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All Episodes

The Main Course — 169 episodes · page 1 of 2

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Title
1

The Main Course: The Sweet Success of Gourmet Cookie Shops

2

The Main Course: How A New Drive-Thru Experience Keeps Coffee Customer-Centric

3

Personalizing the Dining Experience Through Music

4

Jewish Culinary Traditions Keep Culture Alive Through Food and Storytelling

5

Creating Generational Wealth: Untapping the Potential of Franchising

6

A Look at the American Classic, The Cheesesteak, with Pat’s King of Steaks’ Frank E. Olivieri

7

With Sophisticated Restaurant Scams Plaguing the Industry, Can Businesses Stop the Deception?

8

The Essential Elements of Restaurant Design

9

Atomic Wings Aims to Spice up Franchise Operations in the Competitive Wing Space

10

Digital Restaurants: What Tech Will Help Restaurants Moving Forward?

11

As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future

12

As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future

13

The Journey of Fig & Olive Proves Restaurant Expansion is Possible in 2023

14

Restaurant Insurance is More Necessary Than Ever as Some Owners are Overlook Coverage Due to Complexities

15

Beverage Only Concepts is Taking Over the Food Industry as the Brewing New Trend Becomes Center Stage For Consumers

16

Customer Experience was Changed by the Pandemic, But Technology Came in to Revitalize It

17

The Main Course: The Power of Restaurant Narrative in Staffing

18

The Main Course: Franchising 2.0 with Don Kwon

19

Gamification and Rewards: Engage with Your Customers to Better Retain Them

20

Digital Dining Experience: When Kiosk and Pay at Table Technologies Transform the Customer Experience

21

Chatmeter: How to Capitalize on Online Restaurant Reviews and Engage with the

22

The Wholesale Business: A Collaborative Approach

23

How AI Can Help with Food Safety and Quality Issues

24

Re-invigorating Success: How to Refresh and Reinvent Legacy Brands

25

Taking a Soul Food Restaurant into The Franchise Space

26

Changing the Sound of Restaurants: How Voice AI is Transforming the Ordering Experience

27

Healthy Living, a Growing Trend in Restaurant Industry

28

Revitalizing On The Border: A Rebranding Journey for Enhanced Client Experience

29

Loyalty Programs That Work: Strategies for Building and Sustaining Customer Loyalty in the Restaurant Industry

30

Franchise Insights: Navigating the World of Franchising

31

Finding and Keeping Great People to Help Achieve Your Vision

32

Finding and Keeping Great People to Help Achieve Your Vision

33

The Growth of Ghost Kitchens in the Restaurant Industry

34

What Can Employers Learn from Employee Exit Interviews?

35

Lessons from a Life-Long Expert in the Hospitality and Restaurant Industry

36

Lessons from a Life-Long Hospitality Expert

37

A Full Course on How Restaurants Can Maintain Post-Pandemic Business Growth

38

A Full Course on How Restaurants Can Maintain Post-Pandemic Business Growth

39

A Full Course on How Restaurants Can Maintain Post-Pandemic Business Growth

40

How Online Schooling Transformed and Created Access to Culinary Education

41

How Online Schooling Transformed and Created Access to Culinary Education

42

Lobster & Franchising

43

Training Employees of the Deskless Workforce

44

Training Employees of the Deskless Workforce

45

A Sweet and Delicious Opportunity for Franchisees

46

How is Oath Pizza Building a Feel-Good Pizza Brand?

47

How is Oath Pizza Building a Feel-Good Pizza Brand?

48

Catering is Marketing: Introduce New Customers to Your Menu

49

Catering is Marketing: Introduce New Customers to Your Menu

50

Opportunities Available for Women in Franchising

51

Current Restaurant Investments in Loyalty Programs

52

Making Healthier Easier with Healthy Franchising

53

Technology Innovations Restaurants Should Adopt

54

Savannah Seafood Food Shack: Taking Low-Country Boil to the High Road

55

The Drive-Thru is Pivotal for QSR's But How Can They Be More Efficient?

56

Why Restaurants Are Historically Slow at Adopting New Technology

57

Loyalty Programs Should Maximize Customer Value Not Discounts

58

Jollibee Has the Mission to be a Top Five Restaurant Group in the World

59

Coffee Entrepreneur Discusses How He Has Helped Establish One of the Most Popular Chains in the Midwest

60

Burnout is a Concern in the Hospitality Industry But How Does Your Team Address It?

61

Using Data to Create a Smarter Restaurant

62

As Eating Patterns Shift, Does Breakfast Still Have Traction?

63

As Eating Patterns Shift, Does Breakfast Still Have Traction?

64

Helping Restaurant Owners Make Informed Decisions Through Data

65

How QSR's Have to Navigate Shortages & Inflation

66

Creating the Roadmap for the Digital Restaurant

67

Creating the Roadmap for the Digital Restaurant

68

Can Seafood Really Be As Accessible As The Corner Bar?

69

Can Seafood Really Be As Accessible As The Corner Bar?

70

Advances In Manufacturing Makes Plant-Based More Viable But Will It Take Over?

71

One Chain Has Unfrozen the Dessert Market with a Rapid Expansion

72

One Chain Has Unfrozen the Dessert Market with a Rapid Expansion

73

Master Sommelier Shares Why He Helped Create the Independent Restaurant Coalition In A New Documentary

74

The Legal Issues Restaurants Need to Face Head on in 2022

75

The Legal Issues Restaurants Need to Face Head on in 2022

76

Curating a Dining Adventure That Brings Together a Cities Iconic Tastes Under One Roof

77

How One Restaurant is Spicing Up a Popular Fast Food Classic

78

Why a Restaurant's Digital Footprint is a Main Metric for Fiscal Success

79

As Delivery Apps Spread, Innovating the Last Mile Remains an End Goal

80

How a Guatemalan Chicken Restaurant Acquired New Diners and Kept Them

81

How A&W Floated Through the Pandemic Without Laying Off a Single Employee

82

The Tools Restaurants Will Need to Reach Their 2022 Goals

83

50% of Online Shoppers Abandon Their Cart. What's Making Them So Flaky?

84

"The Employee is My First Customer." Strategies for Restaurant Success from Legacy Restaurateur

85

Why Are McDonald’s Ice Cream Machines Seemingly Always Down?

86

Is it Time to Reinvent the Drive-Thru?

87

When It Comes to Customer Data, What Do Restaurants Really Need to Capture?

88

How Paris Baguette Maintains Quality Across Its Stores

89

How Can Restaurants Capitalize on Digital Orders?

90

How Can Restaurants Capitalize on Digital Orders?

91

Helping Restaurants of All Sizes with the Restaurant Repair Process

92

Data Shows Digital Orders are Here to Stay. How Can Restaurants Capitalize?

93

Innovating Technology Into the First Meal of the Day

94

Building and Protecting a Brand with Technology and Marketing

95

Indian Fast-Casual Brand Wants You to Eat Anywhere You Want

96

The Journey To Own The Roy Rogers Brand

97

How to Ensure Your Restaurant Engages with Families and Children

98

What’s Next for New York City Restaurants?

99

The Symbiotic Relationship between Hospitality, Foodservice and Travel

100

Getting Back to Basics in the Health Market?