PODCAST · technology
UXPERTS
by © 2023-2026 | Jason Moore and Ephie Risho | All Rights Reserved Moore+One, LLC.
Welcome to UXPERTS, the podcast where two seasoned User Experience (UX) veterans (Meet Jason Moore + Ephie Risho) delve into the intricacies of UX and business leadership. This podcast explores how UX mastery and strong leadership shape digital experiences, engage users and drive business success.Ask us anything at [email protected] media inquiries contact us at [email protected]
Episodes
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077: SEO Isn’t Dead, You’re Just Thinking About It Wrong, w/ Jose Angelo
What if SEO isn't about Google anymore? In this episode, Jason Moore and Ephie Risho sit down with SEO strategist and entrepreneur Jose Angelo to unpack one of the biggest misconceptions in business today: AI hasn't killed SEO—it has completely transformed it. Jose explains why search now…
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076: Ship it: The state of AI in Design for 2026 w/ Matthew Speakman
Join Ephie Risho, Jason Moore, along with special guest Matthew Speakman as they crack open the AI in Design Report 2026 — the second annual study from Designer Fund and Foundation Capital on how design teams are actually adapting to AI. Not the hype. Not the LinkedIn posts. The data. Here's what...
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075: IA Isn’t Dead. Your Software Might Be.
Join Ephie Risho and Jason Moore as they take a break from the AI hype cycle to talk about the thing quietly breaking your product: Information Architecture. Your UI might look modern, your AI might be flashy, but if your IA is a junk drawer… your users are suffering. In this episode, we cover…
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074: AI is Making Us Faster… and More Exhausted
Join Ephie Risho and Jason Moore as they dig into a growing reality nobody’s talking about enough: AI fatigue. We’ve spent months hyping AI as the ultimate productivity unlock. And it is. But when AI does the work, we don’t get to relax. We become the overseers. Reviewing, correcting,...
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073: When AI Does the Work, What Do We Do?
Join Ephie Risho and Jason Moore as they dig deeper into listener questions on real-world AI concerns—the kind that don’t have clean answers, just real consequences. They get into the tension between AI speed and human judgment, what UX teams are actually worth when AI can spin up flows in…
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072: Design is Dead? (Not So Fast!)
Join Ephie Risho and Jason Moore as they wade into one of the spiciest UX debates of the year: a bold claim from an Anthropic design leader that the design process is dead. Is it? Or is everyone just… very online right now? They break down the argument, the backlash (including a response from...
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071: Will AI Crash the Economy or Bring a Renaissance?
Did AI just light the fuse on the next economic collapse… or the next golden age? In this deep-dive episode, Ephie Risho and Jason Moore unpack The 2028 Global Intelligence Crisis—the article that wiped roughly 10% off the tech market and sent executives into a cold sweat. Days later, Square cut...
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070: How to Measure a Successful Team
How do you actually know your team is successful? Not “they’re busy.” Not “stakeholders seem happy.” Not “we shipped a lot.” In this episode, Jason Moore and Ephie Risho get practical about what it really means to measure team effectiveness—especially in UX. Drawing from real-world frameworks and...
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069: UX Stats for 2026: 50 milliseconds to glory (and other such things)
Ephie Risho and Jason Moore took one innocent UX statistics article … and somehow ended up debating milliseconds, Clippy’s resurrection, DVD trauma, Montana newspapers, AI-fueled app revolutions, and whether modern design has a soul. Welcome to UXPERTS. In this episode, we dive into mobile...
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068: The Counter Argument to Using AI to Innovate Within Technology
Ephie Risho and Jason Moore have done a number of episodes on the value and power of using AI to innovate more quickly, in particular within UX. But what about the counterarguments? In this episode, they enter a lively debate and push the boundaries of what constitutes appropriate use of AI. Is…
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067: Six Seven or Die Trying: Jason & Ephie Finally Get Trolled by Gen Alpha
Welcome back to UXPERTS, where we usually talk journey maps, leadership multipliers, and why users hate change... but this time? We're diving headfirst into the void. Join Jason Moore and Ephie Risho as they attempt (and fail) to decode ‘six seven’ – the meaningless Gen Alpha chant that's somehow...
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066: Stop Chasing Tools: How to Stay Relevant in an AI Era, with Special Guest, Matthew Speakman
AI is accelerating faster than any tool cycle we’ve seen before—and most UX teams are reacting the wrong way. In this episode, Ephie Risho and Jason Moore welcome special guest, Matthew Speakman to unpack why tool mastery is no longer a durable advantage, and what actually compounds over time:...
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065: Adapt or Die—The Skills that Matter in 2026
By 2026, everyone has the tools. And that’s the problem. AI makes it easy to ship faster than ever. But speed without judgment just gets you to the wrong answer sooner. The real gap now isn’t who knows the software. It’s who can think clearly, learn quickly, and turn chaos into decisions. In this...
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064: State of UX 2026—AI, Chaos, and Hard Truths
UX isn’t easing into 2026—it’s being dragged there at algorithmic speed. In this year’s State of UX episode, Jason Moore and Ephie Risho welcome back returning guest Jeremy Miller to break down the biggest UX shifts shaping the year ahead, inspired by the latest trends outlined by the UX Design...
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063: Unseen Interfaces—Designing Without Screens, Buttons, or Patience
How do you design an interface… without an interface? In this episode, Ephie Risho and Jason Moore tackle Golden Krishna’s provocative idea that the best interface is no interface at all—and then promptly try to break it with real-world stories, bad examples, and a healthy dose of humor. From…
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062: Real Talk, Hard Lessons, and Ridiculously Bad UX
In this AMA episode, Ephie Risho and Jason Moore open the vault and answer listener questions about leadership, growth, and the weird, winding paths that shape a UX career. From the defining moments that changed how they lead, to the mistakes they’re oddly grateful for, the conversation moves...
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061: What termite mounds, rope experiments, and UX have in common
Join Ephie Risho and Jason Moore for a lively conversation about The Medici Effect—Frans Johansson’s modern classic on how the best ideas emerge where different disciplines collide. From Renaissance Florence to today’s product teams, they explore how innovation sparks at the intersection of...
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060: Your User Might Not Exist. Synthetic Users with Christina Medeiros
So… what happens when recruiting real humans for UX research becomes harder than finding parking at a design conference? You build your own users. Literally. In this episode, Ephie Risho and Jason Moore talk with technologist and UX researcher Christina Medeiros, who’s doing something that sounds…
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059: Unstuck: Melissa Dinwiddie on Trust, Play, and Creative Courage at Work
What happens when you drop an artist into the land of corporate buzzwords and quarterly goals? Magic — or at least post-it notes that matter. In this episode, creativity catalyst Melissa Dinwiddie joins Ephie Risho and Jason Moore to talk about building trust, sparking innovation, and making room...
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058: UX Hard 3: With a Vengeance - Laws of UX Part III
Yippee-ki-yay, designers! In this action-packed finale to our Laws of UX trilogy, Jason Moore and Ephie Risho are storming the Nakatomi Plaza of complexity. Armed with Occam’s Razor and a stubborn refusal to overcomplicate things, they’re taking on 12 more laws that’ll help you design faster,...
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057: Building Strong Company Culture in a Remote Startup — with Dave Laird
What does good company culture actually look like, and how do you build it from scratch when your whole team is scattered across time zones? In this episode, Jason Moore and Ephie Risho hang out with special guest Dave Laird, who left a cushy leadership role to launch a tech startup tackling one…
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056: Back to the UX-ture: Laws of UX Part II
Great Scott! Ephie Risho and Jason Moore are firing up the DeLorean and racing 88 miles per hour into the next nine Laws of UX (lawsofux.com). This time, they dive deep into Hick’s Law—showing how something as simple as a light switch can explain the chaos of choice in digital design. Packed with...
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055: Raiders of the Lost UX: 9 Laws You Can’t Ignore - Part I
UX has its own sacred relics—timeless principles that can either guide you to design glory or leave you tumbling into the pit of bad product decisions. In this adventure-packed episode, Ephie Risho and Jason Moore dust off the first nine Laws of UX (lawsofux.com) and put them to the test in...
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054: Zoomed Out? How to Actually Connect Remotely
Remote work isn’t just about wearing pajamas and muted microphones—it’s a whole new frontier of engagement (or disengagement). In this episode, Ephie Risho and Jason Moore delve into the latest statistics on remote work and what they truly reveal about productivity, connection, and burnout. Then...
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053: Slack, Sanity, and the Art of Logging Off: Finding Balance in UX Life
In this episode of UXPERTS, Ephie Risho and Jason Moore take on the holy grail of modern work: balance—and not the yoga-on-your-lunch-break kind (though, hey, good for you). We're talking about the real stuff: how to bring joy back into your day, keep burnout at bay, and draw the line between...
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052: Transformed part V — Return of the Product Jedi
Jason Moore and Ephie Risho wrap up their epic journey through Transformed by Marty Cagan with a bang. In this finale, they tackle the biggest question of all: how do you actually change a company stuck in outdated ways into one that hums with agility, clarity, and purpose? We’re talking…
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051: Transformed part IV — Breaking Bad (habits)
Welcome back to UXPERTS, where Ephie Risho and Jason Moore return to the trenches with Part IV of our deep dive into Marty Cagan’s Transformed. In this episode, they unpack up through Part 8 of the book, focusing on the messy, painful, but oh-so-necessary process of change—especially for…
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050: Fifty Episodes In: Still Iterating, Never Boring
Celebrate alongside Ephie Risho and Jason Moore as we enter the top 90% of podcasts. We have entered the cornucopia of podcast Valhalla. Only 10% of podcasts make it to episode 50 … a staggering 75% of podcasts never see episode 20. Our conversation on this episode allows us to dig into the dark...
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049: Transformed part III — Less is more (and other hard truths)
In this power-packed follow-up episode, Ephie Risho and Jason Moore dive into Parts III and IV of Marty Cagan’s Transformed—and things get real. This isn’t just about innovation for innovation’s sake. It’s about how to break free from predictable, bloated, and process-heavy product development…
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048: Transformed part II — Changing how you build
In this episode of UXPERTS, Ephie Risho and Jason Moore crack open the first 9 chapters of Marty Cagan’s "Transformed"—and trust us, it’s not just another book club chat. This is a no-holds-barred, insight-packed deep dive into what it takes to build the right product correctly. If you've ever…
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047: Transformed, by Marty Cagan, Introduction
In Marty Cagan’s book Transformed, he argues that many modern enterprise software companies are not truly agile but are doing short waterfall sprints. In this introductory episode to the book, Ephie Risho and Jason Moore dig into the topic deeply, reflecting on their own experiences and...
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046: The UX of Engineer Hiring, with Dave Laird
Long-time hiring manager Dave Laird brings his years of experience to the table in an exclusive interview with Ephie Risho and Jason Moore on finding the perfect job in the technology sector. Topics range from what stands out these days to get noticed, what pushes a good interview over the line…
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045: Hiring, interviewing, and landing the perfect job in UX
How do you land the perfect job in UX? What are the best practices to get into the right position with the right company? How do good hiring managers make their decisions? In this episode, Ephie Risho and Jason Moore dig into their hiring and interviewing experiences in the UX field. They look at...
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044: Working with tuned-out stakeholders, growing into a new role, and mixed results in research
In this AMA (ask me anything) podcast, Ephie Risho and Jason Moore field some problematic questions, giving examples from their own experiences. Some of the topics include showing the value of user research without stepping on toes, working with developers in 2-week sprints, context switching,...
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043: Design Systems Leadership
What are the most critical things to consider when overseeing design systems? At different stages of an organization, what should design leaders be focused on when working with the rest of the organization? A natural ebb and flow of rigidity and creativity must be accounted for. In this episode,...
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042: The UX of Publishing and Writing
Ephie Risho is a published novelist in YA fantasy who sold a record number of books in 2024. In this publishing episode, Jason Moore and Ephie discuss authors, publishing, writing, and the industry, all from the lens of user experience. Visit Ephie’s website, theelementalists.net, to see more of...
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041: Future Trends of UX in 2025
In the State of UX 2025 review at uxdesign.cc there are many bold ideas reviewing 2024 and seeing where the industry is headed. AI is being leveraged more and more, and business needs are beginning to gain more weight than UX processes. The technology sector is changing rapidly, and UX, as all…
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040: Fueling Innovation With UX Leadership
Innovation is at the core of what companies must do in the fast-moving world of technology. Grow or become obsolete—it’s a common story told again and again. In this episode, Ephie Risho and Jason Moore unpack and discuss an article by Rachel Kobe, Chief Design Officer at Paypal titled: Fueling...
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039: Moving into UX Leadership, UX Trends, & Burnout
What’s the hardest leadership decision you’ve ever had to make in UX? How can someone transition from an individual contributor to a UX leadership role? What’s your strategy for dealing with burnout in your team? Jason Moore and Ephie Risho field these questions and more in an AMA (Ask Me…
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038: Who Moved My Cheese - The UX of Managing Change
Change occurs throughout our lives, yet most people have great difficulty with it. In his book Who Moved My Cheese, Spencer Johnson, M.D. provides an allegory that spells out four different types of people and how they respond to significant change. When the cheese is moved, two of the four…
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037: Leadership Strategy and Tactics by Jocko Willink - Part IV (Becoming a Leader & Leadership Skills)
No matter the context, leadership involves making tough decisions and several strong characteristics. In Jocko Willink’s second edition of Leadership Strategy and Tactics Field Manual, Ephie Risho and Jason Moore explore the idea that these are not necessarily natural traits but things you can...
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036: Leadership Strategy and Tactics by Jocko Willink - Part III (Becoming a Leader & Leadership Skills)
Taking on the mantle of new leadership can feel overwhelming, and in this episode, Jason Moore and Ephie Risho dig into tangible practices that make all the difference. They discuss insecurity and imposter syndrome and how to bring out people’s best by reviewing part two of Jocko Willink’s second...
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035: Leadership Strategy and Tactics by Jocko Willink - Part II (Core Tenets & Principles)
Growing in leadership does not just happen—it takes work and strategic thinking to reach your best. In this episode, Ephie Risho and Jason Moore dive further into Jocko Willink’s book, Leadership Strategy, and Tactics Field Manual, to unpack some of the ideas raised in the last episode more…
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034: Leadership Strategy & Tactics by Jocko Willink - Part I (Foundations)
Good leadership doesn’t just happen; it’s a journey that requires sweat and intentionality. While various leadership styles exist, there are core principles that every leader should embrace for a more substantial, more cohesive group. Join Ephie Risho and Jason Moore as they dive into Part One of...
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033: The UX of Research Leadership Practices - Interview with Lauren Evans
Not all companies have full UX research departments, but all companies can follow best practices, regardless of their level of maturity. In this episode, Jason Moore and Ephie Risho interview UX leader Lauren Evans, who has a strong UXR background. They discuss what makes good research for...
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032: Multipliers - Leading by Empowerment - Part III
A strong leader doesn’t push their agenda on a group, but brings out the best of all those around them. A multiplier is a person who is able to help people reach their potential and even go beyond, whereas a diminisher has the opposite effect, leading in a way that makes people do the bare…
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031: Multipliers - Leading by Empowerment - Part II
Leadership requires more than a strong presence and good thinking. The best leaders empower others to become their best selves through a wide range of techniques. In Liz Wiseman’s book Multipliers: How the Best Leaders Make Everyone Smarter, there are five main types of multiplier leaders, and in...
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030: Multipliers - Leading by Empowerment - Part I
How do the best leaders make their team smarter? In surveys, it’s common to hear people say they’re contributing 60% at their jobs. Unlocking people’s potential is a skill that can be worked on, and there are ways to bring out the best in people so that they give beyond what they thought they…
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029: Career growth, building user research, and team members not pulling their weight
In this Q&A episode, Ephie Risho and Jason Moore tackle some challenging questions from their fans. Starting out with someone feeling stuck in their career, then getting into some deeper topics with research, how to build a user research arm in a company that doesn’t want to fund it, and how to...
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028: Improving Time Management with Personal Kanban - Part 2
Managing time well requires daily, intentional effort and a strong system to keep organized and on track. While there are many systems and approaches, the kanban has proven time and again to be an incredibly simple, yet useful system to achieve great things in any situation. Life can be full of a...
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ABOUT THIS SHOW
Welcome to UXPERTS, the podcast where two seasoned User Experience (UX) veterans (Meet Jason Moore + Ephie Risho) delve into the intricacies of UX and business leadership. This podcast explores how UX mastery and strong leadership shape digital experiences, engage users and drive business success.Ask us anything at [email protected] media inquiries contact us at [email protected]
HOSTED BY
© 2023-2026 | Jason Moore and Ephie Risho | All Rights Reserved Moore+One, LLC.
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Frequently Asked Questions
How many episodes does UXPERTS have?
UXPERTS currently has 77 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is UXPERTS about?
Welcome to UXPERTS, the podcast where two seasoned User Experience (UX) veterans (Meet Jason Moore + Ephie Risho) delve into the intricacies of UX and business leadership. This podcast explores how UX mastery and strong leadership shape digital experiences, engage users and drive business...
How often does UXPERTS release new episodes?
UXPERTS has 77 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to UXPERTS?
You can listen to UXPERTS on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts UXPERTS?
UXPERTS is created and hosted by © 2023-2026 | Jason Moore and Ephie Risho | All Rights Reserved Moore+One, LLC..
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