The Patient Conversion Podcast
by Kade Wilcox
The Patient Conversion Podcast, hosted by Kade Wilcox with Boost Patients, brings together top surgeons, practice managers, and healthcare leaders to explore strategies for growing private practices and increasing patient surgical volume. Tune in for insights, best practices, and expert advice on optimizing patient acquisition and practice growth.Check us out at www.boostpatients.com
Episodes
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Episode 71: What Happens When the Phones Finally Stop Ringing ft. Liam Welch
Boost Patients | Convert More Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations...
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Episode 70: Making Every Patient Feel Like the Only Patient ft. Kristin Jarvis
Boost Patients | Convert More Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations...
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Episode 69: Why Patient Follow-Up Makes or Breaks the Patient Experience ft. Samantha Davenport
Boost Patients | Convert More Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails potential patients, following up for months and scheduling new patient consultations...
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Episode 68: Leading an Ophthalmology Practice with Purpose ft. Dr. Rebenitsch
Connect with Dr. Rebenitsch: https://www.linkedin.com/in/luke-rebenitsch-md-74663423/Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient...
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Episode 67: Why More Ophthalmologists Are Choosing to Start Their Own Practices ft. Alison Early
Connect with Dr. Early: https://www.linkedin.com/in/alison-d-early-md-645492113/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient...
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Episode 66: Why High Tech Must Complement High Touch in the Patient Experience ft. Marc-François
Connect with Marc-François Bradley: https://www.linkedin.com/in/marcfrancoisbradley/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient...
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Episode 65: Why Practice Culture Impacts Patients, Teams, and Growth ft. Mike Lyons
Connect with Mike Lyons: https://www.linkedin.com/in/mikelyonshr/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls,...
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Episode 64: Why Patient Education Starts Before the Consult ft. Chris Bonsall
Connect with Chris Bonsall: https://www.linkedin.com/in/cbonsall/Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls,...
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Episode 63: Why Guiding Patients Beats Selling in Modern Healthcare ft. Troy Cole
Connect with Troy Cole: https://www.linkedin.com/in/troy-cole-18ab515/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team...
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Episode 62: Why Practices That Ignore Patient Experience Tech Fall Behind ft. Anish Kapur
Connect with Anish Kapur: https://www.linkedin.com/in/anishkapurmd/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team…
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Episode 61: The RLE Opportunity Every Practice Should Be Watching ft. Michael King
Connect with Michael King: https://www.linkedin.com/in/michaelcwking/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team...
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Episode 60: Why Physician Referrals Are Still the Most Valuable Growth Channel ft. Lanissa Brantley
Connect with Lanissa: https://www.linkedin.com/in/lanissabrantley/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team…
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Episode 59: Why Every Practice Should Run on EOS – A Better Way to Lead and Grow ft. Tom Restivo
Connect with Tom: https://www.linkedin.com/in/tom-restivo-948a1314/ Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team…
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Episode 58: How Strong Leadership Transforms a Practice – Insights for Healthcare ft. Guido Piquet
Connect with Guido: https://www.linkedin.com/in/guidopiquet Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls…
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Episode 57: Building a Personal Brand on LinkedIn – Tips for Healthcare Executives ft. Sheikh Ali
Connect with Sheikh: https://www.linkedin.com/in/sheikhali007 Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls,...
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Beyond the Software – How Culture Shapes Patient Experience ft. Shaun Priest
Connect with Shaun: https://www.linkedin.com/in/shaunpriest Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls…
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Episode 55: The Future of Search – What AI Means for Eye Care Marketing ft. Jamieson
Connect with Jamieson: https://www.linkedin.com/in/jamiesonwebking Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team…
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Episode 54: Know Your Price – Navigating Market Shifts in Refractive Surgery ft. Paul Rousseau
Connect with Paul Rousseau: https://www.linkedin.com/in/paul-rousseau-60515226 Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient…
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Episode 53: Don’t Panic – Turning Slow Seasons into Growth Opportunities ft. Melissa Ciccarelli
Connect with Melissa Ciccarelli: https://www.linkedin.com/in/melissa-ciccarelli-coe-990b7449 Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their...
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Episode 52: Don’t Go Dark – Lessons from Past Recessions ft. Carrie Jacobs
Connect with Carrie Jacobs: https://www.linkedin.com/in/carrie-jacobs-606a711aBoost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.comBoost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge...
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How to Thrive When Volume is Down ft. Dallas Logan
Connect with Dallas: https://www.linkedin.com/in/dallaslynnlogan Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls,...
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10 Minutes with Kade ft. Shareef Mahdavi
Connect with Shareef: https://pxmovement.com Boost Patients | Convert More Modern Vision Correction & Cataract Leads Into Patients | https://www.boostpatients.com Boost follows up with your New Patient Inquiries 24/7, within 60 Seconds. Their Patient Concierge team calls, texts, and emails...
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Unlock Leadership Strategies for Thriving Practices
In this episode, Hannah Lytle, VP of Product at 728 Group, shares how leadership development, delegation, and team training drive growth. Learn how long-term partnerships and consistent check-ins help practices scale, empower teams, and build a competitive edge. Connect with Hannah: FREE Team...
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Joyful Persistence - Your Competitive Advantage to More Patients
Stop losing patients before they even walk through your doors. This webinar dives into the transformative power of persistent follow-up, busting myths like "we're following up enough" and "I don't want to spam patients." With actionable tips and real-world examples, you'll learn how consistent,...
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Building a Bariatric Practice: From Patient Engagement to Operational Success
In this episode of the Patient Conversion Podcast, I spoke with Dr. Betsy Dovec and Hannah from Body by Bariatrics about building a thriving bariatric practice, patient engagement, and the realities of healthcare entrepreneurship. You can connect with them here:...
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Navigating Private Equity Partnerships in Healthcare
In this episode of The Patient Conversion Podcast with Jeff from ModMed, we dive into the evolving role of private equity in healthcare. Tune in as he shares valuable insights on the pros and cons for physician practices, the steps to evaluate potential partners, and how to maintain practice...
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Optimizing Clinic Workflows for Patient Satisfaction
New Podcast Episode! This week on the Patient Conversion Podcast, I spoke with Catherine Kyle, founder of Anchor Consulting, about business growth and patient experience in medical practices. Here’s what you’ll learn: -Clear systems and processes to streamline clinic operations -Strong management...
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Speed To Lead
In the webinar, we discussed how faster follow-ups can help you: Turn more leads into booked consultations Gain a competitive edge by responding within 5 minutes Set up systems to capture potential patients, even after hours These strategies can make a real difference in converting more inquiries...
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Mastering Lead Follow-Up for Clinic Growth
In this episode of The Patient Conversion Podcast, Carol-Anne from ZEISS shares actionable strategies for improving lead follow-up and patient conversion. She emphasizes the importance of timely responses and personalized engagement to turn potential leads into patients and drive significant…
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How to Boost Your New Patient Consults By 30%
In this audio version of our September 3rd webinar with Glacial Multimedia, titled "How to Boost Your New Patient Consults by 30%", Kade Wilcox, CEO of Boost Patients, and Michael Dekowski, CEO of Glacial Multimedia, dive into essential strategies to grow your practice in 2024. To access the full...
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Why Clinics Can't Manage Patient Follow Up
In this episode, Matty McLain and Kade Wilcox discuss the critical role of effective follow-up in private practice clinics. They address issues like overwhelmed staff and inadequate systems, explaining how Boost leverages AI and multi-channel communication to improve patient engagement and...
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Removing Fear from the Patient Experience
Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI. She is a licensed school psychologist who helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments…
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What Can Clinics Learn from Chik Fil A?
In this short episode I summarize how Chik Fil A generates 3x the profit of McDonald's while selling 1/4 fewer items on their menu. Chik Fil A has been slowly (and quickly) getting better and better for 70 years. Enjoy!
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What Your Marketing Must Have
In this episode I interview Carl White. Carl is the Principal of MarketVisory Group. He has spent his career developing marketing systems for healthcare companies in very competitive markets. We discuss: Points of Differentiation for your Clinic Marketing Order of Operations The top 3 Things Your...
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Why You Need a Podcast
Eva Sheie, Founder and Podcast Producer of The Axis, talks about her incredible journey in marketing and why she believes podcasting is a major competitive advantage in today's healthcare industry. You can read more about Eva and The Axis at https://www.theaxis.io/.
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The Last Patient Coordinator You Will Hire
How to Get a Steady Stream of New Patients using AI and Outsourced Lead Follow Up. Listen to this webinar co-hosted with our friends from Practis as we dive into the secrets of maximizing patient conversions and streamlining your healthcare practices' operations.
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MSOs: Pros and Cons for Doctors
Attorney Ericka Adler leads the healthcare division at the law firm Roetzel and Associates. Roetzel currently represents 10,000 healthcare professionals. Join us as we talk about the complex relationship between doctors and MSOs (Management Service Organizations), examining both the advantages…
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What's the Goal with Your Marketing?
On this episode I talk to John Pettrone, President at Practis. Practis is a full service digital marketing agency that works with thousands of healthcare providers across the US. We talk about the best question to ask in regards to your marketing, and how often you should launch a new website.…
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The Creative Video Playbook
Milan Kowalewski is a marketing consultant & strategist that helps aesthetic & cosmetic providers take their business to the next level with smart design, sound advice, & creative video. On this episode, we talk about his 4-step creation process in working with clients: Create Edit Enhance...
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3 Things to Grow Profit Today
The market is obviously shifting. If I had six minutes to recommend a few actions you could take, immediately, to shrink your expenses (and grow your profit), here they are. This is not earth shattering (though you may not have considered the first two) but they are fairly easy to implement and...
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Why Patients No-show and Cancel
Patient No-shows and last minute cancellations are one of the most expensive problems that can plague a clinic. It can cost hundreds of thousands of dollars per year in lost surgical volume and open time blocks in the schedule. Larry Guzzardo has built a career helping medical clinics around the...
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Melanie Goes to Mexico (because of a phone call)
Listen as I interview my friend Melanie about why she chose to fly to Mexico for bariatric surgery. At Boost, we don't think any clinic should compete with Mexico. The price war is a race to the bottom that you don't want to win. BUT, if you are going to differentiate yourself, you have to…
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A Clinic Saved $100,000 Doing This
Let me be the first to say... talking about credit card transactions feels boring and most credit card processors seem sketchy. But last year I interviewed Dave for the first time. Dave Iava is the COO of Pair Payments. The focus of Pair is eliminating credit card fees for companies. Recently…
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Automation 101
On this episode of the Boost Podcast, Jonah Selner joins Matty to talk about marketing automation and where the future of private practice marketing is headed. They discuss: -The definition of marketing automation -Ethical and effective marketing automation -How Boost uses automation to help...
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Selling a Private Practice with Ericka Adler
On this episode of the Boost Podcast, Attorney Ericka Adler, joins Matty to talk about health law. Ericka does a TON of work with mergers, sales, and acquisitions of healthcare entities and has extensive experience in completing transactions with private equity (MSOs!), hospitals, and other third...
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BLISCare - Insurance to Cover Complications with Suzanne Baeke
In this episode, Matty interviews Suzanne Baeke from BLISCare. For over 15 years, BLISCare has been offering surgical complication protection. They discuss: how complication insurance secures the surgeon's original profit what determines the cost of coverage per case an overview of coverage options
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Why Patients Buy, The Problem (Part 2)
Research shows that problems get our attention and lead us to action much more effectively than solutions do. Yet, most of us don't talk about problems when marketing to new patients. We only talk about solutions. This is likely the most expensive issue in medical marketing.
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Why Patients Buy and Why They Don't
Jonah and Matty discuss a classic marketing book by Sean D'Souza called The Brain Audit. The book explains how the brain processes information and gives great insight into why patients "buy" or not. In this episode Matty and Jonah talk about: How the book "The Brain Audit" can apply to bariatrics...
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Look for Broken Process
In this episode, Don Thompson talks about managing a bariatric clinic with 3 surgeons and 24 staff members. We discuss a few of the reports he keeps an eye on to keep the O.R. full and the clinic running on all cylinders.
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All Leads are Not Equal
In this episode, Matty and Jonah talk about the philosophy Boost has for bariatric lead generation and lead nurturing. We cover: -Why you should NOT go after every lead -How to use automation to sift out the best leads -How automation can lead to happier staff and a full clinic
About this show
The Patient Conversion Podcast, hosted by Kade Wilcox with Boost Patients, brings together top surgeons, practice managers, and healthcare leaders to explore strategies for growing private practices and increasing patient surgical volume. Tune in for insights, best practices, and expert advice on optimizing patient acquisition and practice growth.Check us out at www.boostpatients.com
Hosted by
Kade Wilcox
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