PODCAST · health
When Work Hurts
by Dr Paula Redmond
Doctors, nurses and allied health professionals are experiencing unprecedented levels of distress due to their work.Join clinical psychologist Dr Paula Redmond as she talks to inspiring clinicians and thought leaders about the stories behind the mental health statistics, and how compassion, connection and creativity can offer hope when work hurts.
Episodes
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Coping with Menopause - with Dr Momotaj Islam
In this episode of When Work Hurts, I’m joined by Clinical Psychologist Dr Momotaj Islam to explore her personal and professional experiences of menopause, and the insights behind her book Coping with Menopause. 🎥 Watch the video version here Momotaj draws on a biopsychosocial understanding of...
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Coping with Trauma - with Dr Yvonne Waft
This episode was originally released in 2024, and we’re revisiting it as part of our Coping With… series. Dr Yvonne Waft is one of the authors in the series, and her conversation about trauma, professional identity and the experiences we bring to our work fits perfectly with the themes we’re...
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Coping with Breast Cancer - with Dr Sarah Swan
In this episode of When Work Hurts, I’m joined by Consultant Clinical Psychologist Dr Sarah Swan to talk about her experience of breast cancer and how becoming a patient affected her both personally and professionally. (🎥 Watch the video version here) Sarah shares the story behind her book…
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When Work Hurts: Season 8 Trailer
Dr Paula Redmond, Clinical Psychologist, announces that Season 8 of the When Work Hurts podcast is on its way. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK. So far the podcast has largely...
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Avoidable employee harm: Rethinking NHS complaint and disciplinary processes
In this episode Dr Paula Redmond speaks with a team of colleagues in Wales about their groundbreaking and award-winning work on avoidable employee harm within NHS complaint and disciplinary processes. Working at the intersection of psychology, HR, and healthcare quality improvement Benna Waites…
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Experiencing a fitness to practise complaint: Psychologists' personal stories
Dr Paula Redmond speaks with two clinical psychologists — Dr Caroline Taylor and Dr Amber Johnston — about their personal stories of receiving a fitness to practise complaint. They discuss what it was like to go through the process, how it affected them personally and professionally, and what...
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Navigating Fitness to Practise Complaints
What should do you do if you get a fitness to practise complaint? What can you expect from the process? How long does it take, what are the possible outcomes, and where can you go to get support? To answer these questions Paula spoke with Nicholas Stöckling, who works with psychologists and other...
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The impact of complaints on Clinical Psychologists Part 2: Early career experiences
This conversation delves into the research conducted by Dr Naomi Hogben on the impact of formal complaints on early career Clinical Psychologists in the NHS. Naomi discusses the lack of existing research on the experiences of clinicians receiving complaints, the methodology of her study, and the...
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The impact of complaints on Clinical Psychologists Part 1: Evidence and insights
In this conversation Clinical Psychologist Professor Noelle Robertson discusses the profound impact of fitness to practice complaints on psychologists and other health professionals. She outlines the research in this field which highlights the emotional toll these complaints take, the…
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When Work Hurts: Season 7 Trailer
Dr Paula Redmond, Clinical Psychologist, announces that Season 7 of the When Work Hurts podcast is on its way, with a special focus on surviving complaints. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists…
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ADHD and Burnout
In this final episode of the ADHD miniseries Paula discusses ADHD and burnout with Dr Floriana Reinikis, a Clinical Psychologist specialising in neurodivergence, and an ADHDer herself. They discuss the connection between ADHD and burnout, including the impact of workplace environments,...
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Being a healthcare professional with ADHD
This conversation explores the personal journeys of 3 NHS clinicians diagnosed with ADHD as adults, focusing on their experiences with diagnosis, the impact on their lives, and the challenges they have faced in academic and professional settings. The discussion highlights the complexities of...
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ADHD in adulthood - complexities, challenges and opportunities
Paula speaks with Clinical Psychologist Dr Lauren Breese about some of the complexities, controversies and opportunities around ADHD diagnosis, particularly in relation to work. The conversation includes: what ADHD is and how it might impact people in the workplace gender differences in ADHD...
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When Work Hurts: Season 6 Trailer
Dr Paula Redmond, Clinical Psychologist, announces that Season Six of the When Work Hurts podcast is on its way, with a special focus on ADHD. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK.…
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Professional Tree of Life - with Dr Julie Fraser & Dr Liz Matias
The Tree of Life is a narrative therapy approach that helps people to tell stories about themselves in ways that make them stronger. It uses the metaphor of a tree to support this process in creative ways and has a broad applicability in both therapeutic and professional contexts. In this…
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The Heads and Hearts Model of Reflective Practice - with Dr Arabella Kurtz
Reflective practice groups are a subject that has come up a few times on the podcast as being an important way of supporting both staff wellbeing and patient care. Paula wanted to explore this in more depth, so in this episode she is joined by Dr Arabella Kurtz, consultant clinical psychologist…
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take heART: how art and creativity can enhance staff wellbeing - with Dr Rachel Chater
Art and creativity are good for the soul, both in and out of work. In this episode Paula is joined by clinical psychologist Dr Rachel Chater, discussing her inspiring work with the take heART Project, which aims to enhance the wellbeing of staff, patients and visitors to the Bedfordshire…
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Group Psychological Debriefs following distressing events at work - with Dr Sadie Thomas-Unsworth
So far this series has talked a lot about the impact of traumatic experiences on us as individuals. But working in healthcare usually means working in teams and experiencing distressing events as part of a team. In this episode, Paula speaks with Dr Sadie Thomas-Unsworth, consultant clinical...
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Using EMDR to support healthcare workers - with Dr Michael Paterson OBE
Eye movement desensitisation and reprocessing, or EMDR, is a NICE recommended psychological treatment for post-traumatic stress disorder, and is also becoming more widely used in the prevention of PTSD in healthcare settings where staff are exposed to traumatic events in their work. In this...
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Coping with trauma as a health professional - with Dr Yvonne Waft
Health professionals are not immune to trauma. In fact, many are motivated to become healthcare professionals as a way of understanding and even healing their own wounds. They are also vulnerable to experiencing trauma in their personal lives just as much as anyone else is, and especially likely…
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When Work Hurts: Season 5 Trailer
Dr Paula Redmond, clinical psychologist, is back for season five of the When Work Hurts podcast. On this show, she explores the stories behind the statistics of the mental health crisis faced by health professionals today and provides hope for a way out through compassion, connection, and...
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Emotional support swims with Newfoundland dogs - with Pete Lewin
Pete Lewin is a paramedic and director of Pete Lewin Newfoundlands. Pete and his pack of beautiful emotional support dogs take people out to swim with them (including frontline workers and first responders) with often transformative results. In this episode, he talks movingly about his work with...
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Vicarious traumatisation in healthcare - with Anne McKechnie
Health and social care professionals who work with people who've suffered traumatic experiences are themselves at risk of vicarious traumatisation. So what can you do to understand and protect yourself from this? This week Dr Paula Redmond is joined by Anne McKechnie, an independent Consultant...
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Creative enquiry and flourishing in medical education - with Dr Louise Younie
The ways in which we relate to work are often shaped by our training experiences, and this is particularly true in medical education. Today Paula is talking to Dr Louise Younie, GP and Clinical Reader in Medical Education at Queen Mary University of London. The pair discuss how Louise draws on...
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Internal Family Systems and working in healthcare - with Wendy Kendall
Internal Family Systems, or IFS, is a relatively new model of psychotherapy with a growing evidence base. In this episode Dr Paula Redmond takes a closer look at IFS with occupational psychologist Wendy Kendall. Wendy explores its application for making sense of how we relate to work as…
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Burnout In Healthcare - with Dr Julie Highfield
Burnout is a really hot topic in healthcare. Every day there are new reports about NHS staff hitting higher and higher levels of burnout. But for a term that is used so much, how many of us know exactly what it is? And how can we begin to solve the issue? In this episode Dr. Julie Highfield - a...
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"The NHS as Death Mother" - a conversation with Dr Libby Nugent
To understand how and why we get caught up in unhelpful dynamics with our work we need to consider the role of the unconscious. Dr Libby Nugent is a clinical psychologist who uses a psychoanalytic approach to understand our complicated relationship with work. She draws on Jungian theory, group...
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"Surviving suicide" - a conversation with Dr Rachel Gibbons
This episode contains discussion of suicide and its impact Losing a patient or colleague to suicide can be devastating. In this episode Dr Rachel Gibbons (psychiatrist, psychoanalyst and group analyst) talks about her personal experience of surviving patient suicide and the work she has done to...
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"Knitting for wellbeing" - a conversation with Dr Mia Hobbs
Dr Mia Hobbs is a Clinical Psychologist who is passionate about the mental health benefits of knitting. She also hosts the podcast Why I Knit. She and Paula explore how we can use craft, and knitting in particular, to benefit our mental health - and how this is especially relevant for health...
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"Tackling racial inequalities in the NHS workforce" - A conversation with Owen Chinembiri
Racism and racial inequality continues to plague the NHS - with negative outcomes for individual staff, but also for organisations and patients. To get to grips with this issue, and how to tackle it, Dr Paula Redmond speaks to Owen Chinembiri. Owen is Senior Implementation Lead at the NHS Race &...
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"Being a Doctor-Patient" - A conversation with Dr Claire Davies
Being a doctor and a patient can be a challenge. Not only do you have to deal with your illness, but you also need to deal with the identity conflicts this can create. In this episode Dr Paula Redmond talks to GP, coach and writer Dr Claire Davies about her experience as a doctor-patient when she...
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"Civility saves lives" - A conversation with Dr Chris Turner
Being treated rudely at work can have a horrible impact on us. Unfortunately it's an all too common experience if you work in healthcare. And the consequences can reach far beyond the individual - affecting teams and patient care. In today's episode Paula talks to Dr Chris Turner (Consultant in...
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A Compassion Warm Up - An exercise with Dr Chris Irons
If you were running a marathon or doing any kind of athletic training it's unlikely you'd start without a warm up or end without cooling down. And it's the same with being compassionate in healthcare work - you need to warm up your compassion muscles, and cool down at the end of your working day…
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"How To Do Compassion" - A conversation with Dr Chris Irons
Compassion is a big buzzword right now in healthcare, but what does it really mean and how can you actually be more compassionate? This week Paula is joined by clinical psychologist Dr Chris Irons, an expert in Compassionate Mind Training. The pair examine what compassion is, why it matters and…
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"The Whole Yoga Thing" - A conversation with Dr Peter Donnelly
Staff wellbeing initiatives - like yoga classes - can feel like a cynical move by employers to paper over the cracks of the very serious issues affecting staff. But wellbeing is imporant - not just for healthcare workers themselves, but for patients too. Dr Peter Donnelly is a consultant…
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"Something Shiny Just For Me" - A conversation with Megan Tjasink
Art therapy in healthcare settings has traditionally been used to support patients. But it's also a practice being used with doctors struggling with burnout. In this episode Dr Paula Redmond chats to Megan Tjasink, Lead Art Psychotherapist in Cancer and Palliative Services, at Barts Health NHS...
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Passengers On The Bus - An exercise with Ross McIntosh
In this bonus episode Work Psychologist Ross McIntosh takes Dr Paula Redmond and you through an ACT exercise called "Passengers On The Bus" to help identify unhelpful mind chatter. Click here for the accompanying handout.
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"Disconnecting from work" - A conversation with Ross McIntosh
Disconnecting from work can be a real struggle for many people working in healthcare -which can have a huge impact on our mental health. In this episode Dr Paula Redmond speaks to work psychologist Ross McIntosh about about bringing contextual behavioural science and ACT to the workplace -...
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"I need to be well" - A conversation with Emily Moorhouse
Emily Moorhouse is a public health nurse. But in March 2020 she was working in nurse. At the time she thought it was her dream job, but as the pandemic hit the UK she began to struggle with her mental health. In this episode Emily talks to Dr Paula Redmond about the impact of the Covid-19…
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"A world that should be but isn't" - A conversation with Dr Esther Murray
Welcome to Season 2 of the When Work Hurts podcast. We start this second series of conversations with a look at moral injury. It's a term we've come to hear a lot recently, so to get a fuller understanding of what moral injury is I chat to health psychologist and expert in moral injury amongst...
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“Who’s holding the hope?" A conversation with Dame Clare Gerada
Dame Clare Gerada is known as the Doctor's Doctor. She's the medical director and founder of Practitioner Health and as well as chair of the charity Doctors In Distress. She's also the president of the Royal College of GPs and a practising GP in south London. In this episode you'll hear her...
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“The Power of Us” A conversation with Jan Bostock
Jan Bostock is a consultant clinical psychologist who works in the Northeast and Cumbria Wellbeing Hub for health and social care staff. She's also a key figure in the development of the Power Threat Meaning Framework (BPS, 2018), and is co-chair of the British Psychological Society committee for...
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“We want to be seen as whole people” A conversation with Dr Heidi Edmundson
Dr. Heidi Edmundson is a consultant in emergency medicine at the Whittington Hospital in London. She actively campaigns to "make wellbeing a thing" for hospital staff - through addressing barriers to basic needs such as taking breaks and access to hot food. She has also introduced creative tools...
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"Nobody Is OK" A conversation with Claire Goodwin-Fee
When work and life hurts being able to talk about how we feel and have those feelings heard and validated can make a huge difference to how we navigate and survive trauma. For those working on the front line, during the COVID pandemic, this has never been more important. I spoke with Claire...
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"Finding Our Values In Our Pain" A conversation with Dr Joe Oliver
Over the last couple of years many people have been reflecting on how closely our working lives are aligned with our values. For health professionals in particular the gap between how we want things to be, and how they are, can cause huge distress. I talk about this and other topics with…
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"What A Time To Be Alive" A conversation with Dr Rosie Baruah
Staff in intensive care have found themselves right at the heart of the COVID-19 pandemic. In this episode I speak to Dr Rosie Baruah, a consultant in critical care medicine and anesthesia at the Western General Hospital in Edinburgh, about the pressures faced by those working to look after the...
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When Work Hurts - Trailer
Doctors, nurses and allied health professionals are experiencing unprecedented levels of distress due to their work. Join clinical psychologist Dr Paula Redmond as she talks to inspiring clinicians and thought leaders about the stories behind the mental health statistics, and how compassion,...
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ABOUT THIS SHOW
Doctors, nurses and allied health professionals are experiencing unprecedented levels of distress due to their work.Join clinical psychologist Dr Paula Redmond as she talks to inspiring clinicians and thought leaders about the stories behind the mental health statistics, and how compassion, connection and creativity can offer hope when work hurts.
HOSTED BY
Dr Paula Redmond
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