. You can be the best in your market and still get passed over by a competitor who simply shows up better and more consistently where their customers are looking.The Grit Blueprint Podcast is where visibility, media, customer experience, and creative brand strategy turn trust into growth in the built world.Hosted by Stefanie Couch, a lifelong building industry expert born and raised in the business, this show explores how companies in building materials, construction, manufacturing, and distribution position themselves to win before the first conversation even starts.You’ll hear from executives, operators, and decision-makers who are rethinking how they show up in the market. You’ll also hear from Stefanie and the Grit Blueprint team as they share the systems, strategy, and content that make good brands impossible to ignore.Every epis

  1. 119

    The Relationship Rule That Changes Everything in Sales: Sarah Krey, Merchandise Manager, Do it Best

    Sales is not about pressure. It is about people. In this Grit Blueprint Podcast conversation, recorded on the floor of the Do it Best True Value Spring Market in Denver, I sit down with Sarah Krey of Do it Best Corp to talk about the human side of winning in the hardware industry. With 25 years in home improvement and a shelf full of honors, Sarah brings a rare mix of competitiveness and warmth that makes people want to work with her.We start with building trust with customers, and Sarah’s simple rule: never lie, and never bash your competitors, because every time you say a competitor’s name you are advertising them. From there we get tactical on building relationships in sales, thriving in high-pressure market seasons through planning, and why she credits her college basketball years for teaching her to know her role and show up every day.If you have ever wanted to know how to handle rejection in sales, Sarah’s mindset will stick with you: a “no” is rarely permanent, so you follow up, stay connected, and keep helping. We also spotlight women in the hardware industry, mentorship across generations, and her boss’s advice to “make yourself big” without ever bragging.Along the way you will collect sales career advice you can use tomorrow: take initiative, stay curious about AI and new products, and be gracious with yourself when you make a mistake. Whether you grow with the Do it Best co-op or run your own shop, this episode will help you stop being the best-kept secret.What you'll take away today:Building relationships in sales starts with honesty and heart, not pressure. Sarah has never lied to a customer, and that trust is exactly why people want to work with her year after year.How to handle rejection in sales gets easier when you treat every “no” as a “not now.” Follow up, stay connected, and keep leading with “how can I help you?” instead of a pitch.Building trust with customers means staying in your own lane and never bashing competitors, because every time you say their name, you are giving them free advertising.Women in the hardware industry are rising fast, and mentorship is the multiplier. Sarah refuses to shrink her personality, and shows how to “make yourself big” without ever bragging.Sales career advice that lasts: take initiative, stay curious about new products and AI, and be gracious with yourself, because almost every business decision is reversible.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  2. 118

    Inside Luxury Real Estate in the Appalachian Mountains | Burton Community at Lake Burton

    Inside Luxury Real Estate in the Appalachian Mountains | Burton at Lake BurtonI'm Stefanie Couch, Founder of Grit Blueprint, and in this episode of Behind the Build, I'm taking you deep into the Appalachian Mountains to the shores of Lake Burton, where a remarkable luxury real estate project is coming to life. Welcome to the Burton, a brand-new community in Clarkesville, Georgia, where master planner Lew Oliver has designed stunning luxury houses that prove thoughtful architecture can blend seamlessly with nature.This community connects Laprade's Marina to the Appalachian Trail with mountain living on the lake. Lew still hand-draws every plan, and that artistry shows in every room we tour. He shares his vision for a community built around connection first, the lake and mountains second, all of it revived from the lost town of Burton that has sat underwater for a hundred years. We walk through two very different show homes, one rich and dramatic, one light and airy, each packed with custom details. These include thermally modified Solarwood siding, a nine-foot custom door from Magbee Contractors Supply, marble countertops with hidden pop-up power, and a rooftop deck floored in black locust. We also dig into the Lew Oliver Millwork Collection, created in partnership with Magbee Contractors Supply to bring powerful, historically accurate moldings back to the market. The collection is featured throughout the custom homes in the Burton community.If you love custom homes, beautiful design, or are simply dreaming about living in the mountains, this is your chance to see how a community like this comes together from the very first sketch. Surrounded by Lake Burton, nearby creeks, the Appalachian Trail, stocked fishing ponds, and the quiet of the wooded mountains, Burton offers something rare: serenity you can actually live in. North Georgia real estate offers a rare mix of lake, mountains, and community, and you’ll understand why Burton may be one of the most special places to call home.The featured homes are available for purchase now. The first home we toured:140 Cove View Lane - Homesite 3 List price at $3,999,000Living Area 4,942 square feetBedrooms: 5Bathrooms: 5 & 1 HalfBuilder: McKinney BuildersThe second home we toured:90 Cove View Lane - Homesite 8List price at $2,450,000Living Area 3,333 square feetBedrooms: 4Bathrooms: 4 & 1 HalfBuilder: McKinney BuildersLearn more: https://www.burtoncommunity.com/Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  3. 117

    AI, Consumer Trends, And Succession Planning: How A 100 Year Old Family Business Adapts To Change

    What does it take to run a building materials company for 100 years and set it up to win for 100 more? That is the question at the heart of my conversation with Will Lummus, fifth-generation CEO of Lummus Supply, recorded inside one of the tiny homes his team built in their Acworth, Georgia, showroom. With consolidation accelerating across the building industry, Will makes a strong case that the independent dealer has a durable niche when it commits to service over price, surrounds every customer with a hands-on team, and brings far more value before, during, and after the sale than lumber, millwork, and doors alone. We get tactical about how Lummus sells windows and doors. Instead of leaning on energy efficiency specs, Will adapts to what homeowners and builders actually want: more glass, more natural light, and openings big enough to frame the view. The tiny home showroom lets buyers lift, open, and feel full-size doors and windows. As my friend Michael Tull says, “Show and tell and watch it sell.” Over 92% of family businesses have no succession plan. Will explains how the CSA Next Gen program reshaped his own transition into leadership, and what excites him about watching his daughter Ashlyn bring fresh energy to the business. We close on the conversation dominating our industry: technology and AI. Will shares where AI-generated takeoffs stand today, why accuracy matters most when you are building a home, and why a nimble independent can adopt AI faster than a giant big box store. Will’s approach is a practical, human blueprint for growing a family business in a changing market.What you'll take away today:Independent building materials dealers can thrive against consolidation by going to market differently and winning on service, not price.Selling windows and doors gets easier when customers can feel a full-size product in a showroom before they buy.Family business succession planning is a five-to-six-year journey. Start empowering the next generation now.Next generation leadership gets stronger through programs like CSA Next Gen that build networks, mentorship, and preparation.AI in the building industry is the biggest opportunity right now, and nimble independents can adopt it faster than the giants.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  4. 116

    The Proven Technology Strategy All Independent Retailers Should Follow | Adam Gunnett

    Technology is moving faster than our industry has ever seen, and on this episode of the Grit Blueprint Podcast I sat down on the floor of the National Hardware Show with Adam Gunnett, the VP of Business Intelligence and Strategy at Busy Beaver Building Centers. Adam has done something rare in independent retail. He took a 19-store neighborhood hardware chain in Pittsburgh and built it into one of the most technologically advanced independent home improvement operations in the country, earning a cover feature in Hardware Retailing and a CIO of the Year nomination along the way.In our conversation, Adam pulls back the curtain on how he separates signal from noise when it comes to technology that could improve his business. His filter is simple and powerful: what problem are you actually solving, and how will it make my people more efficient? You’ll learn why so much retail technology fails on adoption rather than implementation, and why over-engineered software with 500 features rarely survives contact with a busy store. Adam explains his change management approach, the difference between proof of concept and proof of technology, and why he insists on a 30 to 90 day trial before committing to implement any new technology.We also talk about the human side of technology. Adam shares how electronic shelf labels and AI tools free his associates from tasks they dislike so they can focus on the legendary customer service that independents win on. He tells the story of Bruce, the associate who knows every department, and how AI now helps a part-time high school student answer like a 30-year veteran. If you lead an independent hardware store, a lumberyard, or any building industry business and you want a clear, practical path to using AI and retail technology, this episode is built for you. Start where you are, and start today.What you'll take away today:Retail technology only works when it solves a real problem, so always ask what you are actually solving for before you implement anything.AI for independent retailers is most powerful when it levels up your people, like turning a part-time high school student into your most knowledgeable associate.Technology adoption depends on change management and team buy-in, not on how many features a tool has.A point of sale implementation can feel like the deep end, but listening to operations, merchandising, and finance is how you get it done.Electronic shelf labels and similar tools free your associates from tasks they dislike so they can focus on legendary customer service.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  5. 115

    Next Generation Leadership Future Proofs Family Businesses | Brookelyn McClellan, Hardware Sales Inc

    What does it really take to carry a legacy business into its fourth generation without losing what made it special? In this Grit Blueprint Podcast conversation, I sit down with Brookelyn McClellan of Hardware Sales, a Bellingham, Washington institution that began selling dynamite to loggers and miners back in 1962 and has grown into a multi-million dollar retailer with its own e-commerce engine. Brookelyn was named a 2025 NHPA Young Retailer of the Year Honoree, and she is a textbook example of next-generation family business leadership done right. We explore hardware store e-commerce through her company's lean Amazon operation that manages and protects national brands, an entirely separate revenue stream that keeps the business diversified. We unpack her private label brand strategy, how she pressure-tests new products and partners, and why she leans toward high-volume, brand-agnostic items where a store brand can win. Brookelyn opens up about social media marketing for retailers, sharing how creative, slightly unconventional content took the brand from zero to thousands of followers fast. She also walks through her approach to community marketing for a local business, from co-branded craft beer and cider releases to collaborations with breweries, gyms, and mountain biking groups that make the store the heartbeat of its town. Whether you run an independent hardware store, lead a building-industry company, or are simply ready to modernize a business that has always relied on word of mouth, you will leave with ideas you can use right away. This is a bold, practical, human conversation about getting found, getting trusted, and getting chosen.What you'll take away today:Social media marketing for retailers can take a brand from zero to thousands of followers in under a year when you post authentic, out-of-the-box content instead of trying to look like everyone else.Next-generation family business leadership means carrying the legacy forward while bringing in new ideas, like social and e-commerce, that the generations before you never had the chance to try.A private label brand strategy can grow your margins and your identity when you focus on the commodity, price-sensitive products you already move in volume.Hardware store e-commerce, like selling and managing brands on Amazon, can become one of your fastest-growing revenue streams without adding a single brick-and-mortar location.Community marketing for a local business, from craft beer collabs to local partnerships, turns your store into the heartbeat of the town and earns the kind of loyalty money cannot buy.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  6. 114

    The Powerful Secret to Career Growth: Embrace The Messy Middle with Sarah Lee of Blish Mize Co.

    What does it really take to grow a career inside one company for 25 years? In this episode of the Grit Blueprint Podcast, I talk with Sarah Lee, VP of Purchasing at Blish-Mize Co., who answered that question by living it. She walked in the door as a receptionist in 2001 and worked through the catalog, advertising, and purchasing departments before becoming the first female merchandise manager and, eventually, the executive setting the assortment for a fifth-generation family business that has been running since 1871.We get honest about the part of the journey nobody likes to talk about: the messy middle. Sarah explains why she kept saying yes to new roles, how the roles she didn't love sharpened the leader she became, and what it takes to move a 155-year-old, change-resistant team without breaking what made it strong. If you lead people inside a legacy company, her approach to testing the old way against today's reality will give you language you can use moving forward.This one is also a masterclass for anyone selling into the channel. Sarah breaks down how two-step distribution actually works, the filter she uses for building materials purchasing decisions, and what makes her stop at a booth when she is buying for more than 1,500 independent hardware retailers across 13 states. She also gets into the brand shifts reshaping the shelf, why private label keeps gaining ground, and how the right technology keeps a legacy distributor competitive. Her take on selling at trade shows, and the one cold-call story that turned into real opportunity, is worth the watch on its own.We close on something I care about deeply: a clear, encouraging word for women in leadership and for anyone climbing without a map. Decide, stay open, and keep building. Hit play, take a few notes, and pass it along to someone in your building world.What you’ll take away today:Career growth in a family business doesn’t require leaving — Sarah’s 25-year climb from receptionist to VP shows how saying yes to every role builds an unmistakable career.Two-step distribution becomes clear when you see how Blish-Mize connects manufacturers to more than 1,500 independent hardware retailers across 13 states.Building materials purchasing decisions come down to a simple buyer filter: does the product grab attention, can your stores win with it, and is there room for everyone to profit.Selling at trade shows still beats the cold email — one face-to-face conversation on a trade show floor can open a door that a buried inbox never would.Women in leadership facing the messy middle get a clear directive: decide, stay open, and treat every step as a stepping stone.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  7. 113

    Demo, Renovation & Building Our Future: Behind The Scenes at Grit Studios | Building Grit E1

    This is where Building Grit begins. In this first episode, I hand you the keys to Grit Studios on day one and let you see the messy, exciting reality of building industry entrepreneurship from the inside. We just signed the lease for this space, and you will catch the very first moments: taking down old shelving, lighting candles so it feels like home, and planning out every corner. I show you where the podcast studio is going, where clients will sit, where we will photograph the windows, doors, and product lines that fill this industry, and the private pink room where guests will get ready. More than a tour, this episode is a real reflection on scaling a small business three years in. I talk about getting fired, starting over, building a team of passionate people, and choosing to plant our flag in the North Georgia mountains instead of a big city. I explain what a category of one business actually means and why I am convinced we can build one. No one has created a media and visibility company built specifically to grow reputation and revenue in the building industry, and that blue ocean is exactly where I want to swim. I also share my family lumber roots, the granddad and dad who ran lumberyards before me, and why so many strong women in the building industry are part of what we are building. If you have ever dreamed of building something epic that has never been done, watch this and remember the moment with me. The work can be hard. Let's make it unmistakable.What you'll take away today:Entrepreneurship and scaling a small business are hard, but you will see exactly what three years of grit, momentum, and real progress look like behind the scenes.A category of one business is built by doing what no one else has done, and I will show you why I am betting everything on that bold idea.Building a podcast studio and a full media space from scratch improves our ability to create great content for Grit Blueprint and our clients in the building industryBuilding industry visibility, media, and AI are where the future is heading, and getting found early is how you stop being the best kept secret and become the first choice.Women in the building industry are leading, building, and winning, and you will meet the passionate, smart team making it happen.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

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    Consultative Selling Tactics That Customers Actually Love with Merchandise Manager Abeer Saeed

    The best dealers in the building industry are not just stocking product. They are guiding people toward the home they actually want. In this conversation, I talk with Abeer Saeed, Merchandise Manager at Do it Best, about how consultative selling helps customers land on exactly what they want while believing it was their idea all along. Abeer came up through interior design and retail at JCPenney and Ashley Furniture before joining Do it Best, and she brings a rare blend of design instinct and merchandising strategy to the millwork and cabinets category.We start with her core philosophy: sell the vibe, not the product. Buyers do not care about technical specs nearly as much as they care about how a space will make them feel. Abeer shares how to uncover a customer’s real pain point, ask the right follow-up questions, and naturally upsell into drawers, bar areas, and organization solutions without ever pushing. It is one of the clearest breakdowns of customer experience I have heard on the show.From there, we get tactical on showroom design. Abeer walks through the small, affordable upgrades that make the biggest difference, from refreshing tired flooring and swapping in easy-to-change vignettes to fixing lighting and clearing clutter so samples look like the showpieces they are. We also dig into virtual reality kitchen design and how tools like Studio 695 and Roomvo let dealers render a full kitchen, walk a customer through it, and close more building materials retail sales without a massive showroom investment.We close with a look at why creativity and emotion belong in this industry, how women drive most design decisions, and what it really takes to make a space feel special. Whether you run a lumberyard, a hardware store, or a design center, this episode will help you turn visibility and great customer experience into growth. Stay unmistakable.What you'll take away today:Consultative selling starts with the customer’s pain point, not the product, so you solve the real problem and upsell naturally.Selling the vibe instead of specs turns how a space feels into the reason customers buy, which is the heart of great customer experience.Virtual reality kitchen design lets you render and walk a customer through their space, closing more sales without a huge showroom investment.Showroom design wins come from small, affordable upgrades like fresh flooring, easy-to-swap vignettes, smart lighting, and clutter-free samples.Building materials retail grows when millwork and cabinets are merchandised as design experiences, not just boxes on a shelf.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  9. 111

    Why Betting On Yourself Creates Lasting Financial Freedom with Devonie Hutchinson

    Some of the best builders in this industry started with a truck, a trade, and a decision to bet on themselves. In this episode of the Grit Blueprint Podcast, I talk with Devonie Hutchinson, founder of DGB Developments in Wichita Falls, Texas, about how she turned a 2012 weekend side hustle into a full-service construction and junk removal company, and why she walked away from the false security of a steady paycheck to do it.We dig into the moment she realized she could count on herself more than any employer, and how that mindset shift moved her from hauling junk to running licensed roofing, remodeling, and large commercial demolition projects, including a 500,000 square foot industrial teardown. If you have been weighing how to start a construction business or wondering whether to go all in on your own thing, Devonie offers a grounded, practical look at taking smart risks while surrounding yourself with the right people.We also get honest about working with your spouse and a business partner at the same time, raising entrepreneurial kids, and giving back to your community. Devonie explains why she believes skilled trades careers are one of the smartest moves a young person can make right now, how apprenticeships can lead to naming your own price, and why AI is changing white collar work faster than it is changing blue collar work. For anyone in windows, doors, lumber, hardware, or the broader building world, this is a conversation about grit, growth, and refusing to stay the best-kept secret in your market. Watch to learn how to bet on yourself, build a business that scales, and prepare the next generation to win.What you'll take away today:How to start a construction business by taking smart risks and surrounding yourself with the right people before you ever swing a hammer.Why betting on yourself is often safer than the false security of a paycheck, because the one person you can always count on is you.Why skilled trades careers can out-earn a college degree, and how an apprenticeship can lead to naming your own price in four years.How working with your spouse can actually strengthen your business when you each own a different role instead of competing.Why AI and blue collar jobs are not enemies, and why the job site will stay human long after white collar work changes.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  10. 110

    From Hobby To Empire: How NataLee Callahan Created An Authentic Brand And Business Around DIY Design

    I have spent my whole life in the building industry, and one thing I know for sure is that the best people often stay the best-kept secret. NataLee Callahan refused to let that happen. In this episode she shares how a casual hobby in 2011 grew into more than half a million subscribers and a patented power tool line built for the women the industry forgot.If you are trying to figure out how to start a YouTube channel, you will hear the unglamorous truth: it took two years and a lot of bad videos before anything went viral. NataLee explains the content creation strategy that kept her going, why building a personal brand is about serving one real person on the other side of the screen, and how the platform has changed from long-form video to the short-form push happening right now.We also get honest about authenticity in the age of AI. NataLee leaves her mistakes, her tears, and her broken projects in the final cut on purpose, because that human imperfection is exactly what machines cannot fake. As more content becomes artificial, the real people are the ones who will be remembered, trusted, and chosen.Then we get into the business of it. NataLee saw the same comments over and over from women who felt tools were too big, too heavy, and not made for them. Instead of complaining, she built the answer. You will learn how to launch a product by listening to your market, why power tools for women are a massive untapped opportunity, and how she turned a gap into a brand with real patents and real demand.This one is for any leader sitting on the edge of a big move. Start before you are ready, leave the mistakes in, and become unmistakable.What you'll take away today:How to start creating media content with no audience, no team, and no guarantee it will work, and why that is exactly the right time to begin.Building a personal or company brand is a long game, and consistency for years is what it takes to be unmistakable to your customers.Authenticity in the age of AI is your biggest competitive advantage, because an authentic connection builds trust with your audience.How to launch a product by listening to your audience and filling a real gap instead of guessing at what the market wants.Follow NataLee, Designed To The Nines, & Shop the Aleah Power Tools Line:YouTube | Designed To The Nines:  ⁨@designedtothenines⁩ Website | designedtothenines.comYouTube | Aleah DIY:  ⁨@aleahdiy⁩ Website | aleah.comThis episode was filmed live at NHS Concept To Commerce 2026:Website | nhsconceptttocommerce.comYouTube | @NHSConcepttoCommerceBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  11. 109

    How Doors Are Made On The Kval Door Machine: Behind the Build at Magbee Contractors Supply, Part 2

    Most people who sell doors have never seen one built. That is a problem. The product is more technical every year, the margins are tighter, and the warranty claims come fast when something is installed incorrectly.In this episode of Behind the Build, I walk through Magbee Contractors Supply in Winder, Georgia, with owner Bob Magbee. We tour the custom door shop and watch the process of making a door from start to finish.You’ll learn how doors are made on the Kval door machine, the Lamborghini of door machines. We cover the steps it takes to run a vertically integrated door manufacturing line at scale, including hinge routing, screw application, weather stripping, and threshold seal protection for the jobsite.You’ll learn what a split jamb is and how it comes apart in the field so casing can be pre-applied at the shop. We see a V-nailer in action, making brickmold hoops, and discover the benefits of assembling and applying these to the door unit in the shop instead of the field.Bob talks about why being vertically integrated matters for a dealer, how it solves warranty problems for builders, and why volume matters when you’ve made this kind of investment.This is the kind of behind the scenes content I wish I had when I started selling doors. If you are a dealer, a sales rep, or a builder, this door shop tour will change how you think about the product on your jobsite.What you'll take away today:How doors are made from raw components into a finished unit.Why the Kval door machine is the most trusted piece of equipment in a serious custom door shop, and what it can run.How split jamb installation works in the field and why dealers in Georgia pre-apply casing in the shop to save builders time.Why Magbee Contractors Supply built a vertically integrated custom door shop and what that solves for builders on warranty and turnaround.Tips that door sellers should know about how doors are made.Explore Magbee Luxury's Beautiful Products:https://magbeeluxury.com/Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  12. 108

    Simple Marketing Strategies That Drive Revenue For Independent Businesses | Marketing Panel at Do it Best Spring Market

    If you run a hardware store, lumber yard, or building supply business, this episode shows you how to compete without big box budgets. I sit down with Sharona Eiserer of Wood Shed Lumber and Hardware, Ashley Guest of Harbin Lumber Company, and Kerry Hasselbach of Do it Best to break down omnichannel marketing for independent dealers that actually drives foot traffic and revenue. Sharona Eiserer runs Wood Shed Lumber and Hardware across six locations in Missouri. She does live radio twice a week, and helped kick off the company's video content by recording their first reel. Now her team has taken the reins and has over 500 posts on Instagram.Ashley Guest is the marketing manager at Harbin Lumber Company, a fourth-generation business in Georgia with about 300 employees. She built a branded apparel program where every employee gets a $100 stipend twice a year to wear what they choose, and the logo now shows up on kids at the Little League field and shoppers at the grocery store. Kerry Hasselbach leads marketing at Do it Best and has spent 20 years building brands across fashion, retail, and home. She walks through the digital tools available to members and what most dealers are missing. If you have ever felt like marketing is too big, too expensive, or too confusing for your business, choose one thing from this episode to implement, and start winning. What You'll Take Away Today:- Omnichannel marketing for independent dealers is not a digital-only game. Print, radio, events, and in-store signals still drive real customers through the door.- A branded apparel program turns your team and your customers into walking billboards. Done right, every hat and hoodie pays back the cost in word of mouth.- A simple marketing strategy for lumber yards comes down to the four C's: customers, culture, community, and consistency. If one bucket is empty, you are leaving money on the table.- Google My Business for retailers and reviews are still the cheapest way to get found. Most dealers have not even claimed their listing.- Do it Best digital marketing tools make it possible to plan, post, and track ads without hiring a full marketing team. Many members are not using what comes with their membership.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  13. 107

    How a 70 Year Custom Millwork Shop Operates: Behind The Build at Magbee Contractors Supply Part 1

    Most lumber yards sell what their suppliers stock. Magbee Contractors Supply builds it. In this episode of Behind the Build, I head to Winder, Georgia with owner Bob Magbee, VP of Sales Stewart Brandon, and inside sales manager Melissa McDougald to walk a 20-acre, rail-served yard and the custom millwork shop that sits at the heart of the operation.You will see how Magbee runs a real custom wood door shop. We find door slabs in white oak, poplar, and maple, raised panels, shaker designs, and a 48-inch wide door with a custom lattice grid built in-house, that you will not find at a big box. You’ll learn about multi-point hardware, flush glaze exteriors, direct set vs sash set transoms, and the difference between true divided lite and simulated divided lite. These are the small details that separate a custom home from a cookie-cutter look.Bob shares how his dad and uncle started the company in Decatur in 1954 and why rail access still matters in 2026 when most framing lumber comes down from Canada. Stewart breaks down the rise of thermally modified wood, a heat-treated, chemical-free option that holds straighter, lasts longer, and gives clients the stain-grade look they want with very little maintenance.We also get a sneak peek at the Lew Oliver Collection, a curated set of doors, crowns, trim, casings, and plinth blocks designed by one of the Southeast's most respected designers, Lew Oliver, and built by Magbee Contractors Supply.What you'll take away today:A custom millwork shop can run custom wood doors, knives, moldings, and trim packages that most yards cannot offer.Thermally modified wood gives clients a chemical-free, low-maintenance option that lasts longer.True divided lite and simulated divided lite look similar, but solve very different jobs for high-end home building materials.The Lew Oliver Collection gives builders and homeowners a curated path to custom without starting from scratch.A 20-acre rail-served yard with custom wood doors built on site is how a family business competes with the giants.Explore Magbee Luxury's Beautiful Products:https://magbeeluxury.com/Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  14. 106

    Designing The Future: Modular Homes, Custom Millwork, And Walkable Communities with Lew Oliver

    Lew Oliver has spent decades doing something most designers never attempt. He does not just draw homes. He plans entire towns. From Seaside to Rosemary Beach to the first expansion of Edinburgh since 1805, his work has shaped some of the most loved communities in the world. In this episode of the Grit Blueprint Podcast, I sit down with Lew at his studio in Clarksville, Georgia, to talk about what real community building looks like and why so many developers miss it.We walk through his philosophy on vernacular architecture, why a home should feel like it belongs to the land, and how the early settlers of the South shaped a building tradition still worth studying today. You’ll learn the principles of new urbanism and walkable community planning, including how a hundred houses can sit on fifteen acres instead of one hundred, and what that does for both people and profit.We also break down two collections Grit Blueprint helped bring to life. The MOD Modular Home Design Collection is built to make stylish, well planned neighborhoods attainable for teachers, families, and first time buyers. The Lew Oliver Collection with Magbee Contractors Supply is a curated millwork, molding, and door collection that ends the twenty year drought of soulless trim and doors, and brings real detail back into homes.Lew shares why labor shortages are pushing modular forward, why details create the moments people remember, and what most developers get wrong when they try to manufacture a sense of place. If you are a builder, dealer, designer, or developer in the building industry, this conversation will sharpen your thinking about scale, materiality, and affordable home design.What you'll take away:Why vernacular architecture creates homes that feel like they belong on the land and sell faster because of it.How walkable community planning lets you fit one hundred homes on fifteen acres, raise margins, and preserve land.Why modular home design is the path to affordable home design without losing style or quality.How the Lew Oliver Collection with Magbee Contractors Supply ends the era of boring trim and brings detail back into homes.What most developers get wrong about new urbanism, and what it takes to build communities people refuse to leave.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  15. 105

    How To Start Using AI In Your Business: Proven AI Tips That Help Businesses Grow with Jason Blair

    Most leaders in the building industry know AI is going to change the game. Very few have a real plan for what to do about it. This episode is a working playbook on how to use AI in your business from a CEO who is already doing it.Jason Blair runs Tal Building Centers, a family-owned company with 28 locations in the Pacific Northwest. Fifteen months ago, he started an internal AI committee with people from across his organization. Not just IT. Not just leadership. A real cross-section of his team. The goal was simple. Define what AI means for Tal, set governance, and put it to work as an augmentation tool, not a replacement for people.In this episode, I sit down with Jason at the Do it Best Market to break down the real moves. You’ll learn how he used ChatGPT as a thinking partner on a project he called Project Clarity, which solved months of friction between three of his departments. Jason shares how he uses AI to help write board updates in five minutes, how his AP department runs a 225 million dollar business with two people, and how he handled the youngest leader on his team who was the most resistant to AI.This is not theory. This is AI for small business owners in action. You’ll learn how to keep sensitive data safe, why Loom is one of the smartest tools for training your team, and what the next 12 months look like for AI in the building materials industry. If you have been waiting for a sign to start using AI at work, this is it.What you'll take away:- AI works best when you treat it like a thousand dollar an hour consultant, not a search engine.- You can get started with AI in your business with simple tasks like writing emails, summarizing financials, and verifying POs.- Using AI as a thinking partner can help you spot leadership blind spots and find friction between teams that you cannot put your finger on.- AI automation is already helping 225 million dollar companies run AP departments with only two people.- How you start using AI at work matters less than the fact that you start. Pay the 20 dollars a month, turn off data sharing, and ask it to help with tasks that you do every day.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  16. 104

    How Custom Design And Millwork Transform Spaces: Inside Chip Wade's Stunning Luxury Treehouse Rentals

    In this episode of Behind the Build I'm in Chatsworth, Georgia, with Chip Wade at The Perch Treehouses. The three luxury treehouses are located in the North Georgia mountains and have stunning views of their wild surroundings. The Jenny, The Tom, and The Jake, share the same square footage and the same engineered foundation. But the second you walk through the front door of each one, the feel is completely different. That's what custom design and real millwork do for a home.I'm a door nerd, so the front doors are where I start. The pink Dutch door on The Jenny was something Chip called me about. We drew it on a napkin at lunch, and Magbee Contractor Supply turned that sketch into a real shop drawing and a real door. The Jake has a solid mahogany gothic arch double door that I had only ever seen in my dreams. These doors set the tone for the entire build, and they prove what's possible when you work with a dealer who can actually deliver custom.I grew up in this industry, and I've walked through a lot of houses. This one stopped me. Standing inside, the arches line up. The hardware feels heavy in your hand. The colors connect across rooms. That's what a custom luxury build feels like, and it's the reason guests pay a premium to stay. Chip brought in partners who could deliver: Magbee on custom doors, Daltile on countertops, Oltre on cast fireplaces, John Boos on butcher block, Murphy Door, and so many more. These are the manufacturers and dealers who make a design vision real.Living in a space like this hits different. For builders and dealers watching, the takeaway is simple: pick the right partners, commit to custom, and the build sells itself.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  17. 103

    How To Modernize Custom Manufacturing With Powerful Software: Dori Shoshan, Panda Windows & Doors

    I sit down with Dori Shoshan, head of Innovation and Business Development at Panda Windows & Doors, inside the Las Vegas showroom of one of the most respected custom luxury windows and doors manufacturers in North America. Dori is a working radiologist and the son of Panda's founders, Avi and Tiranit Shoshan, who started the family business in 1991 in Israel, where his father chose to start with the hardest product in the category, radius curve multi-slide doors, and built his own bending machine to do it.Dori walks through how a family-owned window manufacturer is rebuilding the engine room of the company. He breaks down the multi-year rollout of Paradigm’s building industry software, including how it has cut quote turnaround from several days to about one hour and turned a one-week shop drawing process into a one-click output. He explains why he chose Paradigm over European systems, how it now runs configure price quote, cut optimization, packing slips, and CNC manufacturing instructions on one seamless platform, and how it will give dealers self-serve quoting of Panda’s products for the first time.Dori and I also dig into AI in the building industry, why slim profile multi-slide and lift and slide doors are taking over the high-end market, and why Panda is considering a broader go-to-market strategy. You’ll learn the story behind the Panda name, how the team protects the founder's standards as they scale, and what he hopes the next ten years look like for the family. If you build, sell, or specify windows and doors, this conversation is a clear look at how to modernize your processes without losing the human element.This podcast was produced alongside an episode of our Behind The Build series, where we toured Panda's factory floor with Dori's sister, Noya Shoshan. Watch the full tour and see why Panda doors are showing up in casinos, hotels, and dream homes across the country:https://youtu.be/BoecyLZwhD4Thank you to Panda Window & Doors for hosting us.See more of their cutting-edge luxury products: https://www.panda-windows.com/ This Behind the Build episode was sponsored by Paradigm. Paradigm’s software solutions help organizations throughout the building industry supply chain to boost sales, reduce costs, and become more competitive. Learn more: https://myparadigm.com/ Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  18. 102

    The Four Cs Of Marketing for Building Materials Companies with Ashley Guest, Marketing Manager at Harbin Lumber

    Most lumber yards stay invisible in their own market. They sell millions of dollars of product a year and the people next door still do not know their name. Ashley Guest is changing that at Harbin Lumber, a fourth generation, century-old building materials dealer in Lavonia, Georgia. She walked in four years ago with a marketing degree and zero industry experience. There was no playbook. There was no team. There was a blank canvas and a paintbrush.We break down exactly how she built a brand from scratch. You will hear her four C's of marketing, the framework she uses to balance community, culture, customers, and consistency when she is the entire marketing department.Ashley shares the moves that worked. The branded employee swag store that turns staff into walking ads. The breast cancer awareness reel that went viral inside a male-dominated industry. You will also hear what to do when you are told no, how to choose where to spend your marketing time, and why hats are still one of the smartest twenty-dollar marketing buys an independent dealer can make.If you run an independent lumber yard, hardware store, or building supply company, this is a real conversation about how to get seen and get chosen in your local market.What you'll take away today:- The four C's of marketing give a one-person marketing team a simple way to balance community, culture, customers, and consistency without dropping a bucket.- Marketing for building materials dealers is built on relationships and brand, not one-size-fits-all tactics, and Ashley shows how to make every campaign feel local.- An employee swag store with a twice-yearly credit turns staff into walking ads and is one of the highest-return moves an independent lumber dealer can make.- Independent lumber dealer branding starts with knowing your story, which is why Ashley read Harbin's century-old history book front to back before she posted anything.- A fourth generation lumber company can still grow on social if you stay consistent on the platforms your customers actually useWatch & Subscribe on YouTube: https://youtu.be/4HAkpCE82m4Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  19. 101

    How To Build A Local Brand: Small Town Retail Marketing That Works with Sharona Eiserer

    Sharona Eiserer bought a struggling 60-year-old lumber yard at six months pregnant and grew it into six Wood Shed Lumber and Hardware locations across rural Missouri. In this episode of the Grit Blueprint Podcast, she shares how she saved a dying small-town retail business, why the Do it Best co-op model beat her franchise experience, and the exact social media and radio playbook she uses to win against bigger competitors. If you own an independent hardware store, run a rural lumberyard, or are thinking about buying a family hardware business, this conversation gives you a real plan. You will hear how to handle ownership transitions, how to get your team on TikTok without making it weird, and how to build a brand people choose. What you'll take away today:- The independent hardware store plan Sharona used to turn one struggling yard into six profitable locations across rural Missouri.- How the Do it Best co-op model gives small dealers buying power, retail design help, and training that franchises never offered her.- Why rural lumberyard owners must run radio, TikTok, and Facebook at the same time so customers hear one voice everywhere they look.- A practical plan for small town retail marketing that works without a big budget, big team, or a picture-perfect camera setup.- The mindset shift that lets women in hardware and next-generation leaders step into family hardware business ownership and grow it faster than it has ever grown before.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  20. 100

    How To Grow Your Building Material Business with Strategic Use of AI & Clear Goals | Jason Blair

    Jason Blair, CEO of Tal Building Centers, joins me to break down how to build a sales culture in building materials where every role drives revenue. He shares the weekly communication cadence he uses with 500 employees, how he reads company culture in the lumber industry the moment he walks a yard, and how AI fixed a three-department friction problem in 90 minutes. This episode gives LBM dealers, distributors, and building supply leaders a practical playbook on CEO team communication, AI for building materials dealers, and LBM dealer growth. You will hear how Jason doubled a 225 million dollar business, why he still picks up banding in the yard, how to use AI without losing your voice, and what to say to your team on Monday morning. If you want building supply leadership tactics you can use this week, start here.What You'll Take Away Today- Sales culture in building materials wins when every role, from forklift driver to AP clerk, knows the revenue goals and how their job ties to them.- CEO team communication needs a weekly cadence, not a yearly speech. For example, Jason records a Tuesday video called the Tal Weekly Newsletter.- Company culture in the lumber industry is a marathon. Pick a direction, stick with it.- AI for building materials dealers can replace weeks of consultant work in 90 minutes when you feed it real notes and real context.- Building supply leadership shows up in the yard. Picking up banding and nails teaches a new branch manager more than any training manual.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  21. 99

    Exit Strategy Tips for Independent Retail Business Owners with Former Founder Gina Schaefer

    What does it actually take to sell a $55 million business you built from scratch? In this episode, Gina Schaefer breaks down everything: ESOPs, succession planning for independent dealers, finding the right buyer for your business, and why she chose employee ownership over private equity. If you have ever searched "how does an ESOP work," "when should I start succession planning," or "how to exit a small business," this episode answers all of it. Gina covers how to build your exit strategy lifeline list, what to look for in a business broker or attorney, and the three things every independent dealer needs to get in order before they sell: their numbers, their visuals, and their people.What you'll take away:- How ESOPs work and why employees do not need to have money to buy your business- The three buckets you need to get in order before you sell: your numbers, your visuals, and your humans- Why your business broker may never tell you about the ESOP option — and who to call instead- How to build your exit strategy lifeline list starting today, no matter how far away your exit feels- What Gina learned buying five businesses from other owners — and how that shaped how she sold her ownWatch the episode on YouTube: https://youtu.be/_iSFBM85CD4Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  22. 98

    Where Building Materials Growth Is Actually Happening with Craig Webb, President of Webb Analytics

    The big box giants are buying everything. But independent dealers? They can still win. In this episode, Stefanie Couch sits down with Craig Webb of Webb Analytics, the most trusted data voice in the building materials industry, to break down what the 2025 M&A numbers actually mean for independent dealers. Craig shares where the real growth is hiding, why installed sales is no longer optional, and how AI and e-commerce are separating the dealers who thrive from the ones who stall. If you run a lumberyard, a hardware store, or a building materials operation and you want to know how to stay competitive against consolidated dealers, this episode is your roadmap. Covering independent dealer growth, construction supply consolidation, installed sales strategy, and AI for building materials, this conversation is packed with the data and the direction you need right now.What you'll take away today:- The three market segments where independent dealers can out-compete Home Depot and big-box consolidators: custom builds, single-specialty, and installed sales- Why installed sales is no longer optional as products like oversized doors and windows get more technical and builders need warranty protection built in- Where the real growth is happening in 2025 and beyond, including hot geographic markets, specialty product niches, and e-commerce for dealers- How AI tools built specifically for the building industry are already saving dealers money, improving contract terms, streamlining inventory, and freeing up staff hours- The two things that separate dealers who will thrive from those who won't: genuine passion for the business and a relentless drive to operate smarterReady to turn visibility into growth? Head to gritblueprint.com to learn more and book a call to talk about your growth strategy.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  23. 97

    Building a Million Dollar Network: How to Make Better First Impressions With Confidence

    If networking events feel awkward, this episode will show you how to network with confidence, start better conversations, and build real business relationships that last. Stefanie and Ben Couch break down practical networking tips for remembering names, making a strong first impression, reading body language, following up on LinkedIn, and knowing when to turn a conversation into an opportunity. You’ll learn how to stand out without sounding salesy, avoid common networking mistakes, and use personal brand, business cards, and simple follow-up systems to grow your network faster. This is tactical advice for business owners, sales leaders, and building industry professionals who want more visibility, stronger relationships, and more opportunities from every room they walk into.What you'll take away today:How to start conversations without feeling awkwardHow to ask better questions and make people feel seenHow to read body language and leave conversations the right wayHow to follow up fast so good meetings turn into real relationshipsHow to stand out through confidence, style, and personal brandChapter Markers:00:00 How to follow up after networking02:41 Why networking matters for business growth04:44 How to be more approachable at events05:36 How to ask better networking questions07:26 How to remember names at networking events09:31 How to build trust with warmth and competence10:11 When to pitch and when not to13:52 How to overcome networking anxiety16:40 How to make people feel included at events20:57 How to avoid awkward long conversations22:04 How to read body language in networking25:39 How to make a strong first impression29:00 Why your phone hurts networking31:06 Why physical business cards still matter34:57 How to keep networking conversations balanced36:47 What to wear to networking events42:12 How to build a memorable personal brandBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  24. 96

    How to Improve Your Sales Results and Earn Customers' Trust | Sarah Campbell, Sierra Pacific Windows

    If you sell windows, doors, or other high-ticket building products, this episode will help you become a stronger, more trusted salesperson. You’ll learn how consultative selling, job site knowledge, and better questions can help you uncover what customers really need instead of jumping too fast to a product recommendation. We also get into why emotional buying drives more decisions than most people realize, how to build credibility faster with contractors, architects, and homeowners, and why understanding installation and product performance makes you more valuable in the field. If you want to improve customer trust, sharpen your sales process, and sell high-end windows and doors with more confidence, this episode will give you practical insight you can use right away. What you'll take away today: How consultative selling helps you uncover the real problem before offering a window or door solution  Why sales training and the first 30, 60, and 90 days matter so much in high-ticket building product sales  How job site visits make you better at window sales, door sales, and technical conversations with contractors and architects  Why emotional buying drives more decisions than most salespeople realize, especially in the home  How purpose, curiosity, and positive alignment help you stay sharp, sell better, and grow long termChapter Markers:00:00 How to sell by solving your customers' real problem00:55 How to reinvent your career and start over04:11 How to embrace a big career change06:38 How to get into window and door sales09:03 How to train new sales reps better12:00 How to ask better sales questions15:11 How emotional buying shapes sales17:36 How to stop prescribing too early18:42 How job sites make you better at sales23:47 How to grow confidence in sales27:08 How purpose improves your sales mindset29:53 Sierra Pacific Windows' Story And Sustainability31:45 Why Sierra Pacific Windows stands out35:17 Sarah Campbell's Lightning RoundBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  25. 95

    Most Founders Break Under This Pressure. From NAVY SEAL to CEO: Sam Mackey, CEO of Outsider

    What can a founder learn from a former Navy SEAL who built a brand from scratch? In this episode, you’ll learn how discipline, pressure, and resilience shape better leaders, why mentorship matters more than most entrepreneurs realize, and how small wins stack into real business growth. Sam Mackey, CEO of Outsider, shares hard-earned lessons on entrepreneurship, brand building, purpose, and what it takes to keep moving when the pressure is high and the path is uncertain. If you are building a small business, leading through stress, or trying to turn grit into momentum, this episode will give you a sharper mindset and a more practical view of what real growth takes.  What you'll take away:• Why discipline matters more than motivation as a founder • How small wins stack into real momentum when you are building a business • Why founders need mentors, hard feedback, and people who will tell them the truth • How pressure can either break you or sharpen you, depending on how you respond • What it takes to build a brand with purpose instead of just chasing attention or sales Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  26. 94

    Independent Retailers Need Better Data. Do it Best Has The Tools: Nick Talarico, President of Do it Best

    What does it look like to lead through massive change without losing the heart of the business? In this episode, I sit down with Do it Best president Nick Talarico to talk about leadership, grit, customer experience, and the real work of helping independents win in a changing market. We get into Retail Pulse, the new data tool built to help stores see what is working, fix what is not, and make smarter decisions faster. We also talk about Nick’s unlikely path from auditor to sales leader to president, why trust still wins, and why the future belongs to leaders who are strong in mind, body, and spirit.Topics we covered:• What Retail Pulse is and how it turns POS data into simple green yellow red actions• Why independent hardware stores still win on trust and relationships• Small customer experience moves that create repeat business• Why Do It Best bought True Value during bankruptcy to protect retailers• What “sound mind body spirit” leadership looks like in practiceBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  27. 93

    What We've Learned After 100 Podcast Episodes: Building Grit Blueprint with Ben & Stefanie Couch

    What does it really take to get to 100 episodes when no one cares at first? In this special episode, Ben flips the script and interviews me about how the Grit Blueprint Podcast started, what almost made it stall, and why consistency beats perfection every time. We talk about building in public, learning through bad reps, why niche content wins bigger than broad content, and how real, human media will matter even more in an AI-heavy world. If you are trying to build a brand, a platform, or a business that lasts, this episode provides proof that momentum comes from showing up. Topics we covered:• Stefanie’s background in lumberyard and building materials• How we launched our business after a major career shift• Early format mistakes and learning faster through volume• Niche audience math and why you don’t need mass reach• AI as a tool plus the rising value of real content• Favorite podcast moments including live show interviews• Our next 100 episodes and what Grit Studios becomesBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  28. 92

    Why Story Wins in Building Products with Chip Wade of Wade Works Creative & Creator of The Perch

    What if the smartest way to grow in building products is to stop selling features and start selling transformation? In this episode, I sit down with Chip Wade to talk about why trust, process, and real-world performance matter more than polished marketing talk. We get into how homeowners actually make decisions, what brands miss when they focus only on product specs, and why the companies that win next will be the ones that make the customer journey simpler, clearer, and more inspiring. If you want to build a brand that gets chosen in a crowded market, this conversation will sharpen how you think about selling, storytelling, and growth. Topics we covered:• Chip's Engineer-to-TV arc and lessons from low-budget, fast-turn projects• Product selection based on quality, warranty, and relationships• College versus Trades as parallel routes to resilience• Networking habits that compound over decades• Trust, content overload, and preserving human connection• The case for modular, cost-effective homes with real designBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  29. 91

    What it's like building a business with your spouse: Entrepreneurship, Freedom & Extreme Ownership

    What does it really take to build a business with your spouse and keep both the marriage and the mission intact? Ben and I pull back the curtain on three and a half years of grit and entrepreneurship, from working at the kitchen table to launching Grit Studios in our small mountain town. We talk about pressure, ownership, firing the wrong fits, finding the right ones, and why our culture is built on extreme ownership and high standards. If you are building something from scratch and wondering whether the weight you feel is normal, it is. This is the real story behind the growth.Topics we covered:• Designing a 2,000 sq ft studio• Training space plans and client experience on site• Entrepreneurship as freedom with responsibility• Building a team, internships, and role fit• Extreme ownership and culture of figuring it out• Incentives, sales mindset, and sustainable growth• Photography, video, podcasts, pro workflowsBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  30. 90

    One Forgotten Screw Can Cost Millions... | Fortress Building Envelope Consultants

     Water intrusion is the number one cause of construction lawsuits, and most of it is preventable. I sit down with Mark Stewart and Jeff Martin of Fortress Building Envelope Consultants to break down why roofs, walls, and windows fail and how small mistakes turn into million-dollar problems. We talk about the subcontractor gap, skipped mock-ups, poor supervision, COVID material substitutions, and why testing before cover-up can save massive future cost. If you build, specify, distribute, or insure projects, this conversation will change how you think about risk, communication, and accountability. Topics we covered:• What is a building envelope, and how can it fail?• How to prevent damage to waterproofing membranes during access and storage• Why pre-roof meetings, protection plans, and mock-ups matter• Who hires building envelope testing services and when to schedule them• Practical steps to align manufacturers, subcontractors, and supervisionBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  31. 89

    Simple Ways To Create Cashflow In Your business with Russ Kathrein, VP of LBM at Do it Best

    Most lumberyards think they have a sales problem. Russ Kathrein says they actually have a systems problem. In this episode, we break down the operational moves that quietly unlock millions in revenue, from billing special orders the right way to turning drivers into sales assets and cutting truck turnaround from 52 minutes to 12. Russ also shares his rule number one, your first loss is your best loss, and a simple AR strategy that moved percent current from 65 percent to over 90 percent without becoming the collections department. If you run a yard, manage cash flow, or want cleaner operations that drive real profit, this is a tactical masterclass.Topics we covered:• Billing special orders on receipt to improve cash flow• Clearing dead inventory and exposing carrying costs• Drivers as sales ambassadors• Smart timing and strategic investments• Balance sheet focus over vanity P&L• AR playbook to raise percent current and get paid firstBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  32. 88

    The Real Reason Customers Buy Again with Michael Tull, CEO of Tull Sales

    Windows and doors are hard, and that’s exactly why they matter. In this episode, I sit down with industry veteran Michael Tull to break down why deep product knowledge, jobsite experience, and real relationships still win in a market full of shortcuts. We talk about how mastering installation details protects margin, builds trust, and turns salespeople into long-term partners instead of order takers. If you want to sell higher-value products, reduce callbacks, and stay relevant as doors get bigger and jobs get riskier, this conversation delivers the playbook.Topics we covered:• What a Manufacturer’s Rep actually does• Two-step distribution and value add• Diagnosing install vs product issues on site• Handling price objections with apples-to-apples• Moving from vendor to trusted advisor for your clientsBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  33. 87

    How To Win in 2026: Sales Data, AI, And LinkedIn with Eric Knox, Director of LBM Sales at Do it Best

     Sales growth is not optional. In this episode, I sit down with Eric Knox from Do it Best to break down what independent dealers must do now to stay competitive as AI, data, and big-box pressure accelerate. We get practical on how to build a sales culture that keeps score, sets real goals, and uses tools like LinkedIn and AI to win new business, not just protect old accounts. Big players are rolling out AI takeoff tools and pushing the purchase journey online. If your value was tied to doing the takeoff, you need a broader promise: on-time delivery, rapid problem solving, design guidance, and proactive communication.If you want to future-proof your sales team, sharpen decision-making, and stay relevant in a fast-changing market, this conversation is required listening. Topics we cover:• Moving beyond top-line sales to tracking actionable sales metrics• Setting goals, measuring activities, and keeping score• LinkedIn for daily visibility and warm outreach• Using AI for call prep, ideation, objections, and knowledge bases• Selling value beyond just takeoffs and reducing friction• Why showrooms drive upgrades and bigger ticket salesBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  34. 86

    Why Choosing NOT To Sell To Big Box Can GROW Your Business: Jim Powell, Culpeper Wood

    Some choices change your trajectory. Jim Powell of Culpeper Wood joins us to share why their team refuses big box volume in favor of independence, relationships, and long-term brand equity, and how that stance fuels growth. We dig into the strategy behind niching down, raising grades, and curating product mixes that win in real markets, not just on paper.Jim walks us through Culpeper’s evolution from a handful of plants to a multi-location operation known for quality and breadth, from standard construction lumber to clear grades, KDAT, columns, and premium fencing. We unpack how dealers that educate customers on performance and fit gain a durable advantage. The theme is consistent: independence offers choice, agility, and expertise that big box cannot replicate, especially when a customer needs a special order or a higher-spec solution for outdoor living.We also look ahead. How do we bring the next generation into the building materials world when the technology industry recruits so aggressively? Jim shares how training, mentorship, and real relationship-building make the industry magnetic, plus why events, dinners, and face-to-face time compound trust. For dealers, the play is clear: define what you won’t do, lean into what you do better than anyone, and partner with suppliers who protect your positioning. If you’re focused on winning outdoor spaces, elevating grades, or building a reputation that travels by word of mouth, this conversation gives you a practical roadmap.Topics we covered:• Independence over big box to protect dealers• Product range from standard to KDAT and clear grades• Raising grades as a competitive signal• Niching down to own outdoor living and premium decks• Relationship selling and family-first culture• Training the next generation across sales and product• Attracting talent through brand and opportunity• Practical ways for members to connect with CulpepperBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  35. 85

    Authentic Storytelling Turns Independent Hardware Stores Into Community Favorites: Kerry Hasselbach, Do it Best

    Want a real competitive edge that big-box chains can’t copy? Start with a story only your store can tell. We sat down on the floor at the Do It Best Market in Indianapolis with Marketing Director Kerry Hasselbach to unpack how independent hardware and LBM dealers turn authenticity into measurable growth without chasing perfection.Kerry’s journey from designing handbags to leading co‑op marketing reveals a powerful truth, that industry fluency plus agency-level execution is a force multiplier for small businesses. We walk through how Do It Best’s in-house team acts like a bespoke agency: creative, paid social, display, and reputation management, tailored to each member’s goals. You’ll hear why service-led marketing outperforms product-only pushes, how to translate store life into scroll-stopping posts, and the simple habits that keep your brand top of mind in your neighborhood.We dig into omnichannel strategy for today’s buyer: organic content meets targeted social, review responses, display placements, and smart email to create demand before customers are ready to swipe a card. Kerry shares practical wins from the new digital marketing solutions platform that centralizes campaigns and reviews into one app, saving time while improving results. We also spotlight Do it Best's CORE, the College of Retail Education, and Market Learning Sessions that turn knowledge into action so teams leave with a plan, not a pamphlet.If you’re an independent looking to grow foot traffic, strengthen community ties, and build a brand that lasts, this conversation lays out a clear path: be consistent, be unmistakable, and let your customers see the humans behind the counter.Topics we covered:• Storytelling as a long-term competitive advantage• How Do It Best functions as an in-house agency for members• Managed services across creative, social, display, and reviews• Why promoting services outperforms product-only posts• Building an omnichannel plan that matches consumer behavior• Using analytics to target demographics and share of wallet• Creating relatable content from everyday store moments• Progress over perfection for social video and photos• CORE education and Market sessions to enable teams• Final advice to lead with authenticity and consistencyBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  36. 84

    This Is The Video Strategy Local Businesses Need: Brent Gentling, Bring Your Own Tools BYOT

    Ever wonder why some simple, scrappy videos drive floods of real customers while polished promos fall flat? We sat down with Brent of BYOT, a builder-turned-creator with 20 years on the tools, to unpack how clear teaching, strong hooks, and consistent posting turned DIY tutorials into a growth engine. From the dirt-to-lawn video that exploded his channel, to trade show walk-throughs that quietly trigger purchase orders, this conversation maps a practical path for local retailers who want sales, not just views.We explore how to structure short-form vertical clips for attention and the specific tactics that move the needle: capture interest in the first three seconds, invest in clean audio, keep most videos 30–40 seconds, and let your profile do the selling with clear links and addresses. Brent explains why Facebook still matters for B2C, how TikTok accelerates discovery, and when longer YouTube tutorials deepen loyalty. He also shares the surprising metric that predicts conversions, shares over likes, and tells the story of a plastic caulking finger that racked up tens of millions of views and sold out inventory.If you manage a hardware store, lumberyard, or building brand, you’ll get a workable blueprint on how to use video to create sales: start now, stay consistent, lean into humor, and spotlight the product expert, not the hard sell. Measure what matters, iterate from real data, and empower your team to test fresh ideas. The result is content that feels human, earns trust, and turns attention into revenue.Topics we covered:• Start with useful, step-by-step tutorials• Lead videos with a strong hook• Prioritize audio quality over perfect visuals• Post consistently across your chosen platforms• Use humor to show personality without hard selling• Put address and links in profiles, not the videos• Track shares and saves as signals of buyer intent• Let product experts do the talking when possibleBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  37. 83

    People, Process, And Purpose In A Tech-Shifting Industry: Rick Cross, Account Executive at Paradigm

    Fresh off the GlassBuild floor, we dig into the real story behind AI, sales momentum, and the future of windows, doors, and glass. Industry veteran Rick Cross, Account Executive at Paradigm, joins us to separate signal from noise, arguing that the biggest wins don’t come from shiny tools, but from teams that trust each other and processes built to carry weight. We explore how to turn traditional knowledge into systems, reduce error at the edges, and unlock self-serve quoting that speeds deals without sacrificing accuracy.Rick’s “hull speed” analogy anchors the conversation: like a boat, every business has a sustainable pace. Push faster than your structure allows and you don’t grow, you break. We talk through how to design for the speed you want, from clean data and clear roles to measured implementation and empathetic selling. You’ll hear how to read timing in complex deals, when to ease off and when to nudge, and why steady progress beats short-term sprints that burn trust.We also look ahead at talent and training. With a generation of industry pillars nearing retirement and AI changing workflows, the opportunity is wide open for students, tradespeople, and technologists to build meaningful careers. Associations like WDMA and NGA can bridge the gap with seminars, school outreach, and content that shows how fenestration fuels safer, more affordable homes. To close, Rick shares practical ways to reset a slump: step away, take a break, or help someone else, so you return focused and effective.Topics we cover:• Tech fear reframed through the tractor analogy• AI used to capture tribal knowledge and cut errors• People and process as the real leverage, not tools• Trust, clear paths, and win-win as project accelerants• Software reducing friction and enabling self-serve quotes• Patience in sales cycles and timing the push• "Hull speed" as a guide for sustainable growth• Habits for breaking slumps and sharpening skills• Recruiting next-gen talent via schools and mediaBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  38. 82

    Pick One Target, Play The Long Game, And Win The Contractor’s Vote: Todd Tomalak at the WDMA Executive Management Conference

    A soft market can fool you into thinking nothing’s moving. Under the surface, single-family starts are edging up, mortgage pressure is easing, and homeowners are about to unlock record equity, shifting windows and doors from isolated upgrades into bigger, General Contractor led projects. I sit down with Todd Tomalak to decode what’s next and how brands can earn the only verdict that matters: the contractor’s yes at the kitchen table.We break down why fenestration often loses to visible bundles like kitchens, and what it takes to win anyway: reduce friction, ship on time, and make installation boring, in the best way. Todd connects today’s volatility to a 1974 “lumber recession” playbook, where tail events shattered loyalties and market share moved fast. Expect more pro veto moments, where installers override plans based on what actually works on site. That’s where margins live, and where the few who master complexity will lead when demand rebounds.Search has changed too. Pros and homeowners now ask long, specific questions to YouTube, Instagram, and AI assistants. If your content doesn’t speak to climate, codes, install constraints, and aesthetics, you won’t even enter the conversation. We share practical ways to audit how GPT frames your brand, craft niche content that ranks for real prompts, and position yourself as the credible alternative when the first choice falls short. The strategy is simple and hard: pick one target, go deep, and become unmistakable to the buyers who matter most.Topics we covered:• Macro softness and rising single-family starts outlook• Windows and doors losing to visible upgrade bundles• Contractor labor tightness and the power of pro veto• Brand loyalty shaken by tail events and reliability gaps• Parallels to 1974 and the coming market share swaps• Home equity extraction fueling larger, GC-led remodels• Search shifting to YouTube, Instagram and AI assistants• How GPT frames brands and why that matters for recommendations• Niche strategy for remodel complexity and margin• Practical steps to be named first at the kitchen tableBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  39. 81

    How Independent Dealers Win With Partnerships And Visibility: Gabe Arnold, Do it Best

    Want a practical playbook for how independent dealers can outmaneuver bigger competitors? I sat down with Gabe Arnold at the Do it Best Market to dig into the moves that matter: consultative selling, smarter buying, and turning human visibility into a real advantage on the yard and online.Gabe’s story spans from Millwork Account Executive to Northeast Regional Sales Leader, and his perspective is grounded in over twenty years of helping members win. We break down why partial truck buys often cost more than they save, how reload and full-truck strategies unlock scale, and where vendor partnerships can remove friction all the way to the jobsite. You’ll hear how strong communication turned pandemic shortages into closer member relationships and why soft pricing today demands proactive planning rather than reactive buys.We also talk about the new leverage hiding in plain sight: LinkedIn. No fluff, no “go viral” fantasy, just consistent, helpful posts that show your yard, your people, and your capability. In B2B, one well-placed post can land a $20,000 door package or a $200,000 custom home order. Let your team be the face, and let your feed prove what you do every day. Looking ahead, Gabe outlines a bold five-year vision for LBM growth in the Northeast, including creative reload capacity and species mix that allow independents to compete directly with distributors in dense metro markets.Topics we covered:• Career path from millwork to regional sales leadership• Leading a young Northeast team and building capability• Consultative selling that removes friction for members• Using partnerships and reload strategy to beat distributor pricing• Humanizing brands through LinkedIn and consistent posting• B2B wins without chasing virality• Lessons from shortages, soft pricing, and constant communication• Five-year outlook for LBM growth in the Northeast• Creative moves to add reload capacity and take shareBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  40. 80

    Build Loyalty Like a 76-Year Family Business: Chip Gentry, Chief Legal Officer at Quaker Windows

    The fastest way to lose great work is to forget the people doing it. We dive into a candid, high-energy conversation with Chip Gentry, Chief Legal Officer at Quaker Windows, on why relationships still beat automation and how trust turns into measurable growth in the built world.We start with the foundations: face-to-face time, accountability, and agreements that act like partnerships rather than traps. Chip explains how supply chain risk gets easier to manage when your contracts are human, your partners are friends, and your values are visible. From there, we unpack why 2025 demands personalized, legendary experiences for customers and vendors alike, and how open-book management, profit sharing, and real benefits keep talent for decades.Chip’s path from trial lawyer to fenestration insider is a masterclass in curiosity and niche expertise. He moved beyond compliance by learning the product, hiring experts, and becoming indispensable to clients. Now at Quaker, he’s helping scale a culture where relationships are the backbone, risk is calculated, and innovation is a mandate. We talk commercial expansion, integrated IG capabilities, community investment, and a testing lab that pushes beyond standards to prove performance customers can feel: safety, clarity, comfort, longevity.This episode is for leaders who want brands chosen on purpose. You’ll hear how to translate technical specs into human outcomes, build vulnerable and diverse teams, and set an innovation rhythm that refreshes 25% of product offerings every five years. It’s a story about staying family-owned, mission-led, and relentlessly modern, about keeping the windshield bigger than the rearview and remembering that showmanship only works when it’s backed by substance.• Relationships, accountability, and trust as a competitive edge• Supply chain agreements focused on shared risk and purpose• Personalization in 2025 customer and vendor experiences• Open-book management, profit sharing, and retention• Family legacy shaping mission and governance• Expansion of Quaker's commercial division and IG integration• Reinvestment in communities and 100% healthcare• Chip's journey from trial lawyer to fenestration expert• Failure as tuition, journaling, and mindset• Building vulnerable, diverse, high-ownership teams• Beyond compliance strategy and market vision• Storytelling that translates specs to human value• Innovation cadence and testing beyond standardsBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  41. 79

    Build Trust, Lead Through Acquisition, And Keep Customers First: Kristy Labrecque

    What does it really take to build a career and a business that lasts in the building materials industry? Kristy Labrecque’s story offers a rare, ground-level answer. Starting as a teenage cashier in a contractor-focused lumberyard, Kristy spent 37 years learning every aisle, role, and pressure point of the business. That long view became her greatest asset as she helped guide her store through COVID, a complex acquisition, and a major operational change, without losing the trust of her team or customers. In this episode of the Grit Blueprint Podcast, recorded live at the Nation’s Best Women’s Retreat at Rough Creek Ranch, Kristy reflects on how independent dealers continue to outplay big box competitors: relentless customer service, deep relationships, and a willingness to adapt without abandoning what works. She shares how strong sales support and on-the-job learning shaped her confidence early on, and why creating a culture where people feel supported to ask questions still matters today, especially for younger team members entering the industry. Topics we covered:• Starting as a teen in a contractor-first yard• Learning on the job with strong sales support• Building a rental center and service department• Adding value with a full kitchen and bath showroom• Navigating COVID paperwork and acquisition due diligence• Leading through uncertainty and protecting morale• Traveling ERP conversions and forging cross-store ties• Women advancing in lumber, windows, and doors• Customer service as the moat against big box• Practical advice for loving a long careerBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  42. 78

    Designing Efficient Yards And Door Shops For Speed, Safety, And Growth: Scott Morrison, Do it Best

    What if doubling your speed didn’t require a new machine, just fewer steps? We sat down on site at the Do it Best Fall Market with Scott Morrison to unpack how simple, evidence‑based changes turn door shops, warehouses, and lumberyards into faster, safer, and more profitable operations.Scott walks us through his on‑site approach: capture the current state with brutal honesty, map the “dance steps” between machines, and target non‑value‑added motion that steals hours. From a door shop operator walking 20 to 30 steps for inserts to forklifts hunting for staging space, distance is the hidden tax. When you cut travel time in half, it's as if you've doubled your speed. Scott shares a zone picking case where a member saved 90 minutes per day, eliminated overtime, and rolled first‑out loads by 6:30 to 7:00 a.m., a competitive edge contractors feel on the jobsite.If you want earlier trucks, fewer headaches, and a culture that hunts waste daily, start by mapping what is true right now. Then remove distance, balance work with real sales data, and design your aisles for where you’ll be in five years.Topics we covered:• Mapping current state to expose waste• Cutting non‑value‑added motion between machines• Zone picking design and balancing by sales history• Saving 90 minutes per day and reducing overtime• Preloading trucks for first‑out morning deliveries• Building cross‑functional teams with a single quarterback• Iterating future states and breaking old paradigms• Planning layouts for 50% growth without new buildings• Centralizing staging to halve travel• When to pair layout changes with WMSLBM Member Operations Form: Sign up for your complimentary 60 minute meeting to discuss your yard's current state and future wants.https://docs.google.com/forms/d/e/1FAIpQLSeQkx5Mvxs9KRL1aT5Bj4cNmn0G8TNlqFiZyFx8_RMD6gQ7Ng/viewformBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  43. 77

    Partnerships And Visibility Will Transform Our Industry: Lakisha Woods, CEO of National Glass Association

    A workforce crunch won’t solve itself, and the answer might be hiding in plain sight. From the floor of GlassBuild, I sit down with the National Glass Association’s new CEO, Lakisha Woods, for a fast-moving conversation about elevating women, the workforce gap in glass and construction, and building the kind of partnerships that turn trade show energy into real business.We talk about the first-time magic of GlassBuild, complete with a drumline that set the tone for a show built on momentum and connection. Then we get practical. Exhibitors want architects in the aisles; architects want hands-on exposure to new glass, fenestration, and facade solutions. When those worlds meet, projects move faster and smarter. Lakisha shares early wins from bringing architects to the show, and how timing, non-competing calendars, and aligned goals with groups like AGC and NAHB can raise the bar for the entire construction ecosystem.The heart of the conversation is leadership. Lakisha walks through the story behind her book, Never Get Their Coffee, and how subtle tasks like note-taking can sideline voices if leaders aren’t intentional. We trade lessons on finding mentors, learning from people you’ve never met, and using tools like podcasts and YouTube as modern apprenticeships. We also explore curiosity as a leadership engine, borrowing from Leonardo da Vinci’s cross-discipline mindset to keep skills fresh and teams inspired. The Women in Glass initiative gets a spotlight too: why visibility matters, how allies accelerate change, and what small, local steps build real momentum.Topics we cover:• Workforce pain points and the case for more women• First-time GlassBuild energy and the drumline moment• Partnerships to expand impact• How visibility and community change career paths• Finding mentors later and learning from afar• Leonardo Davinci-style curiosity, self-care, and sustainable leadership• The coffee and note-taking story as a leadership stance• Women in Glass momentum and practical allyship• NGA’s next moves: listen widely, act decisivelyBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  44. 76

    Stop Competing On Price, Value Is The Real Differentiator: Gary Davidson, Metal Sales

    Price pressure is loud at the counter, especially when a local roll former can make a panel that looks identical to a premium option. I spoke with Gary Davidson from Metal Sales to cut through the noise and explain how dealers and contractors turn “why does it cost more here?” into a confident YES using proof, not hype. From Texas Windstorm and UL impact ratings to paint chemistry that actually resists fade and chalk, Gary lays out the specifics your team needs to sell metal roofing on performance and lifecycle value instead of a race to the bottom.Gary shares how Metal Sales supports co‑op members with territory managers, inside sales, and free estimating, so newer counter staff can quote accurately, choose the right profiles, and avoid costly reorders. We also explore where demand is growing fastest: residential roofs, modern farmhouses, and the rise of barnominiums and shouses, plus how wind and fire resilience give metal a clear edge in challenging climates.If you serve farm and ranch, residential, or light commercial work, this conversation gives you practical language, training angles, and customer education tools to close more confidently. Use lifecycle cost to reframe price, show verified testing to bolster trust, and match profiles to project goals so buyers feel guided, not pushed.Topics we covered:• Metal roofing as a value play beyond first cost• Difference between premium panels and local roll formers• Texas Windstorm, UL impact data, and verifiable ratings• Paint system choices and why PVDF outlasts basic polyesters• Training, free estimates, and sales enablement for members• Product breadth across ag, residential, commercial, and architectural• Lifecycle cost versus sticker price for homeowners• Barnominiums and shouses as growing residential trends• Wind and fire performance as key decision drivers• How to engage territory managers and inside sales supportBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  45. 75

    Build Loyalty Money Can’t Buy And Fix Your Talent Pipeline: Steve Tourek of Marvin

    What if one setback could rewire how you lead forever? That’s where Steve’s story begins: a blown knee, a chance conversation, and a walk to a boathouse that forged a lifelong blueprint for excellence, belief, and team-first leadership. From the stern-led cadence of the Blue Boat at Cambridge to the complex reality of general counsel at a fifth-generation manufacturer, Steve shows how grit becomes a system. Train hard, trust the process, and keep pulling when the water turns rough.We dig into the moments that define durable brands. Steve recounts Marvin’s 1961 factory fire and the decision to rebuild in its rural hometown rather than chase incentives, competitors fulfilling orders, the town showing up to help, and employees returning to a stronger company a year later. That choice to prioritize people and place built loyalty that money can’t buy. We trace how family ownership, a requirement of owners to work in the business to keep stock, and a long-term lens shaped responses to bet-the-company litigation and supply shocks. Along the way, rowing lessons echo in the boardroom: align the crew, trust the coxswain, and make excellence the daily habit that produces wins.The conversation looks ahead with clear eyes. Talent pipelines are tightening, products are more technical, and plants in rural communities require a full ecosystem, including housing, childcare, and education partnerships. Steve outlines practical steps: high school tours, robotics teams, and a mechatronics program with a state college to prepare skilled operators and technicians. We also unpack the surge of state-level rules and why advocacy must pivot from Washington-first to a nimble, multi-state strategy that pushes for harmonized standards. Add in a call for more diversity in leadership, and the path becomes sharper, stronger, and more human.Purpose anchors it all. From mentoring law students to supporting Hope Academy in Minneapolis, where parent partnership and classical education deliver standout results. Steve reminds us that people are hope-fueled. Promises made create hope; promises kept build trust.Topics we covered:• Focusing on excellence over outcomes and trusting the process• Rowing as a model for team leadership and belief under pressure• Cambridge Boat Race wins and translating adversity into resilience• Building a purpose-led legal career and founding a firm• The Marvin story: 1961 fire, community loyalty, long-term ownership• Family business values and defining success beyond profit• Purpose, hope, and mentorship as leadership engines• Hope Academy’s model for education, dignity, and outcomes• Recruiting the next generation: tours, robotics, mechatronics• Rural operations, housing, childcare, and workforce strategy• Industry’s pivot to multi-state advocacy amid regulation surge• Diversity in leadership and aligning national standardsBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  46. 74

    Turning Industry Wisdom Into The Next Generation’s Edge: Amber Little, Chief HR Officer at Nation's Best

    From a live conversation at Rough Creek Ranch with Amber Little, Chief Human Resources Officer at Nation’s Best, we get real about what it takes to support women in a male-dominated industry, attract the next generation, and turn everyday work into a story people want to join. This is a candid look at leadership you can feel: intentional retreats, strengths-based development, and the kind of fellowship that happens when you make space designed for women.We dig into Amber’s winding path, from pre-med to industrial-organizational psychology to HR leadership, and why that background makes her a force for practical change. Servant leadership shows up here as more than a buzzword: whiteboards, sleeves rolled up, shared decisions, and a team that trusts the process because they’re part of it. We also confront a looming challenge: as experienced pros head toward retirement, how do we transfer the wisdom only time in the yard can teach? Amber’s answer starts with a mentorship engine, ride-alongs, subject matter experts, and structured knowledge handoffs, so new talent grows faster without losing the craft.If you sell or hire in the building materials space, the psychology piece will hit home. Tools like CliftonStrengths and the Predictive Index help match people to roles and tailor coaching that sticks. In sales, story beats specs for most buyers. Outcomes, empathy, and clear narratives pull decisions through emotion before logic. Save the deep tech for architects; lead with a story that reduces friction and shows what life looks like after the purchase. That’s how brands become unmistakable in a crowded market.We leave you with optimism and a plan: reframe recruiting around impact, invest in strengths, and build mentorship that honors the people who built this industry.Topics we covered:• Creating intentional spaces for women in building materials• Focusing on strengths to boost confidence and performance• Amber’s career path into industrial-organizational psychology• Servant leadership as a hands-on team practice• Reframing recruiting with clear stories of impact• Building mentorship to transfer field knowledge fast• Using CliftonStrengths and Predictive Index wisely• Storytelling over specs for better sales outcomes• Simple advice to ask more questions and keep mentors close• A 52-week leadership journal for women is on the wayBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  47. 73

    Two Stores, Two Strategies, One Winning Culture: Jodie Brixey, General Manager of Calaveras Lumber & Sonora Lumber

    What if the fastest way to grow your business is to stop forcing people into boxes they don’t fit? We sit down with general manager Jody Brixie, whose family turned a 700-square-foot lumber shop into two thriving California locations, one a community hub with seasonal retail, nursery, gifts, apparel, and even live bait, the other a contractor-centric powerhouse. Jody shares how she left a high-pressure nursing career, returned home during a leadership crisis and COVID chaos, and discovered that the real differentiator isn’t inventory or pricing, it’s letting people run where they thrive and backing them with clear guardrails.Across the conversation, we explore practical leadership strategies for construction, building supply, and retail operations. Jody explains how to build a strong leadership core, communicate under pressure, and make daily improvements that compound into serious results. We dig into succession and the sale to Nations Best, why a long-term acquisition model can protect culture, and what it takes to keep morale and performance high through uncertainty. If you manage a lumberyard, contractor desk, or multi-location retail operation, you’ll hear an actionable blueprint: shorten lines, grow add-on sales, empower category owners, and measure relentlessly.Jody’s strengths-based approach, rooted in belief and individualization, offers a clear playbook for hiring, training, and team development. We talk about placing people where they can win, the magic of a small, aligned leadership team, and the courage to lead without mimicking someone else’s style. For women in construction and emerging leaders, Jody’s advice is simple and strong: protect your values, know your worth, and contribute differently. Purpose fuels endurance; culture turns stores into community anchors; systems translate hustle into repeatable growth.• Two stores with distinct customer bases and product mixes• Family legacy from a 700 sq ft shop to a community anchor• Nursing skills translated into crisis-ready leadership• COVID pressures, GM exit, and team resilience• Succession planning and acquisition by Nations Best• Strengths-based hiring and role fit over rigid boxes• Daily growth through small wins and clear guardrails• Advice to young leaders to keep their identity• Rebuilding teams after turnover and developing new talentBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  48. 72

    Premium Pays, Here's Why: Future of Millwork Sales and E-Commerce with Terry Bailey, DW Distribution

    Want to make more margin where others see only risk? We sat down on the Do it Best Market show floor with Terry Bailey of DW Distribution to map out how independents turn the complexity of millwork into a durable, competitive edge. From deep inventory to guided e‑commerce and premium door systems, Terry shows how dealers can simplify ordering, avoid costly mistakes, and sell with confidence at the counter or the kitchen table.We start with the big picture: a noisy market, fresh consolidation, and cautious optimism for 2026 as tariffs cool and rates potentially ease. Instead of hiding from that uncertainty, we lean into it. Commodities are easy to lose; millwork is earned. By pairing local expertise with a distributor’s scale, independents can stay light on inventory while delivering faster quotes, cleaner documentation, and on‑time deliveries that keep contractors loyal. Accuracy becomes the advantage, and the payoff is margin that sticks.Then we get practical. Terry walks through DW’s eMerge configurator, designed to prevent the classic door order errors that wreck profit. We delve into upgraded pocket door systems, including all-aluminum cavity sliders with soft-close features, and explore why these details impact homeowner satisfaction. We also outline a training path for new sellers: start with narrow, proven configurations, utilize digital guardrails to reduce errors, and add premium options as confidence grows. Once contractors experience consistent success, they stop shopping the job for pennies and start trusting you for the whole package.Topics we covered:• Bridging commodities to millwork with deep inventory and logistics• Why complexity creates margin and long-term customer stickiness• E-commerce tools that make door ordering foolproof• 2025–2026 outlook, rates, tariffs, and cautious optimism• How independents compete during the 'Clash of the Titans'• Practical steps to train teams and narrow error risk• Why contractors value accuracy over small discountsBuild Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  49. 71

    From Policy To Performance: Building A Stronger Window And Door Industry with John Crosby

    What if the most overlooked parts of your house are the biggest levers for comfort, safety, and long-term value? I sit down with John Crosby, president and CEO of the Window & Door Manufacturers Association (WDMA), to unpack how high-performance windows, doors, and skylights can shift from commodity to everyday upgrade, and what it will take to get there.We trace the path from policy to performance, revealing why standards and model codes often decide market outcomes long before a product hits the shelf. John breaks down the real story on tariffs and pricing and how advocacy must balance public good with workable timelines. We examine the housing affordability crisis through a pragmatic lens: adding capacity and efficiency without sacrificing margins or jobs, and orchestrating a labor transition as veteran expertise retires. The takeaway is practical and urgent. Workforce development must move beyond slogans into hands-on pathways that prove modern manufacturing is safe, valuable, and future-forward.We also get tactical about the tools leaders can control. AI and robotics can lift plant productivity and employee experience when paired with smart processes and clear metrics. A digital-first association can amplify member voices and turn data into decisions. And perhaps most importantly, the industry’s story needs a refresh: consumers don’t buy U-factors, they buy how a home feels. Direct-to-consumer education, values-based messaging, and brand experiences that connect benefits to daily life can unlock adoption at scale.Topics we cover:• Mission to accelerate adoption of high-performance windows, doors, and skylights across North America• Standards and model codes as the real battleground, not just federal legislation• Tariffs, pricing signals, and avoiding panic-driven decisions• Housing affordability and scaling without crushing margins• Workforce development, aging expertise, and practical on-ramps• Robotics and AI to boost safety, quality, and throughput• Digital strategy and non-dues revenue to strengthen advocacy• Data and insights to guide leaders and align the market• DTC demand, values-based storytelling, and consumer education• Five-year vision: fenestration as a quality-of-life upgradeReady to turn visibility into growth? Head to gritblueprint.com to learn more and book a call to talk about your growth strategy.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

  50. 70

    Family Mill To Specialty Powerhouse: Lessons In Leadership And Change with Kelley Scott

    What does it take to lead a team through real change in an industry that prides itself on tradition? We sit down with Kelly Scott, raised on a lumberyard, seasoned through multiple acquisitions, and now running a complex specialty distribution branch, to map the human side of operational excellence and the strategic moves that separate stagnant dealers from standout brands.Kelly’s story begins with family: a Canadian mill and trim retail operation where product knowledge came from hands-on work and fearless selling. Her mother became a respected presence on major Toronto job sites, proving mastery beats bias when stakes are high. That foundation informs Kelly’s leadership playbook today, hiring for character, building trust that endures hard decisions, and creating a culture where the site runs smoothly even when she’s on the road. We dig into what branch management really looks like across logistics, sales, procurement, finance, and light manufacturing, and how clarity of roles plus strong feedback loops keep service levels sharp.We widen the lens to the market’s inflection point. Building materials is an old industry, but the pace of change in technology, AI, consolidation, and shifting customer expectations is accelerating. Kelly explains why dealers who embrace change win more often: smarter assortments, reliable logistics, and data-informed decisions that protect margin and improve experience. We explore specialty building products as a strategic edge: millwork, doors, and decking that drive differentiation and higher profitability. The vision is simple and powerful: one truck, one invoice, deeper coverage, so independents can act bigger without losing their local touch. Partnerships with co-ops like Do It Best amplify this, unlocking buying power and access to categories smaller footprints can’t carry alone. Topics we cover:• Growing up in a lumber family and learning on the counter• Lessons from a trailblazing mother winning respect in sales• Selling the family business and navigating multiple acquisitions• Why people, trust and hard decisions define leadership• How a modern branch runs across sales, logistics and light manufacturing• The industry’s inflection point and pace of change• Where AI, consolidation and specialty products create leverage• One-stop service advantages for independents• Partnering with co-ops to expand reach and assortments• Practical upselling of millwork to grow marginsReady to turn visibility into growth? Head to gritblueprint.com to learn more and book a call to talk about your growth strategy.Build Authority. Gain Visibility. Drive Growth.You do great work. The right people should know it.Grit Blueprint helps building industry companies and leaders build authority, increase visibility, earn trust, and turn that trust into revenue.📅 Book a Strategy CallReady to become more visible, more trusted, and easier to choose?https://meetings-na2.hubspot.com/stefanie-couch📧 Join the NewsletterGet practical strategies and tools to build your authority, grow your visibility, and strengthen your business.https://421r60.share-na2.hsforms.com/2RMwQMXe2QLyk3sl9dv2gXQ🎥 Watch More Grit BlueprintSubscribe for honest conversations and growth strategies for the building industry.https://www.youtube.com/@stefaniecouch🚀 About Stefanie CouchStefanie Couch is the founder of Grit Blueprint and a third-generation building industry professional.Grit Blueprint helps manufacturers, distributors, dealers, service providers, and industry leaders build authority, grow visibility, and become unmistakable in their market.🔗Learn more: https://gritblueprint.comInstagram: @StefanieCouchOfficialLinkedIn: Stefanie Couch

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ABOUT THIS SHOW

The Playbook for Building Unmistakable Brands in the Built World. You can be the best in your market and still get passed over by a competitor who simply shows up better and more consistently where their customers are looking.The Grit Blueprint Podcast is where visibility, media, customer experience, and creative brand strategy turn trust into growth in the built world.Hosted by Stefanie Couch, a lifelong building industry expert born and raised in the business, this show explores how companies in building materials, construction, manufacturing, and distribution position themselves to win before the first conversation even starts.You’ll hear from executives, operators, and decision-makers who are rethinking how they show up in the market. You’ll also hear from Stefanie and the Grit Blueprint team as they share the systems, strategy, and content that make good brands impossible to ignore.Every epis

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Grit Blueprint

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The Grit Blueprint currently has 50 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Grit Blueprint about?

The Playbook for Building Unmistakable Brands in the Built World. You can be the best in your market and still get passed over by a competitor who simply shows up better and more consistently where their customers are looking.The Grit Blueprint Podcast is where visibility, media, customer...

How often does The Grit Blueprint release new episodes?

The Grit Blueprint has 50 episodes. Check the episode list to see recent publication dates and frequency.

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Who hosts The Grit Blueprint?

The Grit Blueprint is created and hosted by Grit Blueprint.
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