PODCAST · business
The Main Course
by MarketScale
Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.
Episodes
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The Main Course: The Sweet Success of Gourmet Cookie Shops
In today's world of fast-paced culinary innovations, there's a classic treat that remains timeless and universally loved: the cookie. Recent trends have shown a surge in gourmet cookie shops, with a particular emphasis on unique flavors and high-quality ingredients. Studies by the National Bakers...
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The Main Course: How A New Drive-Thru Experience Keeps Coffee Customer-Centric
In an age where convenience is king, the drive-thru model has become an integral part of the food and beverage industry. With the rise of on-the-go lifestyles and the need for quick service, drive-thrus have evolved from mere transactional points to hubs of customer interaction. Recent data...
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Personalizing the Dining Experience Through Music
When people go to a restaurant, personalizing the dining experience is a critical factor in making an impact that keeps customers returning. What better way to capitalize on that experience than through music? In recent years, the restaurant industry has seen a significant shift towards...
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Jewish Culinary Traditions Keep Culture Alive Through Food and Storytelling
In recent years, there’s been a vibrant resurgence in celebrating and preserving cultural heritage. As the world becomes more interconnected, there's a wonderful opportunity to share and relish the diverse traditions that make each culture unique. One such tradition is the rich tapestry of Jewish...
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Creating Generational Wealth: Untapping the Potential of Franchising
Creating generational wealth is a goal for many, yet it seems increasingly unobtainable in recent years. One path still open to make those goals a reality is in the world of franchising. Contrary to expectations, the pandemic did not deter individuals from seeing the potential of owning and...
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A Look at the American Classic, The Cheesesteak, with Pat’s King of Steaks’ Frank E. Olivieri
The Main Course host, Barbara Castiglia, sat down with Frank E. Olivieri, the owner of the iconic Pat’s King of Steaks in Philadelphia. Olivieri serves up the rich history of the cheesesteak, emphasizing the importance of fresh ingredients and the unique taste of their signature cheese. He also...
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With Sophisticated Restaurant Scams Plaguing the Industry, Can Businesses Stop the Deception?
The restaurant industry, already grappling with the challenges of the pandemic, now faces another menace: sophisticated restaurant scams. As eateries worldwide strive to recover, many of them fall prey to scammers. QR codes, which gained popularity in restaurants during the pandemic, are…
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The Essential Elements of Restaurant Design
On The Main Course, hosted by Barbara Castiglia, Ray Chung, the Director of Design at The Johnson Studio at Cooper Carry, delves into the intricate art of restaurant design. From the importance of lighting and acoustics to the essence of storytelling in creating an ambiance, Chung emphasizes the...
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Atomic Wings Aims to Spice up Franchise Operations in the Competitive Wing Space
As dining preferences shift towards healthier options, the restaurant industry is evolving to keep pace, particularly in franchise operations. Quality can sometimes fall by the wayside in a food culture dominated by convenience and speed. However, restaurant franchises realize that the key to...
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Digital Restaurants: What Tech Will Help Restaurants Moving Forward?
Digital Restaurants aren’t literally digital. Technology hasn’t evolved to the point where digital food is a thing. And if it were a thing, are people ready to eat it? Probably not. But whether it’s a QSR with online ordering apps, a popular sit-down restaurant chain using online ordering and...
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As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future
The restaurant industry, having weathered the storm of a global pandemic, staffing shortages, and inflation, finds itself at an interesting juncture. While showing signs of resilience, with 2023 projected to be the most typical year for the sector since 2019 and sales forecast to reach an...
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As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future
The restaurant industry, having weathered the storm of a global pandemic, staffing shortages, and inflation, finds itself at an interesting juncture. While showing signs of resilience, with 2023 projected to be the most typical year for the sector since 2019 and sales forecast to reach an...
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The Journey of Fig & Olive Proves Restaurant Expansion is Possible in 2023
Restaurant expansion in 2023? While that may sound hard to believe, the restaurant industry has seen a 4.9% increase in sales in 2023. While increased prices due to inflation may be driving some of those increases, indicators show now is the best time since the pandemic’s beginning to consider a...
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Restaurant Insurance is More Necessary Than Ever as Some Owners are Overlook Coverage Due to Complexities
There is no industry that is immune to surprises and shocks. However, the restaurant industry has been facing its own unique blend of challenges recently, forcing owners to question the adequacy of their restaurant insurance coverage. For many, insurance is perceived as a necessary yet…
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Beverage Only Concepts is Taking Over the Food Industry as the Brewing New Trend Becomes Center Stage For Consumers
As trends shift and evolve in the food industry, a notable new phenomenon has taken center stage: beverage only concepts. Over the past few years, we have witnessed an explosion in the number of businesses that focus solely on drinks, offering everything from coffee to milkshakes and now, iced…
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Customer Experience was Changed by the Pandemic, But Technology Came in to Revitalize It
The world was forever changed by the COVID-19 pandemic, and the customer experience industry, especially in the restaurant sector, has faced unprecedented challenges and transformation. The role of technology has been amplified, not only as a survival tool during a time of social distancing and...
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The Main Course: The Power of Restaurant Narrative in Staffing
Not every restaurant makes an effort to fully integrate its customer into the experience of eating and enjoying their food. But for those looking for a unique dining experience, plenty of such establishments present unique restaurant narratives. What sort of restaurants emphasize storytelling in...
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The Main Course: Franchising 2.0 with Don Kwon
Franchising is a common part of the restaurant business, as it allows more people to access the establishment worldwide. Some restaurants stay in specific markets while others grow to become part of a landscape featuring other ubiquitous household names. But franchising is not always easy; it…
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Gamification and Rewards: Engage with Your Customers to Better Retain Them
Aaron Lobliner, Chief Client Officer at CataBoom, speaks about CataBoom’s gamification strategies for restaurants, from the data filtration aspect to the inspiration and creation of their engagement methods.
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Healthy Living, a Growing Trend in Restaurant Industry
Greek salad, pasta salad, cucumber avocado salad, garden salad, corn salad, cole slaw, Caesar salad, Caprese salad, macaroni salad… and the list goes on and on. There are an infinite number of salads one can create—not just salads for healthy living. And everyone seems to have a preference for...
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ABOUT THIS SHOW
Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.
HOSTED BY
MarketScale
CATEGORIES
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