PODCAST · business
The Internal Comms Podcast
by AB Comm
Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset.In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.
Episodes
-
Why better comms starts with discovery – with Sharon O’Dea and Jonathan Phillips (#138)
In the first episode of Season 16, host Katie Macaulay sits down with expert digital workplace consultants Sharon O’Dea and Jonathan Phillips to explore the value of understanding what employees actually need – to “start with the appetite, not the fridge.” Sharon O’Dea is an award-winning…
more -
Best of: Why stories matter in internal communications
In this special episode of the Internal Comms Podcast, host Katie Macaulay looks through 15 seasons of the podcast and pulls together some of her favourite conversations about the craft, the science and the power of storytelling in internal communications. Stories help us understand, remember and...
-
Communication that works for everyone – Lisa Riemers & Matisse Hamel-Nelis (#137)
This episode is for everyone. The Internal Comms Podcast is on the road, at the IABC 2026 conference in Toronto, where host Katie Macaulay sat down with comms consultants Lisa Riemers and Matisse Hamel-Nelis to discuss their new book, Accessible Communications: Create Impact, Avoid Missteps and...
-
Stop measuring engagement, start measuring happiness - with Nic Marks (#136)
For decades, organisations have obsessed over employee engagement. But what if we've been measuring the wrong thing? What if engagement isn't the key to organisational performance after all? In this episode, Katie sits down with happiness researcher, statistician and author Nic Marks to explore…
more -
Building the Communicating Organisation – with Colin Archer (#135)
Where’s internal communication heading? Colin Archer has a pretty good idea. In this episode of the Internal Comms Podcast, host Katie talks to the Spirax Group’s head of communications about an initiative Katie describes as ‘one of the boldest, bravest, most innovative I’ve seen.’ The...
-
IC’s next chapter– with Martin Flegg and Dr Kevin Ruck (#134)
All-star IC double act Kevin Ruck and Martin Flegg return to the Internal Comms Podcast to provide a to-the-minute update on where they think internal communication is today. And it’s not looking good for leaders. ‘Trust just isn’t there anymore,’ Martin tells Katie in an episode packed with...
-
Doing change right – with Rachel Miller (#133)
The podcast’s most frequent guest is back to share more of her invaluable insight, knowledge and IC know-how. Rachel Miller, founder of All Things AI, change expert and author, is synonymous with the internal communication profession. And she has a new book out: Successful Change Communication…
more -
The secret sauce of Virgin Voyages – with Alex Zeitz (#132)
In this episode, host Katie Macaulay sits down with one person and three job titles. Alex Zeitz is senior director of global operations, experience and belonging at Virgin Voyages. So, one job title really. But while many organisations would separate these responsibilities out, the award-winning...
-
Internal communication lessons from Médecins Sans Frontières – with Eva Kongs (#131)
Médecins Sans Frontières (Doctors Without Borders) is one of the world’s best-known and most extraordinary not-for-profit organisations. One of its core principles is témoignage – to bear witness, to share. Communication, therefore, sits at the very heart of its mission and as Head of Internal...
-
Actors, not audiences – with Emma Bridger and Lee Smith (#130)
If you’re tired of the ‘when will internal communication make it to the top table?’ debate, the first episode of Season 15 is for you. Emma Bridger, a psychologist turned engagement specialist, has spent more than two decades helping organisations create more human workplaces. Lee Smith…
more -
How Coca-Cola builds belonging with Shanna Wendt (#129)
The holidays are coming. So, what better time of year to welcome Shanna Wendt, Vice President of Communications at Coca-Cola Euro Pacific Partners, to the Internal Comms Podcast. Coca-Cola is one of the world’s most famous brands. The inner workings of the organisation are however less…
more -
Creativity and belonging with Lemn Sissay (#128)
An internal communication profession in an impenetrable bubble is no use to anyone. It helps, from time to time, to reach out, listen, learn – fill yourself up with a story from outside the corporate carousel. It’s in that tradition that Katie Macaulay invited poet, playwright, author, former...
-
What's really holding you back, with David Norris (#127)
‘The qualities that matter most are not technical skills, but inner resources’ is the central thesis of comms coach David Norris’ work. Good news if you don’t want to read the IC tech manual. But then again… how do you raise that inner game? You can start by listening to this revealing and...
-
Cracking the frontline code – with Victoria Dew (#126)
In this episode, Katie welcomes back the Internal Comms Podcast’s MVP, founder and CEO of Dewpoint Communications Victoria Dew. Back in 2022, Victoria featured on episode 61 of the podcast – our most popular yet, with 21,000 listens and counting. She returns three years later with the same...
-
Ryanair’s exercise in efficiency – with James O’Connor (#125)
Ryanair flies 200 million passengers to 37 countries in 600 aircraft, a huge operation with a pop-cultural reputation for cheap cheap flights and frank, tongue-in-cheek communication. With 27,000 employees in a range of roles – from IT to operations, engineers to cabin crew – the internal...
-
Kicking corporate clichés to the curb with Steve and Cindy Crescenzo (#124)
Episode #124 of the Internal Comms Podcast is a joint interview with returning guest Steve Crescenzo and his business partner and wife Cindy. Together, with host Katie Macaulay, they put the world – and words – of corporate communications to rights. It’s frank. It’s funny. And it’s full of...
-
Don’t post, participate – with Roger Christie (#123)
In this episode, host Katie Macaulay learns how to get social media right. Tough ask? Not when you’ve got Roger Christie on hand to help. For the past 15 years the founder of reputation advisory firm Propel has helped senior executives gain the confidence and insight they need to earn trust in a...
-
The science of happiness (and why we get it wrong) – with Professor Catherine Sanderson (#122)
Season 14 of the Internal Comms Podcast kicks off with a conversation about happiness. Host Katie Macaulay welcomes Professor Catherine Sanderson to discuss what really makes us happy. The internal comms hook? As internal communicators, we’re often asked to promote wellbeing initiatives at work;...
-
Episode 121 – The story behind Bupa's elephant
In this episode of The Internal Comms Podcast, Katie Macaulay is joined by Jo Hudson, Group Director of Internal Communication at Bupa. Jo has spent the past 16 years at Bupa, one of the world’s largest healthcare organisations. She’s worked across internal and external comms, PR, media…
more -
Episode 120 – Walk the line – how to stay in sync
In this episode of The Internal Comms Podcast, host Katie Macaulay sits down with alignment strategist and leadership coach Zora Artis to explore a crucial question: how can internal comms teams unite people around what matters most? It’s no easy task, but Zora brings three decades of...
-
Episode 119 – The suite spot – Microsoft minus the mayhem
If the platforms you use at work were built by Microsoft, this episode is essential listening. Katie is joined by Alex Graves, Chief Visionary Officer at Silicon Reef — the people-first Microsoft experts — for a fast-paced, plain-speaking conversation on making technology work for people. Alex...
-
Episode 118 – Satirising the spin – a bullsh*t investigation
If you have ever found yourself circling back, touching base, breaking down silos or leveraging strategic synergies — then these guests are speaking your language. Charles Firth and James Schloeffel are the Australian comedy duo behind Wankernomics. Their brilliantly sharp satire holds a mirror…
more -
Episode 117 – From humanising a prime minister to empowering the quietest voices
What does it take to make one of the most scrutinised leaders in the world feel relatable? And how do we build internal comms that truly include everyone — especially the quieter voices? In this episode, Katie Macaulay is joined by personal brand expert, storytelling strategist and award-winning...
-
Episode 116 – How to build a remarkable career without a plan
Fred Cook’s career proves success doesn’t require a straight line. Now Chairman Emeritus of global PR agency Golin, Fred has spent 35+ years advising world-famous brands – Amazon, McDonald’s, Disney – and visionary CEOs like Jeff Bezos and Steve Jobs. But his journey began far from the boardroom....
-
Episode 115 – Curiosity, creativity & the imposter myth
Inspiration is everywhere when you stay curious. That’s the thread running through this episode of The Internal Comms Podcast, where Katie Macaulay welcomes communication, creativity and leadership consultant Beth Collier. The author of the brilliant Substack newsletter Curious Minds, Beth takes...
-
Episode 114 – The credibility code: Become the leader your team deserves
What does it mean to be a credible leader? And just how important is that credibility to your team? In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back leadership and internal communication expert Jenni Field to unpack all this and more. Jenni is the author of Nobody...
-
Episode 113 – Soft skill? Think again: The hard truth about storytelling
In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Jeremy Connell-Waite, Global Communications Designer for IBM, an acclaimed speechwriter and storyteller, and a performance coach for senior executives. In this fascinating conversation, which will challenge everything you...
-
Episode 112 – From intent to impact: take charge of your career
We’re back for season 13 of The Internal Comms Podcast and to kick things off, host Katie Macaulay is joined by Eduvie Martin. Eduvie is Group Communications and Engagement Manager at British American Tobacco, President of the IABC’s UK and Ireland Chapter and Executive Director of Marketing and...
-
Season 12 – 2024 Christmas Special: nine gifts from the archive
In this episode, we mark a big milestone with a gift-wrapped edition of the Internal Comms Podcast. It’s six years since the show launched and, in this Christmas special, host Katie Macaulay shares some of her favourite moments. From Professor William Kahn’s take on the meaning of engagement, to...
-
Episode 111 – A creative leader's blueprint for brilliance
This week on The Internal Comms Podcast, host Katie Macaulay is joined by a very special guest – AB's creative director, Joel O’Connor. Joel has been with AB for well over a decade, and has seen our agency and the wider internal comms space change beyond recognition. In this rare look behind the...
-
Episode 110 – Navigating the shifting digital landscape
This week on The Internal Comms Podcast, host Katie Macaulay is joined by co-founder of Local Wisdom, tech expert and comms leader Pinaki Kathiari. With his rare passion for both the sciences and the arts, Pinaki has built a company that advises organisations large and small on how to launch and...
-
Episode 109 – The business of belonging: A new approach to DEI
We all deserve the opportunity to thrive at work. We deserve equal opportunity. We deserve to feel valued and included. That’s what diversity, equity and inclusion (DEI) is all about and as polarising as it may have become, it’s here to stay. In this episode of The Internal Comms Podcast, DEI...
-
Episode 108 – Seth Godin rewrites the rules of internal communication
In this episode, Katie Macaulay is joined by author and influential blogger, Seth Godin. Seth was top of Katie’s guest wish list when The Internal Comms Podcast launched five years ago. As the author of 22 international bestsellers and as one the world’s most respected marketers, Seth has changed...
-
Episode 107 – Beyond words: A blueprint for more impactful, immersive IC
In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes international internal comms consultant and strategist Monique Zytnik to the hot seat. Monique is the author of Internal Communication in the Age of Artificial Intelligence. She has two decades of experience shaping...
-
Episode 106 – School of thought: Inside Matt Tidwell’s comms curriculum
In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Matt Tidwell to the hot seat. Matt is a consultant, communicator and educator, and has led comms agencies, built brands, advised CEOs and nurtured the next comms greats at the William Allen White School of Journalism and...
-
Episode 105 – Reaching the peak of success: IC at Iron Mountain
We’re back for Season 12 of The Internal Comms Podcast, and in this first episode, host Katie Macaulay is joined by Senior Director of Corporate Communication at Iron Mountain, Neil Jenkins. Neil has led internal comms at British Telecom, Coca Cola, Vodafone and Siemens, and has more than a few...
-
Episode 104 – Communications excellence in times of rapid change
McKinsey & Company is one of the world’s most renowned strategic management consultancies. With a mission of striving for “change that changes everything”, its global team of change and strategy consultants has delivered some of the most complex and challenging change programmes in the world.…
more -
Episode 103 – Say the thing now: Candid conversations at Reddit
On a platform where the candid and the curious are king, how do you make sure what’s inside reflects what’s on the outside? Meet Sean Langston, Jr., Head of Internal Communication at Reddit, to find out. Sean turned to internal communication following a formative experience at college, in which…
more -
Episode 102 – The sound of success: IC at Spotify, Mastercard and beyond
Ever been curious about how some of the biggest brands in the world tackle their internal communication challenges? Well look (or listen) no further. Kerri Warner, this week’s guest on The Internal Comms Podcast, held the reins at both Spotify and MasterCard. Kerri has a huge range of IC…
more -
Episode 101 – From complex to clear: Elevate your presentations
As internal communicators, empowering leaders to clearly communicate business strategy, important updates and company values is a valued skill. How can we inspire colleagues and leaders alike to make the complex simple? This week’s guest and founder of Present Your Science, Melissa Marshall, has...
-
Episode 100 – Meet the super-connector behind #CommsJobs
After years running an internal communications team, Daniel Mendez emigrated from Chile to the U.S., where he faced a host of barriers to success. A language barrier. A small or non-existent professional community. The difficulty in proving himself. And yet, he emerged as a hugely successful...
-
Episode 99 – The communicator’s communicator
In this episode of The Internal Comms Podcast, host Katie Macaulay is joined by Linda Zebian. The very first Director of Communications at PR management platform Muck Rack, Linda spent a decade in various comms roles at The New York Times during its transformation from print ad-supported…
more -
Exclusive reveal: Katie’s IC masterclass
Join us for a special episode of The Internal Comms Podcast as host Katie Macaulay announces the imminent launch of her unique on-demand masterclass. With more than three decades at the forefront of internal comms, including leading the world’s first internal comms agency, AB, Katie has developed…
more -
Episode 98 – How to build a powerful personal brand
This week on The Internal Comms Podcast, host Katie Macaulay is joined by serial entrepreneur, author, keynote speaker and business mentor Chris Ducker. Chris is a renowned expert in building powerful personal brands – taking solo entrepreneurs and leaders to new levels of success and…
more -
Episode 97 – Leaving the ladder down: helping IC pros step up
In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back the show’s first-ever guest, Rachel Miller. Rachel is an internationally recognised internal comms legend, with more than two decades of educating, advising and commenting on the profession under her brand All Things...
-
Episode 96 – Inclusion in action: Kindness is the keystone
This week on The Internal Comms Podcast, host Katie Macaulay is joined by Global Belonging, Equity and Impact Consultant, and self-styled ‘human-centric technologist’, Bob Watanabe. Bob has been working in HR technology for over two decades and is a fierce believer in always doing something to…
more -
Episode 95 – Mastering your approach to strategic communication
This week on The Internal Comms Podcast, host Katie Macaulay is joined by award-winning marketing and communications expert Danielle Bond. Recently retired from corporate life, Danielle has held the CMO role at many leading professional services firms throughout her career. Most recently, she led...
-
Episode 94 – The stories that shape us
In this episode of The Internal Comms Podcast, host Katie Macaulay is joined by leadership communications coach and co-founder of Engage Kenya, Agatha Juma. Agatha credits an embarrassing experience as a speaker at a conference for igniting her interest in comms and public speaking. That grew…
more -
Episode 93 – The sound of success: Why it pays to listen to employees
We’re back for Season 11 of The Internal Comms Podcast! And kicking us off with a very special episode, this week host Katie Macaulay is joined by not one, not two, but three guests. Kevin Ruck, Mike Pounsford and Howard Krais are the three authors of a brand-new book called Leading the Listening...
-
Moment 35 – The four Cs of content: How internal communicators can create comms that land
Looking for tips on creating internal communications that land – and stick? In this Moment from The Internal Comms Podcast, Steve Crescenzo shares a few things you absolutely must keep in mind. He calls them ‘the four Cs’. Creative. Think outside of email and your intranet. As Steve’s son told…
more
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset.In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.
HOSTED BY
AB Comm
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does The Internal Comms Podcast have?
The Internal Comms Podcast currently has 161 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is The Internal Comms Podcast about?
Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to...
How often does The Internal Comms Podcast release new episodes?
The Internal Comms Podcast publishes regularly with 161 episodes available. Check the episode list for the typical release schedule.
Where can I listen to The Internal Comms Podcast?
You can listen to The Internal Comms Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts The Internal Comms Podcast?
The Internal Comms Podcast is created and hosted by AB Comm.
URL copied to clipboard!