PODCAST · business
The WQA Podcast
by Water Quality Association
The Water Quality Association is the leading voice of the water treatment industry. wqa.org. WQA Radio features experts and members of WQA who can comment on issues affecting water quality.
Episodes
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#435 - Water Treatment Manufacturers - Cautious Optimism
Water treatment manufacturers see opportunities for growth, but labor shortages, cost pressures and economic uncertainty are tempering their outlook. In this episode of the Water Quality Association Podcast, Sean Caughron, Sam Karge and Bob Maisner join host Wes Bleed to discuss the Q3 2026 WQA...
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#434 A New Way for WQA Members to Work Together
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. WQA President Greg Reyneke joins Associate Director of Marketing & Communications Susan Keaton for a midyear conversation about the association’s direction. Greg explains how WQA is reorganizing its volunteer sections...
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#433 Building Skills and Confidence Through WQA Education
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Dr. Tanya Lubner, WQA’s Director of Professional Certification and Training, joins host Wes Bleed to discuss the education and professional-development opportunities available to water treatment professionals through…
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#432 - What’s Really in the Water? Unmasking Hidden Chemistry
A water test may name the contaminant, but it does not always reveal the form in which that contaminant exists—and that distinction can affect both measurement and treatment. In this episode of the Water Quality Association Podcast, Dr. Joshua Mertz, director of research and development at…
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#431 - Building Trust for Your Water Treatment Business
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Ethics in the water treatment industry involves more than following rules. It is reflected in how professionals test water, explain results, recommend treatment and respond when something goes wrong. Candice Wentling…
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#430 - Using Your Local Water Quality Report to Serve Your Customers
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. What does a Consumer Confidence Report really tell you about your community’s drinking water? Chemical engineer, longtime water treatment consultant and WQA Hall of Fame educator Peter Cartwright, MWS, explains what…
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#429 - Unlocking the Well Water Opportunity
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Private well customers have different needs than homeowners served by municipal water systems—and that creates a significant opportunity for water treatment professionals. In this episode, longtime Water Quality...
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#428 - Using AI for Your Water Treatment Business
Welcome to the Water Quality Association Podcast. Learn more at https://wqa.org. Artificial intelligence is changing the way businesses operate—but what does that actually look like inside a water treatment company? In this episode, host Wes Bleed talks with Mike Baird, CEO of Aquamor, about how...
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#427 - The Impact of Kindness on Your Business
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Kindness in business is often viewed as a “soft skill,” but longtime water treatment leader Doug Ramer argues it may be one of the strongest competitive advantages a company can have. In this episode of The Water…
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#426 - Service, Innovation and Impact | 2026 WQA Convention Keynote Highlights
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. In this podcast, we feature highlights from the keynote session at the 2026 Water Quality Association Convention in Miami Beach. This special montage honors leadership, volunteerism, innovation, and the professionals...
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#425 - More than water - A Conversation with WQA's New President
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. In this episode, WQA President Greg Reyneke joins Susan Keaton to discuss leadership, innovation, and the future of water quality. Recorded on the expo floor at the WQA Convention & Expo in Miami Beach, this episode...
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#424 - What to Know Before You Go to the WQA Convention & Expo
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. The WQA Convention & Expo (Miami Beach - April 28-30, 2026) is the premier gathering for water treatment professionals—and preparation is key to making the most of it. In this episode, WQA Events Director Angie…
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#423 - Getting the Most from WQA Convention Education
What should you expect from the education program at this year’s WQA Convention? In this episode of the Water Quality Association Podcast, Tanya Lubner and John McCartan of the Water Quality Association walk through the key sessions and learning opportunities available to attendees. Topics…
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#422 -- The Hidden Opportunity in Small Community Water Systems
Welcome to the Water Quality Association podcast. Https://wqa.org. Small community water systems represent a major opportunity in water treatment—yet many professionals don’t realize they’re already part of it. In this episode, DJ Shannahan, MWS, joins Wes Bleed to explain how systems serving...
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#421 - Tracking the Water Treatment Industry's Growth Through 2027
How does the water treatment industry move with the broader economy—and what does that mean for planning ahead? In this episode, Wes Bleed is joined by Bryanna Poczatek of the Water Quality Association and Keith Johnson of Ecowater Systems to discuss the WQA Cross-Correlation Report. They explain...
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#420 - WQA State Gov Affairs
Welcome to the Water Quality Association Podcast. WQA Government Affairs Manager Paige O’Malley joins host Wes Bleed to discuss state-level legislative trends impacting the water treatment industry. Topics include private well legislation, school drinking water initiatives, PFAS mitigation, water...
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#419 - WQA's Government Affairs Federal Report
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Caroline Kenney, WQA's Government Affairs Manager, and Ted Mondloch of Current Strategies join the podcast to discuss federal policy developments impacting the water treatment industry. Topics include the Healthy H2O…
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#418 - Legacy & Leadership -- A Career in Water
As he retires from his role as Chief Operating Officer of the Water Quality Association, Tom Bruursema reflects on more than 40 years in the water treatment industry. In this conversation, Tom discusses: How the industry has matured and gained credibility The shift from “water softening” to...
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#417 - WQA's New Strategic Affairs Officer
On The Water Quality Association Podcast, we’re joined by Richard Mest, who has stepped into a newly created role as WQA’s Strategic Affairs Officer. Richard is no stranger to the association or the industry. He’s served WQA as President, Board member, volunteer, and advocate, and his leadership...
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#416 - Contaminant Predictions for 2026
Welcome to the Water Quality Association podcast. Eric Yeggy, MWS, WQA’s Technical Affairs Director, joins the podcast for one of our most popular annual episodes: top contaminant concerns and technical priorities for the year ahead. Eric begins with a recap of WQA technical affairs work in...
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#415 - Rewind 2025
Welcome to the Water Quality Association Podcast, the podcast from WQA, the leading voice of the water treatment industry. Find us at https://wqa.org. In this episode of the WQA Podcast, we rewind the tape and look back at some of the highlights from 2025. We’ll hear thoughts and reflections from...
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#414 - Education, Confidence and Credibility
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. Education and professional certification take center stage in this episode, as host Wes Bleed welcomes Dr. Tanya Lubner, WQA’s Director of Professional Certification and Training, and Membership Director Danny…
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#413 - Inside Washington: 2025 Water Policy Recap
Welcome to the Water Quality Association Podcast. https://wqa.org. What did 2025 mean for water-quality policy, and what’s next in Washington during an election year? Our guest is Ted Mondloch, Vice President at Current Strategies, WQA’s lobbying and public-affairs partner in D.C. Ted recaps a…
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#412 - Water Treatment for Agriculture
In this episode of the WQA Podcast, host Wes Bleed talks with Mike Heatwole, MWS, Regional Sales Manager for the Mid-Atlantic with Water-Right/A. O. Smith Corporation and a past recipient of WQA’s Regents Award. Mike shares how water treatment systems serve the agriculture industry and the unique...
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#411 - What Consumers Really Think About Their Water
Welcome to the Water Quality Association Podcast. Find us at https://wqa.org. In this episode of the WQA Podcast, host Wes Bleed sits down with Greg Reyneke, Vice President of WQA and Managing Director at Red Fox Advisors, to discuss the newly released 2025 Consumer Insights Report. Discover how...
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#410 - Reimagining Water: Insights from WQA CEO Pauli Undesser
Welcome to the Water Quality Association Podcast. https://wqa.org. In this episode of the WQA Podcast, we’ll hear from WQA and WQRF CEO Pauli Undesser as she describes her experience as a TEDx Folsom speaker. We'll dive into her topic of “smart water” vs. “dumb water,” and why she believes...
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#409 - Why Influence Matters: A Conversation with WQA President Mike Mitchell
Welcome to the Water Quality Association Podcast. https://wqa.org. In this episode, we’ll hear from WQA President Mike Mitchell at the recent WQA Mid-Year Leadership Conference. WQA’s Associate Director of Marketing & Communications handles the interview. Mike shares insights from the Mid-Year...
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#408 - Cautious Optimism: Inside the WQA Manufacturer Confidence Report
💡 Where does the water treatment industry stand today? In this episode, we break down the WQA Manufacturer Confidence Report — revealing key trends, surprising insights, and the biggest challenge every manufacturer must prepare for. The latest survey reflects cautious optimism among water...
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#407 - Contract Law 101: What Every Dealer Needs to Know
Welcome to the Water Quality Association Podcast. Learn more about WQA at https://wqa.org. In this episode of the WQA Podcast, we’re talking contract law made simple with Mike Sennett, Chief Legal Officer and General Counsel at WQA. You’ll learn why it’s critical to understand pricing and payment...
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#406 - Partnering with Public Water Systems
Welcome to the Water Quality Association Podcast. Learn more at https://wqa.org. WQA is the leading voice of the residential, commercial and industrial water treatment industry. In this episode, we’ll explore key takeaways from ACE25, the annual conference and expo of the American Water Works...
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#405 - Benchmark and Grow Your Water Treatment Business
Welcome to the Water Quality Association Podcast. WQA is the leading voice of the residential, commercial and industrial water treatment industry. Find us at https://wqa.org. This episode is sponsored by Corro-Protec powered anode rods for water heaters. With a 20-year warranty, Corro-Protec...
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#404 - WQA Mentorship Program
Welcome to the Water Quality Association Podcast. Learn more about WQA at https://wqa.org. In this episode, we talk with Jill Gasienica, WQA's External Affairs Coordinator, about the WQA Mentorship Program. We’’ hear about the program's evolution, structure, and the benefits it offers to both...
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#403 - Innovation in Action
Welcome to the Water Quality Association Podcast. Learn more about WQA at https://wqa.org. In this episode, we feature a follow up to a presentation about innovation at the 2025 WQA Convention & Expo in Long Beach California. You’ll hear from Rory Sherman with WQA Member Company Clean Water Guys,...
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#402 - Salt Smart: Engineering Better Water Quality
Welcome to the WQA Podcast. Learn more at https://wqa.org. In this episode, we hear from Morton Salt's Senior Chemist Matt Mutehart, who walks us through the science of salt and water softening. Matt discusses what happens when salt “mushes” or “bridges” in a softener tank, what are the signs of...
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#401 - Top Federal & State Issues Affecting Water Industry
The latest episode of the WQA Podcast features a comprehensive update on government affairs with Paige O’Malley, WQA's Government Affairs Manager. O’Malley outlines WQA’s current advocacy priorities, ranging from the federal Healthy H2O Act to major regulatory developments at the state level,...
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#400 - WQA Hall of Fame and Lifetime Member Awards
In this episode of the WQA Podcast, we present remarks from Lifetime Member Award recipient Bob Boerner and Hall of Fame award honoree DJ Shannahan. Both men were honored at the 2025 WQA Convention & Expo in Long Beach California. You’ll hear Bob and DJ introduced by WQA 2024-25 President Judd...
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#399 - 2025-2026 WQA President Mike Mitchell
Welcome to the Water Quality Association Podcast. Learn more at https://wqa.org. In this episode, WQA’s Associate Marketing & Communications Director Susan Keaton sits down with newly installed WQA President Mike Mitchell, Director of Engineering at Helen of Troy. You’ll hear how Mike first got...
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#398 - Know Before You Go to the WQA Convention
Welcome to the Water Quality Association podcast, promoting the betterment of Water Quality around the world. Find us at https://wqa.org. In this episode, our guest is WQA’s Susan Keaton. Hold on for an informative conversation about the important information attendees need to know and utilize to...
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#397 - How to Treat Iron in Water
Welcome to the Water Quality Association Podcast. In this episode we get an in-depth look at how to treat Iron in drinking water. Our guest is Richard Mest with AO Smith. Richard will be presenting at two education sessions about Iron Contamination Insights at the WQA Convention & Expo in Long...
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#396 - Hydropitch Challenge offers new Water Innovation
Welcome to the Water Quality Association Podcast. In this episode, we’ll talk about the Hydropitch Challenge at the upcoming 2025 WQA Convention & Expo, with WQAs Vice President for Innovation and Technology Jonathan Adams and Karen Frost, Vice President for Economic Development & Innovation at…
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#395 - WQA Convention Education
In this podcast we’ll talk about Education sessions at the WQA Convention & Expo with Dr. Tanya Lubner, WQA’s Professional Certification & Training Director, and Certified Water Specialist Jennifer Smith with Resintech Inc. We’ll discuss the many educational offerings available for attendees,...
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#394 - 2025 Convention Preview
This episode provides an in-depth overview of the upcoming WQA convention in 2025, highlighting the new venue in Long Beach, California, and the innovative changes being implemented. Angie Silberhorn, WQA's events director, discusses the value of the convention for all levels of professionals in...
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#393 - A Life in Water with C.R. Hall
Welcome to the weekly podcast from the Water Quality Association, the leading voice of the residential, commercial and industrial water treatment community. Find us at https://wqa.org. In this episode we feature an entertaining and informative conversation with Culligan dealer and former WQA...
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#392 - Annual Contaminant Predictions
Welcome to the Water Quality Association Podcast. Find out more about WQA at https://wqa.org. In this episode, we feature our annual contaminant predictions podcast. We go to the expert, WQA Technical Affairs Director Eric Yeggy for his yearly outlook on the contaminants, trends and issues facing...
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#391 - Legacy Members John And Derek Packard
Welcome to the Water Quality Association podcast. Learn more about WQA at https://wqa.org. In this podcast we feature another of our interviews with legacy members of the Water Quality Association. We’re joined by John Packard, chair of Packard Culligan, past WQA president, 1999 Key Award…
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#390 - WQA's Post-Election Report
Welcome to the Water Quality Association podcast, from WQA, the leading voice of the residential, commercial and industrial water treatment community. Find us at https://wqa.org. In this podcast we feature highlights from a recent WQA Government Affairs Report about the 2024 elections in the…
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#389 - WQA Convention Keynote Rewind
As we look reflect on the rich 50-year history of WQA, we wanted to feature some of the past remarks from WQA’s Chief Executive Officer Pauli Undesser at the WQA Convention & Exposition. We’ll highlight segments from 2019, 2021, 2022 and this past convention in Orlando 2024. You’ll be inspired,...
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#388 - Ion Exchange Explained
Welcome to the WQA Podcast, the weekly podcast from the Water Quality Association. Learn more at https://wqa.org. Our guest on the WQA Podcast is Frank DeSilva, Technical Advisor for Resintech and immediate past president of the Pacific Water Quality Association. Frank touches on some very...
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#387 - Lead And Copper Improvements
Welcome to the Water Quality Association Podcast, the weekly podcast from the leading voice of the water treatment industry. Learn more at https://wqa.org. In this episode we feature a conversation with WQA’s government Affairs director Jeremy Pollack as we update you on the Lead and Copper Rule...
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#386 - WQA President Judd Larned
Welcome to the weekly podcast from the Water Quality Association. Learn more at https://wqa.org. In this episode of the Water Quality Association podcast, WQA’s Susan Keaton speaks with WQA President Judd Larned about his role in the water treatment industry and WQA. Judd shares his experiences…
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ABOUT THIS SHOW
The Water Quality Association is the leading voice of the water treatment industry. wqa.org. WQA Radio features experts and members of WQA who can comment on issues affecting water quality.
HOSTED BY
Water Quality Association
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