You Came to the Right Place, by TravelPulse Canada

In Episode 4 of You Came to the Right Place, co-hosts Natasha Lair and Jen Mallia sit down with Canadian media personality, travel writer, and parenting expert Kathy Buckworth to unpack one of the biggest trends advisors are navigating right now: multi-generational travel. Fresh off a trip to Club Med in the Dominican Republic, Buckworth shares what really happens when you put three generations on one vacation—from car seats on planes to splitting suitcases with diapers and formula. The conversation dives into the logistics advisors don’t always see, the emotional dynamics at play, and why destination familiarity matters. “Who needs more naps—granddad or the baby?” Buckworth brings real credibility, and this is not another fluffy “multi-gen travel is trending” conversation—it’s what actually happens when you put grandparents, adult kids, and toddlers on one trip (tantrums, logistics, exhaustion), alongside practical takeaways advisors can use. ABOUT THE HOSTSBetween them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOWYou Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place.See omnystudio.com/listener for privacy information.

In Episode Three of You Came to the Right Place, hosts Natasha and Jen sit down with Johanna “Joey” Silver, a travel consultant with Expedia Cruises in St. Albert, Alberta. With more than eight years in the industry, Joey shares how she found her niche in curated, experience-driven travel, and why those “from-scratch” itineraries are where she thrives. She talks about the growing demand for immersive travel, the rise of set-jetting (yes, Game of Thrones and Lord of the Rings fans, this one’s for you), and how advisors can turn one-time bookings into long-term relationships built on trust. From client anxiety around global travel to shifting booking behaviours, Joey offers insight on navigating uncertainty and why transparency and realistic expectations matter more than ever. Plus, in this episode’s Pulse Check, Joey weighs in on underrated trends, red-eye flights, and why “Eye of the Tiger” might just be the unofficial anthem of Canadian travel. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release.Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place.See omnystudio.com/listener for privacy information.

In Episode Two of You Came to the Right Place: TravelPulse Canada’s Podcast, hosts Natasha Lair and Jen Mallia sit down with Ontario-based independent travel advisor Gabi Hradsky. Hradsky says social media has become the biggest driver of her business, despite starting out as her biggest fear. “I did learn very quickly that social media was where I was getting a lot of my traction,” she says.The conversation explores how advisors can turn online engagement into real bookings, why relationship-building is key to long-term success, and how small, consistent touchpoints, from pre-trip check-ins to handwritten notes, can help convert clients into repeat and referral business. Plus, the hosts dive into social media strategy, business structure, and what new advisors often underestimate when getting started.This episode is sponsored by AmaWaterwaysContact Gabi: [email protected] Gabi: Instagram and FacebookABOUT THE HOSTSBetween them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic.Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight.From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOWYou Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish.If you work in travel, you came to the right place.See omnystudio.com/listener for privacy information.

In the debut episode of You Came to the Right Place: TravelPulse Canada’s Podcast, hosts Natasha Lair and Jen Mallia sit down with Alberta-based Go Travel advisor Patrice Beasley to discuss what Canadians are booking right now. Beasley says she’s seeing more women taking big bucket-list trips, from Bali to Africa. “Single ladies are just being bold and taking those big trips,” she says. The conversation also explores softening demand for U.S. travel, growing interest in Canadian destinations like the Maritimes and Vancouver Island, and a shift toward experiential travel. Plus, the hosts share a few laughs about multi-gen trips, dream destinations and travel trends. This episode is sponsored by AmaWaterways. ABOUT THE HOSTS Between them, Natasha Lair-McKenty and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place.See omnystudio.com/listener for privacy information.